Finde günstige Flüge nach Maspalomas

Positiv: "Food was abundant and pretty good. I paid $91.95 US (think it was 75 euro) for the exit row and felt this was money well spent."
Negativ: "They charged me $90 for my luggage. Several weeks or perhaps even months after I booked, I received an e-mail saying I had booked Super Cheap Economy or some such. It had a link to pay for 'additional services' but not luggage. At the time of booking, I checked and the price given was $35. So, I have protested the additional $55 with my CC company and will see what happens. BTW the luggage was not overweight. They turned off all the lights, including my personal reading lamp, so I could not read and had to just sit there doing nothing. That really blew big chunks. I only got two small glasses of wine."

Positiv: "One of the best services on a shorthaul flight in business class! What impressed me the most: the flight attendants were incredibly attentive and so kind - took time to chat with us etc. Besides that excellent service. I didn’t even miss personal screens, and that says a lot!"

Positiv: "Same as previous flight"
Negativ: "Same as previous flight"

Positiv: "everything:personal, services"

Negativ: "Don't like their bagage fees"

Positiv: "Der Flug war ruhig und das Bordpersonal war sehr freundlich und hilfsbereit."
Negativ: "Der Check In am Flughafen Hamburg war etwas gewöhnungsbedürftig, erst 2 Std. Vor Abflug. Finde ich zu knapp. Leider hatten wir dann auch noch Verspätung, dies hatte aber keine negativ Folgen für uns."

Positiv: "Personal freundlich und hilfsbereit. Der Flughafen Lissabon ist ideal zum umsteigen, übersichtlich, gut ausgeschildert, klare englisch sprachige Ansagen und überall hilfsbereites Personal."
Negativ: "Schade. Auch der zweite Flug hatte Verspätung."

Positiv: "On time and waited for our connection from Miami without any fuss"
Negativ: "Comfortable seats but very luttle legroom"

Positiv: "Crew was friendly and great!"
Negativ: "TVs did not work, no sound/frozen on games"

Negativ: "Flight was delighted and service staff was slow"

Positiv: "Flugpersonal zuvorkommend und sehr freundlich. Flugzeug auch sehr sauber. Kann nichts aussetzen!"

Positiv: "Flug hatte ca. eine Stunde Verspätung beim Start. jedoch sind wir nur 20 Min später geladet. Flugbegleiter super freundlich und zuvorkommend."

Positiv: "Der Flug ist ziemlich pünktlich gestartet, das Flugpersonal war sehr aufmerksam und freundlich, es gab einen kleinen Snack und verschiedene Getränke umsonst."

Negativ: "My round trip ticket was purchased and in the confirmation it stated that it included one free checked bag. i also went online to reserve a window seat which cost 12.95. When I got to the airport I was told I had to pay 110 for my one checked bag as well as they had moved me to an aisle seat. Basically scammed me out of 122.95. I have complained with ygthe airline and if it is not resolved I will not be flying with them again."

Negativ: "This airline company was looking like a scam. I was refused the flight. Then promised compensation, which was then refused again. Treated like kettle. Simply corrupt company."

Positiv: "Hungrig oder durstig blieb man auf diesem Flug jedenfalls nicht."
Negativ: "Man konnte sich auf den recht kleinen Bildschirmen keine Filme anschauen, sondern nur zwischen verschiedenen Kanälen switchen."

Positiv: "The crew was very attentive and helpful"
Negativ: "It was hot in the cabin. The lights were turned on and off without an announcement and without much time to sleep."

Positiv: "Very friendly staff and well organized."

Positiv: "Komfort"
Negativ: "Verspätung. Zu wenig Service also jede musste nach ninten gehen und für sich selbst ein Sandwich holen"

Positiv: "Die Piloten machte einen guten Job und versuchten die Verspätung einzuholen."
Negativ: "Dass auf einem 2,5 Stündigen Flug nicht mal Wasser verteilt wurde ist sackschwach!"

