Finde günstige Flüge nach Chile

Positiv: "Very nice airplane and pleasant crew"

Positiv: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Negativ: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Negativ: "Klm is the best, even on a 40min they served small breakfast."

Positiv: "The crew was professional & friendly"
Negativ: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Negativ: "When its rain we shouldn’t walk to the air plain"

Positiv: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Positiv: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Negativ: "Crew members in Amsterdam were very rude and disrespectful"

Positiv: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Positiv: "The crew and the timing were ok"
Negativ: "The seats were uncomfortable"

Positiv: "The crew was great. The soecial meal request was hadled well despite oversight."
Negativ: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Crew helpful. Food good."
Negativ: "Better range of movies please"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Negativ: "Staff rude and short"

Positiv: "Nice staff and no delay"
Negativ: "Instead of crisps maybe a bit of cheese or crackers"

Positiv: "The friendliness of the crew"

Positiv: "Friendly crew"
Negativ: "KLM lost one piece of my luggage"

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Positiv: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Negativ: "Everything was very good."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Crew was very engaging and service was good."
Negativ: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Good for both."
Negativ: "Bigger seats."

Positiv: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Negativ: "Pay attention to passengers."

Negativ: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Being fed was amazing and watching free TV was great!"
Negativ: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Negativ: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Positiv: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Negativ: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Positiv: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Positiv: "Great service"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Good selection of movies."
Negativ: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Positiv: "Comfortable and well laid out seat area"
Negativ: "Food was a little substandard for business class"

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Positiv: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Negativ: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Negativ: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Positiv: "BordUnterhaltung,Personal"
Negativ: "BoarDing waren nicht wirklich gut"

Positiv: "Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable."
Negativ: "Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available."

Positiv: "Es gab sogar einen Film auf deutsch"

Positiv: "plane"
Negativ: "baggage delivery"

Positiv: "Good movie selections, nice crew"
Negativ: "They need to be able to let customers know meal ingredients during pre-orders to assist with food allergy. I have a tomato allergy, so giving me an option of "Vegan" or "veggie" with no other detail is unhelpful."

Positiv: "Confort"
Negativ: "Meal for kids first"

Positiv: "Flug wurde in eine bessere Route getauscht"

Positiv: "Boarding geordnet und schnell. Service nett."
Negativ: "Komfort eingeschränkt. Kein Entertainment. Verpflegung war Wasser."

Positiv: "Boarding organisiert. Besatzung hilfsbereit."
Negativ: "Klimaanlage zu weit runtergekühlt"

Positiv: "Wie immer nett. Board-Service gut."
Negativ: "Keine Auflademöglichkeit auf der Langstrecke halte ich für problematisch. Ob das bei einer 767 nicht (mehr) geht?"

Positiv: "Good service"

Positiv: "Cabin crew were excellent Business class seating quite roomy"
Negativ: "Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose."

Positiv: "Everything"
Negativ: "Everything"

Positiv: "The comfort of the new Sears at economy-a class"

Positiv: "Das Flugpersonal war sehr freundlich und hilfsbereit. Der Flug sehr angenehm und bequem. Es gab genug Beinfreiheit beim Sitzen."

Positiv: "Auch für jemanden der 2 Meter misst sehr komfortables Sitzen. 1 getränk und 1 Croissant waren inbegriffen - geschmacklich gut. Personal war nett und hilfsbereit."

