Finde günstige Flüge von Baden-Württemberg nach Kelowna

Positiv: "Overall a nice and good flight"
Negativ: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Positiv: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Negativ: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Negativ: "Bigger seats the new ones are way to narrow"

Positiv: "Comfort"
Negativ: "Internet"

Positiv: "Great atmosphere, crew was excellent!"
Negativ: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Positiv: "Crew good and seat OK but not exceptional for business class"
Negativ: "Food was average - main course could have been better. Range of movies ok but not great"

Positiv: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Negativ: "All of the less than good, obvious!"

Positiv: "The crew."
Negativ: "The time between flights."

Positiv: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Negativ: "I congratulate the KLM crew!"

Positiv: "The crew was amazing, flight on schedule and good entertainment."
Negativ: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Just as I expected. And I made my last connection easily."

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Negativ: "Staff rude and short"

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Positiv: "Good beverage service."
Negativ: "Over an hour delayj for departure."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "They left my bag off the plane. Ridiculous."

Positiv: "Good for both."
Negativ: "Bigger seats."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Negativ: "Larger meals."

Positiv: "The crew was very nice"
Negativ: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "MCR airport Mert & Greet parking was smooth and efficient."
Negativ: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Positiv: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Negativ: "Nothing"

Positiv: "Employees were very friendly"
Negativ: "The seats were very small"

Positiv: "The crew was efficient. Flight left on time. Food and wine served."
Negativ: "No entertainment."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Restrooms clean, decent food and drink, nice cabin crew."
Negativ: "No complaints"

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Good entertainment options. Nice flight attendants"
Negativ: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Positiv: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Positiv: "The boarding was easy and you didn't have to wait inline for that long"
Negativ: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Negativ: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Positiv: "Service, technology"
Negativ: "Could not print by boarding card and was not allowed to board in Amsterdam"

Positiv: "Good Experience"
Negativ: "Nothing much"

Positiv: "Everything was great"
Negativ: "Nothing"

Positiv: "Gate crew was informative but the news they had to give us was extremely disappointing!!"
Negativ: "It would have been better had the flight left for Calgary so we wouldn’t have missed our connection to Cancun and then had to drive to Vancouver and spend the night in a hotel and leave the next day ultimately loosing an entire day of our planned holiday."

Negativ: "Will never fly with WestJet again regardless of price."

Positiv: "when you enter Canada and then travel through YVR for another flight it is a total waste. Not the fault of the airline but the way they do things with security"

Negativ: "Provide entertainment. Seats and legroom seem to get smaller every year"

Positiv: "Just a nice easy flight with zero issues"
Negativ: "I can’t think of anything"

Positiv: "Paul an der checkin war freundlich und hat mir einen neuen Flug gefunden mit KLM."
Negativ: "Flug von Ottawa nach Toronto wurde gestrichen und ich bekam eine email 1,5 Stunden vorher dass mein neuer Flug um 14:00 vorgeschoben wurden ist. Dadurch habe ich meinen Anschluss nach Paris verpasst. Muss jetzt ein Tag später raus fliegen. Kommunikation häte besser sein können."

Positiv: "Flight was excellent. Crew was very courteous and very friendly."
Negativ: "The only thing I wish I had more was more other options for fluid besides water."

Positiv: "Kayak is great for finding the right flights that fit my travel schedule. WestJet staff are very friendly and are very helpful getting you on board the plane."
Negativ: "The WestJet BASIC fare restrictions are very anti-customer centric. I know the fare is about price only. However, prior to the change the airfares were the same, but the restrictions, like missed flights were less penalizing. This fare structure is a WestJet - Win; Customer - Lose."

Positiv: "Crew"
Negativ: "Poor service before boarding."

