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Positiv: Freundlicher, korrekter Service. Gute Information zum Stand der Reparatur und zu den Anschlussflügen in Helsinki. Effizientes Boarding. Beim Aussteigen, wurde uns noch mitgeteilt, dass unser Anschlussflug doch wartet.

Negativ: Defekt am Fahrwerk musste untersucht und anschliessend repariert werden. Dies führte zu etwas mehr als einer Stunde Abgangsverspätung. Anschlussflug in Helsinki wurde zuerst als verpasst angezeigt.

Positiv: The crew was helpful and polite, food was good

Negativ: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

Positiv: A350, smooth and quiet. Nice plane

Negativ: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Negativ: Boarding process could have been smoother

Negativ: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Positiv: Crew helpful. Food good.

Negativ: Better range of movies please

Negativ: Boarding was very slow.

Positiv: Crew was friendly

Negativ: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Positiv: Everything

Negativ: None

Positiv: reasonable leg room comfortable seat

Negativ: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better

Positiv: There was room available.

Negativ: This was not business class!

Positiv: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.

Negativ: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.

Positiv: Freundlicher, korrekter Service. Gute Information zum Stand der Reparatur und zu den Anschlussflügen in Helsinki. Effizientes Boarding. Beim Aussteigen, wurde uns noch mitgeteilt, dass unser Anschlussflug doch wartet.

Negativ: Defekt am Fahrwerk musste untersucht und anschliessend repariert werden. Dies führte zu etwas mehr als einer Stunde Abgangsverspätung. Anschlussflug in Helsinki wurde zuerst als verpasst angezeigt.

Positiv: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Negativ: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Positiv: Everything

Negativ: None

Negativ: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Positiv: Entertainment was amazing

Negativ: Seats a bit hard

Positiv: Good beverage service.

Negativ: Over an hour delayj for departure.

Negativ: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Positiv: Freundliche und aufmerksame Crew.

Negativ: Sitze in der Business Class etwas durchgesessen.

Positiv: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Negativ: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Positiv: The fact that we were offered an additional round of water and the friendliness of the crew.

Positiv: everything

Positiv: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Negativ: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Positiv: The crew was helpful and polite, food was good

Negativ: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

Positiv: Everything! I never knew that Finnair was such a great airline.

Negativ: Honestly, nothing could have been better.

Negativ: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Negativ: Boarding process could have been smoother

Positiv: Freundliche und aufmerksame Crew.

Negativ: Sitze in der Business Class etwas durchgesessen.

Positiv: Slow service.

Negativ: Better communication!

Positiv: The service crew was very nice

Negativ: Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks.

Positiv: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Negativ: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Positiv: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Positiv: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Negativ: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Positiv: The seat was a little uncomfortable but the crew were amazing.

Negativ: Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin.

Negativ: Head support for 6 feet plus people on seats would be good

Positiv: Top sympathische Crew

Positiv: Slow service.

Negativ: Better communication!

Negativ: Boarding was very slow.

Positiv: Great plane and staff

Negativ: Delayed

Positiv: Just as I expected. And I made my last connection easily.

Positiv: The seat was a little uncomfortable but the crew were amazing.

Positiv: Crew was friendly

Negativ: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs