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Positiv: "They crew were very pleasant and polite. It was one of best flights I have had."
Negativ: "They're wasn't anything I didn't like."

Positiv: "freundliche Crew guter Service schmackhaftes Essen"

Positiv: "freundliche Crew guter Service schmackhaftes Essen"

Positiv: "Food & Wine"
Negativ: "10hrs of screaming kids in row 12! Ta RDG"

Positiv: "Alle wünsche erfüllt. Sehr angenehm und freundlich. Gutes Essen und kein Plastik Besteck"

Positiv: "Meal service on a short flight"
Negativ: "This was a connection flight to telaviv, but I still had to go through security again. On top of that, once through security there was no food or drinks available while waiting to board."

Positiv: "Sehr pünktlich weiter zu empfehlen nur top top"
Negativ: "Schlechte Landung zu schnell Steigflug gehabt"

Positiv: "Everything- well done"

Positiv: "Alles war top. Gutes Essen, Movies und stets super Personal"

Positiv: "The seats were comfortable and the staff at the gate were nice."
Negativ: "The crew for the first 9 hour flight was horrendous. They were quite unfriendly. I was in the dead middle of the plane, row 40, but we got our did last and there was no choice left. It was more like the crew forcing the food on us. The crew also was extremely bad about picking up after the meal. There were people walking around to throw away their food."

Positiv: "I liked personal, food and comfortable"

Positiv: "Personal war wie immer sehr freundlich."
Negativ: "Essen war schon mal besser"

Positiv: "The crew was excellent, the food good."
Negativ: "The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this."

Positiv: "Das Essen ist bei Türkisch Airlines ein Hauptgrund weswegen ich mit dieser Airline fliege!"

Positiv: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."

Positiv: "Ein Wort Turkish-Airlines ok 2 Wörter !!!! Nur noch mit denen"
Negativ: "Alles super nicht umsonst die beste Airlines Europas seit 2012 !!!"

Positiv: "Gutes Bordpersonal aber leider hört es da schon auf"
Negativ: "Typisches Flugzeug essen, geschmacklich mehr Chemie als alles andere, Entertainment Bildschirm aus dem 18. Jahrhundert der kaum funktioniert noch reagiert ohne Ton und vom Komfort so schlecht, dass man froh sein kann wenn man danach nicht im Rollstuhl sitzt"

Negativ: "The inaccurate time of flights and their late. The type of food is terrible."

Positiv: "Flug hatte eine Stunde verspatung. War nicht okey. Ich wurde am Flughafen erwartet und sie mussten uber eine Stunde warten. Ich mochte ein Teil meines Flugtickets zuruck erstattet haben"

Positiv: "Nettes Personal und Top Essen"
Negativ: "Unterhaltung, Naja"

Positiv: "Alles war perfekt..."

Positiv: "Alles war perfect vom einstieg bis und mit der gepäck aufnahme ."

Positiv: "Mann bekommt ein Nessesair sogar in der Holzklasse. Der service ist herrvorragend und der flug sehr schnell . Würde ihn weiter empfehlen ."
Negativ: "Das einzige ist vielecht den platz . Ich habe lange Beine und in der Eco ist es halt ein bisschen eng aber das ist so bei jeder Airline"

Positiv: "The seats were okay and entertainment was okay. But other than that -"
Negativ: "Don't sit in row 27. You will be the last people on the plane served...unfortunately that means that the row behind gets food about 45 min before you do. And overall - it took about 4 hours to get our first meal."

Positiv: "I was pleasantly surprised by quality of what i would call "domestic" flight..."
Negativ: "I think Turkish airline need to bring a bit more organization in boarding (it felt like original Southwest boarding process -- first come/first served or get in queue and hurry up wait (depending on one's point of view)..."

Positiv: "The care taken to wrap the electronic equipment you were mandated to confiscate. That part was handled well"
Negativ: "Retrieving the electronic equipment was a chaotic nightmare. There was no order. There were two lines where passenger did line up in than others cut the line claiming they had connecting flights. Those in charge never verified whether they were connecting to another flight. Never asked for their boarding pass. I heard some laughing saying they did no have connecting flights. I better job and method of handling this situation is needed as long as the ban is in effect. Otherwise, Turkish airlines is fine. My wife and I have traveled most airlines and travel extensively. So, we are aware of good service and bad. Your service minus the electronic equipment is good."