Positiv: "As always, great service and flight"
Negativ: "Nothing to complain about"

Positiv: "Direct flight"
Negativ: "Screaming crying children"

Positiv: "The manager who finally helped me was friendly and listened the entire time even when I was angry. She was concerned and helped me the best she could. The stewards are always friendly"
Negativ: "There was only one agent on to check tickets. I was in line for 45 minutes and when I got to her, she just said over and over, there is nothing I can do, your flight time was just cut off. I would have to wait until the flight the next day. Even though I had no bags and there was still 35 minutes before take off. I also told her I knew I would be late and so spoke to someone from Westjet he night before. She smiled like I was lying to her. Lines should not be so black and white. If she would have just processed my ticket I would have had 35 minutes to get to my gate instead of 10. When you are flying with half full planes there should really be better ways to manage customer service."

Positiv: "Left on time, arrived early, uneventful which for a plane ride is great"
Negativ: "Nothing really, plane was smaller than expected with limited overhead space but everything was able to fit in the bin"

Positiv: "Love flying with westjet as the staff are always kind and going above and beyond for the guests."
Negativ: "They did not serve coffee on this flight."

Positiv: "Flight steward did a good job explaining safety procedure for exit door"
Negativ: "One hour and ten minutes late. Arriving after midnight with one notification of a 30 minute delay not 70."

Negativ: "The flight delay"

Positiv: "Crew were wonderful."
Negativ: "There was no westjet connect on the flight. Which is fine for a short flight, except that before west jet got rid of their TVs this flight had entertainment."

Negativ: "Food and entertainment are not options on this short flight."

Positiv: "friendly"
Negativ: "unfair airport taxes...we really get screwed by our government"

Positiv: "Lots of room and overall smooth flight. Watched the free wifi entertainment, not the most current but a good selection."
Negativ: "It was chilly on the flight despite not having the vents turned on in my row and blankets are no longer provided without cost. I did not want to be cold but I also did not want to own a west jet blanket."

Negativ: "Was delayed 3 times"

Positiv: "Tall dark haired flight attendant from Prince Edward Island was very accommodating is very professional. He had his jacket the whole time and it made flying on west jet seem sophisticated and like we were important enough to dress up for. Also the female flight attendant that did the announcements was great. She made the announcements in a friendly, slightly humorous way rather than sounding bored and businesslike and "let's just get through this" manner."
Negativ: "Lack of ice for drinks and snacks. Also, I have noticed that on many flights now, they start with paid service and then free beverage service and often that is about 2 hours into the flight. I realize you probably do that to keep those who need booze from getting anxious or angry, etc. and to make money, but it makes me, who paid the same for my ticket, feel iike steerage class. It would be nice if those of us who aren't puchasing booze (which also includes those who want booze) could get served first, then do the paid. These are little things, but would distinguish you from others. If I knew when I flew with West Jet I could have several packs of crackers or cookies or a small cheese and cracker pack along with ice in my drink and quick soft drink service along with flight attendants that were allowed to be friendly and have a sense of humor, I would consider West Jet more often and even pay a little more. I would pay to be treated a little better than the others."

Positiv: "Crew was very nice."
Negativ: "Boarding was supposed to start at 10:20, but was delayed for at least 30 with no updates. In fact, they were still showing the flight as leaving on time up until the last second, which is not ok. Gotta keep the passengers updated folks!"

Positiv: "Our flight from Australia was delayed, resulting in our missing our connecting Westjet flight. Not only did Westjet get us on the next available flight, but the staff were friendly and very helpful. They made it seem like it was no problem at all, even though we were on the cheapest fare."

Positiv: "Friendly staff"
Negativ: "Left late but arrived on time!,"

Positiv: "Comfortable seats"
Negativ: "Late departure"

Positiv: "The people, the timeliness, the attitudes - all were great!"
Negativ: "The choice of snacks could be more healthy - veggie cup and hummous maybe!"

Positiv: "Crew was courteous and the plane was not packed like the previous one, so it was good there was room to stretch out the legs."
Negativ: "Having to board the plane walking outside.It was raining and there were puddles everywhere. Flight was delayed"

Positiv: "The staff remained positive in a negative situation."
Negativ: "The time delay was unfortunate. If we receive a reimbursement for out lost time, everyone will respect WestJet again."

