Finde günstige Flüge nach Kalifornien

Positiv: Great customer service!

Negativ: NA

Negativ: The crew not sympathique

Positiv: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Negativ: TAP being on time and giving a reason why the flight was late

Positiv: The price is affordable

Positiv: The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft.

Negativ: I had no complaints - the flight was just what it should have been ie no issues

Positiv: On time Easy and no issues

Positiv: Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service.

Negativ: The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience.

Positiv: They had a great selection of movies, each passenger received a blanket and pillow without having to ask, the crew was friendly and professional, and the takeoff and landing were smooth.

Negativ: During the reservation process it seemed that the ticket included luggage, and only when I received the ticket I discovered that I had to pay 30 Euro extra, each way, to check in luggage. The ticket was by no means low-cost, so I don't understand why that wasn't included in the price. And the food could have been much better, I really couldn't eat anything and I usually like airline food... :) Thanks!

Positiv: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Positiv: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Negativ: connection information very poor

Positiv: food good

Negativ: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Positiv: Coffee/water complimentary regardless of class. 45 minutes in the air.

Negativ: Very small plane. No USB.

Positiv: The plane is clean and comfortable. The boarding was easy.

Negativ: The staff on all SAS flights seem a little lazy.

Negativ: We had to cancel our flight after driving 3 hrs to the airport due to Coronavirus. We tried to do everything online or by phone the night before to see what our options were. We were willing to travel but the airline said they couldnt guarantee a flight back. We can’t reach anyone for a refund.

Positiv: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.

Negativ: A better breakfast...

Negativ: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Positiv: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Negativ: I hate paying for water but I seem to do this all over town.

Negativ: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Positiv: Consistent SAS quality

Negativ: Drinks expensive

Negativ: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!

Positiv: I liked the service and the food

Negativ: The lack of movie choices

Positiv: Crew was great. Flight was clean.

Negativ: I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.

Negativ: We had to cancel our flight after driving 3 hrs to the airport due to Coronavirus. We tried to do everything online or by phone the night before to see what our options were. We were willing to travel but the airline said they couldnt guarantee a flight back. We can’t reach anyone for a refund.

Negativ: Meal choices - only serving beef in economy was not great.

Negativ: Helpful flight attendant, kind check in attendant

Positiv: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Negativ: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Positiv: Crew was great

Negativ: Boarding is a zoo. Boarding by row is faster.

Positiv: No

Negativ: Everything

Negativ: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Positiv: crew was pleasant

Negativ: boarding was chaotic

Positiv: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Negativ: Time

Positiv: Terrific hot breakfast in bus. class

Negativ: Window did not darken like the others.

Positiv: The crew.

Negativ: The time between flights.

Positiv: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Negativ: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Negativ: Meal choices - only serving beef in economy was not great.

Positiv: Crew was very friendly and helpful. Entertainment had plenty of choices.

Negativ: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Positiv: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.

Positiv: Very enjoyable great staff,

Negativ: Lower prices

Negativ: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!

Negativ: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Positiv: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.

Negativ: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.

Negativ: Seat recline was broken- wouldn’t hold position.

Positiv: How great everyone was and smooth sailing.

Negativ: Made sure the flight was not over booked.

Positiv: Easy boarding, entertainment

Negativ: Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future.

Positiv: Great and friendly crew

Negativ: In-flight system had some problems and seats seemed a bit uncomfortable

Negativ: Seat recline was broken- wouldn’t hold position.

Positiv: n/a

Negativ: The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came.

Negativ: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Negativ: Staff Curtsy and overall gestures!!

Negativ: Meal choices - only serving beef in economy was not great.

Negativ: connection information very poor

Positiv: No complaints.

Positiv: Nothing.

Negativ: Please see statement from SFO-> CPH flight.

Positiv: Perfect

Negativ: Nothing. Flight was amazing

Positiv: Flight was on time.

Negativ: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Positiv: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Positiv: Yes

Negativ: Nothing. Flight was amazing

Positiv: The crew and entertainment

Negativ: Nothing

Positiv: Guter Service, es hat immer Snacks und Getränke zur Verfügung. Toiletten sauber.

Negativ: Einige Mitarbeiter waren ziemlich demotiviert.

Positiv: Entertainment was great, excellent movie selections, and games.

Negativ: I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.

Negativ: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Positiv: Cops is always a good reason to flight

Negativ: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Positiv: The crew was perfect

Negativ: No wi fi on the plane.

Positiv: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Negativ: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Positiv: The Crew was great. Friendly and attentive.

Negativ: Very small seat. Had a big person next to me and was quite uncomfortable

Positiv: Professional crew

Negativ: I think for the price I paid for the flight there should at least be a free snack to go with the free drink.

Negativ: Newer movies

Positiv: I liked the service and the food

Negativ: The lack of movie choices

Positiv: Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst.

Negativ: Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst.

Negativ: J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€

Negativ: This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better.

Positiv: I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature.

Negativ: The seat could have been much better as far as reclining and space. Overall I loved the flight.

Positiv: I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature.

Negativ: The seat could have been much better as far as reclining and space. Overall I loved the flight.

Positiv: Nothing

Negativ: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Positiv: Yeah Everything well organized

Negativ: I believe so

Negativ: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.