Positiv: "Pleasant staff and good food and great movie selection"
Negativ: "A330 is a flying sardine can."

Negativ: "Food"

Positiv: "Good entertainment, adequate comfort"
Negativ: "Repetitive, intrusive, unsmiling screenings at Istanbul airport"

Positiv: "Crew service, food and entertainment. Will fly again with this airline and recommend it to others."
Negativ: "The lack of space, how small the seat is. On very long flights gets very uncomfortable."

Positiv: "I liked the movie options and the fact that we were given blankets and pillows."
Negativ: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."

Positiv: "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."

Positiv: "This had to have been the best flight I ever had the attendents cater to you every need"

Positiv: "Comfortable plane Good food Excellent entertainment options Friendly service"
Negativ: "Turkish flights always seem to be late in boarding"

Positiv: "The flight attendants are very kind unlike the one with United airlines."

Positiv: "Great seat (3A), great service and food. Very friendly crew. Entertainment is great with plenty of movies."
Negativ: "Check in in Istanbul was long and confusing due to new safety measures. I had 4 different passport checks with one pat down search and carry on search. Not enough time to even enjoy the Turkish air lounge. However I do. appreciate the safety measures and the effort that come with it. I rather be safe than sorry. The security personnel was very friendly."

Positiv: "The security check before boarding pass was good But still not as great"
Negativ: "Not clean passengers at all"

Negativ: "Staff is mean, impolite, and inefficient."

Positiv: "Personal äußerst zuvorkommend"
Negativ: "Essenwahl nicht vorhanden"

Positiv: "This is a government run airline with very poor customer service. I flew 6 flights in December, 2016 in business class - out of which 5 flights were late. There was no help at the transfer desk in Istanbul to get onto another flight as my connecting flight was missed because the original outbound flight was late. The customer service staff both at the lounge and the transfer desk were inept and rude and did not want to help. I shudder to think how economy passengers are treated."
Negativ: "1) No organized boarding process - there is a general melee at the boarding gate with a lot of shoving and pushing. 2) Customer service staff are rude, incompetent and unhelpful 3) No recognition that customers are to be served 4) Food selection in business class was mediocre and poor 5) Old aircraft - on flight from Istanbul to London, business class was 3 abreast with the middle seat being used as a tray table. 6) Sleeper class is mediocre - seat width is poor and one cannot even turn on the side"

Negativ: "Boarding in Istanbul kein priority"

Positiv: "Entertainment options were excellent for adults and ado. The crew were very accommodating"
Negativ: "Screaming children and passengers that don't follow simple instructions or cue with respect"

Positiv: "The space between the seats in Business Class is phenomenal - most space i can recall in Business Class. The lay flat feature of the seat is also great."
Negativ: "They put some spice, don't know which one, in almost all the meat dishes and unfortunately I don't like the spice. The mushroom, potato omelette was an egg omelette laying on top of canned mushrooms and a potato cake laying on the side. This is not a potato, mushroom omelette by American standards. The amounts of food are phenomenal and I couldn't eat all they offered."

Positiv: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"

Positiv: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Negativ: "The flight itself was delayed, the boarding was a disaster waiting an hour in a closed off area with little air-conditioning and zero amenities, the plane uncomfortable and the entertainment system was a joke. To be honest I was surprised because I enjoy flying Turkish, it's an excellent airline with great service. This flight was a disaster"

Positiv: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Negativ: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."

Positiv: "Crew nice, seats ok"
Negativ: "Dirty! in seat pockets had trash on two flight in both my seat and wives seat. The tvs in the seats were filthy, hazy, smudgy. Just didn't look like they clean well in between flights"

Positiv: "Very nice crew!"
Negativ: "Very hot in the plane"

Positiv: "The crew was much nicer and attentive."
Negativ: "Food"

Negativ: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Negativ: "Verspätung, relativ unruhiger Flug durch Turbulenzen"

Positiv: "Reibungsloser Ablauf, pünktliche Flugzeiten, guter Service"

Positiv: "Impecable service. Even worth flying through FRA."
Negativ: "Nothing. Everything, as always, great. Keep it up."

Positiv: "Loved everything except upcharge for ski bag (no charge on Swiss air for this service) - 1st meal excellent.....2nd light snack (chicken sandwich) not really a home run (sorry.....) - overall excellent experience"

Positiv: "Sehr nettes Personal, exzellentes veggie essen, gute Pünktlichkeit"
Negativ: "Sitze schmal"

Positiv: "Five stars good flhte !!!!!!!!"

