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| Provider | Nightly total |
|---|---|
| Stayforlong | 79 € |
| Hotels.com | 84 € |
| KAYAK | 84 € |
Value for money | 8,1 |
|---|---|
Distance to city centre | 1,5 km |
Location rating | 8,2 |
Nearest airport | Luxembourg |
Distance to airport | 4,8 km |
| ""Good hotel, super clean."" | (in 57 reviews) |
|---|---|
| "Comfortable and clean spacious room" | (in 83 reviews) |
| "Very kind and helpful staff." | (in 96 reviews) |
| "The sofa bed was not comfortable" | (in 5 reviews) |
|---|---|
| "Parking was not on property." | (in 27 reviews) |
| "Room service is not of high quality." | (in 6 reviews) |
| friendly staff | in 246 reviews |
|---|---|
| breakfast was very good | in 221 reviews |
| comfortable room | in 217 reviews |
| nice hotel | in 152 reviews |
| great location | in 146 reviews |
| city centre | in 76 reviews |
| tram station | in 75 reviews |
| parking is expensive | in 68 reviews |
| bit expensive | in 45 reviews |
| construction site | in 45 reviews |
| public transportation | in 39 reviews |
| good food | in 35 reviews |
| comfortable bed | in 26 reviews |
| luxembourg | in 18 reviews |
| sofa bed | in 12 reviews |
| two adults | in 12 reviews |
Good
COVID times. So not much to tell about facilities. But friendly staff. Comfortable large rooms. Good location for business trip or to explore Luxemburg city.
A bit of noise from the tramway. Starts early in the morning. Rooms somewhat outdated.
Superb
Due to COVID restricitions, dinner an breakfast can be served in the room
Superb
The staff went out of their way to help me with an It problem. Excellent and courteous.
Excellent stay
The bed, the staff, take out from the restaurant was great, good breakfast delivered to room. Really nice staff. Great service for our family!
Very Clean, safe and comfortable...
My main concern was cleanliness. The room was spotless and the measures throughout the hotel very reassuring. I've stayed here before and as always staff were friendly and helpful.
Exceptional
Very clean room and environment, super nice and helpful staff.
Excellent
Everything excellent. People, rooms and food, above expectations.
Passable
Very old and worn rooms basic comfort
Very clean and comfortable
Bed was very comfortable, room was very clean
Great stop-over when travelling between...
Location, cleanliness, on-site parking.
Pillows were horrible. Room wall paint could have been updated a bit.
Absolutely the place to stay...
Very clean room, extremely comfortable bed, location is perfect, excellent underground car park can fit a tall vehicle (like an SUV), staff is very friendly. Love everything about this place!
Exceptional
Spacious room, excellent wifi, nice staff, cool bar, close to the public transport.
Exceptional
Everything
Nothing
Exceptional
Breakfast was Expensive
Great stay
Good location, clean and perfect for a short stay.
Because of the corona virus the breakfast was given to you. I would have liked to pick my own breakfast.
Given the corona situation, exceeded...
Friendly personnel, good breakfast.
Bathroom was good, only water from the sink was running slow, plumber work needed
Pleasant
Very noisy rooms. Can hear everything being said in the next couple of rooms. Construction outside that would have been nice to have been warned about
Perfect business hotel
Sehr sauber! Gute Betten und free Wifi
Due to some contruction around the hotel; not easy to find
Great Location! Very nice staff. They dealt with all of the restraints from an ongoing pandemic with great adaptation and professionalism.
Very average breakfast sold as "continental" (during Covid19 pandemic so understandable but could of lowered price). Would of been very confortable but no AC or not working at least, very hard to sleep in those conditions, unacceptable for the price paid and for the false advertisement of AC available...
Great Location! Very nice staff. They dealt with all of the restraints from an ongoing pandemic with great adaptation and professionalism.
Very average breakfast sold as "continental" (during Covid19 pandemic so understandable but could of lowered price). Would of been very confortable but no AC or not working at least, very hard to sleep in those conditions, unacceptable for the price paid and for the false advertisement of AC available...
Great location, comfortable bed
Great location, comfortable bed
Passable
It's clean and we liked the location. Not in the centre but closeby and easy accessible with tram. People at breakfast were kind and helpful.
We asked for quiet connecting rooms but in the morning construction work right under our windows already started at 6 - even on a Saturday. I told the lady at the desk and she said there were no other connecting rooms available on the other side. I gave her the suggestion she should at least tell us next time but she kept interrupting and repeating there were no other rooms available. Zero understanding. Also, the beds are rather hard and the cusions are no good.
Good hotel, super clean. The staff was friendly. The b’fast good, but not outstanding, just fresh and good. The public transport is free, literally 2 tram station (6min) to the center.
