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| Provider | Nightly total |
|---|---|
| getaroom | 180 € |
| Stayforlong | 180 € |
| Agoda.com | 183 € |
Value for money | 8,3 |
|---|---|
Distance to city centre | 0,3 km |
Location rating | 9,5 |
Nearest airport | Luxembourg |
Distance to airport | 6,3 km |
| "Spacious room fully equipped" | (in 12 reviews) |
|---|---|
| ""Great Breakfast buffet, extensive and Highly recommended!"" | (in 39 reviews) |
| "Great location and friendly staff" | (in 67 reviews) |
| "Nothing exceptional Hotel" | (in 7 reviews) |
|---|---|
| "The service on the terrace at night for dinner was very unprofessional." | (in 4 reviews) |
| "No tea/coffee in room" | (in 12 reviews) |
| friendly staff | in 176 reviews |
|---|---|
| great location | in 155 reviews |
| great hotel | in 134 reviews |
| breakfast is too expensive | in 83 reviews |
| great service | in 60 reviews |
| piano bar | in 57 reviews |
| old town | in 51 reviews |
| swimming pool | in 47 reviews |
| coffee maker | in 43 reviews |
| everything nothing | in 41 reviews |
| facilities a good | in 37 reviews |
| per night | in 32 reviews |
| tea and coffee facilities | in 21 reviews |
| spacious room | in 19 reviews |
| euros per | in 15 reviews |
| spa area | in 6 reviews |
| final payment | in 3 reviews |
Enjoyed
Welcome at the door. Friendly and polite staff. Very clean. Due to Covid, room service, but very nice presented.
Nothing.
Valentine treat
Booked a hotel room to eat out. Room service was fabulous!
Very good
No electric kettle
Superb
I've stayed here many times before. My expectations are high and they were met.
Good
Buzzing noise from ventilation bathroom. We didnt sleep. Room 103 probally a malfunction of some sort.
Exceptional
As always the staff are superb. 30 years and no problems
Very good
I like the cleanliness and the location was great
Superb
continental breakfast expensive!
Will definitely stay here again.
The staff was excellent!
At first we had city facing room that was too noisy, but we changed to a park view room and it was perfect.
A lovely hotel a pity...
The service on the terrace at night for dinner was very unprofessional.
good stay
location, room, quiet
breakfast a bit too expensive for what is provided
Staff were friendly and professional - special thanks to the lady who was working in the wellness center, sorry I didn’t catch her name. Chocolates at turndown are a nice touch. The hotel had great measures in place for preventing the spread of corona virus. Really great location and surprisingly quiet!
Great stay
Staff were friendly and professional - special thanks to the lady who was working in the wellness center, sorry I didn’t catch her name. Chocolates at turndown are a nice touch. The hotel had great measures in place for preventing the spread of corona virus. Really great location and surprisingly quiet!
The hotel location is very convenient for walking and sightseeing. Moderately priced taxis provided very quick access to nightlife and tremendous options for dining. The hotel buffet breakfast, while pricey, is exceptional. The piano bar has a wide selection of standard to wonderful liquor choices. The pool is smaller than you would think from the pictures, but is very clean and nice. The sauna, steam room, cold dip tank, showers and locker area were all clean and neat. They even have a tanning bed for a nominal fee! The staff was bilingual, friendly and informative. Rooms were clean and well appointed.
Nothing really. It is exactly what you would expect from a high end hotel.
Great hotel to indulge yourself while visiting the city. Perfect location. Room was very nice and spacious. Great Breakfast buffet, extensive and Highly recommended!
Valet was very helpful with automotive issue.
The welcome was excellent and very warm. The meals at both restaurants were exquisite as was the service.
The payment scheme of where they put a block on your credit card effectively results on double billing. The block stays on for 48 hours but the final payment comes on TOP of that. I've stayed at other hotels in Lux which do not practice this option; however, I am used to it from the US where that is routinely done.
breakfast buffet is '' royal''
nihil
Breakfast was good
Everything
Nothing exceptional Hotel
Everything
Nothing exceptional Hotel
We had instant coffee in the room, I would expect a coffee machine
Location
Repeaters policy????none
Good location. Spacious room fully equipped.
Although it is a Leading Hotel of the World it didn’t feel like it. Decor is a little tired and service not especially responsive.
The property is lovely and in an excellent location. The room was large and clean. This is an outstanding property, and I would absolutely stay here again.