Positiv: "It was a very nice and smooth experience from the beginning till arrival in LA. I wish every flight experience would be like this."
Negativ: "Nothing I didn't like."

Positiv: "Service sehr gut für diesen kurzen Flug, sehr freundliches Personal, unerwartet gab es gratis Getränke und einen Snack, über Gateänderung würde ich informiert"

Positiv: "Das Personal war sehr angenehm , sehr gutes Unterhaltungsprogramm"
Negativ: "Kaltes Laugenbrötchen mit Butter und Marmelade zum Frühstück, Sitzbreite und -abstand sehr beengend, mein Sitz ließ sich schwer klappen und ging zur Landung nicht in aufrechte Position zurück, so daß ich Platz wechseln mußte"

Positiv: "Exit-Row ohne Aufpreis bekommen - freundlicher Service. Pünklich"

Positiv: "Pünktlicher Abflug, ruhiger Flug, freundliches Boardpersonal"

Positiv: "Das Personal und der Service waren super. Es blieben keine Wünsche offen. Das Essen auf der ersten Strecke FRAJED war sehr gut."
Negativ: "Das Essen von JED jach ADD war höchstens Economy Class-Niveau und wurde auch so serviert."

Positiv: "Pünktliche, routinierte Abwicklung. Freundliches Personal."
Negativ: "Lange Wartezeiten an der Gepäckausgabe"

Positiv: "Alles super. Vielleicht lag es an der Premium Economy, aber da hat alles gestimmt"
Negativ: "Habe den Film beinahe nicht zu Ende gesehen, wir sind zu früh gelandet."

Positiv: "Special thank you to Mike from bussness class and others (sorry I don't have your names) to help me with oxygen. They make me feel good and super nice."

Positiv: "Alles Tipptopp"
Negativ: "Früher hab’s mehr, aber es passt"

Positiv: "Verspätet"
Negativ: "Essen dürftig"

Negativ: "Flug nach FRA war 25min verspätet, so dass wir 10Minuten vor Start am Anschlussgate nach LEJ waren. Umbuchend auf den nächsten Tag...."

Negativ: "Habe schon motiviertere Crews in der Business Class erlebt. Versorgung außerhalb der Essenszeiten nur auf Nachfrage."

Positiv: "The crew was nice and they took good care of us. The flight is really short and there isn't much time for anything."
Negativ: "The seats are becoming smaller and smaller, and more uncomfortable."

Positiv: "Leider mussten wir fast 2 Stunden auf dem rollfeld warten in gefühlten 40C da die kühlung ausgefallen ist"

Positiv: "sehr freundlcihes Flughafen und Board Personal; Keine Beschwerden."

Positiv: "Food was good Flight was smooth Pilot described flight path"
Negativ: "Schedule not ideal - left Munich at 9:45pm arrived Tbilisi 3:30am"

Positiv: "Das Personal war sehr freundlich und zuvorkommend."
Negativ: "Wenig Beinfreiheit"

Positiv: "Attentive crew. Smooth flight!"
Negativ: "All good"

Positiv: "Quick boarding"
Negativ: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."

Positiv: "Nothing"
Negativ: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Positiv: "Solide Leistung: Pünktlich, ordentlicher Service, Essen in Ordnung..."
Negativ: "Economy ist nicht so bequem, vor allem auf Langstrecke will man dann doch gelegentlich aufstehen und sich die Beine vertreten"

Negativ: "Because of mechanical errors in our point of origin (NJ, USA) we were unable arrive on time in Germany to make this connecting flight. Very very disappointed in United Airlines. Will never travel with them again."

Positiv: "Uneventful."
Negativ: "And packed in like rolled up silk undergarments."