Positiv: "The food was good and there was a decent variety of things to watch."
Negativ: "Having another TSA check at our gate at the last minute just because we were going to New York, the whole process made our boarding time late and our take off time pushed back even though they had 3 hrs to figure it out. The main flight stuardess in charge was rude and kept giving attitude to people when they asked questions because half the people on the flight didn't understand Portuguese. I wasn't allowed to pick my seat on the website so we ended up in a middle row. The person i was traveling with is over 6 ft and could not comfortably fit in the seats. Thankfully no one sat on the end so we were able to spread out between 3 seats. The entire experience made us not want to fly into Portugal again."

Positiv: "Seats were comfortable with plenty of room between you and the seat in front of you. Huge plane. Very nice."
Negativ: "My video screen did not have English available"

Negativ: "Flight Washington delayed. Airport about closes upon Arrival!"

Positiv: "Nothing."
Negativ: "They gave my 70-year old mother only a few hours notice that they were changing her one-stop four-hour 6AM flight into an 8AM multi stop 14-hour marathon. In fact, she was already asleep when they changed her flight, so she was already at the airport when she found out about the change. To do this to a 70-year old woman is reprehensible. Worse, after 2-hours with customer service, nobody there made any real attempt to remedy the situation or offer any compensation. Worst airline experience EVER."

Positiv: "Nothing"
Negativ: "First flight was delayed by just a half an hour and we arrived in Portugal. We had a connecting flight to AMS with also TAP and had a two hour window to make the next flight with the same company (TAP). We were in line for passport and then security and talked to several TAP employees and they said we would be have time and wouldn't have a problem catching the second flight. Well, we got through the lines with 30 min before our next flight and they wouldn't let us on. Customer service and organization of the airline is really poor. The aircraft had minimal room and no entertainment. We got on our next flight five hours later and all they gave us was a $10 food voucher. So poorly managed."

Negativ: "easy flight,"

Positiv: "The plane both took off AND landed. Bom!"
Negativ: "Lisbon Airport needs best practices tidy up: layout, cleanliness, boarding process is not good. Passport Control is much improved over last summer: all positions were manned today!"

Positiv: "Very good regional airline; good service; luggage arrived!"

Positiv: "Bevorzugtes Boarding mit Kinder. Sie haben uns einen Platz umgebucht, bei dem ein Sitz frei war!"
Negativ: "1h Verspätung, immer das selbe bei TAP"

Positiv: "Everything was good"
Negativ: "I enjoyed flying with tap"

Positiv: "Nothing"
Negativ: "Flight was overbooked by over 20 people and even though we got the airport 2 hrs early to check in we were bumped from the flight. Next flight available was not for over 8 hrs later that day. Rude and not helpful employees. No gate announcement when flight was then delayed. Most American size carry one do not fit in overbooked head and was forced to gate check."

Negativ: "bought a business class upgrade -- no extra leg space, no larger seats, were out of vegetarian option"

Positiv: "Flug pünktlich. Alles schnell und speditiv"

Positiv: "New plane. Great service."
Negativ: "Seats are very small. No entertainment system."

Positiv: "Smooth flight and landing!!"

Negativ: "My assigned seat was broken. The seat actually fell off the frame. I contacted a crew member who called maintenance to fix it. They couldn't fix it. So the crew member pulled up a seat cushion from somewhere else and just stuck it down in my place. While this was happening, I had to stand around, moving from free place to free place as others boarded. TAP also does not offer vegetarian meals. You have to special request it, unlike most other carriers. This is stated nowhere in the booking process. Even the salad had meat."

Positiv: "Sauberes modernes Flugzeug! (A319)"
Negativ: "Sehr wenig Fußraum!"

Positiv: "newer plane Very difficult to fly cheaper to GVA, not my first flight, not my last"
Negativ: "nothing"

Positiv: "on time clean plane price"
Negativ: "flight attendant not super friendly older plane thus enttainement outdated"

Positiv: "Die freundlichkeit der Cabin Crew war supper. Und das ruhige Fliegen."
Negativ: "Das Essen war nicht das beste aber trotzdem gut. Und das fernsehprogramm war nicht gut"

Positiv: "Late night dinner provided and morning snack"
Negativ: "The seats are really hard to sit on (no soft at all) and seem to be made for very short people, so not enough leg support. I was glad it wasn't a 9 hour flight."

Positiv: "The crew.. Is the best"
Negativ: "Old plane, uncomfortable seats, lack of entertainment"

Positiv: "The crew was always smiling and friendly. The food was better than it usually is, and I was frequently offered something to drink."
Negativ: "I didn't receive a headset for my first flight, though I did on the return. Also, I couldn't turn the monitor off, which made it impossible to sleep."

Positiv: "Comfortable, nice flight. Lots of room for legs.Confortable leather seats. Nice food and drink options.Great flight attendants. Early arrival in Boston. Smooth and pleasant return flight to the US overall just like the flight going to Europe."
Negativ: "Confusing non-European passport check with machines that did not work. Police officers did not help at all. They just waited for us to manage to go through automatic passport checking via machines and stamped our passports. Frustrating for the elderly people in line with us. Long, delayed boarding. Long wait to get luggage at arrival : more than one hour! Long wait at customs although we had landed early and there was no other flight than ours at first, but we waited so long for our luggage that there was an enormously long line because a couple of more flights had also landed. Overall an exhausting experience because of the wait at arrival. And we had a 2-hour drive afterwards... BUT this has has nothing to do with the flight which was great!"

Positiv: "The very long boarding line moved swiftly."
Negativ: "The boarding was late. We spent about a half hour waiting to take off. I don't know how much of this was the airline or the airporr."

Positiv: "Es gibt keine anderen direkten Verbindungen nach Brasília aus Europa, die tagsüber gehen. Schneller und gut organisierter Umstieg in Lissabon ist klarer Vorteil gegenüber länger Wartezeit in Rio oder Saõ Paulo, teilweise mit Flughafenwechsel."
Negativ: "Unbequeme Economy Class, falsche Sitzplatzkarte, keine Steckdosen in Economy - allesamt völlig unangemessen für einen 9,5-Stunden-Flug."

Positiv: "Alles okay, Sitzplatz allerdings nur am Notausgang wählen"
Negativ: "Kleine Sitzplätze mit wenig Beinraum"

Negativ: "video no choice. couldn't control start"

Positiv: "Nichts!"
Negativ: "- Sitzreihen so eng, dass Männer normaler Größe kaum hineinpassen, Knie stoßen an und Zurücklehnen des Vordermanns dadurch unmöglich - Personal teilweise unfreundlich, Essen bekam man ohne ein Wort auf den Tisch geworfen - Laute, beängstigende Geräusche vom Flugzeug ausgehend während und bis 20 Minuten nach dem Start - Essen bestand aus einer Scheibe trocken Toast mit orangenem Käse und Schinken, keine vegetarische Alternative (ich bin kein Vegetarier, aber man wurde ja nicht mal gefragt, ob man das haben möchte) - Boarding hielt sich mit ewigen Erklärungen und Sortieren der Reihen auf, statt endlich das Boarding zu starten"

Positiv: "Professionelle Abwicklung, freundlicher Service"
Negativ: "Sehr enge Sitzplätze, wenig Comfort, keine Erfrischungen; besser etwas höhere Ticketpreise, dafür Getränke dabei"

Negativ: "Es wäre angenehmer gewesen 1 Stunde im Flughafen anstelle im Flieger zu warten (Streik im Frankreich, keine Schuld der easy Jet). Während dieser Zeit gab es keine Verpflegung. Wirklich ärgerlich war der Umstand, dass erst 8 Minuten vor der Landung die Gelegenheit für den Getränke-kauf geboten wurde. Ebenfalls sehr ärgerlich ist der Umstand, dass die Handtasche als Gepäckstück zählt. Im Flieger muss dann wieder ausgepackt werden um das Handy abzustellen und die Medikamente heraus zu nehmen."

Positiv: "The fares are extremely affordable."
Negativ: "The high luggage fee."

