Finde günstige Flüge von Berlin nach Palma de Mallorca

Negativ: "check in was a nightmare it took over an hour of being pushed without anyone controlling the queue"

Positiv: "Flight was pretty smooth"
Negativ: "Seats allocated"

Positiv: "Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick."
Negativ: "Better leg room and organisation of the hand luggage in above lockers"

Positiv: "Nothing"
Negativ: "Some attempt at better customer service"

Positiv: "On time, fast and efficient."
Negativ: "A bit more friendly boarding"

Positiv: "nearly on time ( 5 mins)"
Negativ: "too many "stops" in the boarding process, even when you have "speedy boarding" - check in at gate - waiting till door opens to go outside in lane - waiting at the end of the lane till boarding commences..."

Negativ: "I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service"

Positiv: "I landed alive"
Negativ: "No information about the gate until you have tk run across the airport to board"

Negativ: "The crew could have shown up on time."

Negativ: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"

Positiv: "Seats were comfortable."
Negativ: "Online layout of the plane is deceiving. The plane isn't separated into classes is just a standard set up throughout the plane. Also the more leg room seats that your party for is almost not worth it as the additional leg room wasn't even noticeable. Again the layout of the plane was standard."

Negativ: "Comfort of seats and entertainment"

Negativ: "One hour late. More legroom than expected. Creative fast boarding"

Positiv: "Boarding flowed well. Good flight, helpful staff."
Negativ: "Left a little late but made good time. A positive experience."

Negativ: "We were delayed an hour which would not have been so bad on a daytime flight but meant we did not arrive home until 3.30am"

Positiv: "Because of the fire to the Notre Dame Cathedral, trains were not stopping on the route we needed to get to to the airport. We left with plenty of time to spare, and because no one at the airline mentioned that delays could be a possibility due to this, we ended up missing our flight."
Negativ: "I'm not usually one to complain, but this situation was very difficult and even dangerous. There was zero communication from the airline about this, and we'd appreciate if the airline could pay for our new airfare and our Uber ride from the train station to the airport."

Positiv: "Seat wasn’t that comfy"
Negativ: "Boarding process is suboptimal to say the least."

Positiv: "The calzone (food)."
Negativ: "Boarding is ridiculous. No direct access to the plane. They make these things called jet ways... start using them! Also the crew said the front bathroom was not in service then proceeded to allow the captain and crew plus a few passengers to use it."

Positiv: "Crew was very kind and professional."
Negativ: "The carry-on rule was a bit absurd. After being asked to combine two backpacks into one, I was informed they had reached carry-on capacity and needed to check my bag thru to Gatwick."

Positiv: "Everything was so speedy with them, the checkin process, boarding and off boarding it’s all done with such efficiency and purpose. Staff are incredibly friendly and I think that they do a terrific job for such fair pricing.Would absolutely recommend them over the other budget carriers!"
Negativ: "There’s no entertainment, so bring downloaded Netflix movies, or a book. I gave a slightly lower score for food as my first choice was not available."

Positiv: "Service"
Negativ: "Legroom - knees jammed into sest in front, and guy next to me had to put legs into me to fit. Painful"

Positiv: "The cabin crew were friendly and it was a comfortable flight"
Negativ: "The staff at luggage drop weren’t particularly friendly and we were only given half an hour’s notice of the gate which wasn’t long enough"

Positiv: "Mmmmm"
Negativ: "Mmmm"

Positiv: "Great crew and captain. Great communication skills and clear instructions"
Negativ: "Plane delayed 3 hours"

Positiv: "Great company! On time Super professional Friendly"

Negativ: "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."

Positiv: "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Negativ: "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."

Positiv: "Crew, staff,"
Negativ: "We were delayed 50 minutes and the seats are uncomfy with no legroom. It is quite squashed and makes it worse when people put their seat back in front of you even though there are spare seats throughout the rest of the plane."

Negativ: "Delayed ! Jet bridge was a mess and super hot! Almost passed out from heat"

Positiv: "Hostess Gema was extremely helpful, kind and professional. Outstanding!"
Negativ: "Delayed departure. Queuing under the rain unnecessarily to board the plane. (letting people boarding in batches would had reduced rain exposure."

Positiv: "Easy"
Negativ: "Standing in the cold waiting to board."

Positiv: "Smooth landing, good communication during flight. Lots of food choices to purchase"
Negativ: "Thought I had booked an isle seat - maybe my mistake; entertainment was a few magazines"

Positiv: "On time"

Positiv: "Efficient bag drop"
Negativ: "Plane delayed, lack of information. No reason given for the delay when on board. Plane microphone much too loud it was distorting"

Positiv: "Nice enjoyable flight"
Negativ: "Cheap fare"

Positiv: "Easy jet staff were fab! At bag drop and despite their conveyers not working all great. Gate staff just as good. On plane no issues. Many thanks."
Negativ: "Liverpool airport. No direct train link! Expensive to drop off £3.00 No staff to help navigate round. Signage poor. Forced through stupid duty free shops. No obvious way to avoid crowds and winding shop stuff! Despite being forced miles through the airport we still had to get a bus to the plane. No costa!"

Positiv: "Crew are friendly and helpful."
Negativ: "All beverages and food are for purchase. Not much of services."

Positiv: "That I managed to get on the flight."
Negativ: "That they were overbooked and 1 hour and 45 min late. All this time we were already sitting on the plane."

Positiv: "Cabin staff are courteous and professional"
Negativ: "Running extremely late without an adequate excuse. Made to wait for ages standing in the departure lounge because the dispatchers wanted to get us off their hands. Oh, and one other thing. GIVE US SOME MORE LEGROOM."

Positiv: "It landed eventually, crew were friendly"
Negativ: "It was 2 hours late leaving. There were no complimentary refreshments provided, not even a glass of water"

Positiv: "Crew was very good keeping everyone happy"
Negativ: "Delayed and boarded plane and sat for 2 and half hours before taking off."

Positiv: "Straight forward, no hassle flight. Staff (cabin crew) were pleasant and helpful."
Negativ: "Went straight from boarding to gate closed, and when stated gate was closed there was still a queue s mile long. Flight was delayed, but this was presumably due to French air traffic control strike."

Positiv: "Nothing"
Negativ: "Don’t be even one minute late for the 40 minute pre-flight deadline or you will not get on the plane. All personnel are trained to say no! They canceled all but one flight that was 12 hours later so we had to go to another airport. They charged us over $120 per ticket to change."

Positiv: "The staff & crew were friendly"
Negativ: "I didn’t like that you had to pay for snacks & water. Passengers were skipping ahead in line in front of those waiting to board"

Positiv: "Usual practical easyJet service."
Negativ: "Long queue for passport control in Basel. What's going on with that?"

Positiv: "Nothing"
Negativ: "The App did not instruct me to pay for luggage ahead if time or else the will rip me iff at the check in gate. the check in staff were rude and NOT understanding . I will never fly EasyJet EVER again"

Positiv: "Friendly staff. Quick trip"

Positiv: "Good information from crew Sky shopping deals"
Negativ: "Waiting at tarmac to board before the plane arrived"

Positiv: "Everything went very smoothly, and we were happy with the flight!"

Positiv: "Great crew"
Negativ: "nothing"

Positiv: "Staff were kind entertaining and friendly"
Negativ: "Boarding was a bit long"

Negativ: "I pre booked and paid for an isle seat and was given a window seat. The plane was so hot and had no air-con, the people I were sat next to kept asking the girls to put it on but they didn’t"

Negativ: "I paid for travel insurance yet I still had to pay Ryanair 55euro for not being able to check in before my flight as checking in with momondo would not work!"

Positiv: "No"
Negativ: "This company Son unos malditos ladrones Me cago en la madre que los pario"

Negativ: "Not being 7 hrs delayed"

Positiv: "Checkin and security Quick passport control and luggage"
Negativ: "The plane was late, boarding process very slow, Lon wait to disembark"

Negativ: "Very bad service. Everything is bad"

Negativ: "The flight was great as all the passengers from the stag parties where all sleeping it off"

Negativ: "They need to stop changing the luggage options"

Negativ: "Leg room & seat comfort"

Negativ: "Very cramped Carry bag allowance too small"

Negativ: "Not to fly with Ryan air which I won’t be!"

Positiv: "It's Ryanair. We all know what we signed up for."

Negativ: "The announcements made by the main air steward were mostly unintelligible due to a very strong Spanish accent."

Negativ: "Great attractions and clean descending"

Negativ: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."

Positiv: "nothing canin was good"

Negativ: "Late takeoff - late arrival"

Positiv: "Flight was quick"
Negativ: "The representative at check in almost charged us €100 for a checked bag we’d already paid for when we bought our tickets online. When I asked her “didn’t we already pay for this?” She checked her screen and just said “oh” and let us through."

Positiv: "nothing"
Negativ: "the worst traveling experience. as intl travelers could not download the wi-fi at their airport and they charged 40.00 per person for just the check in ticket... the customer service was the worst ever. very nasty employees"

Positiv: "Nothing."
Negativ: "Delayed for three hours then they gave us a 5eur/£3.50 voucher which we were only allowed to use for pizza and WATER. No other soft drink. The delay was ridiculous. The allowed us to board and be seated for about 15 mins before telling us that there was a problem with the aircraft. DONT YOU CHECK THIS BEFORE PASSENGERS BOARD?! Priority was a waste of money we all got on at the same time anyway. Rubbish service, rubbish airline and my £26 flight turned in £60 easily with all the extras which were a waste of my money."

Positiv: "The price of the ticket was cheap..."
Negativ: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."

Positiv: "Boarding was straight forward and fast."
Negativ: "Very basic comfort. Less leg room."

Negativ: "It would be an impressive feat, seeing that in regular flights is already annoying, with little sleep and no explanation for the delay whatsoever it would be nice."

Positiv: "Nothing late again dirty plane not allowed to bring alcohol on which is fair enough but they don’t mind selling you there own"
Negativ: "Everything was rubbish"

Negativ: "Read the small print before. €55 to print the boarding pass because I did not do on internet !!! WTF This was my second and last Ryan Air flight."

Positiv: "The pilot and safety tannoy is not loud enough"

Negativ: "The app wasn’t working to check in. We arrived to the airport 1.5 hrs early only for them to tell us that there would be a $56 charge for not checking in 2 hours ahead of time. This is absurd. Almost as much as our ticket to Mallorca. Not okay. They were so rude to us and I dont trust that they will do this again to us. It’s a scam in my opinion. Definitely read all of the fine print or they will rip you off. Oh! And we paid for PRIORITY boarding. Psh"

Positiv: "Price and punctually."
Negativ: "As mentioned being separated by the “ random computer choice of seats. We were put rows apart both with empty seats either side of us, we fly lots and only Ryanair and Jet2 do this."

Positiv: "This flight issues were so plentiful they provided me with knowledge on how not to run an airline."
Negativ: "5 X delays, Incompetent pilot, No organisation of ground crew 2.5hr late"

Positiv: "Flight crew was good."
Negativ: "Flight 40 mins late"

Positiv: "Staff were fine."
Negativ: "Paid for legroom, there was none!"

Negativ: "The seats are small and they don’t lay back even when I upgraded to priority. I had to ask for food and water and paid a lot. But mainly the flight was delayed over 2 hours before boarding and then another 45 min in the cramped plan:("

Negativ: "I had to book my own flight"

Negativ: "The passport check at Marseille is so poorly managed that they made nearly every passenger late and an elderly woman was humiliated as she had to climb under barriers. The response from the Ryanair representative? “You’re flying low-cost. What do you expect?”"

Positiv: "Landing at Liverpool to get off the plane"
Negativ: "A 3 hour delay. Unruly passengers."

Negativ: "Delayed , everything is nickel and dime"

Negativ: "For your fault i lost my Next flight to Valencia and nobody of your personal helped me to resolve my problem, when you are the responsables that i lost my flight."

Negativ: "Delayed for over an hour with no announcement or reasons given."

Positiv: "It took off roughly on time"
Negativ: "Boarding was slow, checking in was annoying (just lots of steps to be done with lots of ppl who don’t travel often and less helpful staff), and the plane smelled odd."

Negativ: "80 euros for the flight - 55 euros for a check in fee...what a joke - how do u calculate that price? Over 53 countries visited and that's the first flight I ever had to pay to check in - last flight with them"

Positiv: "Finding an affordable flight to allow the family to get away for a weeks holiday that would otherwise not be possible."
Negativ: "Having the family sitting separately on the flight as we were not able to afford to pay additional money to per book seats. But it was only a 2 hour flight so we coped. Think it would be a good idea if the airline didn’t just assume that because a child is 11 years old they are able to sit away from their parents. My son has additional needs and so although his chronological age is 12 years his developmental age is only 7/8 years so being sat away from his parents was very stressful for him. Maybe asking during booking if any of the party hav s additioonal needs would be a good idea."

Negativ: "It was delayed and no one told us any updates on the fligh. I almost l"

Negativ: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."

Positiv: "With Ryanair, you can only really like the price and the people. To be fair though, m the toilet was clean.."
Negativ: "Our flight was scheduled to depart at 7.30 am, but was still refueling after an earlier flight at that time. In a way it was lucky that it was late; if it had been in time, we would have been queueing on the Stansted tarmac in the rain. As it was, the rain had just stopped while we waited at the foot of the aircraft stairs. We actually took off 45 mins late. The new, additional-cost priority boarding is a joke: almost everyone was a "priority". Several passengers didn't understand the long "priority" queue, so joined it only to be turned away at check-in."

Positiv: "Staff at gate very friendly and efficient. Staff on flight very pleasant and professional. Lovely flight no problems."
Negativ: "Nothing"

Negativ: "Everything about Ryanair"

Positiv: "Nothing at all, not now not ever, not with Ryanair"
Negativ: "My flight was canceled and I had to book a different flight to Berlin. Ryanair will not compensate me for the additional costs that I have incurred. The airlines customer service is appalling at all levels - slow response, expensive phone lines, complicated websites to mislead you and incredibly rude staff. I would give them a worse rating if I could"

Positiv: "Crew. 1 small and 1 cabin bag for free. Much better then Wizz air."
Negativ: "I HATE RYAN AIRs CHAIRS! I always fall asleep when I fly and then I am falling forward. After 1 or 2 hours flight I end up with nack pain, back pain and a grumpy mode."