Finde günstige Flüge nach Banff

Positiv: "Crew"
Negativ: "Boarding status changed straight from pre boarding to last call. No AC"

Negativ: "Screaming babies"

Positiv: "freundliche Crew guter Service schmackhaftes Essen"

Positiv: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Positiv: "Alles war top. Gutes Essen, Movies und stets super Personal"

Positiv: "The food was good and the staff very polite, but service seemed very slow."
Negativ: "The seats rows were too close together. I am a short person and do not usually have issues with leg room on flights, but even sitting in an aisle seat, I found it very uncomfortable. In addition, the A/C seemed to get shut off when the lights turned out, so the plane was extremely warm for about 4-5 hours."

Positiv: "Personal war wie immer sehr freundlich."
Negativ: "Essen war schon mal besser"

Positiv: "Das Essen ist bei Türkisch Airlines ein Hauptgrund weswegen ich mit dieser Airline fliege!"

Positiv: "Ein Wort Turkish-Airlines ok 2 Wörter !!!! Nur noch mit denen"
Negativ: "Alles super nicht umsonst die beste Airlines Europas seit 2012 !!!"

Positiv: "Film selection, boarding process, amenities bag"
Negativ: "Dessert very boring. Legspace seemed smaller than last experience on TK"

Positiv: "Gutes Bordpersonal aber leider hört es da schon auf"
Negativ: "Typisches Flugzeug essen, geschmacklich mehr Chemie als alles andere, Entertainment Bildschirm aus dem 18. Jahrhundert der kaum funktioniert noch reagiert ohne Ton und vom Komfort so schlecht, dass man froh sein kann wenn man danach nicht im Rollstuhl sitzt"

Positiv: "great entertainment, pretty comfortable, good service"
Negativ: "a little bit of a delay"

Negativ: "Das essen War gut"

Positiv: "Flug hatte eine Stunde verspatung. War nicht okey. Ich wurde am Flughafen erwartet und sie mussten uber eine Stunde warten. Ich mochte ein Teil meines Flugtickets zuruck erstattet haben"

Positiv: "Good food, comfortable seat, good timing."
Negativ: "The crew seemed a bit harried rushing around the cabin. For example, I was given chicken when I asked for pasta."

Positiv: "Alles war perfekt.."

Positiv: "Alles war perfect vom einstieg bis und mit der gepäck aufnahme ."

Positiv: "Mann bekommt ein Nessesair sogar in der Holzklasse. Der service ist herrvorragend und der flug sehr schnell . Würde ihn weiter empfehlen ."
Negativ: "Das einzige ist vielecht den platz . Ich habe lange Beine und in der Eco ist es halt ein bisschen eng aber das ist so bei jeder Airline"

Positiv: "We were fed and offered drinks, given blankets, pillows and complimentary travel kits, issues with flight changes and other questions were answered quickly, ticketing was a breeze, the flight crew was extremely courteous, and flying back with my electronics was covered with professional care of my equipment and certainty that I wouldn't miss my flight."

Negativ: "Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience."

Positiv: "Exxcellent food."

Positiv: "The Food"
Negativ: "The seat size"

Positiv: "The food was the best I've had on an airplane and the in flight entertainment had an enormous selection. Flight staff and their service were amazing. I've flown all over and have never taken Turkish Airlines before. Now I don't want to fly with anyone else."
Negativ: "seats were a little cramped for a 12hr flight, but I'm not a short guy. I guess it pays to go business class."

Positiv: "It was s safe flight."
Negativ: "We were forced to go through numerous security checks. The last check was at the gate and our carry-ons were searched yet again and our laptops, cameras and iPads were taken. Apparently we cannot bring these items on the plane and no one told us, the customers who paid to board this flight. Plus the wifi was not free. And when we tried to use the wifi code we were given from the crew as a "perk" from our camera Ana iPads being taken, that still did not work. So that was a 13 hr flight with no wifi. Plus on my flight from Istanbul to Atlanta my Tv did not work and the crew didn't speak English and could not understand my complaint. Overall the worst flight ever, close to a Delta flight which everyone knows is the bottom of the barrel of airlines. When we finally arrived in Atlanta it took 3 HOURS to get our baggage. We landed at 7:45 PM and did not get our bags until 11 pm. We were not told what the delay was and to just be patient. I will a NEVER take this airline agin."