Positiv: "We boarded on time, and when we were delayed by fog, we were kept informed."
Negativ: "We were one hour late landing, couldn't be helped. But, it was a 45 minute wait for our luggage."

Positiv: "They tried"
Negativ: "Too many delays. Somehow waiting party told flight got cancelled."

Positiv: "Staff was great"
Negativ: "The 4hour delay on the one hour flight"

Positiv: "Staff"
Negativ: "No wine to purchase this time"

Positiv: "Price"
Negativ: "On my ticket I had my wife, my mother-in-law and my two kids guess what, my wife and kid was marked as children and my one month was marked as adult, because of this we had to waste so much time in fixing this, the flight was early morning and we had planned to buy the breakfast from the airport because of this we couldn’t even buy breakfast we had to literally run for the flight"

Positiv: "The breezy, confident preflight announcements of the crew, including (from the Captain) "We are flying into Kelowna today, where the weather is always awesome even though it is a bit overcast and 5 degrees C..." and from the flight attendant on landing, "We have arrived in Kelowna. If you live here--Lucky You! You are almost home! And if you don't live here, welcome to the Okanagan! We hope you enjoy your stay." I was only disappointed that the sentence including 'lucky you' was not included in the French translation. C'est d'hommage..."

Positiv: "Timing flights were on time."
Negativ: "Baggage delay at vancuvour and as well as in calgary."

Positiv: "Staff, professionalism, variety of movies"
Negativ: "Small seats, little recline. No blankets or pillows available except for purchase. Must have a phone or tablet to watch movies unless you pay to rent one - smaller screens and more awkward to watch comfortably. Only snacks provided but no actual meal as part of your ticket. Seems alot of amenities cut back to save money"

Positiv: "Flights were on time and luggage arrived safely."
Negativ: "I couldn't access inflght movies as I didn't realize I had to have the WestJet App downloaded prior to the flight. In any event I like having a screen in front of me rather than looking at a tiny Android screen. Also on a 5 hour flight it seems we should get a hot meal rather than having to pay extra for meals."

Positiv: "All Good"
Negativ: "After landing in Edmonton could of been on next flight to Kelowna ended up waiting 1 1/2 for second flight to Kelown"

Positiv: "Very friendly staff, efficient boarding."
Negativ: "The entertainment system crashed about 3 hours into the flight and had to be shut down"

Negativ: "The media system barely worked."

Positiv: "The women at the boarding kiosk were very good as they helped me to avoid the lineup for rebooking my flight. It was fast and rebooking through the website. Avoid calling them."
Negativ: "Cancelled"

Positiv: "There were no issues whatsoever, all went as planned."

Positiv: "Fast efficient service for check in with bags"

Negativ: "Didn't know I needed to download Westjet app before the flight and bring my own device"

Negativ: "Our flight was delayed. At the gate no one announced anything, agents were just standing there looking around. People had to approach them one by one to see the reason for the delay."

Negativ: "Need a check on Canadian flights when booking to see if the person needs a visa now that the rules have changed. I spent an hour at the airport filling out the on-line visa application unsure if I would be able to make the flight... just glad that the process took an hour and was approved. Please add a box to check if not a US citizen to refer to ETA site for visa needs.... less stress"

Negativ: "It was a little warm and stuffy while loading."

Negativ: "Not enough leg room , felt very cramped."

"It was so helpful to be able to board the plane front and back. It makes it so much faster. It was also helpful announcements were made in French and English. I cannot thing of anything that would have made that short flight better."

Positiv: "How great everyone was and smooth sailing."
Negativ: "Made sure the flight was not over booked."

Negativ: "Entertainment system was not working on all seats"

Positiv: "The crew was perfect"
Negativ: "No wi fi on the plane."

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Negativ: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Positiv: "Freundlichkeit des Personals"

Positiv: "Nothing"
Negativ: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Negativ: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Positiv: "The crew was terrific."

Negativ: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Positiv: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Negativ: "Explain me to take the bag on time.it was almost left in the airport."

Negativ: "More options for gluten free food. Always get the same dish"

Positiv: "Great crews, excellent customer service"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "Staff were friendly and seats in business were super comfortable."

Positiv: "Good crew, as usual with Air France."
Negativ: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Negativ: "Couldn’t understand announcements"

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "The crew was excellent."
Negativ: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Positiv: "The crew was friendly!"
Negativ: "Once again no vegetarian options."

Positiv: "The transfer times were excellent"

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Positiv: "Everything! It was a wonderful experience."
Negativ: "Nothing"

Negativ: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Positiv: "Food was ok."
Negativ: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Negativ: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Negativ: "Verspätung"

Positiv: "Quick and efficient not lying more to say or critique."
Negativ: "Coffee and a bread roll as a snack??"

Positiv: "Not much expected as it was a budget trip."
Negativ: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "Everything"

Positiv: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Negativ: "Nothing to complain about."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "Flight attendants were very nice"
Negativ: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Positiv: "Everything was fine"

Positiv: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Negativ: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Positiv: "Crew was very nice and the plane was clean and comfortable"
Negativ: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Positiv: "I like the service. They caring and give snacks, comfort and overall"
Negativ: "None. I like everything"

Positiv: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Positiv: "Priority boarding with kids"
Negativ: "Nothing special just like easyJet ir Rayanair"

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "The entertainment program was exceptional."
Negativ: "The crew wasn't very friendly and gave the impression they were tired of their jobs. The afternoon 'snack' pizza disguised as a hot-pocket in a small box was served 40 minutes before landing. This snack wasn't enough and wa served far too late for a flight that lasted 11 hours."

Positiv: "Excellent Service"
Negativ: "More recent movies"

Negativ: "The chairs could be better in economy"

Negativ: "On line booked ticket in wrong name and they would not change or refund"

Negativ: "kleines Frühstück für umsonst"

Positiv: "Crew was great"
Negativ: "Side seats suck"

Negativ: "Extra food."

Negativ: "May be legg more room, either I gain way or the seat are smaller. But I got home safe, so I will use you again."

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "Included beverage"
Negativ: "No headphones"

Positiv: "Great service from crew!"
Negativ: "Satisfied all around..."

Positiv: "Good overall service level of AA"
Negativ: "USB-, and Audio plugs are misplaced in the AA Premium Economy seats. Acrobatic skills required to connect/disconnect devices"

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Positiv: "Not much to like. When do we get bicycle seats that require us to pedal the airplane?"
Negativ: "Baggage showed up on the wrong carousel. Baggage staff very rude. Manager was perfect but no way to update the display when things get screwed up. I think they can afford more staff. Bags delivered the next day while some folks had to wait two days."

Positiv: "On time"
Negativ: "No wifi"

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Negativ: "They charged EUR 50 for the 1st bag of luggage on an international flight. I never heard this before."

Positiv: "Entertainment was good, meals were served, flight was on time."

Negativ: "Did not know that we did not fly with British Airlines (as I had printed out before my first flight to Germany) was replaced with American Airlines. I lost valuable time at the airport and almost missed the flight. Chaotic and unexpected baggage problems before boarding to Dallas: the board luggage, same as we had on the way over, was not accepted and had to be checked in. Problem since we had to move laptop, etc. before the actual boarding. Attendants not as professional as they should be. Also seats were changed -- I was not able to sit with my daughter who regularly gets travel sickness. Overall not a good experience. But the worst: changing airlines and not being informed!!!!"