Good hotel, super clean. The staff was friendly. The b’fast good, but not outstanding, just fresh and good. The public transport is free, literally 2 tram station (6min) to the center.
Hotel really clean and very comfortable beds
We did a booking reserve for two adults and two kids and when we arrived they had only the reservation for two adults. Staff in the reception was really rude accusing us of the problem. When I showed them the booking email he answered that it was booking problem but not theirs. At the end they gave us two connected rooms but I want to underline the rudeness and little customer service of the reception staff. Also next morning the waitress at the restaurant didn’t explained anything about how the breakfast was being served instead she was quite grumpy.
Hotel really clean and very comfortable beds
We did a booking reserve for two adults and two kids and when we arrived they had only the reservation for two adults. Staff in the reception was really rude accusing us of the problem. When I showed them the booking email he answered that it was booking problem but not theirs. At the end they gave us two connected rooms but I want to underline the rudeness and little customer service of the reception staff. Also next morning the waitress at the restaurant didn’t explained anything about how the breakfast was being served instead she was quite grumpy.
Price Like for executive suite - Room In Ibis standard
Standard of the room
Price Like for executive suite - Room In Ibis standard
Standard of the room
Clean. Very helpful staff.
Rooms are old. A bit overpriced for the standard of the rooms.
Clean. Very helpful staff.
Rooms are old. A bit overpriced for the standard of the rooms.
Room was fantastic but the beds make a lot of noise when you turn around in the beds
Bad breakfast, missing items
The construction work starting below our window 7:00 Saturday morning
The bath amenities are of good quality
None. Please put a signboard nearby the tram stop.
Very good spot, nice hotel - kind personnel
Very friendly and cheerful staff. Very clean and tidy. Very good food.
Noisy people in the room beside us playing music after midnight.
Modern, clean and very comfortable accommodation
N/A
There are many restaurants near the hotel. The tram station is also 3mins away.
Everything is ok. Aside that the heater does not give enough warm specially that we have a baby. But all in all everything is good.
Very clean hotel the staff are friendly and helpful the rooms are very spacious and clean. I would recommend it to anyone especially those who travel with their kids.
The intention to help, of the front office staff Ms Liza(I am not sure about this name) was excellent. She made my stay all the more brilliant.
Restaurant menu could be more international.
The rest of the staff was very kind and helpful.
This has been the first time that I experience such a behaviour by a member of a hotel staff. Although the rest of the staff was very kind and helpful, I met Mr. N. at the reception desk and he was aggressive, rude and even ironic to me. When I left the reception desk, he even mocked me!! I contacted his manager to complain and she just said that he has been a trusted employee and nothing could be done, but she would accomodate me if I ever visit the hotel again (which I will not of course). I did not ask for any measure to be taken against him, however, I was shocked that neither him, nor the manager on his behalf found a way to apologize in a sincere way! This behaviour has been unprecedented in my many years of travelling.
The room was spacious and clean. We got a good sleep, the beds were comfortable. It was quiet in the night. The breakfast was very good, coffee was excellent; the kids got it for free.
Spacious rooms Evening snack
Delicious Breakfast!! Wonderful kids play area and a nice gym!!
Charging for extra water bottles!!
Staff cleanliness n assumed being a business hotel still was child friendly
Excellent location to the institutions and two tram stops away from the city. Ample parking space available . Comfortable rooms and very clean modern bathroom.
Disadvantage lots of construction works in the area
Good size room. Excellent Breakfast. Easy parking.
Nothing
Brilliant location. Limited but OK Breakfast range. Comfortable room.
Location close to EIB; room clean
-Room smelly despite cleanliness -Staff at check-in not well organized
The breakfast.
The food choice and quality of the food at dinner. The pillows and blanket felt very thin and flimsy.
The price is to high for the quality of the hotel. Specially when you have to pay extra for parking and breakfast. For the next time I check for an alternative.
If your are going to work in the Kirchberg area, this hotel is perfect for location, outstanding staff, and sheer number of facilities. The rooms are big, quiet and comfortable, the free wifi is fast and straightforward to use, and the buffet breakfast is excellent, with plenty of variety. In summer they have a nice terrace and the restaurant is good as well.
I don't really have any complaints, my only "buts" would be that it is a bit cold and impersonal, and that you may want to look out for promotions, because its usual prices are rather high. That's a reason why I don't book it more often.
Great!
The bed
The room interior design..
Breakfast
Sofa bed, thin blanket.
Check-in was catastrophic. Receptionist couldn't find booking through booking.com and was unfriendly and rude.
Very good
Check-in was catastrophic. Receptionist couldn't find booking through booking.com and was unfriendly and rude.