Positiv: "Da das Flugzeug aus Santiago de Chile kommt, handelt es sich um eine Langstreckenmaschine, in der die Beinfreiheit auch in der Economy-Class sehr komfortabel ist (ich konnte problemlos meine Beine überkreuzen). Das persönliche Entertainmentsystem bietet eine große Auswahl an Filmen, TV-Serien und Spielen und der Touchscreen reagiert sehr schnell und flüssig. Es gibt USB- und normale Steckdosen an jedem Platz. Zu Essen gab es ein belegtes kaltes Sandwich, einen Schokoriegel sowie heiße und kalte Getränke, was dem Angebot bei anderen Airlines auf dieser Strecke entspricht und aufgrund der Flugzeit zwischen Mittag- und Abendessen auch ausreichend ist."
Negativ: "Der Check-In-Prozess in Madrid ist aus meiner Sicht idiotisch gestaltet: Zunächst muss man sich anstellen, um an Selbstbedienungskiosken die Aufkleber für das Gepäck auszudrucken und an den Koffern anzubringen, danach muss man zum bemannten Schalter gehen, um die Reisedokumente kontrollieren zu lassen und das Gepäck aufs Band zu stellen. Durch das eigenständige Ausdrucken der Etiketten spart man dem Check-In-Personal eine Arbeit von vielleicht 10 Sekunden pro Koffer – die Reisenden verlieren aber mindestens 15 Minuten beim Anstehen am Automaten, von denen es nämlich viel zu wenige gibt. Es ist mir völlig schleierhaft, warum LATAM auf diesem zweistufigen Prozess besteht, da man letztendlich ja doch zu einem Check-In-Agenten muss (und nicht, wie bei Lufthansa in Frankfurt, die gesamte Gepäckaufgabe automatisch läuft) und somit noch nicht einmal Arbeitskräfte eingespart werden – im Gegenteil stehen bei den Automaten zur Unterstützung sogar noch zwei zusätzliche Mitarbeiter. Es sollte also entweder auf das eigenständige Ausdrucken der Kofferetiketten verzichtet oder auf eine vollautomatische Gepäckaufgabe umgestellt werden, bei der man wirklich zu keinem Menschen mehr muss. Beim Boarding stellen sich die Passagiere nach Sitzreihe sortiert an, allerdings sind die Trennbänder zwischen den Gruppen viel zu kurz, sodass am Ende der Schlange alle Passagiere vermischt stehen. Stattdessen sollten die Fluggäste nach Sitzreihe zum Boarding aufgerufen werden, sodass auch wirklich nur diejenigen anstehen, die auch wirklich gleich an Bord gehen werden. Die Filme und TV-Serien an Bord sind, wenn überhaupt, nur auf Englisch und nicht auf Deutsch verfügbar. Untertitel gibt es in keiner Sprache."

Positiv: "Priority boarding."
Negativ: "No airline lounge."

Positiv: "New aircraft. Clean. On time departure = on time arrival."

Positiv: "Am Check-in-Schalter wurde mir mitgeteilt, dass das Gate 48 sei - Google gab mir bereits an, dass der Flug von Gate 43 aus starten sollte. Zur besagten Abflugzeit war an Gate 48 kein Flugzeug und keine Crew. Die Leute, die dort warteten habe ich informiert, dass das Boarding an Gate 43 stattfindet. Die Innenausstattung des Dreamliners ist zwar etwas älter aber in der Business-Klasse sehr großzügig. Die Entertainmentauswahl ist umfangreich. Wie es sich für eine südamerikanische Fluggesellschaft gehört, gab es eine große Auswahl an Latino-Rhythmen."
Negativ: "Beim Essen gab es leider keine Wahlmöglichkeit. Dafür waren die südamerikanischen Rotweine sehr lecker. Die Filmauswahl beinhaltet aktuelle Blockbuster. Sie stehen jedoch nur in den Sprachen Spanisch, Portugiesisch und Englisch zur Verfügung."

Positiv: "Comfortable flight, great flight attendants, quick boarding procedure"

Positiv: "Price"
Negativ: "They lost my bag, which I didn't get back until my return trip home. I planned a week long hiking expedition and LATAM lost my hiking pack. I had to then rent all my gear. I was very very disappointed in their ability to keep track of my checked bag. When I arrived at my destination they had no idea where my bag was. It took days for anyone to contact me about if my pack was found or not. I will be avoiding this airline from now on if possible."

Positiv: "Helpful, friendly service from LATAM employees. On-time flights."

Positiv: "Besatzung hat Extraschleife geflogen, um Torres del Paine bestmöglich sehen zu können"

Positiv: "Comfortable seats on plane, good food. Good selection of in flight movies and television shows."
Negativ: "The boarding process could have been a bit more organized, but it is a small airport and the general line moved quickly."

Positiv: "Friendly crew"
Negativ: "Nothing"

Positiv: "Staff was friendly"
Negativ: "Flight from Osorno to Valdivia was delayed, then flight from Valdivia to Santiago was delayed. But they told me I would be OK making my connecting flight in Mexico City (next flight was Santiago to Mexico City)... wrong! I wasn't even close to making my connection."