Negativ: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Positiv: "The crew and Rome team were great. Very accomadating"
Negativ: "From Europe there are many parole headed to Asia who will overpack. I waited an extra 25 minutes in line behind a man who was over weight on luggage and refused to pay. The attendant did well but the security had to be called because of the situation. I would like to say this is unusual but I believe it is actually prett common."

Positiv: "Service was ok , but not trying too much"
Negativ: "Ask for some milk for my tea , I was egnored once ,second time got an answaer "there is non""

Positiv: "we arrived on time, as scheduled."
Negativ: "I missed my flight and the customer service was so poor that I even missed the last flight of the day, and spent money for the hotel. They wouldn't issue me a hotel voucher."

Positiv: "It was a smooth flight."
Negativ: "Food was so so. Turkish offers free excursions into Istambul for passengers staying over 6 hours. The excursion departs at 12p.m. This flights arrives at 11.25 a.m., but the lines in immigration are stupidly long. We arrived at the counter at 12.15. In a very unfriendly way, they explained the excursion had left, and no possibilities for joining it in Town. So, we were stuck at the airport for several hours. How stupid is to offer an excursion to passengers in layover, but program a flight with 300 passengers to arrive just in time to miss the excursion? Somebody has to think this over. This excursion should leave at 12.30, and it would avoid dozens of passengers stuck and unhappy."

Positiv: "even waiting time was long but i do appreciate all the effort submitted by the airline"
Negativ: "may be the free shop the turkish items was not to the same level as in local market"

Positiv: "Personal äußerst zuvorkommend"
Negativ: "Essenwahl nicht vorhanden"

Negativ: "The flight was cancelled and 36 hours later, I am stuck at a hotel with 100s of other people none of who have a clue how to contact the airline as all the phones are not being attended to. The Indian sales and reservation team as well as the Turkish customer care are not responding to the situation at all."

Positiv: "Please give food preferences while booking ticket"

Negativ: "Boarding in Istanbul kein priority"

Positiv: "Alle gut. Freundliches Personal. Gutes Bordessen..gute Unterhaltung...aber nur auf den neueren Maschinen...."
Negativ: "Das Einzige Manko....BOARDING...das hat gefühlte Ewigkeiten gedauert....man muss sich neuerdings wie Schüler anstellen...die Primusse zuerst..dann Business..dann die Holzklasse (ich)...aber nachdem die beiden Priority Klassen an Bord waren...blieb man stur...bitte bleiben Sie in der Economy Linie...das hier sind die Priority Lines...."

Negativ: "The company lost my baggage"

Negativ: "I woke up twice due to too warm cabin."

Negativ: "Check in person said we had an exit row seat; we didn't on either of our flights he checked us in for."

Positiv: "Good food Good service very good entertainment"

Positiv: "A lot of media content"
Negativ: "driving to the plain by bus"

Positiv: "The crew is very attentive, although at times lacks some foresight in dealing with passengers. The aircraft was quite new and clean. The entertainment system was outstanding and the food good, although a downgrade from THY experiences from a few years ago."
Negativ: "The passengers on some Turkey--US flights are hilariously terrible. People getting up during landing, littering in the plane, clogging toilets, creating spills, NEVER listening to announcements made by the crew, etc. It's essentially a zoo. I sat by a bulkhead seat, and I had maybe 200 people push by my feet, step on them, knock around my shoes and TV console during the flight. It's a somewhat tiring spectacle for 10 hours on end."

Positiv: "Most of the staff were friendly and helpful, and the quality of the food was rather impressive for a plane flight. I liked the number of selections that were available per the movies and media based entertainment on the flights."
Negativ: "A few of the stewards and stewardesses had a bad attitude; as if they had brought on board some format of negativity. I understand the flights can be long, but there's no need for bad behavior towards customers."

Positiv: "I was able 3 soccer games live during the flight. Food was also very good."

Positiv: "Food very good."
Negativ: "I was told I had an aisle seat but it was not on the aisle. Why not tell the truth?"

Negativ: "Called to change date. Thy did not take credit card payment over the phone for a stupid reason. Asked me to go to a thy office no later than 10.30 am the next day. Every airline grabs the money, these "very smart" thy admin has developed rules to make passengers' life's inconvenient. Highly not recommended. Lousy airline. Broke my luggage on top of this on my flight from Miami to Istanbul. NOT recommended. Refrain from even suggesting thy to your customers. You have a good name."