Positiv: "Schnelles einsteigen, kürzer und angenehmer Flug."
Negativ: "Verspätung von knapp einer Stunde - war jedoch dem Wetter geschuldet. Bordunterhaltung und Essen waren nicht vorhanden (für einen 30 min Flug aber auch nicht notwendig)"

Positiv: "Lufthansa certainly stands out above ALL American carriers"

Positiv: "Personal nett"
Negativ: "Über 30m verspätet .... sehr lange Laufwege und noch Bahn wegen Satellitenplatz ... dadurch 1h verloren"

Positiv: "The flight attendants were very polite and helpful. The seats had those "wings" on either side of the head rest to help keep your head from bobbing back and forth. There were a few good movies to watch that were current, but a lot of old movies that we had zero interest in."
Negativ: "The flight was considered a Lufthansa flight and had a Lufthansa flight number, but was operated by Air Canada. We could not check in online ahead of time for some reason. When we got to the airport, we tried to check in at the Lufthansa kiosk and check in line, but they told us we had to go to the Air Canada area. The ticketing/check in process was very confusing. As for the food, the chicken "wrap" was not a wrap, and was a weird Hot-Pocket type meal. After each meal, we ended up having to hold our garbage for quite some time which made manuvering in and out of seats a little tricky. I wish the seat cushion had a little more cushion since we were sitting for so long. Also at some point the overhead lights came on and stayed on, which was annoying if you were trying to nap."

Positiv: "Sehr freundliches Personal, gute Durchsagen. Gute Getränkeauswahl"
Negativ: "Bus-Gate in München nebst Freifahrt um den halben Flughafen."

Positiv: "The crew were really efficient and polite"
Negativ: "there were no entertainment modules, no place to plug in phones or computers and the chairs didn't lean back."

Positiv: "Der Flieger hatte so viele freie Plätze, dass ich in Economy eine ganze Mittelreihe bekommen habe und schlafen konnte. Die Behandlung durch das Personal ist bei der LH viel besser, als bei den meisten anderen Airlines."
Negativ: "Die Sitze in Economy sind sehr, sehr eng. Da kann man aber wohl nichts mehr tun :("

Positiv: "good service, professional staff"
Negativ: "few cm more leg room in economy will make such a big difference!"

Positiv: "Faster then any other airline. Supersonic jet ..."

Positiv: "Bier und Wein machen es erträglich. Und es ist halt wie es ist."
Negativ: "Boarding mit Bussen nervt, Essen ist an der unteren Grenze."

Positiv: "Getränke und Snacks, ckeckin, Personal, alles Super"

Positiv: "Angenehmerer Flug als mit Eurowings oder Air Berlin. Schön, dass man ein zweites Getränk und auch Wein bekommt."

Positiv: "Trotz kurzem Flug wurde ein leckeres Baguette angeboten."
Negativ: "70 Minuten Verspätung - keine Angabe von Gründen."

Negativ: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."

Negativ: "My wifes luggage was lost, no followup at all from Lufthansa (main) or in Seville which was our destination. We had to call to find out any information. Once the bag was found and delivered to Seville, Lufthansa personnel again did not tell us nor would they deliver the bag to our hotel as the driver had already left. We then had to wait another day to have the bag delivered to Granada. Terrible customer service, the bag was missing for four days causing us to spend time shopping for clothes rather than experiencing the city."

Positiv: "Service and crew excellent"
Negativ: "Boarding took too long as automated boarding was defective."

Negativ: "Essen ungesund Zu kalt Sitz Reservierung hat nicht funktioniert"

Negativ: "My tv screen stopped responding 6 hours into the flight so that I could not watch it for the remaining 2.5 hours"

Negativ: "It was too cold on the plane."

Positiv: "Good airport and nice crew"

Positiv: "Staff where friendly but could’ve informed us why we where circling for 40 mins earlier"
Negativ: "Not being informed of the Thunderstorm situation earlier no one knew what was happening"

Positiv: "Der Flug ist pünktlich geflogen"

Positiv: "Nothing."
Negativ: "Delayed twice, no explanation. Full flight then had to board through one door, with no separation of seat numbers. Truly amateur. Euro Wings food choices certainly didn't appeal."

Positiv: "20minutes delay, no food or drink included in basic tarif"

Positiv: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Negativ: "Nothing of note."

Positiv: "Der Flug war sehr kurz und ist pünktlich gestartet :-)"
Negativ: "Kein großer Service und keine Bordunterhaltung, bei nur 50 Minuten Flugzeit auch nicht nötig :-)"

Negativ: "Delayed, causing me to miss all other flights."

Negativ: "I did not board, because another flight delay caused me to miss this flight."

Positiv: "I arrived in Köln."
Negativ: "Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle."

Positiv: "Flug war pünktlich. Kurze Strecke.80 Minuten. Gab demnach nicht viel über Verpflegung oder ähnliches zusagen."

