Finde günstige Flüge nach Kyōto

Positiv: "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
Negativ: "Everything was great !"

Positiv: "evening flight. not too crowded"
Negativ: "delayed by 1 hour meal was so-so"

Positiv: "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
Negativ: "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."

Positiv: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Negativ: "Cannot say there were any negatives."

Negativ: "slow service, inconsistent, they skipped my row for service???"

Negativ: "Movies and music were very poor."

Positiv: "Was blown away by the food on my flight to Osaka. Can't imagine better. Would definitely recommend and fly JAL again."

Positiv: "El servicio"
Negativ: "La dificultad para hacer el check in por internet. No es nada amigable la página web"

Positiv: "The plane landed on time and I was able to get my checked bag in 10 minutes...plenty of time to catch an airport limousine bus and get me home to Kobe an hour before I expected to. JAL has great domestic connection service at Haneda and you don't need to go through security again once you clear security at the international terminal to board the shuttle to the domestic terminal."

Positiv: "Comfortable and great food and snacks."
Negativ: "The next fight (different plane and route) was not as good."

Positiv: "Amazing service. The flight attendants were so helpful. Our first time on a 787 and we loved it."
Negativ: "Nothing at all. U.S. based airlines have nothing on Asian ones."

Positiv: "The crew was great and entering and exiting the plane was quick."
Negativ: "The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally."

Positiv: "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
Negativ: "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."

Negativ: "Better food"

Positiv: "On time"

Negativ: "JAL LAX Ground staff. Not helpful."

Negativ: "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."

Positiv: "Pretty much everything"
Negativ: "Nothing"

Positiv: "Very nice flight attendants providing perfect service. Very nice food, exceptional for economy class. Huge leg room and wide seats (only 8 seats per row in a B777, other airlines usually have 9 or even 10 seat per row, this parity to some eco plus seats) Good entertaining system with good choice of new movies."
Negativ: "The boarding process was a bit unfortunate. But this might have something to do with Oneworld and not only JAL. Sapphire and Ruby members board at the same time, making the boarding process a bit crowded for a elite member. But apart from that he boarding was well organized."

Positiv: "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
Negativ: "No vegetarian options on the main meal menu"

Positiv: "Very helpful staff. Easy check in. Comfortable seats."

Positiv: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), entertainment is solid (although the English movie selection was not that large), and we were regularly offered food and drink if we were awake. I would definitely recommend JAL to others."
Negativ: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

Positiv: "The service"
Negativ: "Landing was horrible worse landing I have ever had"

Positiv: "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
Negativ: "None"

Positiv: "Fast and eady"
Negativ: "Couldn't pick seating or check in online so I was separated from my husband"

Positiv: "Check in was fast, the staff was helpful and nice. Simple streamlined process"
Negativ: "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"

Positiv: "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
Negativ: "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."

Positiv: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."

Negativ: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

Negativ: "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."

Positiv: "The staff"

Positiv: "Wonderful Crew."

Positiv: "The courtesy and professionalism is a 10."
Negativ: "Checking in with Japan Airlines was a serious hassle. I had my e-ticket but they kept asking me if I had already paid. The flight was apparently overbooked but than at the last minute, they gave me and my girlfriend seats separated from each other. I sat in the back, she sat in front. The tickets also had trouble scanning and kayak isn't a known agency."

Positiv: "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."

Positiv: "Fast flight"
Negativ: "No entertainment."

Positiv: "Comfortable and service was pleasant"
Negativ: "Like all of it except lack of vegetarian option for food"

Positiv: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"

Positiv: "All were very polite and were very through when checking the cabin before departure and landing"

Positiv: "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
Negativ: "only limited number of movie."

Positiv: "Excellent service. Flight attendants are consistantly helpful and friendly."

Positiv: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Negativ: "I thought the food was just so so. However, that's always a matter of personal taste."

Positiv: "Superior service in a great and spacious plane."
Negativ: "Seats are a bit flat and shallow, besides that it was awesome!"

Positiv: "Service"
Negativ: "Food, especially before landing"

Positiv: "Ich habe den Flug sehr genossen. Die Filmauswahl war hervorragend, das Personal sehr freundlich, und das Essen geniessbar."

Positiv: "Good service."

Positiv: "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
Negativ: "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."