Positiv: "Food, crew"

Positiv: "The food and service"

Negativ: "I liked it all"

Positiv: "The food with Turkisj airlines is always amazing. Service is great. Cleanliness always kept up through the flight"

Positiv: "ability to book a later flight when I missed my connection through the delta app."
Negativ: "Delays, missed a connection, booked a new connection through the app and that one was delayed as well...what was supposed to be a 3.5 hour experience turned into a much longer one. Seats do not accommodate people over 6'2" abiet very poorly."

Positiv: "Good for an economy flight"
Negativ: "Too long"

Positiv: "We flew first class for the first time. Now I don't think I'll fly any other way!"

Positiv: "I was comfortable in my seat, with the pilot and the stewardesses."
Negativ: "I was charged for my carry-on bag. My first time flying I didn't know that I could have a carry-on and pocketbook to take with me."

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Positiv: "Very friendly and accommodating crew"
Negativ: "Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that."

Positiv: "Good entertainment with games for kids, movies etc."
Negativ: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"

Positiv: "I liked the in-flight entertainment and the crew was very pleasant"
Negativ: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."

Positiv: "Didn't nickel and dime us about snacks or entertainment. Warned us about turbulence, but it wasn't too bad, thanks to the pilot for doing his best to keep us on an even keel. Did not feel,squished in the "comfort" or Premium Economy seats. In the lowered expectations world of modern air travel, this was relatively OK, which means I recommend it and would fly with them again."

Positiv: "everthing went well"

Negativ: "Cramped"

Positiv: "really close to a SkyClub - it seems like the connections to Panama City usually get stuck at the end of the concourse, so this was a pleasant change"
Negativ: "Alaska seems to do a much better job in getting the people to stay out of the boarding area until their zone is boarding. At least they make it a point of emphasis."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Positiv: "I got rerouted to make it to destination on time (almost)"
Negativ: "I received a notification my original flight was delayed and the option proposed was so tight I could not even make it to the airport even if I was 20 minutes away. I would have loved to see all my options right after this text alert."

Positiv: "First time flying DELTA and to New York City. Really liked flying into Marine Terminal for it's smallness and easiness to collect luggage and catch a taxi."

Positiv: "Horrible the seating was to close also person seating next to me had a cold I was pissed!!! That was a horrible 2 plus hour flight"
Negativ: "The same and I am still PISSED!!!"

Positiv: "New aircraft with great healthy food options, good seat recline, great entertainment. If only all planes were like this!"

Positiv: "Pleasant boarding. Delta gate at MSP is very comfortable."
Negativ: "Usual cramped seats, $25 charge for luggage, cheap snacks."

Positiv: "The crew was very friendly."
Negativ: "It delayed for an hour."

Positiv: "Staff friendly and knowledgeable. Great service"
Negativ: "One on my party was asked to check bags because there wasn't room, but there were plenty of bins available"

Positiv: "The plane looks nice from the outside."
Negativ: "Was not made aware check in closes AN HOUR before flight. Missed entirely. No one to help me at desk."

Positiv: "The staff were nice"
Negativ: "Not knowing what gate to be at and that it changed without me knowing and almost missing my flight because of it."

Positiv: "The crew played games with us before we got on the plane and handed out water and snacks. That was a first for me and it was pretty awesome. I told them a head of time that I get really scared during tubulance and they all knew my name and checked on me during the bumpy parts of the flight."
Negativ: "I didn't like that I had to pay for movies"

Positiv: "No problems no hassles"
Negativ: "Nothing i did like."

"The Delta crew were very snotty towards the customers. It was awkward and uncalled for."

"No comments"

"Less crowded aircraft"

Negativ: "Food."

Positiv: "of everything."
Negativ: "travel time ...ahahah ...."

Negativ: "Cool flight, delayed, seat was in very back of plane, and Kayak did not carry over my personal info such as Known Traveler Number, nor would it allow me to check online."

Positiv: "Yes"
Negativ: "Snacks"

Positiv: "The crew was amazing. My seat was comfortable."
Negativ: "The plane was delayed. It arrived over 25 minutes after it was originally scheduled to."