Positiv: "Kofferermittlung via E-Mail war dann ganz ok."
Negativ: "Leider wurde kurzfristig unser 18:10 Uhr Flug storniert. Dann natürlich Chaos, ab zum Serviceschalter im Terminal A08. Dort keinerlei Unterstützung, keine Gutscheine Verpflegung o.ä. Eurowings-Telefonhotline war nicht erreichbar. Umbuchung dann aber via Web möglich. Die Koffer waren innerhalb zwei Stunden nicht auffindbar, mit Gepäck Service Center an TXL etc. Bin gespannt, ob Kosten unserer Anachaffungen übernommen werden. Essen (Smart-Tarif) nicht toll; keine Option ohne Kuhmilch."

Negativ: "Über 1.5 std Verspätung."

Positiv: "Flugbegleiterin unfreundlich. Verspätung von 85 min"

Negativ: "Das Flug hatte Verspätung weil die Crew gefehlt hat."

Positiv: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Negativ: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"

Positiv: "Pünktlich, Service gut."

Positiv: "Flug Standard ohne Beanstandung, pünktlich und freundliches Personal"
Negativ: "Für mich wäre ein Getränk mehr besser als ein Kuchen oder Sandwich"

Positiv: "trotz geringer Verspätung fast pünktlich gelandet."
Negativ: "der Sitzabstand ist für größere Menschen nicht ausreichend groß, sodass zwangsläufig eine stark eingeschränkte Bewegungsfreiheit und Komfort herrscht."

Positiv: "Verspätung aber dennoch schön weil das Personal so freundlich war. Das wog die halbe Stunde wegen Notarzt im Flugzeug auf"

Negativ: "Is there anything more to say?"

Positiv: "Sehr gutes Flugpersonal"
Negativ: "Sonnst alles ok"

Positiv: "2 hours queue at check in for all eurowings flights from PMI. Several eurowings counters were closed although masses were waiting. This made my pregnant girlfriend and me run to the plane, as we had only 20min left till departure. And this all for a 300€ per person flight from VIE to PMI."

Negativ: "No Bus"

Positiv: "Crew was friendly and punctual."
Negativ: "Service and seat comfort not as by the same standard as Eurowings."

Positiv: "Der Flug verlief reibungslos, war total pünktlich, nicht überfüllt. Das Gepäck hatte ich nach ca. 15 Minuten. Was will man mehr."

Positiv: "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Negativ: "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."

Positiv: "Ruhiger Flug, die Verspätung wurde etwas wieder aufgeholt."
Negativ: "Leichte Verspätung und bei einer Größe von ca 1,90 recht eng"

Positiv: "Boarding ging schnell und der Flieger war so früh bereit,, dass er auf der Parking Position warten musste. Personal war freundlich."
Negativ: "Platz vor Notausgang hinten reserviert. Leider gab es dort gar keinen Notausgang und nicht Mal ein Fenster. Zum Glück war der Flieger bei weitem nicht ausgebucht, so dass ich mich umsetzen könnte."

Positiv: "Spacious seating for a budget airline."
Negativ: "Nothing. All good."

Positiv: "RUINED OUR TRIP"
Negativ: "LUFTHANSA IS TERRIBLE"

Positiv: "We arrived in Zagreb 10min early"

Positiv: "Ich hatte sehr viel Platz zum sitzen, das ganze war sehr effizient geregelt (selbst check-in). Die Besatzung war sehr freundlich, und der Flug war super schnell ! Top."
Negativ: "Leider kein glutenfreies Essen möglich..."

Positiv: "Der Flug ist mit 10min Verspätung "due to late arrival" gestartet, aber das war ein Problem von EUROWINGS. Ansonsten lief alles zur Zufriedenheit."

Negativ: "Alles Ok"

Negativ: "Nothing."

Positiv: "It was a short flight and fairly uneventful. Comfortable airline."
Negativ: "When I arrived at the airport in Naples it was impossible to find the check in desk. I asked at Lufthansa and was told that someone would show up at 09:50 but my flight left at 08:40. I was then told that I should be looking for Eurowings. Not a problem except that it is very unclear where their check in desk was. I stood around for 20 minutes asking anyone who would help me where the desk was. We were finally notified at 8:40 that eurowings was the last desk in the aisle."

Positiv: "It could have been a good flight but the route taken was awful"

Negativ: "I could not check in online the evening prior as there were no more standard seats to select, and therefore could not purchase an extra check-in bag with online prices. I called Eurowings and they advised to just go to the airport and check-in. Was forced to pay a much higher price at the check-in counter at the airport. Either the online system has been set up to rip off the consumer or this is a farce."