Negativ: "Went to the wrong airport, Kayak is so confusing that when I booked my flight I booked it at the wrong airport."

Positiv: "Pünktlich, freundlich. Die Landung musste abgebrochen werden, da ein anderes Flugzeug die Landebahn noch blockierte, der Flugbegleiter hat sofort eine Durchsage gemacht und die Passagiere beruhigt."
Negativ: "Das Boarding ist sehr umständlich, da die Sitzplätze beim Gate abgesperrt waren. Man sollte dies besser organisieren, da einige ältere Leute nicht so lange stehen können."

Positiv: "Alles war in Ordnung, nette Personal , unkompliziert alles !! Gerne wieder"
Negativ: "Das man nicht a mal ein Drink im ticket inklusive bekommet :( aber ist auch nicht so schlimm"

Negativ: "Kundenbehandlung beim ‚Check in‘. Obwohl der easyfly Mitarbeiter um das Ende der 40 minütigen ‚Check in‘ Frist wissen musste verzögerte er den Vorgang um dann mitzuteilen, dass die Frist um eine Minute abgelaufen ist. In folge musste ich 110€ Umbuchungsgebühr für den nächsten flug bezahlen."

Negativ: "Die Probleme mit dem Gepäck beim einchecken. Keinerlei Hilfe oder Versuche dass Missverständnis zu beheben oder erklären"

Positiv: "Freundlichkeit des flugpersonals"

Positiv: "Nothing much"
Negativ: "Zero customer service"

Positiv: "Crew war sehr nett und zuvorkommen. Hat sich um alles für gekümmert"
Negativ: "Boarding war sehr langsam, langes warten in der Kälte. Flughafen war sehr kalt und es stand immer eine Türe offen."

Positiv: "Pünktlich"
Negativ: "Kein service"

Positiv: "I almost missed the plane because the gate wasn’t announced anywhere - really bad organized by Gatwick airport!"

Positiv: "much more leg space room then on other flights i have fly recently."

Positiv: "Shame !!!!"
Negativ: "A humiliating flight experience. Even though we paid for seating on the plane, we also paid for luggage. We arrived with 2 standard trolleys and before boarding the plane they forced us to send them. It did not help that I explained that in the suitcases there were things we needed for flying, valuables, and fragile objects. The crew member was rude and forced us to pull out our belongings: a laptop, a professional camera with a big lens, two books, two porcelain items we bought and we were afraid to send in the big suitcase, two bottles of drinks and two sandwiches. Passports and wallets. I begged the crewman to let me go with at least one suitcase, but he replied rudely that he did not care !!! There was a lot of room on the plane, in the cells. The crew agreed with me. They tried to help and brought me an orange garbage bag so I could put all my belongings in it ... really humiliating !!!"

Positiv: "Flugpersonal war nett,Ansagen des Piloten fand ich interessant..wo man sich befindet,welche Höhe man fliegt"
Negativ: "Kein Essen nötig,da Flug nur 1.25 Std.dauerte"

Positiv: "The speed of boarding"
Negativ: "Other passengers that kept trying to bring more than one item on board"

Positiv: "Staff were very helpful and friendly."
Negativ: "The food wasn't that great but it was reasonably priced to not the end of the world"

Positiv: "Very professional, smooth flight"

Positiv: "Punctual"
Negativ: "Ticketing crew was not the friendliest"

Positiv: "Seats were comfy, airport was clean."
Negativ: "EasyJet's website wouldn't let me purchase checked bag vouchers online and the people at the gate refused to believe me. Even though I had a screen shot and had called the airline. So, had to waste 100 euros in bag fees and get yelled at by two separate gate agents and the British IT person that was there working on their system. Then, we all checked in but had to wait in a tiny waiting space for an hour with no seating. One older woman was on the verge of passing out, two other passengers helped her. EasyJet personnel could care less."