Positiv: "Airplane is well kept. Snacks are available near the beverage area."

Positiv: "Food & entertainment"

Positiv: "A meal on a two hour flight is an amazing perk!"

Positiv: "Nothing really major to complain about but nothing that went the extra mile..."
Negativ: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."

Negativ: "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."

Positiv: "The flight attendants are awesome. They are very attentive to your needs."
Negativ: "None"

Positiv: "Service is good"

Positiv: "Service in a air."
Negativ: "I needed water in the airplane because inside was so dry, however it was so hard to ask water and they gave me very little of water."

Positiv: "Friendly staff. Service was good. 2 full meals including ice cream. Need more choice of movies. Seats were comfy as they could be for Economy class. Pillows & blankets included."
Negativ: "Web checkin wasn't very good. We have 3 people in our family & originally booked the tickets at the same time. When it came time to do the web checkin (24 hrs before flight time) the system didn't allow us to check in at the same time & the seat availability was VERY limited. Was nervous that we weren't going to sit together but fortunately everything worked out & we were all together in the same row. We flew Economy class."

Positiv: "All"
Negativ: "-"

Positiv: "extremely polite and well organized"

Positiv: "Nice flight"

Positiv: "ANA has always treated the passengers better than airlines from the United States.I avoid the airlines from the United States when it is possible."

Positiv: "I bought two very expensive tickets and the seats were blocked by the pilot for his family, so my son had to travel in the simple business, that is a lot cheaper"

Positiv: "short flight....."
Negativ: "It was 30 mins late departing..........after a 17 hour flight and 4 hour lay over, I was not in the mood for a 30 min delay home on a 45 min flight."

Negativ: "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."

Positiv: "service is great ana the best airline super friendly"

Positiv: "Sitzabstand, Service, Freundlichkeit exzellent!"

Positiv: "Pilot did a beautiful landing."
Negativ: "Nice flatbed seats but better if there was more space between seats for privacy and also for middle person to get in/out without disturbing aisle person. Crew not as friendly as first flight leg."

"Great"

Positiv: "Crew service is good!"
Negativ: "The seat is really cramp and tight!!"

Positiv: "Yes, it was great."

Positiv: "Yes"
Negativ: "Nothing."

Positiv: "Crew was amazing.Premium economy seats were superb. Food was also good."

Positiv: "Great experience all together"

Positiv: "ANA is nothing but amazing. Great customer service and pleasant ambiance."

Positiv: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"

Positiv: "Friendly staff, fast service, and good food."

Positiv: "Flugpersonal sehr aufmerksam, 2 Gepäckstücke à 23 kg kostenlos, alkoholfreie Getränke kostenlos, WLAN"
Negativ: "kein Essen, keine individuelle Bordunterhaltung, harte Sitze"

Positiv: "Flug bringt dich auf Kurzstrecke von A nach B. Aber ohne Komfort. Crew sehr freundlich aber außer kostenlosen Getränken (alkoholfrei) gibt kaum etwas. WLAN vorhanden. Für 3 Stunden akzeptabel."
Negativ: "Keine Bordunterhaltung, Essen aus der Bentobox nur gegen Bezahlung. Sitze sehr hart und geringe Sitzfläche/Sitzabstand."

Positiv: "gutes essen"
Negativ: "zu wenig wasser etwas kleiner bildschirm"

Positiv: "Crew tried to be friendly"
Negativ: "Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour"

Positiv: "Food and services"

Positiv: "Excellent service & friendly"
Negativ: "Food was cold"

Positiv: "Had the katsudon and it was great, love the little tapas dishes they include with it."
Negativ: "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."

Positiv: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."

Positiv: "Crew amazing and food very good."
Negativ: "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."

Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"

Positiv: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
Negativ: "There had to be something better than pretzels."

Positiv: "Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan."

Positiv: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Negativ: "No problems."

Positiv: "There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her"
Negativ: "My flight arriving Narita was lat but I was taking care everything was a range excellent again"

Positiv: "More space than usual between chairs. Crew is friendly."
Negativ: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."

Positiv: "Good service"

Positiv: "Crew onboard and in Brussels where very nice and efficient."
Negativ: "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."

Positiv: "Very good experience with ANA."
Negativ: "None"

Negativ: "The seat in this airplane was downright uncomfortable."