Positiv: "The plane was super clean comfortable and with good entertainment, food was good and the crew was great."
Negativ: "The flight was delayed because the plane wasn't there at time, those things happen and it's fine but they never told us what was happening. we had to wait in line for another hour, without any announcement."

Positiv: "Space between seats"

Positiv: "The crew was very attentive, and the meals where good."
Negativ: "The flight was delayed 1 hs. which happens, but still...not the best wat to start. The in flight entertainment was only available to those who had a smartphone, tablet or laptop (otherwise there was 1 screen overhead, every other 4/5 rows of seats, playing 1 movie) the problem was then, if I wanted to watch something I would have to drain my phone's battery, and there are no USB ports to recharge, so by the time we land I'd have no mean of communication, that didnt sit well with me."

Positiv: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
Negativ: "It was all very good on the flight TO Lima. No problems."

Positiv: "The ride was good, the view of the Andes was great"
Negativ: "To my knowledge, the passengers were not told that the plane would be delayed for another 2 hours because they had to get a new plane - 30 mins after the flight was supposed to board. It was ridiculous, then it took 15 mins for us to be able to get out the plane after we landed in Santiago. Overall, boarding was very disorganized and ruined my general schedule after arrival into the country."

Positiv: "Friendly people and good service."
Negativ: "The only bad part was it took nearly an hour to get our luggage. Other flights with LAN seemed more reasonable."

Positiv: "Everything was seamless. Glad they are not on strike like Sky!"
Negativ: "Everything was fine."

Negativ: "Leg room nonexistent."

Positiv: "New plane. good entertainment system"
Negativ: "Staff not responding to requests no water available in common areas food listed in the menu not available for all passengers."

Positiv: "Attention to passenger"
Negativ: "Boarding was crowded and slow"

Positiv: "Efficient with good snacks. USB charging plug was a plus."

Positiv: "One of the best flight I have ever experienced on LAN. Very friendly service from all of the crew members."

Positiv: "My baggage was delivered on time, really good enterteiment, coke in cans, internet on board."
Negativ: "The sits where old and grey, like dirty color. On the middle of the night, a guy smoked inside and the tabaco smell was really strong. He was admonish by the crew but nothing else, toilet was a little bit dirty."

Positiv: "Dreamliner is awesome"
Negativ: "I am very tall and luckily I got an emergency exit seat. If I had a regular middle aisle seat, I would have been miserable. Also what is with the thimbles of wine? Poor a real glass! The flight is 11 hours. Be more generous with the water. I go to the galley to get a glass. The crew pours me a small cup when I need about liter for 11 hour flight. When I ask for a second glass of water the flight attendants look at me like they want to call the sky marshals. Here is an idea: leave bottles of water and cups out and let people self serve."

Positiv: "crew and cleanliness"
Negativ: "tight uncomfortable seats, LAN entertainment app didn't work"

Positiv: "Everything worked!"
Negativ: "The 13 hour flight back nothing worked so I played solitaire for about 10 of that. No inflight entertainment."

Negativ: "We were over an hour late taking off from Punta Arenas, with no explanation, and then had to debark at Santiago into buses to be driven to the terminal, taking even more time. The luggage did not come off the plane in a very timely fashion, but the WORST part was trying to make a now rather tight connection to Miami. Totally unhelpful, uncaring staff with little English in the terminal. I had everything I needed for a boarding pass: flight number, flight time, even a gate number, but they effectively wasted all the time I had to make the next flight, with little explanation as to why. How inefficient and wasteful to then have to put me in a hotel, with meals and transfers, and to rebook me for another flight!"

Positiv: "Always a pleasure to travel to someplace for the first time. LAN provided access to the VIP lounge which made the experience at the Lima airport very nice. Aside from that the experience was efficient and as expected."

Negativ: "There was a LAN strike at airport. No manager from LAN, nor airport came forth for over 2 hours to talk w/ passengers. 8 a.m. flight left at 2 p.m. No apologies given."

Negativ: "24 hour delay, second flight returning delayed AGAIN, lost all my luggage and was never returned."