Positiv: "Smooth take-off and landing, no major issues on the flight to report."
Negativ: "We were taken by coach to a plane bound for Paris and were than told to disembark, to be taken to the correct plane for Palma! In the process a mother and her son that were left on the wrong plane had to be collected, before we could take off, which delayed the flight by 45 minutes."

Negativ: "What I do not like is that EasyJet always run late at least to Paris Charles De Gaulle You borrow steal and use other planes to plug holes created by poor planning or at least that is how it appears. Guessing that explains the recent press."

Positiv: "Self Check Inn der Koffer! Flug und Personal 1a!"
Negativ: "Man bekommt nicht einmal ein Glas Wasser."

Negativ: "Chairs are broken"

Positiv: "Abflug 21:50h -> 2h Verspätung -> komplett gecancelt. Abflug nächsten Tag 10h -> weitere 1,5h Verspätung: Pilot musste aus Berlin mit Taxi anreisen. Rückfahrt erneut eine Stunde Verspätung..... wtf?"
Negativ: "Crew war gut, Preise allerdings sehr überteuert"

Negativ: "Leider wirklich eine konsistent verspätete Airline.. 3 mal in 1 Woche hatte ich jetzt mit easyJet zu tun und sie waren nie on time. Heute hatten wir eine unvorhergesehene Verspätung, in dem wir noch 20 Minuten im Flugzeug saßen und auf verspätete Fluggäste warteten. An sich sehr großzüg der Airline, aber auf Kosten der restliche Passagiere, die pünktlich ankommen wollten. Naja, und was noch: zu meinem letzten Flug wurde ich nicht mehr an Bord.gelassen weil ich 30Minuten vor Abflug ankam. "Gate geschlossen, Flug verpasst." ...die Prioritäten sind untransparent."

Positiv: "The price. The website"
Negativ: "The queues for baggage drop off are the worst I've ever been in. Either you're understaffed or there was some kind of mess. My back and my legs are aching from the long stand."

Positiv: "Flew from Manchester to Hamburg. Seated exit row in 11C. Leg room great. Crew was efficient. Good cheap flight. Delayed but kept well informed."
Negativ: "Delay and boarding in Manchester. 'Now boarding' on notice board 10 mins before flight arrived."

Negativ: "beide Flieger hatten eine Stunde Verspätung. Da erwarte ich, dass ich wenigstens im Vorfeld per mail informiert werde und man dann zumindest ein Getränk offeriert bekommt. Frechheit. Ich werde nicht mehr mit Easy Jet fliegen."

Negativ: "Failing to check in before getting to the airport will result in them selling your already bought ticket to someone else. This happened to me and had to by a one-way ticket with British Airways at double the cost of the original return ticket from EasyAir. Did not even try to help."

Negativ: "1h auf ein Parkfeld gestellt zu werden"

Positiv: "The flight was comfortable and the staff were very pleasant! The flight was very smooth hardly any turbulence at all!"
Negativ: "I was put in the awkward situation of trying to stuff my handbag in my carry on suitcase because apparently with eastJet you can only bring one bag on not even a small hand bag. Unfortunately my friend had a backpack and could not fit it in her carry on suitcase and we were then charged an additional £45. EasyJet should make it more clear that only one bag is allowed on the flight as many people were not aware of this and everyone had to open their bags and try to stuff everything into one bag. Unsure why this is a rule as most other airlines allow a carry on and a small handbag considering the space by my feet was empty because I had to shove my handbag/purse in my carry on which was stowed in the hold anyways because they did not have enough room for it. Very disappointed and will never book with EasyJet again."

Positiv: "I was offered to check in my hand luggage for no extra fee"
Negativ: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"

Positiv: "Flugpersonal war sehr aufmerksam. Insgesamt sehr zufrieden."
Negativ: "Essen nicht lecker!"

Negativ: "You broke my suitcase.and no one helped me in the airport. Please Contect me +972523188998"

Positiv: "Pünktliches Boarding, Abflug. Freundliches Personal. Nicht zu enge Sitzreihe."
Negativ: "Brösel vom Vorgänger am Sitz."