Location excellent with short tram rides to airport and city centre or walking distance to centre if you fancy a stroll. Easily accessible to everything a tourist would want.
Just a few more T bags in the room!!! Us brits like a few cuppas throughout the day!!!
I initially made a mistake and booked a non changeable fare. I called immediately the hotel to tell them I had made a mistake and they were very unhelpful to the point of accusing me to want to ‘circumvent’ the rules etc etc. so unnecessary and impolite.
Window view show total reconstruction all around
Clean hotel, close to public transport train which is free on Saturdays. Room size had 2 double beds in it. Nice powerful showers with supplied shampoo. Can make coffee in the room.
Thought it was strange that you had to ask front reception for a toilet brush. Would be so embarrassing to ask at front reception especially if there was a line up.
Excellent location, great friendly staff, clean rooms. Definitely recommended!
Nice location. Nice area
No slippers only foe executive rooms but on booking there were no info about it. We didn't have towels at the room and after we asked we waited an hour, they didn't bring it after that we went downstairs to reception to pick up. On second day they didn't clean the room.
Brilliant Hotel, very clean , excellent service. Have used Novotel Hotel in Barcelona, in Paris and Luxembourg and been very happy with all of them and will happily use the Novotel again in other places of Europe.
The sofa bed was not comfortable
The location of this place is amazing
All staff members were very polite and professional.
I love everything, am coming back again
I love everything
I liked everything
Nothing everything was perfect
Nice hotel, nice location, breakfast was good
location and price...
Superb clean, comfortable, wonderful staff, great service.
Nothing dislike
Parking is paid even outdoor of the hotel primises.
Easy to get to. Lovely staff. Clean spacious rooms. Easy to use and access car park. Good choice of places to eat within walking distance.
We booked at this Novotel (rooms and a meeting room for a day) because a colleague needed access to a wheelchair. We contacted the hotel beforehand and they confirmed a wheelchair was available. However, upon arrival we were informed the wheelchair was broken and there was none other available. The initial reaction from the reception staff was "sorry, it is broken". When I asked for the manager, his initial reaction was the same. He told us the wheelchair had a flat tyre and there was no other wheelchair, even at the other Novotels in Luxembourg. He did not instill confidence when he said only "he would see what he could do". When I impressed upon him that we really needed a wheelchair and he needed to find one he replied "what do you want me to do about it? I cannot make a wheelchair out of thin air!" For Anglophones it is almost incomprehensible that a hotel manager would speak like this to any customer, let alone an invalid customer who has specifically confirmed the availability of a wheelchair beforehand. But it is a fairly typical Francophone reaction to being pressed. He did infact go and find a wheelchair (I believe he went and rented a brand new one) and delivered it to us in the meeting room. He did actually find a solution to the problem. I would like to thank Lucas the manager for that. It was a shame that we had to have somewhat of an altercation at reception in the first place. Perhaps it would have been easier if staff had simply initially promised to solve the problem and find a wheelchair for us. But I suspect there were definitely cultural differences at play.
Awesome breakfast, with great coffee. Friendly staff Comfortable bed and spacious room. Great location, near the conference hall.
Location
I have booked extra bed for second person and was not prepared. There was also one blanket and towel. After letting reception about this, they were just ignoring me.
Very friendly and helpfull staff very clean property quiet hotel
Alot of building work around but we did not get disturbed by noise or traffic so can not complain. Just doesnt look nice.
The room was spacious and although the hotel was apparently new the furniture and the wall-to-wall carpet seemed all. The bathroom was clean but the shower screen didn’t work well since there was a lake in the bathroom after taking a shower. The breakfast was very good but had different prices during working days (€21) than during weekends (€16,50).
We spent there 3 nights, from Friday to Monday. On Sunday we left the room at 10h30 and returned at 16h and the room was not cleaned up. We went to the reception to claim and they said that there was nothing abnormal, that they can clean rooms from 8am to 8pm. This is the first time in my live that I heard something like this. I imagine returning after a working day tired and finding my room as I left it in the morning and will feel absolutely disappointed so unfortunately I’ll will not return.
Spacious rooms, room service was fast and delivered good food; breakfast was plentiful and delicious, with much variety
nothing
Staff was very friendly with quick and easy check-in and check-out. Easy parking available on site. Room was generously sized with the queen beds, coffee maker and nice sized bathroom. Room was very quiet and bed was comfortable. Very delicious breakfast included with our rate.
We looked everything about staying here.
To be honest the hotel was very nice and we enjoyed it. The front desk staff were amazing and very helpful. We had our dog with us and they helped us with nice walks nearby. We were not disturbed by any sounds and it was very quiet. While we didn't use it, the tram was easily accessible as it was only a five minute walk away. I did like how they have a kids menu at the restaurant and kids ate breakfast for free which was nice for having a ten year old with us. We enjoyed our stay here very much!