The "smart" toilet
TV is rather dated
Location and decor
The breakfast is too expensive for what is it! It is better to grab something outside.
Great location, friendly & helpful staff, nicely appointed room with a nice view.
Very expensive breakfast buffet, so we instead walked a few blocks to a nice little pastry shop nearby for breakfast.
The hotel has great staff and is in a great location.
Friendly and helpful staff. Excellent room service!. Piano bar. Good pianists, very good selection of drinks
Unfortunately sauna and swimming pool were not available due to renovations of the facility. Checking on minibar early in the morning even it was clearly marked DO NOT DISTURB
Perfect Service for everything. Car parking, concierge service. Nice Bar and live Musik Events. Room was as expected and everything was clean.
The location is perfect. It’s easy to get everywhere. The staff is friendly and helpful.It’s great in the sauna area to get an apple or orange.
No coffee or tea available in the room.
Great hotel. Great location. Great staff. Great bar. Excellent rooms. But...
Stay away from Sunday breakfast. Had an all in flashback: too many people, not enough staff, not enough food, long waiting times to get served. Went into the city (conveniently around the corner) for breakfast since. The room facing the service entry at the back means you get a free of charge 7am wake up call from the lorries and staff supplying the hotel.
I have given this rating because I am absolutely furious at how this hotel handles a card guarantee. When I arrived they took £380 from my credit card as a holding guarantee. This seemed steep as it was more than the price of my room but I paid it. The following day WITHOUT ASKING MY PERMISSION the staff took another £50 from my card. When I asked about it they said it was taken in error and could give no explanation as to why it was taken. Apparently there is no one here who can refund it. I told them I did not appreciate money being taken from my account without my even being present and that I wanted to speak to a manager but apparently there are no managers here. I am appalled that a 5* hotel thinks it is ok to just take money from peoples bank accounts. I didn't even enter my pin and it wasn't even the card I used to pay from the room, it is the card linked to my booking.com. So basically dont stay here if you want to be around untrustworthy staff who take money from your bank account whilst you are sat in your bedroom. I don't care why is was taken, you do not take money from people without asking them first.
No tea/coffee in room
The service at check in was less than desirable and they even took the security payment twice in spite of the fact that I pointed out to them that the card reader indicated that the transaction was approved. Next trip I will be returning to Hotel Le Place d’Armes!
Perfect as always, by far my favourite hotel in Luxembourg. Lunch at the 'normal' restaurant was excellent.
Breakfast was disappointing with a very limited choice of fresh fruit and we had to wait 20 minutes for scrambled egg.
The staff are friendly and very professional. Beautiful hotel service impeccable. They also have two in house restaurants with lovely food. Indoor pool and spa an added bonus.
Nothing
- Amazing concierge service, the most helpful I have ever encountered! - Large room and comfortable bed
- Style, carpet and furniture aging - Over priced breakfast
Fantastic location and facilities. The staff went above and beyond to make our short stay even more comfortable than we could have hoped for. Highly recommended for anyone who wishes to have a very special time in this beautiful city. Thank you!!!
Nothing!
nice break fast with good variety
if u add more in breakfast it would be nice
The staff were nice and accommodating. The room and facilities were clean. They have a superb 4-course dinner.
The indoor pool/sauna were quite old already and the Hammam section was out of service during the time of our stay.
Very comfortable hotel with excellent staff [especially the concierges]. The swimming pool/gym very nice too.. predominantly a business hotel but still welcoming of tourists. Excellent breakfast. Other facilities good too.
Bar was a bit characterless.... more importantly I was in a Club room, so quite expensive, yet the door to the bathroom very loose and banged you when on the toilet. Despite complaining, nothing done about it.
Great location and friendly staff.
Bit dated, had construction visible in room, found a dirty towel.
Hot water pressure is not sufficient.
Great location near city center attractions
We enjoyed our stay in Luxembourg!
We were disappointed that we did not have coffee machine in our room.
Hotel had parking
Confusing controls for lighting. Poor lighting over the bed Bed not up to the price we paid for the room No coffee maker in room. At checkout staff said one must request coffee maker. What the heck
The Irish girl on reception was extremely helpful, informative and very personal on arrival, making us feel very welcome and that if we were to require anything during our stay that they were there to help. This was definitely true from the helpful concierge.
The piano bar manager along with one of his male staff members were extremely rude and patronizing to myself and partner one evening. So much so that we left the bar without even being able to order a drink, the manager ran outside of the hotel after us apologizing offering a drink on him. We accepted his apology and kindly accepted his offer, however as soon as we were given the drinks we were given the bill for one of them straight away. I guess a drink each would of been too much of a stretch in form of an apology.
