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Positiv: Food and entertainment

Negativ: Turkish airlines cancelled my flight from thessaloniki to Istanbul. I had to book a different flight and paid an extra $1300.00 so I can return home. I have send numerous emails so I can get an involuntary refund and have received no response from anyone. I have send hours on hold with the airline and after holding for more than half an hour, they hung up on me without speaking to me. This is very bad for business. Never fly with the! Now I understand why their tickets are so cheap.

Positiv: Overall is perfect

Negativ: Yes

Positiv: Late departure but kept informed. Food good.

Positiv: Staff was great and very helpful

Negativ: If they didn't change my flight for 2 hours earlier.

Positiv: This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary.

Negativ: Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare.

Negativ: Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again....

Positiv: I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing.

Negativ: Not getting hit twice by the crew serving food and at least an apology.

Positiv: Food and entertainment

Positiv: Yes

Negativ: Them good

Negativ: Tv and food

Positiv: Nothing

Negativ: Poor customer service

Positiv: It was crew amazing

Negativ: If the airline cancels any flight, they should have stated so BEFORE boarding the plane.

Positiv: My sleep

Negativ: Food

Positiv: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Negativ: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Positiv: Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety

Negativ: Sometimes, food Some seats were too tight.

Positiv: Food and entertainment

Positiv: Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious.

Negativ: Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight.

Negativ: All of the less than good, obvious!

Positiv: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Negativ: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Positiv: The crew was very kind

Positiv: The crew was professional & friendly

Negativ: Food was terrible honestly, entertainment system didn't work on 1st flight.

Positiv: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Negativ: I flew economy and all was good and appropriate to the level.

Positiv: Almost everything, especially the crew.

Negativ: Don’t feel like anything should be better to be honest

Positiv: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Negativ: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Positiv: The crew tried to be helpful but were equally frustrated with the ground crew.

Negativ: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Negativ: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Positiv: Nothing

Negativ: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Negativ: All of the less than good, obvious!

Positiv: Crew were excellent

Negativ: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Negativ: Food

Positiv: Good

Negativ: Good

Positiv: Little things like being greeted by name when boarding, funny safety video

Negativ: Wasn't the biggest fan of the food

Positiv: The seating was very uncomfortable and cramped I

Negativ: I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me.

Positiv: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Negativ: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher

Positiv: Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious.

Negativ: Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight.

Positiv: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Negativ: Very poor job . I had bad experiences.

Positiv: Some of the crew were amazing and some were grouchy and not very helpful

Positiv: Everything was excelent

Negativ: Nothing

Positiv: New planes, good food, nice crew

Negativ: Didnot like the airport in Istanbul 25 min of walk

Positiv: We were unable to fly EBL IST TUN IST due to TK cancelled their flights from EBL IST. No flights from EBL. I am requesting a refund for unused portions of my tickets please advise. Thank you for your assistance

Negativ: We wrote to TK on face book, messenger, customer care and called them. No assistance has been provided. They kept referring us to you. We were stranded in Erbil without any assurance for reprotection. Finally they assisted us back to JFK on QR but our segments to TUN is unused and I am requesting a refund. Thank you for your cooperation.

Positiv: Overall is perfect

Positiv: Everything was comfortable and the crew were lovely.

Negativ: Due to mishandling of the situation, we were not allowed to board the plane, despite the fact there was no restriction for us not to do so.

Negativ: The TV wasn't working and the crew I asked for help didn't do anything about it

Positiv: The crew was very kind

Positiv: Nice crew, good food.

Negativ: Both bathroom were not working in business class area.

Negativ: Still don’t have my luggage yet

Negativ: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Positiv: The plane ✈️ itself the attendants . The entertainment on board. Really great

Negativ: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Positiv: Confort and kindness

Negativ: It was too cold

Positiv: Muslim food

Positiv: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Negativ: Move the drapes a few more inches back.

Positiv: It was crew amazing

Positiv: Baggage policy and amenities on board as well as the Istanbul airport as a connector.

Positiv: Nothing

Negativ: Poor customer service

Positiv: The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something.

Negativ: If a tooth paste and brush was provided in the little pack it would have made life better.

Negativ: They cancelled my flight

Positiv: Very nice and friendly crew

Negativ: Keep going same detection

Positiv: Nothing

Negativ: Poor customer service

Positiv: Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices.

Negativ: There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class.

Negativ: They cancelled my flight

Positiv: Service was excellent. Technology was amazing. The people were Beautiful

Negativ: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Positiv: Food was good in general (parmesan pasta, mousse desert), sometimes okay (chicken) Movies and music were well-updated and in large variety

Negativ: Sometimes, food Some seats were too tight.

Positiv: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Positiv: Crew were excellent

Negativ: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Positiv: Klm's consistantly high standards in everything they do.

