Finde günstige Flüge nach Los Cabos

Positiv: "like all the crews. nice attitude and friendly. very helpful to your needs."
Negativ: "selected our (3 in a group) seats 24 hours before. but in Doha, the ground crew named Mohammed changed our seats . usually in usa you need to ask if you could do that. but that guy printed the new boarding passes and then said we change your seats. i told him that was rude and not courteous to passenger. he had no answer."

Positiv: "The seat that I picked."
Negativ: "Running water in the bathroom"

Negativ: "Nothing"

Positiv: "Everything was great"

Positiv: "Plane quite empty so lots of space."
Negativ: "Service not very attentive, had to repeatedly ask."

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "Good flight"

Positiv: "Everything."

Negativ: "More refreshments"

Negativ: "Boarding, restroom,"

Negativ: "Improve quality of service and cleanliness."

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "Efficient, and courteous,seats too were comfy, neat amd clean"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Positiv: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Negativ: "There was nothing I didn't like about this flight"

Negativ: "3,5h verspätet"

Positiv: "Customer service"
Negativ: "Food"

Positiv: "The service of the cabin was great!"
Negativ: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."

Negativ: "Ok"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "Excellent entertainment very friendly crew"
Negativ: "Food is becoming predictable Qatar Airways"

Positiv: "Great service, friendly and helpful"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "I was flying first time via Qatar and I am very impressed how excellent was everything."

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Crew were good, food was decent"
Negativ: "Equipment/electronics was a bit dated."

Positiv: "Liked the fact that the pre-selected choice of food was served"
Negativ: "The quality food was bad. Staff seem to be frustrated more than trying to help."

Positiv: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Negativ: "It would be nice to have socks to put on for when I want to take my shoes off."

Negativ: "Food was awful and two out of four family members have been sick. One on each flight"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Negativ: "Great staffs and food service."

Positiv: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Negativ: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."

Positiv: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Negativ: "15 passengers waiting in line for the bathroom"

Negativ: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Positiv: "All"
Negativ: "None"

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

Positiv: "Habe ein Upgrade zur Business Class bekommen! War genial! und sehr Freundlich!"

Negativ: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Negativ: "The customer service is terrible. They refused to accommodate me for a 19 hour layover with a complimentary airport hotel stay, claiming there was an earlier flight--that was still 12 hours away, that I would have to pay to book anyway. Pure scam to get you to pay to upgrade your flight, pay for hotel or be condemned to stay in there airport for a whole day. Never ever again! Don't fly them!"

Positiv: "First time I got ice cream on a plane"
Negativ: "Low calorie meals were horrible."

Positiv: "Great service and comfortable ride excellent staff"
Negativ: "Cannot expect better service"

Positiv: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Negativ: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."

Positiv: "This is the way to fly long haul."
Negativ: "Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most."

Positiv: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Negativ: "Cheaper baggage rates"

Negativ: "Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good."

Positiv: "Seat was comfortable, good movies, etc"

Positiv: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Negativ: "Checking in bags and printing boarding passes were long unorganized lines of people"

Negativ: "Wenigstens Wasser ausgeben ohne zusätzliche Kosten"

Positiv: "Excellent airline"
Negativ: "The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience"

Positiv: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."

Positiv: "Crew was attentive."
Negativ: "Tiny, uncomfortable seats with warn cushions."

Positiv: "The crew on Virgin Atlantic was superb!"

Positiv: "crew was nice"
Negativ: "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding."

Positiv: "Food was very good"
Negativ: "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"

Positiv: "Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,"
Negativ: "Nothing. Trip both ways were outstanding."

Positiv: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Negativ: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"

Positiv: "The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep."
Negativ: "The crew speaks to quick and the Australian accent is not always easy to understand"

Negativ: "Bathrooms needed more cleaning mid-flight."

Positiv: "Crew were friendly and courteous"
Negativ: "Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners"

Positiv: "Top glass airline"
Negativ: "I lake food and good service crew"

Positiv: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Negativ: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Positiv: "Food and entertainment was excellent"
Negativ: "Staff seemed a bit stressed and busy but very efficient"

Positiv: "Food and service was ok"
Negativ: "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."