Positiv: "Amazing crew"

Positiv: "Amazing crew and seating. Worth the upgrade to premium."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Negativ: "Nothing my timing was a bit off it all worked out well"

Positiv: "Toller Service"

Negativ: "Todo excelente!!!gracias!!!"

Positiv: "great crew !"
Negativ: "i had to go through security like 3 times but was never informed why. seats could be a little more spacious."

Positiv: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Positiv: "Nope"
Negativ: "They my flight"

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "Free messaging during flight was REALLY nice!!! Smooth flight, early arrival, good coffee, variety of drinks, entertainment system worked very well and fast."
Negativ: "Seat bottom cushion was not comfortable, also I think my seat was broken as any time I leaned forward it returned to upright position. Food was good but need more snack for a long haul flight. Needed more drink offers between meals."

Negativ: "There was no food or entertainment. There was a problem with the seat of the person in front of me. He couldn't keep his seat straight and his head was in my lap throughout the flight."

Positiv: "The crew was friendly and we arrived earlier than expected"
Negativ: "Seats are too tight and too expensive to upgrade."

Positiv: "Normaler LH Flug"
Negativ: "30 Minuten Verspätung"

Positiv: "I enjoy that their planes have more space, the food is delicious, and their caring and kind attitudes all through the experience!"
Negativ: "Nothing"

Positiv: "Reibungsloser Ablauf, pünktliche Flugzeiten, guter Service"

Positiv: "Flug hatte 30 minuten verspätung"

Positiv: "Der mit Abstand beste Pilot mit dem ich je geflogen bin. Crew auch sehr nett."

Positiv: "Flug leider nicht pünktlich gestartet"

Positiv: "Everything. Though Frankfurt airport is big, it was smooth transition."

Positiv: "Nothing"
Negativ: "The flight attendant did not bring the wheel chair and take me to the bus where I waited too long and when I arrived to customs no wheel chair was there and I asked every officer there how to get the wheel chair no one helped after long time one officer called and the chair arrived and he transferred me to a cart the driver was very bad he did not help in seating me and I sit on the back with my carry on when he drives like crazy I fell on the floor screeming he stopped and place me in the front and he asked if I need a doctor I told him no I just need to catch my flight although I was hurt badly with a very big bruise and when I reach the gate the plane was gone and I have to wait for another flight to take me to San Francisco and from there to Los Angeles and I singed a paper that I don't want a doctor"

Positiv: "Crew is very nice"
Negativ: "Overcrowded and late flight"

Positiv: "Nothing"
Negativ: "Check in 2x and security 2x Then rushing about"

Positiv: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"

Positiv: "Das Flugpersonal war sehr freundlich."

Negativ: "I wish boarding by Priority was better organized"

Positiv: "Der Flug war sehr pünktlich. Boarding ging sehr schnell. Schon an der Security musste ich quasi gar nicht warten. I"
Negativ: "Auf Kurzflügen gibt es nur einen Snack und ein Getränk. Das ist aber ok. Für die kurze Flugzeit habe ich komfortabel gesessen"

Positiv: "Die Crew war sehr nett, es gab ein gutes reichhaltiges Frühstück und auf dem Sitz 11A des A321 fehlte die Vorderreihe. Besser geht nicht"
Negativ: "Es gibt keinerlei Beanstandungen"

Negativ: "We were in the middle at the very back of the plane. It was quite bouncy for some time during the flight. The stewardess informed us that that was typical for seats at the back of the plane. It is not easy to choose your seats when you buy the ticket online, but I would prefer a calmer location. Also I was squeezed when the person in front of me leaned back in her seat. Service was excellent, however."

Positiv: "pünktlich in FRA und HAM, stets am Gate Da fast nur Geschäftsreisende unterwegs waren, ging es flott"

Positiv: "Landung in Frankfurt am Gate, keine Vorfeldposition"
Negativ: "20 min zu spät, sehr voll, nicht genügend Platz für On-Board Luggage"

Negativ: "Not enough time to make connection even though customer service said an hour was enough. Security line was too long. We missed our first flight. Customer svc rep said we had enough time but we weren't the only ones to miss. He made it seem like it was our fault."

Positiv: "I Luz Myriam will give to Lufthansa 10 qualification!!! in Overall, Boarding, Crew, Food , Entertainment, but 8 about Confort"
Negativ: "Just the air conditions was too cold I asked the attendant if can warm my place a little, but she told me the other passenger are warm, she doesn't take care about me, NOT COOL!!"