Positiv: "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
Negativ: "The in seat entertainment was a bit clunky"

Positiv: "A nice crew and service very friendly."
Negativ: "The transfer walking to long."

Positiv: "Excellent, polite service, very comfortable seats."

Positiv: "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."

Positiv: "Service in side."
Negativ: "Air host listen on time"

Positiv: "attendents were very friendly and very accommodating."

Positiv: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Negativ: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."

Positiv: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Negativ: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."

Positiv: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Negativ: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."

Positiv: "The entrainment was amazing!"
Negativ: "Seats were a little cramped"

Positiv: "We started taxing 15 minutes before the departure time. This is great !"
Negativ: "not much"

Negativ: "I reserved a window seat on this site but was given a middle row instead when I checked in."

Positiv: "Good reliable SQ service"
Negativ: "I got the seat with communications box on the floor under the seat in front... no foot room :-("

Positiv: "Everything"
Negativ: "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."

Positiv: "Consistency of service, efficient"
Negativ: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"

Positiv: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Negativ: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"

Positiv: "Pünktlich"
Negativ: "Sitze schlecht, Unterhaltung schlecht"

Positiv: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"

Positiv: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"

Negativ: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."

Positiv: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Negativ: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."

Positiv: "Staff friendly and efficient"

Positiv: "Overall, the Singapore Airlines team are always professional and friendly. They pay attention to every detail and try to make sure everyone is as comfortable as possible. One of my favorite things about this airline is that snack and juice are readily available throughout the entire flight without bothering the flight attendants, say in the middle of the night. This includes fresh fruit and juice, which in my book is a huge plus. Their bathrooms are always clean and include extra cosmetic amenities."
Negativ: "Sometimes I feel like the cuisine is a bit too Asian and spicy. I had the fish curry and paid for it later in the flight in the bathroom, if you know what I mean. Also I was disappointed that I could not continue the same movie on this flight, as my previous flight, despite both flights being Singapore Air and using the KrisWorld entertainment system. I think the movies should be the same on each flight. However, the wide selection was great and I watched something else instead and really enjoyed the music selection."

Positiv: "I love it"

Positiv: "Very pleasant, staff was always smiling and eager to help."

Positiv: "...einfach alles war super und komfortabel !!! Werde mit singapore Airlines des öfteren fliegen ...auf jeden Fall kann ich diese Airline nur weiter empfehlen"
Negativ: "...ggf sollte man die Menuauswahl an Bord erweitern !"

Negativ: "Crew were lazy and inattentive"

Positiv: "friendly staff top Service top Inflight Product ( Seat, IFEN)"

Positiv: "The crew were friendly and helpful."
Negativ: "The seats are small. The upholstery was old on both rtn flights. The selection of movies was substandard. Flew with Singapore air,Innes .because I travel to Asia three times a year on budget airlines. Paid extra to travel fully serviced. Was extremely disappointed. Planes are much nicer and cleaner on the budget airlines."

Positiv: "The crew were friendly and polite"
Negativ: "The aircraft was old and dirty. There was no entertainment. A surprise for a fully serviced airline."

Positiv: "Seating is comfortable, crew excellent, boarding procedure was smooth and efficient. Overall no complaints."

Positiv: "Positive attitude of crew."
Negativ: "Not enough fluids served."

Positiv: "What was no to like. Costumer service on the phone and in person is excellent. The staff is friendly and helpfull."

Positiv: "Neues Entertainment System auf Android Basis, extrem gute Film Auswahl, hervorragendes Essen, Super Service, ausreichend Sitzabstand, ruhige moderne Boeing 777-300"

Positiv: "Great service, very generous and respectably good food. Hot towels when you get on the plane and when you wake up...in economy class."

Positiv: "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Negativ: "Better service from the crews."

Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."

Positiv: "Clean cabin and good service"
Negativ: "Not every body is doing extra miles to make customer happy"

Positiv: "Smooth boarding"
Negativ: "If they could serve a light snack would be good"

Negativ: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "Food, service"
Negativ: "The space"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "Nothing special."
Negativ: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."

Positiv: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."

Positiv: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Negativ: "Silk air"

Negativ: "Nothing much"

Positiv: "Crew was attentive and made extra effort to meet special requests from passengers."