Negativ: Nothing

Positiv: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Negativ: Move the drapes a few more inches back.

Positiv: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Negativ: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Positiv: The food is delicious, for a short 3 hour flight, unlike other airlines which they only give u snacks like cheeze it or crackers

Negativ: It would be better if there’s a mini screen for movie as well

Positiv: The crew was friendly and helpful.

Negativ: The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too.

Negativ: Tv and food

Negativ: Very poor job . I had bad experiences.

Positiv: Sits are very comfortable and the food is amazing.

Negativ: The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road.

Positiv: Outstanding and conscientious crew.

Negativ: Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking.

Positiv: The food is delicious, for a short 3 hour flight, unlike other airlines which they only give u snacks like cheeze it or crackers

Negativ: It would be better if there’s a mini screen for movie as well

Positiv: The flight was excellent, and the team worked very well.

Positiv: My sleep

Negativ: Food

Positiv: Baggage policy and amenities on board as well as the Istanbul airport as a connector.

Positiv: Everything was excellent even the landing was as smooth as butter

Negativ: A free upgrade to a business class seat :(

Positiv: Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices.

Negativ: There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class.

Positiv: All what you think :)

Negativ: The place's we are sitting can be better

Positiv: Some of the crew were amazing and some were grouchy and not very helpful

Positiv: My sleep

Negativ: Food

Positiv: Baggage policy and amenities on board as well as the Istanbul airport as a connector.

Positiv: Too short For my experience is not hectic

Negativ: Entertainment crew food

Positiv: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Negativ: AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE.

Positiv: Excellent service . Good customer service

Positiv: Service was excellent. Technology was amazing. The people were Beautiful

Negativ: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Positiv: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.

Positiv: The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something.

Negativ: If a tooth paste and brush was provided in the little pack it would have made life better.

Positiv: Nothing

Negativ: Poor customer service

Positiv: The customer service, the seats were comfortable and the food was great

Positiv: Awesome food. Comfortable seats. Nice crew

Negativ: Yes

Positiv: The crew was attentive

Negativ: Stay away from Turkish airlines. Customer service is the worst I have ever experienced

Negativ: New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane

Positiv: I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!

Positiv: It was crew amazing

Negativ: Change the crew they were rude

Positiv: The food is delicious, for a short 3 hour flight, unlike other airlines which they only give u snacks like cheeze it or crackers

Negativ: It would be better if there’s a mini screen for movie as well

Positiv: The customer service, the seats were comfortable and the food was great

Negativ: The TV wasn't working and the crew I asked for help didn't do anything about it

Positiv: Great flight, on time, wonderful food and friendly flight attendants

Negativ: Everything was perfect!

Positiv: The crew and the aircraft

Negativ: More food and more toilets for the economy class

Positiv: ThAt i left erbil

Negativ: 5 hours flight without entertainment, small airplane I. Addition to that my flight from Amman to jeddah was very bad, I will not book with jordanian airlines anymore

Negativ: Very poor job . I had bad experiences.

Positiv: The food is delicious, for a short 3 hour flight, unlike other airlines which they only give u snacks like cheeze it or crackers

Negativ: It would be better if there’s a mini screen for movie as well

Negativ: They cancelled my flight

Positiv: Everything was comfortable and the crew were lovely.

Positiv: Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them.

Negativ: Didn’t even take off!

Positiv: Yes

Positiv: Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me.

Positiv: The food is delicious, for a short 3 hour flight, unlike other airlines which they only give u snacks like cheeze it or crackers

Negativ: It would be better if there’s a mini screen for movie as well

Positiv: Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA

Negativ: Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500

Positiv: Some of the crew were amazing and some were grouchy and not very helpful

Negativ: New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning

Positiv: I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing.

Negativ: Not getting hit twice by the crew serving food and at least an apology.

Positiv: Everything was excelent

Negativ: Nothing

Negativ: Turkish airlines cancelled my flight from thessaloniki to Istanbul. I had to book a different flight and paid an extra $1300.00 so I can return home. I have send numerous emails so I can get an involuntary refund and have received no response from anyone. I have send hours on hold with the airline and after holding for more than half an hour, they hung up on me without speaking to me. This is very bad for business. Never fly with the! Now I understand why their tickets are so cheap.

Positiv: Food and entertainment

Positiv: Baggage policy and amenities on board as well as the Istanbul airport as a connector.

Positiv: The crew was attentive

Negativ: Very poor job . I had bad experiences.

Negativ: Turkish airlines cancelled my flight from thessaloniki to Istanbul. I had to book a different flight and paid an extra $1300.00 so I can return home. I have send numerous emails so I can get an involuntary refund and have received no response from anyone. I have send hours on hold with the airline and after holding for more than half an hour, they hung up on me without speaking to me. This is very bad for business. Never fly with the! Now I understand why their tickets are so cheap.