Positiv: "Ruhiger Flug ohne Stress"
Negativ: "Wartezeit im Vorfeldbus vor den Einsteigen in Neapel"

Negativ: "Seats were a bit uncomfortable and easyjet did not board one of my bags. I am still waiting for my bags to arrive and am not happy with that."

Positiv: "Personal freundlich"

Positiv: "Punctual on the day which is the main consideration."
Negativ: "Bit cramped and food service is slow. more more more more"

Positiv: "Excellent value, friendly staff! Great bargain!!!"

Positiv: "Netter Captain"
Negativ: "Warten in Hamburg auf Bus"

Positiv: "Short flight"
Negativ: "Told that you could not bring your purse and carry on"

Negativ: "Sehr unfreundliches Personal Handgepäck Einchecken Immer verspätung mit easyjet Kosten für einen Koffer"

Positiv: "On time departure and arrival. In flight service. New aircraft!! I will ABSOLUTELY fly with Easy Jet again!!! Thanks for a great flight!!"
Negativ: "Nothing. Everything for us (2) was outstanding."

Positiv: "The price. The flight attendants were nice."
Negativ: "The qualifier service was terrible. My sister was asked to put her handbag in my carryon because she wouldn't have that and a small suitcase. There were plenty of other people who had both but we were singled out. The comfortability of he flight wasn't good. There wasn't any entertainment option either. Won't ever fly easyJet again."

Positiv: "Seats and pitch were comfortable - efficient in flight service"
Negativ: "Delays and distance to gate. Poor terminal services"

Positiv: "ich bin Vielflieger bei drei Airlines aber EasyJet war dennoch auffallend "easy". Gibt keine negative Kritik von mir. Als Tipp: verwendet die EasyJet app und verzichtet auf den Boardkaren-Ausdruck!"

Positiv: "A flight attendant worked with me to find the boarding pass on my phone, so that I would know my seat."
Negativ: "I could not find my boarding pass on my phone, required because since Easy Jet will not print off and hand a passenger a boarding pass, the one on the phone must be used. One of the flight attendants assisted me to find the boarding pass. I really dislike that an airline refuses to print a boarding pass."

Positiv: "Plane was clean and comfortable. Service was pleasant. Waiting area was also comfortable and signage was good. Check in was simple."
Negativ: "Flight was delayed and boarding process was disorganized. Luggage took awhile upon landing."

Positiv: "Flight boarded, departed and arrived on time. Flight attendants friendly and professional. Plane clean."
Negativ: "No beverage service. Having to leave terminal A and go through security again at C."

Positiv: "Flight arrived on time despite late departure. Friendly and professional staff."
Negativ: "Having to depart terminal A and go through security again at terminal C"

Positiv: "AB is a new efficient carrier that delivers what it promises"
Negativ: "The rules on luggage are very hard to find and punitive if you violate them. We had to pay 60 Euro to check a bag. However if we had chosen to do so when we booked it would have been 30. You can't do this when you check in online when you likely know what you will be taking. Service desk is sympathetic because many make mistake."

Positiv: "Good short flight, with free drinks/snack"
Negativ: "It was all fine"

Negativ: "Air Berlin lost my luggage. Plus they don't pick up my call to their customer service. They are extremely poor in this regard."

Positiv: "Quick flight with good service"
Negativ: "We were shocked by outrageous fees for checked bags -- 60 EUR for one piece that other airlines consider carry on. More than the ticket itself! Watch out for this. Wish kayak had included this info somehow."

Positiv: "No real problems with the flight, but nothing stands out as particularly good"
Negativ: "I really don't like being charged more than 30 EUR to choose my seat when I am careful to check in as soon as it is possible to do so. It's a strong disincentive for me to choose AirBerlin the next time I fly."

Positiv: "Seats were comfortable leather, they served drinks and your choice of sweetbreads savory snack, flight was short, and we didn't have to go through passport control because we were traveling between two EU countries."
Negativ: "No entertainment but flight was so short it didn't matter"

Negativ: "Having to wait several hours to confirm my booking. I wanted an immediate confirmation my flight was booked as my associate did."