Positiv: "Alles in allem gut umsorgt!"

Positiv: "Der Flug ist nicht pünktlich gestartet und verspätet gelandet. Keinerlei Verpflegung verfügbar."

Negativ: "I wasn’t offered any refreshments despite having pre-paid for it, onboard Wifi and entertainment did not work, cabin crew were no polite"

Negativ: "Y in Geneva without clothes or meds. SwissPort at GVA doesn’t Java a clue."

Negativ: "Buses didn't fit all people after landing."

Negativ: "Verspätet, aber sonst alles in Ordnung"

Positiv: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"

Negativ: "Flug ist unpünktlich gestartet"

Negativ: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."

Positiv: "Überpünktlich!"
Negativ: "Keine Flugstatusanzeige bei diesem Flug möglich."

Negativ: "More than 3 hours delay and this is a lot of times !!! Absolutely no matter what the relationship is about This company is disastrous !"

Positiv: "Für organisiertes Boarding, schneller ein- und Ausstieg."
Negativ: "Randvoll Gepäcktermin Flieger aus dem Süden, da kommt die Lüftung kaum noch hinterher."

Positiv: "All is great. Just tired after a long day...."

Negativ: "Enge Sitze mit wenig Beinfreiheit und ohne Möglichkeit sie zurückzuklappen."

Positiv: "Relativ pünktlich und vor allem hat der Pilot trotz unwirtlicher Verhältnisse die Maschine gut gelandet."
Negativ: "Wenn aufgrund eines Gewitters der Landeanflug einer Achterbahnfahrt gleicht, wäre es ganz nett, wenn das personal den verängstigten Reisenden mal ein paar aufmunternde Worte zusprechen würde. Ob das wohl auch beim Billigflieger möglich ist?"

Positiv: "Pünktlich gestartet, pünktlich gelandet, Gepäck sofort da ... was will man mehr. Alles top."

Positiv: "Das Flugzeug war nicht dauber. Especially klemmten noch benutzte Papiertücher zwischen den Sitzen und es war sehr staubig"

Positiv: "Der Flug ist super pünktlich gestartet und es gab keine Probleme mit dem Gepäck."
Negativ: "Das Personal war bei der Sicherheitseinweisung extrem unmotiviert."

Positiv: "Das Boarding ging fix. Der Flug ist pünktlich gestartet"
Negativ: "Es gibt nichts negatives zu berichten."

Positiv: "Der Flug ist pünktlich gestartet. Der Preis von 17 Euro ist einfach unschlagbar."
Negativ: "Obwohl der Flug pünktlich gestartet ist, war er in Dublin trotzdem verspätet. Der eine Steward schien noch ziemlich frisch und war ein wenig übereifrig im Bedienen und Kontrollieren das alles nach Plan lief."

Negativ: "Es war eiskalt und das personal rannte ständig auf und ab"

Positiv: "Upright seats give more legroom"
Negativ: "Queue, queue, queue Hugely confused luggage allowances - unclear even on boarding pass - urgently need overhaul and clarification"

Negativ: "Was approached when queing and told my bag was to go in the hold, there were people that had bigger/more bags that were not told this, i understand that if there is not enough room but surely first come first serve, we stood in the que specifically that this would not happen as we were in rush once we landed and did not have time to wait for bags. There were many people behind us that got to take their bag into the cabin."

Positiv: "Ryanair is a budget airline, so the flights are cheap and the service is ok."
Negativ: "Not enough room for carry on luggage!"

Positiv: "Flugpersonal war aufmerksam, versuchte sehr laute, alkoholisierte Männer in ihre Schranken zu verweisen. Selbige waren sehr laut und uneinsichtig."

Positiv: "The Ryanair flight was on time and reasonably comfortable. They don’t offer entertainment and I didn’t eat onboard"
Negativ: "The seats are basic, but fine. I could do without the fanfare on landing!"

Positiv: "Der Flug hatte leider Verspätung! Daher verzögerte sich die Ankunftszeit um ca 25 Minuten."

Positiv: "Der Flug war sehr pünktlich.Der Start der Flug und die Landung waren sehr ruhig."