Positiv: "Talk about an awesome experience. I loved the friendly staff and the accommodations were superb. I could ask for no better. Even the food was excellent."
Negativ: "I have nothing but praise."

Positiv: "Free everything...food, wine, spirits, movies, etc. Nice crew!"
Negativ: "Seats a little hard, main dinner dish was a little odd but okay."

Positiv: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Negativ: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."

Positiv: "Nothing"
Negativ: "My flight was cancelled on Christmas Day, but we had to stand in line to wait to get onto another flight on another airline. They were so slow that the flight they tried to put everyone left and then they offered ZERO assistance to get another flight and wouldn’t even refund my ticket, just told me after waiting 3 hours to call whoever I booked with for a refund."

Negativ: "Everything about my experience was HORRIBLE."

Positiv: "in flight experience is above average"
Negativ: "The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication."

Positiv: "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Negativ: "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."

Positiv: "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."

Positiv: "NA"

Positiv: "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Negativ: "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."

Positiv: "Everything!"

Positiv: "The flight was late but the pilots made up most of the time"
Negativ: "Uncomfortable seats"

Positiv: "This is my new favorite airline. I loved the staff and all the amenities. I was so comfortable and the food choices were great. I felt like I was cared for and my comfort mattered."

Positiv: "The flight was on time."
Negativ: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."

Positiv: "Makes travels to LAX a little easier for us dedicated Virgin Melbourne folk. Can. Ow fly direct to LAX without going through Brisbane and Sydney. Food was great. Boarding seemed a little slow. Flight was smooth and on time. Welcome back Virgin."

Positiv: "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Negativ: "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."

Positiv: "Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices."

Negativ: "Seats need more padding"

Positiv: "comfort, entertainment, food"
Negativ: "nothing"

Positiv: "Dinner was fantastic! Excellent meal. Flight crew were terrific as well."
Negativ: "Dislike the recent removal of onboard snacks. It's a very long flight. Nuts or chips or cheese and crackers would be very helpful. Had no idea this service was discontinued until way into the flight. Not sure why it was stopped. Btw I don't believe this was a Virgin Atlantic flight, I believe it was Virgin AUSTRALIA. Think you have names backwards on survey."

Positiv: "Genuinely pleasant cabin crew, good service, good food."
Negativ: "Virgin Upper Class seats are cramped, with very limited stowage space. Turning the seat into a lay flat bed (and returning it seat at the end of the flight) takes some effort--not the simplest of processes. I'm not tall, but my feet protruded into the aisle so I was being disturbed whilst sleeping. Seat is also quite narrow--feels quite claustrophobic when sleeping."

Positiv: "Crew was awesome and their service was great. I liked that they put snacks like fruit out to eat during the flight."
Negativ: "The meals were terrible. I flew on VA a couple of years ago and the food was very good but it has really gone down since then."

Negativ: "Watch out for checked baggage fees on short haul international flights. If you buy their saver fare, VA charges you $130 to check a bag at the check-in counter. Highway robbery in my opinion! Make sure you add a bag beforehand. Corporate greed at its worst."

Positiv: "All the meals and movies included"

Positiv: "Mostly everything was fine."
Negativ: "Not really anything particularly that I didn't like."

Positiv: "Very happy with everything"
Negativ: "Air conditioning"

Positiv: "It was on time, and the crew was welcoming and helpful."
Negativ: "The lack of healthiness of the snack--mostly sweets."

"Boarding was on time (if not a little early). The flight was unfortunately not properly catered for snack boxes in main cabin. This is likely a one off instance, but it’s a long flight for no food options other than pretzels and Biscoffs. Service was attentive and friendly. This particular flight offered Delta’s DeltaOne lay flat first class seats. Would highly recommend. Flight left on time and arrived early!"

"This was the Delta Shuttle flight (operated by Republic Airways (therefore not a mainline flight)). The crew was exceptional in expediting boarding, accommodating customers, and politely dealing with “difficult” passengers (don’t be that passenger - it’s a 40 minute flight). Great flight overall."

"Great service during the pandemic."

Positiv: "The crew was amazing."
Negativ: "Nothing"

Positiv: "Social distancing, purell wipes were handed out, food and water handed out in a baggy."
Negativ: "everything was great. I love delta."