The breakfast was a bit expensive for adults - 16 Euros per person and paying for parking. Although despite that.....the breakfast was very good and the front desk was upfront about the costs so nothing hidden. Just a bit pricier for a family with teenagers.
Very comfortable
Na
The room is spacious. Staff are very friendly and helpful.
The location is a bit far from the city center
Breakfast buffet, very helpful staff, value for money
Pillows are not big and soft.
Nothing
The staff are not polite :( There is not access from lobby to parking :( Customer should take his/her luggage from stairs to the open area under the rain and then enter the lobby from main entrance My first and last time
A good breakfast buffet with quite a few options including fresh fruit.
Hotel is very clean Kids activities Friendly stuff Ease of check in and out
During the check in a man from Qatar airways crew came to the check in disk without respecting the queue but the employee from the reception handled it very professionally and asked him to wait or move to another disk
Children's corner where our daughter was able to play while we booked in!
nothing
Hotel is very close to the airport what is great. Yet it’s not to far from city centre and the connections by public transport are really good. Hotel is very kids friendly, clean and breakfast is delicious.
No complaints.
Perfect staff and good hotel service.
Parking 11,5€ per night is a plus, 2 km to the city center, breakfast 16,5€ per adult, kids eat for free and breakfast was super great, all you can imagine. Great coffee, hot and cold meal, bakery, juices. Highly recomend this hotel.
Room for 2 adults and 2 kids (7&15), kids were sleeping at open couch, not very good but for kids it was ok.
Comfortable, clean, modern, good service
Grossly over priced. Quality of food in the restaurant (dinner) is mediocre - one should expect a lot more for the price!
Rooms were perfectly clean, breakfast was delicious, there are games for the kids all over the lobby, location was also great, such a shame it rained all my staying!
Cleanliness, nice modern shower
Pillows not very comfortable. Gym should have some free weights.
Okay restaurant and adequately appointed room
Location is in business district with a lot of construction going on. Very clinical business mans hotel not really suited to our 3 generation family holiday
Bathroom design: Sink with no option to plug the drain hole (high water usage when using razor for shaving). No power plug. No toilet brush. Next door construction noise in the morning
The minibar
The items in the bathroom could be repaired better (e.g. shower and towel support)
Breakfast wad delighted
We didnt have soup in our room and the parking places were subject to fee
Good size rooms. Extremely helpful staff. Breakfast buffet choice great. Bar snacks delicious. Easy access to public transport.
Close to the city and very clean
The breakfast was excellent, plenty of good quality food including fresh honey.
Basic but clean and functional
A couple of nice touches - safe, mini fridge, accessible power points, coffee (instant). The breakfast buffet is good, but fully priced - no bargain.
Feels as though every penny of cost has been squeezed out - as a result it seems functional but not at all a “treat” to be there. The rates are quite high to take advantage of business people going to EU organisations within walking distance. Note: a major building project has turned a 3-minute walk to ECJ or EIB into a 20- minute walk. There is some construction noise (both within the hotel and from neighbouring construction).
We were on the 7th floor and the water didn't run well.
Make yourself at home at the business and family-friendly Novotel. Check in to 4-star comfort at Novotel Luxembourg Kirchberg, which is in an ideal location for business meetings and leisurely visits to the city centre. Our modern and spacious rooms are ideal for both working and relaxing and are equipped with a minibar, work desk, sofa, air conditioning and free WiFi. Enjoy a lavish breakfast buffet in the cheerfully decorated restaurant and take a moment to unwind during lunch or dinner.
accorhotels.com
based on 2.098 reviews
Cleanliness
Comfort
Facilities
Location
Check in |
14:00 |
Check out |
12:00 |
Policies vary by room type and provider.
Novotel Luxembourg Kirchberg is located at 6, Rue Du Fort Niedergruenewald, 1,5 km from the centre of Luxembourg. Philharmonie Lëtzebuerg is the closest landmark to Novotel Luxembourg Kirchberg.
Check-in time is 14:00 and check-out time is 12:00 at Novotel Luxembourg Kirchberg.
Yes, Novotel Luxembourg Kirchberg offers free Wi-Fi.
No, Novotel Luxembourg Kirchberg does not offer free parking.
No, Novotel Luxembourg Kirchberg does not offer free airport shuttle service.
Novotel Luxembourg Kirchberg is 4,8 km from Luxembourg. Novotel Luxembourg Kirchberg is 71,3 km from Metz Metz-Nancy-Lorraine.
Yes, Novotel Luxembourg Kirchberg is a pet-friendly hotel.
No, Novotel Luxembourg Kirchberg does not have a pool on-site.