Positiv: "Flight was on time."
Negativ: "I was sitting at the tale end. Seat was extremely uncomfortable. I was trying to rest yet flight attendants and several passengers were talking loud. Crews kept forgetting passengers orders/requests. A lady sitting besides me pushed a call bottom 3 times to get noticed. Flight attendants were too busy chatting with passengers to help other passengers. I have never seen that type of services before."

Positiv: "Flugpersonal hat sich um mein Anliegen gekümmert, habe dadurch Anschluss nicht verpasst, Danke"

Positiv: "Very helpful and nice cabin crew, very tasty food! And comfortable sitting. Would recommend to a friend."
Negativ: "That damn crying kid behind me that kept kicking my chair and crying the whole 8 hours."

Negativ: "The security line at the Berlin airport was very long. It took almost 40 minutes and the airline was not providing information / assurances that the plane would wait."

Negativ: "Flug nach FRA war 25min verspätet, so dass wir 10Minuten vor Start am Anschlussgate nach LEJ waren. Umbuchend auf den nächsten Tag...."

Negativ: "Habe schon motiviertere Crews in der Business Class erlebt. Versorgung außerhalb der Essenszeiten nur auf Nachfrage."

Positiv: "Die Maschine kam leider etwas zu spät. Der Pilot hat aber 30 Minuten von 60 eingeholt. Das Boaring war leider etwas anstrengend. Die haben versucht die Schlange vorzusortieren. Aber das war ok, damit es schneller geht :) Personal, Service und Komfort waren FABELHAFT!"
Negativ: "Das Essen, der Service und die Frage nach keinen extrawünschen waren echt super! Es gibt nichts zu bemängeln!"

Positiv: "Alles war gut organisiert und hart reibungslos funktioniert."

Positiv: "Der Flug hatte leider etwas Verspätung, Die Informationen von Kajak über Verspätung etc. finde ich super! Das Bordpersonal war freundlich, die Getränke waren ok. Es gab kein Essen - aber es war ja auch ein kurzer Flug."

Positiv: "Normal Flight, short, was coming from Munchen"

Positiv: "Nicest crew ever"
Negativ: "Boarding ground crew was a bit arrogant"

Positiv: "Wegen eines Sturms am Vortag starteten wir mit 75 Minuten Verspätung und landeten erst nach 23 Uhr in Frankfurt. Trotz der späten Stunde war die Besatzung sehr freundlich und zuvorkommend."

Positiv: "The food, drink, and entertainment selection was great. There were tons of movies to watch and keep me entertained."
Negativ: "Once I got in I was given a middle seat, which I would not have chosen had I been able to check in prior for this flight. After this we were given great service until half way through the flight when I was becoming quite thirsty and kept trying to signal the flight attendant based on my help button, but no one came, so I had to stop a flight attendant that was passing so I could ask for some water to drink. Overall, the flight was OK, even though I felt a little crammed in my seat and the need to fish for a flight attendant just to get water was a hassle."

Positiv: "Solide Leistung: Pünktlich, ordentlicher Service, Essen in Ordnung..."
Negativ: "Economy ist nicht so bequem, vor allem auf Langstrecke will man dann doch gelegentlich aufstehen und sich die Beine vertreten"

Positiv: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Negativ: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."

Positiv: "The crew was very nice. The hot towelettes before eating was very nice."
Negativ: "Squished in the middle of a row. Unable to get up and get things out of my bag. Video screen not working. I had been looking forward to catching up on some movies ( rarely have time for to or movies usually) was disappointed to have no working screen on such a long flight. Did appreciate the effort to supply a gluten free meal, unfortunately someone added whole wheat crackers ( luckily still in wrapper ). The boarding area was mixed with people trying to get to New Jersey at the next gate making it very crowded and confusing, people found themselves in the wrong line."

Positiv: "sehr freundlich, aufmerksam und lustig"

Positiv: "Das Personal im Flug war freundlich und hatte gute Laune dies hat sich auf die Passagiere übertragen. Flug kam pünktlich an"

Positiv: "Flugzeug war pünktlich; Personal wie man es erwartet."