Positiv: "Delayed"

Positiv: "Crew and service was amazing"
Negativ: "Paid $28 for internet and it didn’t work"

Negativ: "Better space. Better service. Terrible directions"

Positiv: "The timeliness of the flight and the service during the flight."
Negativ: "The tagging of the bags. The bigger bags should be the only ones tagged. Smaller bags that fit in the bin should be allowed in the cabin."

Positiv: "Great crew, prompt and courteous despite the short flight"
Negativ: "Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management."

Negativ: "WiFi"

Positiv: "There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great."
Negativ: "The boarding situation is odd and less organized or structured than any of the other airlines I've flown with."

Negativ: "Roomier"

Negativ: "Flight was delayed and completely packed so our family could not get seats together"

Positiv: "All the attention bestowed upon me"

Positiv: "Seats are fine. Ordering system is up to date."
Negativ: "After the first two hours of my flight (which I sleep through) I couldn’t buy a drink a soda or anything."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "Gave information about delay clearly and gently"
Negativ: "Delay"

Positiv: "Crew trying their best to keep passengers happy. Arrival on time."
Negativ: "Incredibly bad, mostly unhealthy, overprocessed food. Glad I brought my own. Very narrow seats. No opportunity to upgrade to economy plus. One day you will have casualties from minimizing further and further the seating space until even normal- sized people collapse from lack of blood circulation. (On my outbound flight from Atlanta to D' dorf an oversized seat neighbor literally flowed partly into my seat, making matters worse.) A major concern: stewardesses support the general fashion of darkening the cabin in the interest of movie watchers and general quiet. What about my right to daylight, especially during a day flight from D' dorf to Atlanta? It's helpful against jetlag. 11 hours in a darkened pipe followed by arrival at night time are unhealthy. The film program is not intetesting enough to justify this decision."

Positiv: "The great job the crew preformed."
Negativ: "older plane - seats were not comfortable."

Positiv: "Smooth sailing"
Negativ: "Small bathrooms, difficult to access."

Negativ: "Touch screen monitor was unable to register touch, so no entertainment available."

Positiv: "fast flight"
Negativ: "Wi-fi sucks"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "No waits, front desk personnel were helpful about baggage accommodations. Clear communications."
Negativ: "No issues."

Negativ: "Small seater aircraft was cramped"

Positiv: "Leg room and seats are very tight and I'm a small person."
Negativ: "Coach class is very crowded."

Positiv: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."

Positiv: "The movie options."

Positiv: "Unlike the flight from DTW to PVR, the sound didn't keep cutting out on the video screen, so I was able to watch a movie this time."
Negativ: "The last row is always awful. It would be nice to at least be able to recline the seat."

Negativ: "Consumer beware - you will be lied to by people at every level. They can mess up your reservation and then not let you fly. Good luck they are big companies and you are just one person and they won’t answer a call or email you. You will lose!"

Positiv: "Great flight attendant by the name of Jeff..super courteous...friendly..not at all presumptuous! Great selection of “ newer” movies"
Negativ: "Prices they charge for snacks."

Positiv: "Everything was great."

Positiv: "The flight was operated by Delta."
Negativ: "I waited too late to upgrade my seats, but there were no negatives."

Positiv: "Loved having phone and computer outlets!"
Negativ: "Ran out of food by the time they got to the passengers toward the back and it was a 4 1/2 hour flight."

Negativ: "Flight was moved up from 830am departure to 6am departure with very little notice, and my layover was reduced from almost 2hrs to 30 minutes. Then, my bag was lost. Terrible."

Positiv: "On time departure, actually got to Cabo early."
Negativ: "The seat in front of mine had a broken reclining lock mechanism and the passenger kept trying to switch from recline to sitting up and it wouldn't latch in the upright position, so he kept jerking the seatback up and down for the entire 4 hour flight. Also the rows were so tight, and seatbacks were so close together, that the reclining seat in front of me was 6 inches from my face."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "nice people"
Negativ: "need more free food and drinks"

Positiv: "The flat bread pizza was good. The drink selections were good. The meals were terrible! Besides that, we had a great flight (13 hours)"
Negativ: "The food The air was super dry (had nosebleeds twice)"

Positiv: "Although the flight was delayed, when it was time to board and take off, this was extremely efficient."
Negativ: "Delayed flight. However, I know this sometimes out ot the airlines control."