Positiv: "Easy boarding"
Negativ: "Tight seats, poor food, rude flight staff. Doesn’t anyone at American Airlines smile. Don’t they understand that we can choose to fly with an airline that has friendly crew"

Positiv: "Great classical music selection, great entertainment program. Unfortunately, not working for all, system was re booted but didn't work for all but for me"
Negativ: "The special meal I requested was not available"

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Positiv: "The entertainment system was great"
Negativ: "The ride was somewhat turbulent but nothing can be done for that"

Positiv: "The person I sat next to was kind, as was the crew."
Negativ: "The seats in economy are too close to the row in front and too narrow. You can barely move. Its claustrophobic, even for a person not prone to it. I had to upgrade my seat to avoid this as I was in those horrid seats on the trip over. Crew from the late arriving flight should have announced the connecting flight delay well before landing at DFW. The flight should have been held for 20 minutes, as it appeared that the majority of the passengers affected were able to clear customs and arrive at the gate in time."

Positiv: "Flight was on time"
Negativ: "Seat width, height, pitch and aisle width were absolute minimum. Very uncomfortable !!!"

Positiv: "No real waiting and everything was on time"
Negativ: "Nothing"

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Positiv: "Crew"
Negativ: "All good"

Positiv: "The precision of bookings thru airlines were right on the spot.."
Negativ: "The long lay over.."

Positiv: "Most everything was great"
Negativ: "When you have an isle seat, it is very difficult to sleep when you get bumped by the flight attendants every time they pass you. Understanding that there is limited space, just giving feedback"

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Positiv: "Extra coffee/tea available outside of the standard food times."

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "The plane and crew were good."
Negativ: "The adult movie selection was not interesting. I ended up watching a children's Disney movie that proved to be more entertaining. What caused my discomfort during the flight was not due to British Airways or American Airlines, but rather was a problem at the Frankfurt terminal. I could not take a bottle of water thru the security check and there was no water fountain after the security check. I have a lot of food sensitivities and cannot drink bottled water. It was only at the end of the flight when I was desperate for water that I discovered I could get some tap water from a flight attendant."

Positiv: "Friendly service, smooth flight and quick boarding time."
Negativ: "All good!"

Positiv: "Very nice crew. Thank you. I get to see my family."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "Plenty of entertainment."
Negativ: "It’s just a long flight there’s no way to change that."

Positiv: "Plane was lightly booked so plenty of room to sit and storage space."
Negativ: "Plane left FRA 25 min late and occured more delay during flight. Came into DFW with 50 min delay and had to go through TSA again for connecting flight - why? So missed the connecting flight to LAX and had to get rebooked."

Positiv: "The meal was passable but the space to eat it made it very difficult."
Negativ: "I dropped my Kindle and earbuds on the floor and there was so little room I was unable to pick them up! Anything I had on the floor could not be accessed because of the tiny amount of space. I would have to ask the passenger next to me to get up if I wanted to get my things."

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Positiv: "price"
Negativ: "seats should be priced based on passengers' weight."

Positiv: "Very punctual; courteous crew. Ver smooth ride"
Negativ: "Nothing. It was excellent."

Positiv: "Entertainment"
Negativ: "Breakfast"

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Negativ: "Eine uralte Maschine mit wenigen zentralen Monitoren für die Bordunterhaltung"

Positiv: "Awesome service"

"Online check in the night before made boarding easy. Free check in of luggage at the gate was also offered. Crew offered drinks twice. Wish they would give food like they used to instead of selling it. On board entertainment was good & worked well. Surprised that it was a full flight but it was comfortable. Boarding and deplaning was organized and check in luggage came out promptly!"

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Positiv: "Great crew!! Super nice"
Negativ: "Food"

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Positiv: "Boarding in Frankfurt was pretty good as all zones had their own gates- somethinh I am missing at YYZ."
Negativ: "Legroom is getting tighter and tighter in the Economy class and meals are getting smaller and smaller as the trays are apperaing bigger and bigger..."

Positiv: "Surprised with an upgrade to premium economy. Food and service was good. Entertainment system was good and worked well."
Negativ: "Some folks should not be allowed on airplanes...for some reason this flight had more than its fair share of ignorant, slovenly passengers."

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "Very friendly crew. Great food. Good entertainment system. I sat in premium economy so can't say what the economy section was like."
Negativ: "Plane was damn cold!"