Positiv: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Negativ: "Nothing significant!"

Positiv: "The crew were excellent"
Negativ: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Positiv: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."

Negativ: "For better leg room in business class go for the bulkhead seats"

Positiv: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Negativ: "I will not buy the air ticket from cheap ticket any more."

Negativ: "5 crying babies on a red eye. Don’t know if that can be prevented."

Positiv: "Yes the SQ802 and sQ807 was excellent"
Negativ: "Returning flight food short be better SQ807"

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Positiv: "Emirates is the best Airline"
Negativ: "Everything"

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Negativ: "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."

Positiv: "--------------------"
Negativ: "Es ist uns nicht erklärbar, wie eine solche Airline ein solch schlechte Organisation bei Unregelmäßigkeiten hat!"

Positiv: "-------------"
Negativ: "Leider wurde unser Flug nach Kuwait umgeleitet. Dadurch wurde der Anschlussflug nach BKK verpasst. Was wir dann erlebten war einfach nur katastrophal! Es hat mehr wie 12 Stunden und vielen Fehlinformationen gedauert, bis wir über unseren Weiterflug informiert wurden! Bei Problemen ist die Staff endlos überfordert"

Positiv: "Freundliches Bodenpersonal, freundliche Stewardessen die sehr zuvorkommend sind"

Positiv: "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
Negativ: "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."

Positiv: "Noch nie so einen angenehmen Flug gehabt, riesig viel Platz in Economy und das Essen war hervorragend. Emirates ist von nun an meine erste Wahl."

Negativ: "Didn't leave the UK, volcano"

Negativ: "I like it"

Positiv: "The ways cabin Crew treated customers very well and politely . I feel comfortable."
Negativ: "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"

Positiv: "Die europäischen Flugbegleiter waren sehr aufmerksam und freundlich Platzangebot war ausreichend Entertainment: Angebot ok und ein wirklich großer Bildschirm"
Negativ: "Die asiatischen Flugbegleiter waren eher unaufmerksam und vergessen einen auch mal, wenn man etwas bestellt...., passierte mehrfach, leider. Rotwein aus dem Kühlschrank? Oje...."

Negativ: "That no accommodations were made nor provided"

Negativ: "It's was only the passngers who requested they offer them to provide mattress to their seats"

Positiv: "Nichts zu beantstanden. Mehr kann man bei einem economy Flug nicht erwarten."

Positiv: "Gibt wohl nichts auszusetzen. Für Economy kann man nicht mehr erwarten."

Positiv: "Seating Services Entertainment"

Positiv: "The attention to my two nine year old kids. They enjoyed the flight."
Negativ: "The washrooms are to few for the people on the flight. We were always queuing as the toilets were always occupied"

Positiv: "Good, friendly service. Also was given a meal for a 1.5 hr flight!"

Positiv: "When traveling overseas, I believe Emirates is by far one of the best airlines to travel with. From check-in to arrival the staff is extremely professional, polite and helpful. I will look to travel with Emirates every possibility I get."
Negativ: "I think the meals can be simplified a little. Wasn't a big fan of the food, but I rarely eat on the plane so it didn't matter anyway."

Positiv: "Crew and the upgraded entertainment system. Especially, the nee touch screen and 3.5 mm support in the headphone jack."

Positiv: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
Negativ: "On the whole everything was acceptable."

Negativ: "Noisy kids and parents along 14 hours of flight. When arrived at Dubai, we had a long ride of a bus, walking, and transited by train - overall 35 minutes."

Positiv: "Everything. Emirates is fantastic. Great service more room in economy than others."
Negativ: "Nothing."

Negativ: "Very cold. Limited new/quality music to choose from..."

Positiv: "Great Ambience. Excellent Crew. Tasty Food."

Positiv: "Flight was comfortable, plenty of legroom, good entertainment options and food was okay"
Negativ: "All flights were consistently delayed"

Negativ: "Seats for tall people uncomfortable"

Negativ: "Die erste Mahlzeit wurde nach 2+ h Flug serviert, dann gleich eine zweite leichte Mahlzeit. Erst waren wir hungrig, dann zu satt. Hätte man viel besser timen können. Getränke gab es auch fast nur zu den Mahlzeiten. Durst! Service war wenig aufmerksam. Der A380 sah schon etwas ramschig aus und das IFE war älterer Generation. Zudem sehr viel Werbung vor Filmen. Irgendwann fing eine roten Flüsssigkeit an, auf uns zu tropfen. Wein. Die Aufmerksamkeit der Crew hierfür zu erhalten war schwierig. Schließlich fanden sie die Ursache (zerbrochene Weinflasche in Business auf dem Oberdeck) und setzten uns um. Schwach. Wir werden Emirates in Zukunft möglichst meiden."