WiFi worked well, sauna and steam bath are nice. Friendly cleaning staff
Air conditioning was broken, smart tv was odd to use, no bath tube in bathroom
Beautiful 1980 building. Excellent renovation To the rooms. Good choice that the original spa was kept. The piano bar ambiance was super nice on Friday night, staff were amazing.
I would expect tea and coffee facilities in rooms. Staff could be more prepared to give personalized adresses for bars and restaurants.
Great location for exploring Luxembourg. We were travelling with our 11 month old baby and dog. We were made to feel very welcome.
Everything
Nothing
Perfect location, very close to all amenities, easily accessible. Luxury accommodation with the best of everything. Restaurant and breakfast facilities were excellent. Staff was very nice and went out of their ways to accommodate you. Highly recommended.
It’s simply perfect ... location ... staff ... facilities
Rates per night could have been little reasonable.
The location great near the city center, staff very friendly, just need the air freshener in the lifts, smells like fishy all day , also the room too needs to smell nicer by using some kind of air freshener.
Location great, it would be nice if they have some bigger room or suite for family
Great service, breakfast, rooms!
Superb room. Excellent staff .
Main A La Carte restaurant was closed
Pleasant staff $ Special thanks to mr ramadan For his generosity
Nothing
De locatie
Alles was perfect.
The central location, great value for money (only breakfast too expensive), friendly staff, pool, clean
Nothing
Fantastic hotel! The lobby bar is a notch above ; excellent cocktails made by Francois; great and comfy rooms and well appointed hotel , close to the center
Great place to stay in Luxembourg, good location, parking place, Nice stad rooms are Lovely
very nice hotel on a nice location with well trained staff.
Spacious room and nicely decorated, recently renovated with latest technology needed to make our life enjoyable and comfortable in the room, the bar is very nice and highly recommended.
Nothing particular, only the shower shield is leaking when we are taking shower which created flood in the bathroom.
Accommodations very pleasant and location great for walking center city.
N/A
Excellent staff - nothing too much trouble
All really good except a slightly weak shower.
Clean and the staff was great!!
Nothing!
Very fancy, comfy bed and pillows. Good location
Friendly and helpful staff who go out of their way to help.
Food and drinks are extreamly expensive, it is just as expensive as Dubai.
Location in the center of the City is perfect for visiting the Center itself. Staff were friendly and very helpful
Long wait for drinks in the piano bar. This was due to the ending for the National day celebrations but 45 mins wait for a drink was long
Comfortable,Good size room and bath room, Great service, fast room service, elegant restaurant with incredible service and food, Great location ,
N/a
Great service, comfortable rooms and loved the piano bar
Hotel room and hotel common areas and pool. Also free bikes!
Nicely renovated.
No coffee machine, nespresso.
Excellent hotel
All was well
Lovely convenient location for walking around the compact city. The room at the back was very quiet and immaculately clean. Beautiful decor and the staff are very friendly and helpful. It was a treat to stay here and I would stay again.
The breakfast is not included and cost 62 Euros for two but it was the best breakfast I have ever seen in a hotel.
- They go the extra mile: someone came to make our beds every night and left chocolates and slippers with a good night message. - The location is great! Close to all the shops and restaurants, everything we needed was walking distance. - The hotel accepts dogs and even provided us with a dog bed and pots for food and water - The parking on site is convenient and not anymore expensive than other public parking around the city - The room is big, bed is comfy and the shower is spacious and clean. - Fast wifi
- €30 euros/per night extra for the dog. Not really a complaint, but it is not specified before booking there is a charge and how much it costs.
Everything was great. Facilities, staff, room, food. My wife really appreciated the concierge who kept an eye out for our 16 months old daughter while she roamed the lobby and he literally saved her from injuries a few times. Hero!
The underground parking at -2 could use a ramp.
Excellent breakfast, nice location in the city centre but quiet, with parking.
location
service very slow
Location, cleaness
Staff at checkin: arogant, not helpful, not giving info, not in line with hotel rank!
It’s location and cleanliness.
N/A
Concierge service was excellent. Especially Vincent. Restaurant and bar comfortable with nice ambience.
shower, roomlights
Quality and selection at buffet Towel warmers Friendly staff
Very friendly receptionists, which is important after a long day of travel.