Positiv: "In flight attendance was excellent and we were nearly overfed with plenty of drinks, snacks and meals. It was nice to see both young and elderly ladies as air hostess. This is a strong statement in non discrimination on Account of age in employment. To see a red Indian lady among them was very refreshing."
Negativ: "Dimming of the windows was not user friendly and we had to put up with bright reflected lights from clouds. On ground both in Calgary and Vancouver the wheel chair attendance was not at the same level as in Frankfurt where it had been given with paramedic competence."

Positiv: "only The crew inside the airplane and the airoplane"
Negativ: "Every one in Lufthansa are so rude expect the crew"

Positiv: "Held plane"

Positiv: "Great crew"
Negativ: "Nothing"

Positiv: "the chairs was comfortable , staff was friendly and service in general was good"
Negativ: "Food was not good"

Negativ: "This was a terrible flight. We were delayed and rerouted to Toronto but not given enough information. We spent an average for an hour waiting for take off each time."

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "Movie selection was great! Thank you for having a vegetarian food option."

Positiv: "Movie selection"
Negativ: "Everything was ok"

Positiv: "I can't fault Air Canada Cabin crew - they are absolutely wonderful. I had a situation with a woman who decided she wanted to take my window seat and the cabin crew was amazing with how they handled the situation. They are always so friendly, attentive."
Negativ: "Boarding at Frankfurt airport was God Awful. The supervisor there was so rude to people, treating us all like cattle. The boarding process was unorganized, confusing, we were getting conflicting instructions from staff and then verbally abused by the supervisor there."

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Positiv: "Very nice and attentive on board crew Acceptable space and seat comfort in regular economy New and well working entertainment system"
Negativ: "Boarding process was poorly organized, crew started the passport checks too late and caused delays on the boarding since people were still stuck in the passport lineups when their zone was boarding. All my documents were re-checked despite a "doc ok" stamp from the first go."

Positiv: "Business class seats and the overall service"
Negativ: "Flight was late and the movie selection in English is pretty old."

Positiv: "Easy , on time, friendly"
Negativ: "N/a"

Positiv: "THE FOOD SELECTION WAS GREAT."
Negativ: "I WAS TOLD THE FLIGHT WAS FULL AND I OVERHEARD THE FLIGHT ATTENDANTS BRIEFING THE PARENTS SAYING THERE WAS 17 INFANTS ON THIS FLIGHT. I THINK IT WOULD BE GOOD TO HAVE ALL THE PARENTS WITH INFANTS/BABIES TO SIT IN A SECTION DESIGNATED FOR THEM TO ACCOMMODATE THEIR NEEDS AS A FAMILY. IT DOESNT MAKE FOR A PLEASANT FLIGHT WITH BABIES CLIMBING ALL OVER THE SEATS. I GET THATS IT DIFFICULT TO TRAVEL WITH BABIES AND KEEP THEM ENTERTAINED WHICH IS WHY ITS BETTER TO BE AROUND OTHER PARENTS IN THE SAME SITUATION. THEY CAN SUPPORT EACH OTHER."

Positiv: "the service was great"
Negativ: "the movies were old"

Positiv: "Good movies, ok food"
Negativ: "Pathetic legroom, sickeningly uncomfortable"

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "Food ..the air hostess had a fake smile"
Negativ: "The staff is old school and very hard on single travelers who are not white Very rude when I asked some questions ,,.. They seem to think low bout the bout their Indian customers .. They need to be educated some of the Indians can be law abiding and decent people who Can be citiEns of Europe or the US Their thinkng is very racial or prehistoric Only reason I didn't make a scene of it is because I was jet lagged Be careful next time or just don't give me a ticket !!"

Positiv: "Comfortable, nice new plane. As best as you can expect for a long flight in a small space."
Negativ: "The dinner wrap was not great. The tea was undrinkable. Delay due to de-icing."