Positiv: "Gefallen haben die neue Kabine, das technisch aktuelle IFE und die Holzoptik-Akzente um Fenster und in den Toiletten."
Negativ: "Unser Flug hatte 6 Stunden Verspätung. Morgens um 04:00 Uhr durften wir zwei Stunden Schlange stehen, um einzuchecken und einen neuen Anschluss zu bekommen. Wir konnten aber keinen alternativen Zielflughafen wählen. Das wäre vielleicht in DXB möglich gewesen. Nicht in HKG. Abflugzeit war plötzlich ca. 30 Minuten früher, als man uns am Vorabend gesagt hatte. Also zum Gate gehetzt, nachdem Checkin endlich absolviert war - und dann doch noch eine weitere Stunde Verspätung gehabt. Im Flug Nachtcatering für Tagflug - zuerst Frühstück, später ein leichtes Mittagessen (ursprünglich Mitternachtssnack). Das hätte man in 6 h umplanen können. Zu schlechter Letzt gab es kaum Getränkeservice und die Crew schien die meiste Zeit schwatzend hinter geschlossenen Vorhängen in der Galley zu verbringen. Schon recht unprofessionell."

Positiv: "Entertainment facilities very good. Important for those long trips. Food good too"

Positiv: "Bag claim at AMD very poor took 2 hours to claim bags from converted belt ??"
Negativ: "No up grade was given to me because you did not realese the profit that you wanted from my purchase never will I boy a ticket from you or your partners I am a medallion card holder as well amex centurion card holder very up set cheap is not always nice. ?? Ashok patel"

Positiv: "Nothing"
Negativ: "Awful"

Negativ: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"

Positiv: "Excellent crew and entertainment"
Negativ: "Restrooms needed cleaning And Boarding were unorganized"

Positiv: "Die Besatzung ist unfassbar bemüht."
Negativ: "Die Sitze sind eng. Während eines 14-Stunden-Fluges nur ganz zu Beginn und ganz am Ende Essen zu bekommen, ist nicht genug (es hätte offenbar wohl Müsliriegel dazwischen auf Anfrage gegeben - aber die Besatzung war nirgends auffindbar.)"

Positiv: "Emirates business class is excellent."
Negativ: "Cannot think of anything to complain about."

Positiv: "Boarding"
Negativ: "Toilets"

Positiv: "the best all"
Negativ: "the best in all"

Positiv: "Rund um Zufrieden gewesen und er Flug war sehr angenehm"

Positiv: "Sehr gutes Unterhaltungsprogramm,sehr nettes Personal,das Essen war gut"

Positiv: "See above. Great airline all around. We travel a lot and overall it is one of the two best in the world on almost all counts."
Negativ: "For large number of passengers, boarding is impossibly slow. I don't understand why, after boarding the priority passengers, airline don't board the rest of us from the back of the plane to the front. Doing it the other way makes us stumble across the front seated passengers who are busy stowing their carry-ones. This causes a bottleneck in boarding. Also, there are too many checks on us, which also slows things down. Also, Emirates advertises: one carry-on item of less than 15 pounds. On this flight I would say that at least 75% of the passengers violated this with large and multiple carry-ons. This is unfair to those of us who try to go by the rules."