Positiv: "The stewardesses were WONDERFUL...so helpful and concerned."
Negativ: "Flight delayed 7 hours departing JFK"

Positiv: "On time, easy process, made announcements in English , good entertainment"
Negativ: "Seats are very close together, minimal leg room, not great snacks"

Positiv: "The LAN airline staff is the friendliest staff. They were all smiles and went out of their way to make me feel comfortable. Compared to an American Airlines flight I took on the way back, which was not pleasant at all. The staff really made the flight."

Positiv: "La ponctualité."
Negativ: "Variété des boissons proposées."

Negativ: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Positiv: "Punctual"
Negativ: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Negativ: "Delay in take off 45 min!!!!"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Positiv: "Cops is always a good reason to flight"
Negativ: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Positiv: "rien"
Negativ: "tout est à revoir !"

Positiv: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "More space in business class (777-300) than many other airlines."
Negativ: "Entertainment very limited. No adjustable air vents in this aircraft"

Positiv: "Polite and friendly service"
Negativ: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Positiv: "The crew was terrific."

Positiv: "NA"
Negativ: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "Had decent room space seats comfortable"
Negativ: "My luggage could have arrived for a start"

Negativ: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Positiv: "Food and drinks very good"
Negativ: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Negativ: "See above. Overall, very nice experience."

Negativ: "boarding wasn't good."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Positiv: "srfghj"
Negativ: "fghjkl"

Positiv: "Fantastic Crew!"
Negativ: "Seats are comfortable but tight."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Negativ: "wine selection divider between seats"

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "Crew members"
Negativ: "Up to 1 hour late and they leaved my baggage in Paris"

Negativ: "Verspätung"

Negativ: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Positiv: "Quick and efficient not lying more to say or critique."
Negativ: "Coffee and a bread roll as a snack??"

Positiv: "Food was good, crew was very professional and courteous. Flight was smooth."
Negativ: "Coach was cramped and the video system didn’t work very well"

Positiv: "Liked the transfer"

Positiv: "Nothing"
Negativ: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Negativ: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "The crew worked hard, but the food was below the French standards."
Negativ: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "It was on time"
Negativ: "Hard seats Boarding was 35 min delayed"

Negativ: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Positiv: "Everything was fine"

Negativ: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Positiv: "Plane was comfortable and new."
Negativ: "Nothing really."

Positiv: "Faster"
Negativ: "Waited a while before take off."

Positiv: "The plane arrived in New York smoothly"
Negativ: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Positiv: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "El avión estaba súper limpio y en excelentes condiciones"

Positiv: "Very nice crew"
Negativ: "Limited alcohol"

Positiv: "The food is terrible no choices you can tell nothing is fresh they did not even have enough white wine"

Positiv: "Crew amazing, airport security staff and procedures are preposterous, food crapy, layover way too long"

Positiv: "Crew members gave out extra snacks toward the end of the flight."

Positiv: "Crew ok"

Positiv: "On board crew are nice, counter personal at JFK is horrible"
Negativ: "JFK counter lady extremely rude and tried to charge extfor every gram of luggage, finally I checked my carry on and still wanted to charge for my backpack but the supervisor said that was ok with weight. Absolutely awful experience at AeroMexico counter. Food is bad. Seats are a TORTURE"

Positiv: "The new plane. The food."
Negativ: "No entertrainment system the whole trip. The flight was delayed over an hour due to overbooked flight."

Positiv: "Everything was ok except the audio"
Negativ: "I could not use my earphones because the entry was blocked. You should get it fixed. Seat 23D"

Positiv: "NICHT"
Negativ: "Ich habe eine minute zu spaet gekommen und die Flug war schon zu. Keine flexibilitat fuer ein Frequent Travel, den remote bus hat gerade den Passagieren nach Flug. Keine angebot zu mir bringen mit andere bus oder fahrzeug."

Positiv: "All my connections were on time, and my luggage came so fast! No problems whatsoever."
Negativ: "The food is not great."

Positiv: "Arriving at my destination without any problems"
Negativ: "Boarding at Lima wasn’t well organized. Delayed arrival at Mexico City due to bad managing. Food wasn’t good, except the desert. Wifi in the plane wasn’t working, neither charging ports. Baggage checked not to my final destination, so had go with all my luggage through customs again."

Positiv: "Overall, my flights with Aeromexico were smooth and comfortable. I especially appreciated the airport staff allowing me to load a zone ahead of my assigned zone so that I could easily get my viola in an overhead compartment on the plane. Lots of points earned there, thank you!"