Positiv: "The food was good and seemed to be plenty for an airline. Most of the crew was really friendly. Just one seemed short and put out by requests. Lots of movie choices. Loved having a USB port available"
Negativ: "got the back row, so no reclining, yet the person in front of me reclined so felt crowded and kinda stuck"

Positiv: "Sehr freundliches Personal, gute Durchsagen. Gute Getränkeauswahl"
Negativ: "Bus-Gate in München nebst Freifahrt um den halben Flughafen."

Negativ: "Lange Wartezeiten beim Gepäck Drop Off Lange Warteschlangen, Gedränge, Enge beim Boarding Lange Wartezeit im Bus bevor man das Flugzeug besteigen durfte VERSPÄTUNG"

Positiv: "Sehr nettes Personal."
Negativ: "Unterhaltungsprogramm bei einem 11h Flug sollte doch schon abwechslungsreicher gestaltet sein."

Positiv: "I have a servere hearing problem and was concerned (since we were late leaving Zurich for my changeover in Frankfurt), that I would be late because I can't hear any loudspeaker systems (either on planes or in airports). I felt that I could get easily lost between flights and not have time to get to the Frankfurt/Denver flight. I told this to the person at the gate in Zurich, and he immediately arranged for someone to meet me in Frankfurt and take me there. I was met by Maika in Frankfurt and she was just excellent--personable and efficient and really helpful. I'm sorry I couldn't remember the name of the person at the gate in Zurich. He was also great. I wouldn't have done this if I had had more time, but this really made my day (and my flight!) ! Thank you!"
Negativ: "Boarding in Zurich is tough for infrequent travelers because all the desks say SWISS. And it took me a long time to realize that SWISS handled many airlines. Perhaps the signs could be bigger."

Positiv: "The energetic crew who served with a smile"
Negativ: "The tea was not strong and was served lukewarm and movies not up to standard.how about new blankets...and food only a choice between 2...chicken or pasta..why not beef or mutton?"

Positiv: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Negativ: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"

Positiv: "Guter Komfort in der Premium Economy, sehr freundliches Personal, moderne Maschine."
Negativ: "Die Entertainmentauswahl der Lufthansa ist im Vergleich zu anderen großen Airlines ein Witz. Kaum neue Filme, viel zu viele unbekannte skandinavische und asiatische Filme, von denen man vorher nicht wissen kann, ob sie gut oder schlecht sind. Im Flugzeug kommen Hollywood Blockbuster einfach besser als Kulturprogramm."

Positiv: "Angenehmerer Flug als mit Eurowings oder Air Berlin. Die Bretzelchen sind eine Zumutung, aber Schön, dass man ein zweites Getränk und auch Wein bekommt."
Negativ: "Die halbe Stunde Verspätung, dafür komnnte LH nichts, aber die Ansage nach 5 min "die Vorbereitungen sind noch nicht abgeschlossen, wir werden gleich mit dem Boarding beginnen" war schlechter als gar nichts zu sagen!"

Positiv: "Die Crew war hervorragend-freundlich, hilfsbereit, aufmerksam, witzig! Ein Vergnügen!!"

Negativ: "They scheduled our connection flight from Munich to Dulles Wash DC to close to our arrival. For example, the flight from Athens landed just four minutes before boarding started for our connection and we had to go through German customs. Luckily for us there were many passengers on the Athens flight that were also going on Dulles flight the airline waited for the passengers. This scheduling issue caused unnecessary stress that could have been avoided."

Negativ: "Dutch sub titels would be nice."

Negativ: "I don’t like the limited choice of drinks on these short KLM flights."

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Service provided by the staff"
Negativ: "The navigation of the entertainment system is not very friendly"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "quick and relaxed"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Positiv: "Loved the service...everything was excellent"
Negativ: "The bus class seat was a bit narrow at the feet"

Positiv: "Freundliches Personal!"

Positiv: "Wider seat than most business class"
Negativ: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "Nothing"
Negativ: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Positiv: "Free wee cake."
Negativ: "Nothing in particular."

Positiv: "Speed, crew, and reliability."
Negativ: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Nettes Personal!"

Positiv: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Negativ: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Negativ: "Quite bummed that the flight didn't have wifi / USB):"

Positiv: "Staff, service"
Negativ: "Nothing"

Positiv: "Overall very nice flight, even comes with free drink and snack"

Negativ: "I slept didn't have snack offered and no entertainment"

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Negativ: "The stinky guy behind me, but that's not the airline's fault."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Negativ: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Positiv: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Negativ: "Would be nice if there was wifi on board"

Positiv: "Services were appropriate for the time of departure and length of the flight."
Negativ: "Nothing really"

Positiv: "Staff very nice, plane clean and nice food"

Negativ: "As a Delta Elite member I was not impressed that the First Class section had only 1 person in it. Should have been some people upgraded."