Positiv: "Shorter flight back, quiet flight and very good luggage policies."
Negativ: "Our gate number was shown 10 minutes before the gate was supposed to close at 19.05. We were kept standing until 19.35 (when the flight was scheduled to depart) and then the door was opened, just for us to sit on the staircase waiting to be admitted into the plane for another 20 minutes. I understand delays and unforeseen events, but no rep had the courtesy of telling us why we had been kept waiting this way, on the contrary we were told to move further down the stairs so we can make more room, resulting in being crammed one next to each other. Eventually at around 8 pm we were finally allowed to get on the plane. Not a cool experience, especially when Luton is 2hrs away from London so the passengers had already spent at least 3-4 hours on the road to get to the airport."

Positiv: "Schlangestehen auf dem Rollfeld, da die gerade ankommenden Passagiere noch nicht ausgestiegen waren - war etwas ungewöhnlich"

Positiv: "Ich bin planmäßig in Santiago de Compostela angekommen."

Positiv: "Nothing, taxi plane, expectations not high"
Negativ: "Cramped seating, flight delay, time waiting at the boarding gate."

Positiv: "Pünktlich gestartet, zweckmäßig."
Negativ: "Nicht viel Platz. Man wird extra auseinander gesetzt wenn man nicht dafür bezahlt. Handgepäckkoffer werden oft im Rumpf untergebracht."

Positiv: "The helpful, friendly, happy crew. The fact you get a choice of food and the crew are not run off their feet serving everyone food that is included in the flight price. Very efficient shuttle bus service between airport and destinations, again with helpful and friendly staff."
Negativ: "Cramped seating. High cost of booking hold luggage."

Positiv: "Nothing, I booked and tried to cancel within a few hours because I was not able to take the flight."
Negativ: "I tried contacting Kayak to cancel my flight and Ryanair and neither would let me even though I was within my 24 hour cancelation time."

Positiv: "My flight was not cancelled, unlike many. The attendant refused alcohol to a very drunk passenger next to me, thank you."
Negativ: "Beware: You go down 3 flights of stairs with your carry-ons, then up another flight of stairs to get on the jet (without weather cover). If you need the lift, you would need to ask in advance OR fight your way back through other boarders to ask for staff assistance. No seat pockets,"

Negativ: "Ich hatte leider schlechtes Internet und konnte meine Buchung nichtvausdrucken. Musste dann 50€ als Strafe bezahlen. Zusätzlich hatte ich gestern Geburtstag also war es wo. Ganz toller Start. Es ist ein Stück papier, aber ok. Einmal Ryanair und NIE wieder!!"

Positiv: "Es wird schon zu Beginn des Online Check in darauf aufmerksam gemacht das nur die ersten 90 Gepäck Stücke auch wirklich platz finden, deshalb kann oder soll zusätzlich priority gebucht werden..... Nur leider sinnlos da die Gepäck Stücke dann doch im fußraum landen.. An sich aber ein guter preiswerter Flug"

Positiv: "Safe journey!"
Negativ: "N/A"

Positiv: "Der Flug war nicht teuer und er ist am Zielort angekommen. Das Flugpersonal war weder besonders freundlich noch unfreundlich."
Negativ: "Der Flug hatte fast eine Stunde Verspätung: Dafür kann Ryan Air nichts. Aber da der Grund der Verspätung (Unwetter über Madrid) bereits vor Abflug bekannt war, verstehe ich nicht, warum wir fast eine Stunde in dem sehr engen Flieger warten mussten. Die Informationen kamen spärlich, spät und in heruntergehaspeltem Englisch, kaum zu verstehen. Kundenfreundlichkeit sieht anders aus. (Mitarbeiter der Deutschen Bahn würden bei einem solchen Verhalten von den Passagieren geteert und gefedert...)"

Positiv: "The staff were friendly, the boarding crew clear and quick."
Negativ: "Late take off, shouldn't happen for a regular short haul flight, meant I was too late arriving at my final destination"

Positiv: "Speedy boarding."
Negativ: "Stansted security a pain. Seat uncomfortable."

Negativ: "Die Sitzlehnen sollten verstellbar sein."

Positiv: "Es was alles pünktlich und komfortabel, freundlich"
Negativ: "Ich bin sehr mit der Leistungen zufrieden"

Positiv: "Alles just in time"
Negativ: "Komfort ist halt nicht, aber das ist bei dem Preis und kurzen Strecken verkraftbar"

Negativ: "Das wir mit einem alten flugzeug geflogen sind,keine tablets vo ma eine karte sieht,damit man den flug mitverfolgen kann."