This hotel is perfect. Very exclusive and elegant. Our room is very clean and the staffs are friendly. In the afternoon while we were out,the staff/staffs came in and prepare the room for sleeping. It was so lovely. The location is perfect as well, not in the middle of the city but is very near to famous tourist spots in the place.
The Royal in Luxemburg is one of my favourite places, breakfast is impressively good and the staff all round is amazing
Great staff. Very clean and tidy. Amazing pool. Shuttle to and from the airport was also very good.
Great Location Fantastic service
Room windows are sealed
Location and service
Price
Awesome selection at breakfast, best breakfast I've had in months. High standard hotel. Nice staff. Concierge was very helpful with advice on walking tours
Good value for money overall, lovely room
The breakfast facilities and food were not great. A bit chaotic, not a lot of variety, could have been more lush. Staff was great though!
Everything was perfect: the beautiful and spacious room, the friendly and welcoming staff, the position of the hotel, the SPA, the airport shuttle... Everyone was so kind and professional. It was an amazing weekend.
During the check in they asked for my credit card saying that it was just a pre-authorization for the final payment. However the money had been taken from my card and it was 60€ more than what I've booked on this site. They told me it was just a deposit so I did not worry. But then during the checkout they wanted me to pay again (the right amount this time) saying that they will give the deposit back to me in a few days (which I'm still waiting btw). Everything was solved in the end but you should be clearer about this thing. Also I think that it's a little bit illogical asking the guests to pay twice: I've been to many hotels and I've never heard of this before; I just needed to tell the n° of the room and then pay everything at the end.
very clean
breakfast and lunch
Lovely hotel, perfect location. Staff very friendly and concierge exceptionally helpful
No tea making facilities in the room Water in pool unpleasantly cold so only stayed in briefly
Excellent hotel in central location.
30 euros per night per dog is a little bit pricey.
clean rooms and very frequent attention to cleaning. I kept coming back to my room during the day and noticed it being recleaned several times.
Computer center/printer didnot work. But the reception printed out what I needed. What I also didnot like is that we hosted a conference meeting, but the person responsible for it didnot provide me with details and contact person to speak to during the event. I had to sort of trust they will deliver, but I did not have anyone to speak to over weekends (because they were not working on weekends) in order to make sure everything is prepared on time. They did deliver after all, but technical amenities during the conference were not good - I expected a TV screen on a wall to broadcast a presentation, instead they provided me with a projector. It did the job, but I specifically requested a TV.
I was impressed by the very attentive, courteous staff who pay attention to detail! During my first day, I left a copy of the New York Times on my desk. Without asking, the following days, a New York Times was delivered to my room. Every afternoon a plate of fresh fruit was delivered to the room and on the first day, it also came with a box of gourmet chocolates. In the evening, the turndown service came with slippers placed on each side of the bed. I've stayed in many fine hotels and this one ranks as one of the best.
The only thing I found a bit disappointing would be the fitness studio. The weight machines could use an upgrade.
A stay at Le Royal Hotels & Resorts - Luxembourg places you in the heart of Luxembourg City, within a 15-minute walk of Luxembourg City Hall and Casemates du Bock. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. Planning an event in Luxembourg City? This hotel features 9688 square feet (900 square meters) of event facilities. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.
Hotels.com
based on 1.108 reviews
Cleanliness
Comfort
Facilities
Location
Check in |
13:00 |
Check out |
12:00 |
Policies vary by room type and provider.
Le Royal Hotels & Resorts - Luxembourg is located at 12 Boulevard Royal in Ville Haute, 0,3 km from the centre of Luxembourg. Plëss d'Arem is the closest landmark to Le Royal Hotels & Resorts - Luxembourg.
Check-in time is 13:00 and check-out time is 12:00 at Le Royal Hotels & Resorts - Luxembourg.
Yes, Le Royal Hotels & Resorts - Luxembourg offers free Wi-Fi.
Yes, Le Royal Hotels & Resorts - Luxembourg offers free parking.
No, Le Royal Hotels & Resorts - Luxembourg does not offer free airport shuttle service.
Le Royal Hotels & Resorts - Luxembourg is 6,3 km from Luxembourg. Le Royal Hotels & Resorts - Luxembourg is 70,6 km from Metz Metz-Nancy-Lorraine.
Yes, Le Royal Hotels & Resorts - Luxembourg is a pet-friendly hotel.
Yes, Le Royal Hotels & Resorts - Luxembourg has a pool on-site.