Positiv: "Being served a delicious glass of orange juice during taxi to takeoff."
Negativ: "Entertainment center was broken on my friends and my seats and Classe Premier was full so we couldn’t move. Sandwich was “bacon” but there was almost nothing in between white bread."

Negativ: "Next time I will like window seat please"

Positiv: "Alles in allem ein sehr angenehmer Flug in einem modernen Flugzeug mit einer großen Auswahl an Bordunterhaltung. Pünktlich und freundlich. Auch alkoholische Getränke inkludiert (was in Amerika schon lange nicht mehr Standard ist)."
Negativ: "Das Essen war nur mäßig."

Positiv: "Todo muy bien"
Negativ: "Nada"

Positiv: "It was on time"

Negativ: "Dinner was terrible"

Negativ: "The food wasn’t that great in quality. But that’s something I’m fine with as long as plane ticket prices are low!"

Positiv: "my bag came back to me without many of my belongings. thanks for hiring such standup folks, aeromexico."

Negativ: "Old aircraft, uncomfortable seats and not entertainment system"

Negativ: "When i got to the airport they said i had the wrong passport so I couldn't go and i can't get a refund!!!!!!!!!! I didn't know that my card passport wasnt allowed I wouldn't have booked the trip. I'm very very upset. I took my vacation from work and didn't go on my vacation."

Positiv: "First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight."
Negativ: "The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound."

Positiv: "Coming back was okay, fly attendants were nice everything was good. thank you."
Negativ: "Going to Mexico, I ask for a glass of water and the fly attendant ignored me and she did not come back. I know she heard me, she gave a drink to the other passenger"

Positiv: "Lots of newer movies to watch."
Negativ: "Gross food, ended up in the safety exit seat so couldn’t have anything with me.. not even my pillow and the seats can’t recline. Most uncomfortable flight ever ..."

Positiv: "Everything. The plane 787! Cuauhtémoc beautiful plane inside and out. Great service. Impeccable landing as usual with Aeromexico pilots! Thank you."

Positiv: "Good timing."
Negativ: "Overweight passangers could not lower their arm rests and spilled into other passangers seats. No personal entertainment."

Negativ: "My window seat didnt have a window and was actually broken so I could’t put it back and relax ..."

Negativ: "There was a 5 hour delay which caused me to miss my connection. After standing in line for 3 hours, They did not get me the same day flight and put me on a Latam air flight and asked me to take the bus to terminal 1. When I spoke to the person on Latam air they said they don’t have a ticket for me and sent me back to terminal 2 via a bus where Aeromexico desks were. I stood in another line for 3 hours! Then they told me there is no flight and they will put me on the next day flight. However they did not provide any help or accommodation for the night I had to stay in Mexico which felt very very unsafe to me."

Positiv: "Easy, inexpensive flight from Chicago to Mexico City."

Negativ: "Only non-vegetarian sandwich"

Positiv: "The crew on this flight was amazing."
Negativ: "The seats, my Gawd...felt like I was sitting on marbles. And this priority board issue. Why say you have priority boarding and be the third zone???"

Positiv: "The best seats I have ever had in coach. I am 6’3” and had plenty of legroom. Wonderful seating!"
Negativ: "Main meal very bad, tasteless pasta with a dry bun, no butter, no salt and pepper and pudding for a side. Pudding? Really? Probably the worst airline meal I’ve ever had."

Positiv: "Having a full row to myself"
Negativ: "No entertainment system. Not even a port to charge out personal devices so we can entertain ourselves."

Positiv: "That we arrived"
Negativ: "Even though they give you "linear measurements" when you check in they attempt to shove your carry-on in this "one size" box - and heaven forbid it not enter completely... there goes $50 bucks since you've already checked in your 1st bag @$25"

Positiv: "Excellent flight. Flight attendants were friendly and helpful, For airplane food it was on point. Smooth flight and no delays. Clean plane."
Negativ: "There wasn't anything I didn't like about this flight."

Positiv: "Die Flugbegleiter waren aufmerksam und freundlich."
Negativ: "Leider war das Essen sehr schlecht, zudem waren die Fenster nicht steuerbar."