Positiv: "Service was great, choices for each meal were plentiful, flight was smooth..pilot alerted you when slight turbulence would occur"
Negativ: "Wish the first class pods weren't only for first class"

Positiv: "We couldn't get on the flight because of poor service from people at the counter and missed our flight. We had to be put on another flight. One of our bags has gone missing And we are waiting for it"
Negativ: "Everything"

Negativ: "They tried to cancel my flight.they said they r over booked.it was so stressful as I was going with a group"

Positiv: "airlines is wow as emirates high class but service is bad. even cabin crew staff have an attitude ."
Negativ: "the ground staff of emirates was giving me a very hard time and almost i missed my flight in 1 minute left because of giving wrong information regarding departure section (blue color polo shirt staff) after immigration stamp exit they are standing there and you are in right place terminal but sending u in other wrong floor to get shuttle bus to go in terminal 2 and the other ground staff (emirates staff) even telling same but once I reach terminal 2 they send me back in terminal 3 again. the worse part is the shuttle bus OMG very slow like a turtle to send u back in terminal 3 again. I wish it never happen to anyone as well. running until the last minutes even I came early its like nothing, very bad experience. (the bad things is I suppose to have flight morning but because I came late 1hr and departure stop from it. I cannot have the flight so I rebook the morning flight to afternoon flight like a bought a new flight roundtrip just to catch up for my day but. so imagine if I missed my afternoon flight too because of wrong information given by ground crew staff , who will pay for my flight? its me again and bad thing I need to wait until next day to catch up another flight incase:("

Positiv: "ICE-Unterhaltungsangebot hervorragend. Eines der besten aller Airlines."
Negativ: "Sitzbreite und Sitzabstand zu gering (Airbus A380 ist der beste). Verspätung ohne weitere Ansage am Gate, Verpflegung ist langweilig (immer dasselbe)."

Positiv: "Service was good."
Negativ: "The crew didn't turn off the lights completely. Was tough to get any sleep. The new business class seats are quite cramped."

Positiv: "The staff was nice and efficient."
Negativ: "They didn't start boarding until very late and additionally the flight was an hour delayed. Understood that this is sometimes out of the airlines control as it may have been the airport's fault but they didn't notify the passengers why. This caused me & my boyfriend to miss a ferry we were scheduled to take in Krabi. We lost almost an entire day of our trip because of this."

Negativ: "Last Call ausgerufen, dabei hatte das Boarding noch nicht mal begonnen...."

Positiv: "very comortable seat in business class. very pleasant flight attendant pretty good meal"
Negativ: "flight did not pull up to the gate. Everyone had to walk down the stairs and get on the bus."

Positiv: "Stewards were very polite and helpful. Even offered me extra meal without request. Clean, comfortable aircraft unlike most South East Asian aeroplanes. I recommend THAI Airways."
Negativ: "Seat wasn't spacious enough but that is the case with almost all airlines if you are flying economy class. Food was prepared for Asian taste only. I guess that is understandable."

Positiv: "Service was friendly I had no one sitting next to me so was able to be comfortable Boarding was quick Entertainment could have more options but was still good"
Negativ: "Didn't enjoy the options of food"

Positiv: "I’m in awe of the special attention we received from the time we entered the airport, all the way to the gate. It was amazing. I can’t fault the service from the home airline."
Negativ: "The food was a touch too salty for my palate. It would have been nice to have someone meet us at Osaka but this may be asking too much."

Positiv: "Flight was fine. Good entertainment. Skychat nice add on"
Negativ: "Service not responsive when you called them. When seated on the middle sometimes difficult to get out, that's why the is a call button. The only problem, no reaction when activating that light."

Positiv: "Die neue A350 ist ein modernes und leises Flug mit ausreichendem Sitzabstand und gutem Entertainment Angebot. Personal und Service sind sehr freundlich."

Positiv: "Its a very good flight with good service and hospitality"
Negativ: "I find the selection of movies and songs quite limited."

Positiv: "Business class service was great!"
Negativ: "Problem accessing the wifi"

Positiv: "Attentive service, great food, smooth flight"
Negativ: "Security queue when transferring at Bangkok Airport: Need more scanners and a fast track lane would be nice. Decor on the plane a bit tired with some paint chipping"

Positiv: "Obwohl wir in der Mitte der Mittellinie gessesen haben, hatten wir genügend Beinfreiheit."

Positiv: "I always fly Thai airways between Bangkok and Phuket. They are always on time, consummate professionals, and over all, a great experience. Very happy I was able to check my luggage through to my international destination! Thank you Thai airways!"
Negativ: "Nothing"

Positiv: "New, comfortable plane, good choice of movies, good food, great crew."
Negativ: "Bangkok Airport is a terrible transfer airport. The air-conditioning is insufficient so it is very hot inside the terminal and the food is over-priced. Boarding at Frankfurt Airport was a bit chaotic."