Positiv: "I arrived safely!"
Negativ: "This was an AIR CANADA operated flight. Considerably less comfortable than the 3 LH operated legs of my recent trip to Kenya."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Positiv: "Lufthansa was amazing food, entertainment, condition of plane, service, etc... Compared to Air Canada! We had a Aur Canada ticket but it was Lufthansa operated. However, Lufthansa comfort not as good as we were cramped in small seats and couldn't see out on the long daytime flight because the window passenger closed all the windows (it was like being cramped in a cardboard box for ten plus hours... Thank heavens for the great drinks, food, water, and entertainment."
Negativ: "Small seats. Window shades down all day on a daytime flight."

Positiv: "Nothing"
Negativ: "See above"

Negativ: "Seating - I had to ask for a different seat as I am a tall large man who does not like to sit in the middle. Seating was changed upon request."

Negativ: "I had my checked baggage held up in Calgary for one day. Then on the way back it was held up again in Calgary. This time it took 6 days,and no one could tell me where it was. It will be my first and last Air Canada flight."

Positiv: "Flight attendants were friendly and considerate. Food was satisfactory and timed appropriately. Entertainment device worked and offered adequate variety. The aircraft itself was clean and comfortable. It was not overly air-conditioned as aircraft tend to be."
Negativ: "Boarding was slow and confusing: verbal instructions conflicted with posted signs, and it was hard to choose the right lines. Arrival in Canada was a nightmare! Customs and security were confusing, inefficient, and staffed by people who had little patience. There was much yelling and running around., there appeared to be little sympathy or concern for the dozens of passengers who were attempting to make connecting flights, and it was ridiculous to announce that security closed at 9p.m. .when there were planes on the runway awaiting connecting passengers and people with boarding passes who were not allowed to catch their flights."

Positiv: "We didnt fly air canada, it was a partner airline that was great, they provided food and had lots of movie options."
Negativ: "My girlfriend and I booked our flights about 10 months in advance and had selected seats next to each other for all of our Air Canada Flights. Somehow all of these seats were changed without an update to us. We did not sit together at all on any of our flights and were put in middle seats, which is not what we originally requested. We were both very upset with this as some of these were long flights."

Positiv: "Staff were very nice"
Negativ: "2 out of 4 of my meals were incorrect. I had asked for vegan meals and 2 of them were clearly not vegan."

Positiv: "Food and entertainment."
Negativ: "I couldn't change my seat. I was stuck in the middle seat."

Positiv: "Nice and professional crew."
Negativ: "Customer service not very helpful. My luggage did not make connecting flight and was late arriving to destination. There was not any sense of urgency in getting my luggage to me quickly. I had to call several times for results. I did not have my luggage for more than 24 hours and nothing was done to compensate me in having to purchase basic necessities such as hygienic items."

Positiv: "The flight attendants were kind and helpful!"
Negativ: "This was the last leg of a 24 hour journey from Venice to Seattle for my sister and me. After having a 3 1/2 hour layover, our plane was supposed to leave at 6:30 PM and kept getting delayed. One of the biggest frustrations was the lack of communication by the staff! We could see them at the counter where our gate was but no one would come out and talk to us! Our plane finally got off the ground at 8:30 PM!"

Negativ: "My luggage is lost and I still don't have it!"

Negativ: "-very little leg room on rouge plane -do not own a device to watch movies etc -this is very exclusive and assumes that everyone has access to devices"

Negativ: "No good movies or music"

Positiv: "nice, helpful staff relatively organised boarding"
Negativ: "very little selection in movies tight quarters food tasted old and was little: shredded carrots as salad and probably best part of meal"

Negativ: "need more room in economy class."

Positiv: "Plane are amazing! Enough room for each person and service was amazing, both at the checkin gate and on the plane."

Positiv: "Great flight crew, amazing plane, nice food and drinks, entertainment system, and pillows + blankets offered! A+"

Positiv: "Service was great, food provided on our international flight was delicious and more than plenty. Beverages were tasty, the check-in and boarding process was very smooth and well organized. My wife and I definitely had a great experience."

Positiv: "Nice crew,moving all the time, food was good."
Negativ: "A little bit colder than I expected."