Positiv: "Das Personal war sehe aufmerksam und freundlich."
Negativ: "Das Hähnchen sah sehr eklig aus, die Pasta war fad."

Positiv: "Das Personal war nett und aufmerksam und hat immer geschaut, ob ich noch etwas möchte. Es gab Kekse als Snack."
Negativ: "Leider war das Frühstück nicht wirklich angemessen für die Business Class. Geschmacklich war es nichts. Es ist, wenn man den Platz verlassen will, sehr eng in der Business Class, der Sitz an sich ist gut."

Negativ: "Online check I was a waste of time- tried 10x and failed called the airline and "customer service' was clueless and contradicted herself. The flight itself was well into the 90 degree range. My family's shirts were soaked with sweat. Eggs were gross. And this was $500/tix for coach. I would rather fly Sprirt or a vlaue line than this."

Positiv: "same"
Negativ: "same"

Positiv: "They let me sleep and woke me up to give me a beer."
Negativ: "They asked me to not listen to music during the take-off. It bothered me, but i know they did it for safety reasons so its ok."

Negativ: "their seating chart and the entire seating experience sucks"

Negativ: "Big delay"

Positiv: "Good food and great service"
Negativ: "All good"

Negativ: "Seat Comfort and space."

Negativ: "They lost my luggage."

Negativ: "Almost lost the conection at MEX because I was waiting for my baggage, nobody said anything until 20 minutes the bags for the flight stop coming."

Positiv: "The flight attendants were very nice"
Negativ: "No clear instructions on where to go or gate information inside of the airport"

Negativ: "Customer Service is Dead with British Airways!!! I will make every effort not to fly with BA again"

Positiv: "pünktlich"
Negativ: "sehr teuer"

Positiv: "Eine brandneue Maschine, sehr komfortabele Sitze, guter Service in der C"

Positiv: "Delicious inflight meal and outstanding service!"
Negativ: "Please keep up the same standards"

Positiv: "Seat was very comfortable, plenty of leg room."
Negativ: "Food trays left for 45 mins. This was premium economy Check in took forever even though I checked in 3 hours before departure. Didn't seem to be any staff near self serve check in screens to advise passengers."

Positiv: "I got an aisle seat right near the bulkhead with so much leg room. There were so many free amenities. It was the biggest plane I'd ever seen - very well kept and clean. Crew was nice and quick with service."

Positiv: "Die Crew war nett."
Negativ: "Vielleicht etwas mehr Platz."

Positiv: "Boarding ging zügig"
Negativ: "Keine Getränke und Snacks, unfreundliche Crew, Passagiere werden wie Luft behandelt."

Positiv: "Schönes Flugzeug"
Negativ: "Einchecken sehr kompliziert"

Positiv: "Ja die Crew war nett. Sitze waren bequem, aber zu Eng."
Negativ: "Check-In in London war Unübersichtlich. Man muß Gepäck selbst einchecken. Dann muß man schauen wo ist der Zoll. Dies war in Düsseldorf viel besser."

Positiv: "Pilot was friendly and addressed the crew and passengers multiple times with updates."

Positiv: "N/A"
Negativ: "The flight was delayed too much for the connecting flight to Leeds. Detour to Vienna - Amsterdam - Leeds. I had to run to catch the Amsterdam flight - not easy for 72 yrs old with newish hip! Now 2hrs at Schippol and may get home by midnight."

Negativ: "Sandwiches alle ausverkauft, musste auf teures Tapas ausweichen. Anstelle eines Tomatensafts wurde ein teurerer Kaffee abgerechnet. Nach Reklamation würde es korrigiert."

Positiv: "The crew did their best to maintain morale."
Negativ: "Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience."

Positiv: "Crew war nett"
Negativ: "Das Boarding war absolut chaotisch. Niemand hat wirklich mitbekommen, wer wann einsteigen darf. Bitte mit optischen Hilfsmitteln arbeiten!!!"

Positiv: "Guter Service und kompetente Crew"
Negativ: "Probleme beim Boarding mit meinem Online Ticket. Die Dame am Schalter war sehr gestresst und hat mir daraufhin einfach einen anderen Sitz zugeteilt. Sehr verwirrend!"