Positiv: "Nach wie vor sehr zuvorkommendes, nettes Personal. Bestuhlung bequem. Vegetarisches Essen wurde auf (Vorab-) Wunsch serviert."
Negativ: "Essen war okay, aber nicht mehr spitze wie früher. Leider haben wir dieses mal anscheinend Sitzplätze erwischt, die voll im Abstrahlbereich der Klimaanlage lagen. (Da es keine Luftdüsen pro Platz gab nicht regelbar). Vielleicht ist das Ganze ja bauart-bedingt bei dieser Ausführung der Boeing 747-300?? Bin aber schon oft geflogen und habe noch nie so auf einem Flug gefroren (trotz langer Kleidung + Decke)."

Positiv: "Der Flug ist puenktlich gestartet, das Essen war gut, das Flugpersonal freundlich ! Die niegelnagelneuen Flugzeuge von Thai Airways sind ein Genuss, geraeumig, sauber, durchdacht !"

Negativ: "Home"

Positiv: "Crew were bright and cheery"
Negativ: "Even though a short flight 1 hour 15minutes I am surprised no VOD - not even in business."

Negativ: "The service was not that great. Normally the staff is very attentive but they lacked in service this time and I am not an attention seeker. (In all the flight I ask for their presence 1-2 times for water) Who knows why. Got served the wrong plate and drink."

Positiv: "The Flight attendants were nice and helpful"
Negativ: "Small confined seating area resulting in my hot tea being dumped into my lap as a result of the person in front of me reclining the chair"

Positiv: "Sehr freundliches Personal, große Startverspätung wurde größtenteils wieder aufgeholt"
Negativ: "Der Flug startete mit 45 min Verspätung, obwohl das Boarding pünktlich begann. Die vorab georderte Früchtemahlzeit - ich esse gern leicht auf langen Flügen, weil ich sonst nicht schlafen kann - wurde nicht serviert. Also nahm ich stattdessen Thai-Curry, wie es "unthailändischer" nicht schmecken kann. Und das bei Thai Airways. Die Bordunterhaltung wäre theoretisch sehr gut gewesen, nach den angebotenen Filmen zu urteilen, aber Kopfhörer wurden nicht ausgeteilt."

Positiv: "Flight delayed by 45mins, but no apologizes or explanation, maybe it's a standard kinda approach for them. But unusual."

Positiv: "Space and treatment like a human being."
Negativ: "The plane was about 20-30 minutes late taking off. Fortunately, I still made my connecting flight."

Positiv: "The flight was smooth, comfy, and relaxing. The chairs have everything you need with two pockets, USB, power outlet, and stereo headphone jacks (it looks like the old school dual mono with two prongs but just plug into the right one for stereo). The entertainment was superb with very recent films (although they were censored which sucks) and a responsive unit and nice remote."
Negativ: "The only thing that was lame was the food. Absolutely terrible. You don't have many options at 40,000 ft but be prepared for sub dollar store quality. At least the booze was free."

Positiv: "good service, good food"
Negativ: "seats are getting older."

Positiv: "Pünktlichkeit und Sitzkomfort"
Negativ: "Kein nachhaltiger Getränkeservice"

Positiv: "Boardingprozedere"
Negativ: "Nach Online CheckIn keine QR / Barcode fürs Handy auf der Langstrecke möglich"

Positiv: "Good service."

Positiv: "Excellent, clean, up to date plane."
Negativ: "The food was good considering the flight was only an hour, BUT no beer was wine as available, even for purchase."

Positiv: "Die Betreuung bei der Zwischenlandung in Bangkok was sehr aufmerksam und zuvorkommend -"
Negativ: "Wohl nicht den besten Tag einer Flight Attendant Crew erwischt - es machte den Eindruck als ob die Freude an der Arbeit abhanden gekommen wäre"

Positiv: "Aufmerksam und sehr professionelle Crew sowie wie man es sich bei Thai Airways immer vorstellt"
Negativ: "keine Bemerkungen - sehr gut und professionelle Dienstleisung - bravo"

Positiv: "Very comfortable flight!!! Good was amazing!"

Positiv: "The Thai air crew did a reasonably good job at managing a large group of unruly, rude and disruptive passengers"
Negativ: "The unruly passengers were a potential danger to the crew and the rest of the passengers. The Thai crew could have been faster in resolving the situation."