Positiv: "Delft-themed safety briefing was lovely. Excellent flight."

Positiv: "Most of the flight was good, as I've come to expect from KLM/AF/DL. Entertainment choices were great and most of the staff was very friendly. Fresh brewed coffee in the beverage service was a huge plus!"
Negativ: "I usually fly Air France CDG-BOS and love it. My flight AMS-BOS with KLM/Delta was a disappointment from those experiences. The food was not very good and I'm not a huge fan of planes so old that my seat is a flotation device rather than having a real life jacket. Also part of my checked bag was broken off during transport."

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Positiv: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Negativ: "no complaints"

Negativ: "I was asked to change my seat repeatedly"

Positiv: "Der Flug ist wegen Schlechtwetter abgesagt worden. Dagegen kann man nichts sagen. Aber...."
Negativ: "Das wir zum umbuchen über zwei Stunden in einer Schlange stehen müssten war eine Zumutung."

Positiv: "Pünktlich, sehr unkompliziertes Boarding, nettes Personal. Ich bin mehr als bespannte am Zielort angekommen. Gerne wieder."
Negativ: "Das Essen war eher mäßig, aber dass es überhaupt etwas zu essen gab auf einem Flug von unter einer Stunde fand ich sehr positiv, wenn auch nicht unbedingt nötig."

Positiv: "Charmingly nice crew and involving captain"
Negativ: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"

Positiv: "dsd personal war aufmerksam. eine flugbegleiterin wat sehr genervt."
Negativ: "das essen war .... Der Hunger hats reingetrieben."

Positiv: "Wenn man spät am Abend von einem Langstreckenflug nach Hause fliegt, erwartet man kein Showprogramm. Die Leistung der Crew war angemessen und professionell. Der Flug war deutlich früher in DUS, die Gepäckausgabe sehr schnell!"

Positiv: "Das Flugpersonal war durchaus freundlich, aber irgendwie nicht besonders engagiert. Es wurde ein Minimumprogramm abgespult. Was soll ich mit dem Brot, wenn das essen vorbei ist. Warum fragt man mich nach der Auswahl, wenn es nur 1 Option gibt (Lunch). Gerade von einer asiatischen Airline erwarte ich hier mehr, auch in 'Economy'. Die Sitze waren sehr eng."

Positiv: "Auf dem Langstreckenflug war das Personal sehr freundlich, machte aber einen wenig erfahrenen Eindruck. Die Sitze im Flugzeug waren sehr eng! Die Verpflegung muss man als mäßig bezeichnen, da bieten andere Gesellschaften mehr."

Positiv: "Von einem Zubringerflug erwartet man keine Besonderheiten, die gab es auch nicht. Nichts desto trotz war das Flugpersonal freundlich und hilfsbereit. Es gab eine Verspätung, die aber nicht weiter ins Gewicht fiel"

Positiv: "The crew, the service, the food and beverages"
Negativ: "The 3 hours delay"

Positiv: "None"
Negativ: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Negativ: "das Essen war gut"

Positiv: "Der Flug hatte Verspätung, so dass es nur mit viel Gerenne möglich war, in Paris den Anschluss-Flug zu bekommen. Passiert bei Air France leider oft. Einige Male war der Anschluss auch schon weg, was zu langen Wartezeiten und zu unerwünschten Übernachtungen in Paris sorgte."
Negativ: "Der Flug hatte Verspätung, so dass es nur mit viel Gerenne möglich war, in Paris den Anschluss-Flug zu bekommen. Passiert bei Air France leider oft. Einige Male war der Anschluss auch schon weg, was zu langen Wartezeiten und zu unerwünschten Übernachtungen in Paris sorgte."

Positiv: "Das Flugpersonal war sehr freundlich."
Negativ: "Nicht's"

Positiv: "Sehr freundliches Personal."
Negativ: "Die Sitze waren zu eng beieinander. Wenig Platz im schulterbereich."

Negativ: "My baggage was broken"

Positiv: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Negativ: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

Positiv: "Good on a short flight"
Negativ: "Paying for carry on due to weight limit. First time this ever happened!"