Positiv: "Der Flug hatte keine Verspätung"
Negativ: "Die Handbagage (Rollkoffer) passte nicht in einem Fach in der Nähe des Sitzplatzes. Der Sitzplatz wurde im letzten Moment geändert."

Positiv: "Freundliches Personal"

Positiv: "Staff were good"
Negativ: "Seats and intertainment is bad"

Negativ: "Kafee war eine Brühe"

Positiv: "Crew were intuitive - how about a little drink / you look as though you’d like another cup of coffee / come and have some chocolate / without me having to ask ."
Negativ: "27D has got those awful metal boxes under the seat in front ."

Positiv: "Nothing."
Negativ: "Ordered special meal, did not get it so did not eat. Cabin crew unfriendly. Old aircraft so could not hear the announcements. Screen did not work. Bags took ages to come out despite being priority. BA has definitely gone downhill."

Positiv: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz Pünktlich."
Negativ: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz - noch nicht einmal ein Glas Wasser gibt es mehr umsonst!"

Positiv: "It left when I needed it to"
Negativ: "Price. Crazy business fare for a very tight uncomfortable coach seat. No entertainment. Food was pretty awful."

Positiv: "Alles in allem eine problemlose Reise."

Positiv: "Die neuen Kunstledersitze sind viel hygienischer als die ekelhaften altmodischen Textilsitze. Fand ich echt toll. Der Flug selbst war sehr angenehm und die Passagiere wurden auch gut informiert ueber alles."
Negativ: "Das Boarding und Disembarking hat schier ewig gedauert, weil der Flieger nur 1 Tuer hatte, die Gaenge viel zu schmal und die Gepaeckfaecher viel zu klein sind. Kann ja verstehen, warum das so sein muss. Vielleicht sollte man beim Boarding einfach regeln, dass die Leute in den hinteren Reihen zuerst einsteigen und zuletzt aussteigen, damit es nicht so ein fuerchterliches Gewuehle gibt. Und es sollte moeglich sein, Gepaeck kostenfrei einzuchecken."

Positiv: "The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight."

Negativ: "The other passengers"

Positiv: "Staff/crew were fantastic, extremely friendly, very down to earth, like family"
Negativ: "I thought the food was very ordinary. Selection and type of food could have been more interesting. Bread stuffs did not seem fresh, but thawed from frozen items"

Negativ: "Delays at gate while on plane(2hrs), entertainment system non-functional, AC non functional, seat selection lost."

Positiv: "Das Bording war ruhig und freundlich.Plätze wurden korrekt zugewiesen. Besatzung war freundlich und hilfsbereit."
Negativ: "Die Sitze im Flugzeug waren sehr eng.Wenn der Vordermann seine Lehne voll nach hinten kippte,konnte ich nicht raus aufs WC gehen.Musste den jedesmal wecken."

Positiv: "Der Flug ist pünktlich gestartet was ein Wunder ist bei der Menge an starts auf Heathrow. der Abstand der Sitze war okay. Die erlaubte Handgepäckmitnahme war ausreichend"
Negativ: "Service gibt`s zu diesem Preis wohl nicht mehr. Danke RyanAir"

Positiv: "Vom Rollfeld mit dem Bus zum Terminal finde ich immer nervig. Ansonsten alles glatt gelaufen."

Positiv: "Das Flugzeug hatte in Hamburg 2Stunden Verspätung. Wetter: London ruhig Gutscheine: Ja Durchsagen: nicht oder sehr schlecht zu verstehen. Ausstieg aus der Maschine: 30 Min. warten !"
Negativ: "Getränke an Bord: kostenpflichtig zu Flughafen Preisen Warum eine Business Class für 99€ Aufpreis angeboten wird obwol es lächerlich ist, ist nicht nachzuvollziehen. Insgesamt eine miserable Leistung."