Positiv: "Wegen einem eingeklemmten Nerv in der Hüfte konnte ich nicht richtig gehen. Das Krankenhaus hat mir eine Bestätigung für einen Rollstuhl mitgegeben. Das habe ich an Thai Airways weitergeben. Der Transport vom Auto bis zum Einstieg ins Flugzeug wurde super durchgeführt. Check In, Passkontrolle bis zum Bording war Klasse. Auch wurde alles an München weitergegeben, so dass auch da der Transport vom Flieger bis zur Abholung vom Parkservice hervorragend klappte. Danke an Thai Airways und auch an der Münchner Flughafen"

Positiv: "Efficient and timely check in and boarding. Spacious leg room. Friendly crew. Yummy snacks (margarita roll and solar dried banana) were a nice surprise!"

Positiv: "Flight on time, and even served food! We only went on an hour and a half flight!! Would take again!"

Positiv: "Schnelles Boarding, extrem freundliches Personal."

Positiv: "The premium service and the comfort of flat beds . Efficient service allowed more time to sleep which was much appreciated"

Positiv: "The crew; they were superb, courteous and kind. The food wss good. The flight made good time."
Negativ: "The Indian passengers. Can't be helped I suppose since it was a flught to India. Not enough leg room."

Negativ: "Ich saß auf dem Platz 51C und unter dem Vordersitz war irgendetwas verbaut, so dass ich viel weniger Beinfreiheit hatte als son.st"

Positiv: "Geräuschkulisse Entertainment aktuell Bequeme Sitze"
Negativ: "Boarding verspätet Schlechtes Englisch der Besatzung"

Positiv: "Viel Platz in großem Jet für diese relativ kurze Strecke. Gute Verpflegung."
Negativ: "Es war kein Entertainment verfügbar, lediglich ein Infobild mit Route und Flugdauer."

Positiv: "Nettes Personal, Verpflegung war auch ok. Die Versorgung mit Getränken war sehr gut."
Negativ: "Beim Online Checkin haben wir festgestellt, dass wir nicht nebeneinander sitzen. Die Plätze zu ändern war leider nicht möglich, somit mussten wir auf den Online Checkin verzichten. Am Flughafen mussten wird dann auch mehrmals nachfragen und bitten bis und die Dame nebeneinander setzte. Die Auswahl an Filmen war etwas mager."

Positiv: "Sehr ruhiger Flug. Kurzeitige Turbulenzen, die jedoch vom Piloten angekündigt wurden und daher nicht überraschend kamen."
Negativ: "Die Filmauswahl war leider nur sehr mäßig und gering. Das Essen war Ok, jedoch war unsere Dame ziemlich genervt und man musst sich mit dem Essen und Trinken sehr beeilen, da sehr flott wieder alles abgeräumt wurde."

Positiv: "Sehr ruhiger Flug ohne Turbulenzen. Für die kurze Strecke ein sehr großer und komfortabler Flieger (A330)"

Negativ: "Beim Check In wurde mein Wunsch nach einem Platz am Gang ignoriert. So musste ich in der Mitte Sitzen."

Positiv: "The staff was very attentive and kind, they even served us a small meal! I did not expect that for such a short flight :)"

Positiv: "Sehr freundlich Bedienung im Flugzeug mit verhältnismässig gutem Essen in der Economy. Während dem Flug wird öfters Getränk vorbeigebracht."
Negativ: "Beim Online Checkin waren keine 2 Sitze nebeneinander verfügbar. Beim Checkin am Flughafen war zusammensitzen dann trotzdem möglich."

Positiv: "Netter Service wie fast immer auf ThaiAirways Flügen. Pünktliche Ankunft in Singapur."
Negativ: "Veraltetes Inflight System mit sehr kleinen Bildschirmen, da Flug auf einer älteren Boing 747 statt fand. Sehr langer Weg bis zum Gate am Flughafen in Bangkok."

Negativ: "Anscheinend Unstimmigkeiten der Passagier- Zahl führte zu langem Rollweg und Aussteigen über Gangway und Bus. Dadurch 20 Minuten Verspätung, obwohl der Flug eigentlich pünktlich war. Es wurde 2* gezählt."