Positiv: "Staff smooth flight great landing and free movies"
Negativ: "Everything was perfect"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "In flight staff were rude and had poor attitudes. Very unexpected!"

"Baggage drop-off könnte schneller sein, die FlugbegleiterInnen könnten freundlicher sein"

Positiv: "Crew was great, on time flight, clean plane."
Negativ: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Positiv: "Confort and kindness"
Negativ: "It was too cold"

Positiv: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Negativ: "Nothing"

Negativ: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Negativ: "Information on arrival time was not correct"

Positiv: "Great crew."
Negativ: "Ran out of business class meal. Substituted a Econ class."

Negativ: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Negativ: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Positiv: "Reclinable seats."
Negativ: "The food!! The lights could be dimmed as it was a night flight."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Positiv: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Negativ: "Everything was very good."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Being fed was amazing and watching free TV was great!"
Negativ: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Positiv: "Helpful and kind crew"
Negativ: "I wish there was WiFi"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Negativ: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Positiv: "Friendly and efficient crew. Flights were on time if not even early."

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Negativ: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Positiv: "Nothing to mention"
Negativ: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Positiv: "Nice people and good service"
Negativ: "Not much"

Positiv: "Shirt flight but well catered, boarding was efficient and quick."
Negativ: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Positiv: "Efficient crew"
Negativ: "Long, slow line at check in. Not many new movies or tv shows"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Negativ: "Flight departed 35 minutes late"

Negativ: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Positiv: "Professional crew. Good boarding."
Negativ: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Negativ: "Boarding was confusing and disorganized"

Positiv: "Crew"
Negativ: "N/a"

Positiv: "Friendly attendants. Decent food, and frequent snacks and beverages."
Negativ: "No charging ports for electronic devices."

Positiv: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Negativ: "there was no lounge close to our departure gate"

Negativ: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Positiv: "Nothing"
Negativ: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "The staff was extremely pleasant. Food was good!"
Negativ: "Have no complaints"

Positiv: "Easy boarding, entertainment"
Negativ: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Negativ: "Flight was delayed for 4+ hours"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Positiv: "Nothing"
Negativ: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Negativ: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Negativ: "Seats were too close together."

Positiv: "The crew was excellent and surprisingly the seats were comfortable."
Negativ: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Positiv: "Great newer plane, great service!"

Positiv: "Flight was on time."
Negativ: "In flight complimentary food and drink service could have been better."

Negativ: "More options for gluten free food. Always get the same dish"

Positiv: "Crew was solicitous."
Negativ: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "Red wine was excellent"
Negativ: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Positiv: "Friendly attendants, entertainment variety"
Negativ: "Comfort, food could have been better."

Positiv: "The cue lines per zone are a brilliant idea!"

Negativ: "Baggage check in was stressful"

Positiv: "great food, entertainment and seat comfort"
Negativ: "nothing"

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Negativ: "wine selection divider between seats"

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Negativ: "Verspätung"

Negativ: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Positiv: "Over all everything was great, except the bags check in"

Positiv: "Good selection of movies"

Negativ: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Negativ: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Negativ: "No offer of snack with no egg in it."

Positiv: "Nothing"
Negativ: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Negativ: "Please see comments above about this flight."

Positiv: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Negativ: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Positiv: "Only the cabin crew was good."
Negativ: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Negativ: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Positiv: "Der Flug ist wegen Schlechtwetter abgesagt worden. Dagegen kann man nichts sagen. Aber...."
Negativ: "Das wir zum umbuchen über zwei Stunden in einer Schlange stehen müssten war eine Zumutung."

Positiv: "Pünktlich, sehr unkompliziertes Boarding, nettes Personal. Ich bin mehr als bespannte am Zielort angekommen. Gerne wieder."
Negativ: "Das Essen war eher mäßig, aber dass es überhaupt etwas zu essen gab auf einem Flug von unter einer Stunde fand ich sehr positiv, wenn auch nicht unbedingt nötig."