Positiv: "Reasonable seat space, good crew"

Positiv: "Airline staff was nice. Seats were fine."
Negativ: "The airport is not well air conditioned. We were then led to the tunnel BEFORE our airplane arrived only to stand there with no air conditioning. It was sweltering and we had direct sunlight at sunset. It was stifling in there for 20-30 minute. Very very uncomfortable and aggravating."

Negativ: "I paid extra for priority boarding and, though I was one of the first 20 passengers on board, I was not allowed to put my bag in the overheard compartment. I was told to put both my purse (not a tiny one, mind you) and my carry on bag under the seat. And, because I had an isle seat, the space was smaller than average. So I had to fly cramped up. Because I'm not an EU citizen, I had to queue up as if to check in luggage to have a stamp placed on my boarding pass. Then another queue to board the plane because they don't bother to call by row or group number like most airlines. The boarding was chaotic. The seats are very uncomfortable. They don't even give you one small cup of water. You have to pay 3 euros for a bottle of water that would cost you 1 elsewhere. Finally, the landing was very hard and shook everyone about."

Negativ: "Boarding was slow"

Positiv: "Arrived at 5.45, checked in, gone through security by 06.30. Flight delayed by 15 minutes, due to passengers not Ryanair. Arrived 15 minutes early so would have arrived earlier at Palma. Staff seemed friendly. No real complaints."

Positiv: "Im großen und ganzem zufriedenstellend"
Negativ: "Für den den Preis war es absolut in Ordnung das auf Teile des Services verzichtet wird."

Positiv: "Es war sehr gut."

Negativ: "Das Essen war ok. Etwas wenig. Preisgestaltung als Deal nicht attraktiv. Keine Information, dass es nicht mal Wasser umsonst gab, erst nach Nachfrage."

Negativ: "Es war eine harte Landung!"

Positiv: "Pünktlichkeit des Fluges!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Negativ: "Keine Beanstandung !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Positiv: "The ticket was cheap."
Negativ: "We had a RT from Rome to Athens. When we returned we arrived at 11pm with a flight at 6am. I had intended to go to a hotel 0.2 mile away, but when we got there and I found out I had to pay a min $50 fee to the cab to leave the airport, I balked. We considered just waiting it out in the airport; until midnight when they suddenly cleared the airport of all the people waiting for transfers and had everyone wait outside on the sidewalk (no seating or anything). I was in shorts and it was 45F. Sigh. Both going to and coming from Athens boarding was more like a riot. I was told it was because Italians were hot blooded. Whatever. I awaited bloodshed. My mother is 73 and we had asked for assistance with boarding. We waited as people filled the hall, surrounded the podium, and slowly were shoved on board, and still no wheelchair or assistance. We kept being told to calm as the gate closed and the departure time passed. Eventually a very nice man got mom loaded like cargo and it was kind of fun, but I didn't get the impression that the airport or Ryanair were a particularly well oiled machine. As usual, arm + leg for baggage. No free drinks and teh entertainment was a non stop cavalcade of sales from the overhead of everything from perfume to lottery tickets. If I had a long trip in a city and wanted to take a short jump to a Ryanair city with my skivvies in my purse, this is a great airline. It's crappy in every way, but cheap. But, if you want a suitcase or food or a seat that doesn't worry you about it's cleanliness and give you leg cramps for weeks, pony up for the extra."

Positiv: "The staff were friendly"
Negativ: "Firstly we were delayed for two and a half hours which caused us to arrive after midnight making it very hard to find transport home. The seats were very uncomfortable and wouldn't tilt back at all. We were hungry because we had waited for 2+ hours and we were not provided with any food onboard. Not a fun flight."

Positiv: "Die Maschine hatte ( wie auch auf den hinflug) Verspätung. Die Passagiere wurden bei ungesunden klimaverhältnissen auf einer aussentreppe eine Viertelstunde stehengelassen"

Positiv: "Die Besatzung, besonders der junge mann ( Name vergessen)waren sehr zuvorkommend und "blickig".....leider konnte er uns nicht die richtigen lose verkaufen....aber der gute Zweck wurde glaubhaft vermittelt"

Negativ: "I had to ask 6 times for sugar for my tea, I was brought some without spoon almost after an hour and it was already cold by then. Also there was 1 hour delay"