Positiv: "Great people"
Negativ: "It was an hour late"

Positiv: "It was a 30min flight not much to say The crew on the ground really took care of us"
Negativ: "Na"

Positiv: "Flugpersonal war sehr nett und hervorragend."
Negativ: "Flug hatte 1std Verspätung"

Positiv: "leg space in plane"

Negativ: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Negativ: "The crew was not very polite."

Positiv: "Für ein kurztripp nach Paris alles super"

Positiv: "the staff was very friendly and offered a large selection of drinks"
Negativ: "The flight was delayed nearly one hour"

Positiv: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Negativ: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."

Positiv: "It was as expected."
Negativ: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

Positiv: "Space"
Negativ: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."

Positiv: "Alles war in Ordnung"

Positiv: "Das Flugpersonal war nett, das Essen war gut"
Negativ: "der Flug war nicht pünktlich: leider 70 Minuten Verspätung"

Positiv: "Croissants instead of pretzels was a nice change of snack"
Negativ: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Positiv: "Der Flug war pünktlich. Alles was ok."

Positiv: "Alles soweit super gelaufen Check in, boarding, Abflug.... Verpflegung war richtig top Personal super gut gelaunt...."
Negativ: "Das Flugzeug war sowas von dermaßen kalt, das man auf jeden Fall, warme Sachen greifbar haben sollte, war aber auch der einzigste Minuspunkt"

Positiv: "Good entertainment"
Negativ: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"

Positiv: "The airplane was new, good food and service."

Negativ: "Getränkeservice mäßig"

Positiv: "Alles war im Ordnung,die Crew sehr nett und zuvorkommend..gute Filme an Bord und ausreichend Platz zum Schlafen.Das war wirklich Business Class.."
Negativ: "Leider 2 Stunden Verspätung wegen technischer Mängel am Flugzeug.. Hier auch wieder kleine Sauberkeitsmängel..zum Beispiel an der Leselampe..die Toilettenanzahl zu wenig und die zweite wurde auch noch von den Economy Fluggästen benutzt,man bekam auch nicht genügend Getränke(Wasser),zwischendurch wurde nichts weiter angeboten.."

Positiv: "Der Flug dauerte nicht lange,das Checkin klappte gut und die Crew war auch zuvorkommend und nett."
Negativ: "Wir waren über den älteren Zustand der Flugzeuge enttäuscht.Die gesamte Innenausstattung war sehr unmodern und alt,teilweise sogar abgenutzt und schmutzig..für eine staatliche Gesellschaft hätten wir eher Lufthansa Standard erwartet..ausserdem war dieser Flug kein Business sondern Economy mit einem frei gelassenem Sitzplatz.."

Positiv: "Paid to upgrade to larger seat. Food mediocre at best."

Positiv: "The flight attendants were so funny, uplifting, friendly, and willing to help that it turned the flight into an alternative experience."
Negativ: "The seat, food, and movie selection don't apply to what a premium flight promesses. 370 eiro upgrade is way too expensive for only a little difference. I took premium two years ago and there was a real difference, but now they cut food and movie experience to half it was."

Positiv: "Entertainment options were great. In seat USB charging a plus. Food was good enough and plenty of it at the right temperature."
Negativ: "Boarding process in Paris was very cumbersome... no row-range-wise boarding... you need to just stand in line. Additional hand baggage check at gate for the really unlucky ones. Economy Seats could use another layer of cushioning - very uncomfortable for long flights. Flight attendant was a bit mouthy... when asked for extra cream for the coffee - he said he "might as well get the cow for me"! 3 creamer packets may sound like a lot - but I couldn't help it as the creamer (2% milk??) was very diluted. Laughed it off at that point."

Positiv: "Foreign films, current films, great for a movie buff."
Negativ: "Cramped seating, but that's par for the airlines these days."

Positiv: "The personnel is good and attentive."
Negativ: "The seat was caving in and sliding forward as a result I couldn't sleep all through the night and had a bad back ache !!!"

Positiv: "The airline crew very kind and polite. The airplane was clean and comfortable on the trip back"
Negativ: "The ground staff were extremely rude so much that we knew our there was going to be an issue with our luggage. Our assumptions were right and the luggage was lost for almost 3 days."

Negativ: "The food was not good"