Positiv: "Das Kabinenpersonal war sehr zuvorkommend und das Bordessen war gut. Das Entertainment System war sehr umfangreich und man konnte selbst Live Sport sehen."
Negativ: "Der Sitzabstand in der Economy Klasse ist für Leute über 180cm grenzwertig, ab 190cm wird es unangenehm über lange Strecken"

Positiv: "Entspannte Sicherheitskräfte beim Security Check, pünktliches Boarding, ruhiger Flug, sympathische Flugbegleiter und pünktliche Ankunft-alles Top!"
Negativ: "Nichts"

Positiv: "On time"

Positiv: "Das Flugpersonal war ok und der Flug war auch "Just in Time"."
Negativ: "Kein Snack oder Trinken ohne Bezahlung"

Positiv: "Sehr freundliches aufmerksames Personal... und pünktliches boarding."
Negativ: "Die Sitze waren ungemütlich und ich war in der Mitte auf einem 3er Platz umgeben von zwei fremden Männern die beide geschlafen haben und ich deswegen nicht auf die Toilette konnte. Alleinreisende in die Mitte zu setzen finde ich nicht gut."

Positiv: "Kaum Platz an den Beinen. 1h Verspätung"

Positiv: "Excellent service from all British Airways crew that we dealt with"
Negativ: "Lost luggage. One of our suitcases never arrived at JFK. A lot of food was served which was nice but quality of food was mediocre. Very high salt content. Not many options for diet restricted travelers."

Negativ: "Da die App von British Airways nicht funktionierte wurde kein Boarding Pass generiert. Das Personal am Check in Schalter verweigerte darauf hin die manuelle Ausstellung eines Boarding Pars obwohl das Flugzeug noch im regulären Boardingprozess befindlich war"

Positiv: "Ich wurde gebeten meinen vorschriftsmäßigen Minnikoffer, eigentlich Handgepäck, einzuchecken. Schlange am Schalter, weil ein Angestellter im Tempo eines Faultieres die Koffer entgegen nahm. Da denkt man.an einen best. Zeichentrickfilm.... Dann kein Gate bekannt. Verspätung. Ewig Schlange am Rollfeld in Heathrow. Endlich in München, warten auf den Minnikoffer.... keine Informationen..... von den Angestellten des Flughafens an den für Koffer zuständigen BA Schalter verwiesen. Dort sprach man angeblich kein deutsch, in München am Schalter. In englisch war man dann nicht zuständig, der Schalter über dem stand abhandene Koffer.... Als ich deutlich meinen Unmut geäußert habe, wurde ich beleidigt. Nach einer halben Stunde endlich, kamen alle Koffer des London /München Fluges an. Auch mein gezwungenermaßen eingechecktes Handgepäck. Ich fand es schon während des Fluges nicht zeitgemäß alle Ansagen ausschließlich auf englisch zu machen. Es war ja ein innereuropäischer Flug, da möchte man meinen, die Sprache des Zielortes wird miteinbezogen."
Negativ: "Es gab kein Essen. Die Sitze waren durchgesessen, aber nicht ganz so schmal. Das Flugpersonal glaube ich freundlich. Ich hatte keinen Kontakt."

Positiv: "Nothing, airlines are garbage and getting worse"
Negativ: "Ever increasing amount of seats in planes (but planes aren't by getting bigger), less legs space.. and prices going up year over year."

Positiv: "This was such a pleasant experience at a time when “pleasant” is not the common adjective. The plane was clean and comfortable. There were lots of excellent movies. The vegetarian meal was actually lovely. I know; who ever says that?"
Negativ: "The snack was an odd assortment of mushy vegetables in an approximation of a Greek salad. Not good."

Positiv: "Perfekter Service, super Landung"
Negativ: "Nichts auszusetzen"

Positiv: "Das Board Personal hat nicht viel mit mir gesprochen. Allerdings war der pilot gut Start und landung hab ich fast nicht gemerkt und er hat den verspäteten Start gut gemacht und ist pünktlich angekommen."
Negativ: "Essen? Hätte man zahlen müssen. Früher hätte man zumindest ein Wasser und a Mini pack Nüsse bekommen"

Positiv: "Pünktliche Landung, 23kg Grenze bei Handgepäck"
Negativ: "Handgepäck musste aufgegeben werden, Wenig Fußfreiraum"

Positiv: "Personal typisch englisch höflich und zuvorkommend"
Negativ: "Im Gegensatz zu anderen hochpreisigeren Fluglinien müssen Essen und Getränke an Board zusätzlich gekauft werden"

Positiv: "Nothing."
Negativ: "Cramped, uncomfortable seats. Minimal legroom. Food and beverage for purchase. Luggage charged for. Group boarding. All on a so called premium airline, for a premium price. If I want Ryanair, I’ll fly Ryanair."