Positiv: "Very prompt and curtious staff. The flight was smooth and I was seated in an exit row, so there was plenty of room."
Negativ: "We had to check baggage last minute and it was very expensive, but we could have purchased tickets with baggage, so just be aware if you have luggage to purchase in advance. Also, only 8 kilos allowed as carry-on, mine was small enough but too heavy... :( Boarding in TXL was crowded with other flights leaving in the same area, but we got on with no problems."

Positiv: "Nice flight, fairly standard. Met expectations, crew was very nice and snacks better than average"
Negativ: "Boarding was a bit disorganized; did not use groups listed on tickets."

Positiv: "Eventually arrived at my destination"
Negativ: "Air Berlin is ready for closing their business. They have no idea of what they are doing and it's the worst airline I've ever flown."

Negativ: "Delayed for two hours with no explanation"

Positiv: "Not much"
Negativ: "I had missing items when I landed back in Munich. The staff took clips off my bag and water bottle. They are climbing clips so they can't just fall off. I asked baggage representive and she said nothing they can do. So I lost 30 euro on clips. SO GERMAN. !!!!"

Negativ: "Keine Verpflegung seit Januar 2016. Nur gegen extra Gebühr. Die Preise sind allerdings günstiger als im Flughafen."

Negativ: "Covidmaßnahmen (Tragen v. Mundschutz) wurde zwar immer wieder durchgesagt, jedoch nicht tatsächlich umgesetzt."

Positiv: "I could not get on the flight, so nothing."
Negativ: "I didn't get any info that I needed to register my info with Greek government 24 hours beforehand due to COVID. Very poor customer-service."

Positiv: "Die Crew war super freundlich und unterhaltsam und hat viel wert auf die gäste gegeben"
Negativ: "War alles super"

Positiv: "Flug war überbucht, aufgrund von Personalmangel!"

Negativ: "Komfort naja wenig Platz. Unterhaltung gab es keine"

Positiv: "Sehr freundliches Personal"
Negativ: "Zumindest ein Wasser im Preis mit ein kalkulieren"

Positiv: "Besatzung sehr freundlich, pünktlich angekommen. Der Flug war ruhig, Gepäckausgabe hat geklappt wie an Schnürchen."
Negativ: "Eine Frage bleibt: Wie weit wird der Überlebensraum des Passagiers noch verkleinert? Der Durchschnittseuropäer nimmt an Größe zu, der Sitzkomfort einer Durchschnittsairline dagegen ab. Vielleicht führen wir gleich Doppelliegen ein. Rendite um jeden Preis?"

Positiv: "alles perfekt"
Negativ: "."

Positiv: "Alles geklappt"
Negativ: "Alles Gut"

Positiv: "Das Glugpersonal war freundlich"
Negativ: "Es ist super nervig, dass das Flugpersonal gefühlt alle 10min etwas neues an den Mann bringen muss. Hauptsache noch extra Umsatz machen. Sehr aufdringlich!"

Positiv: "Crew"
Negativ: "Check In and boardung"

Positiv: "Das Einchecken der Koffer ging sehr schnell, das Personal freundlich"
Negativ: "Essen und trinken gab es nicht , jedenfalls kein kostenloses, die Sitze eher zu eng und zu kurze Abstände zur nächsten Reihe"

Negativ: "das essen- eine laugenstange/ war schlecht"

Positiv: "Der Flug hatte zwar 30 Minuten Wartezeit am Gate, hat der Captain aber alles kommuniziert"

Positiv: "Das Flugpersonal war sehr freundlich und aufmerksam. Die Verpflegung war recht gut."
Negativ: "Der Flug hatte deutlich Verspätung. Zudem war auf den Standard-Sitzen gerade so ausreichend Platz."

Positiv: "Das Flugpersonal war sehr freundlich und das Boarding ging reibungslos."
Negativ: "Es gab wie immer bei solchen Flügen keine Unterhaltung und die Sitzreihen sind für 2m Menschen zu eng."

Positiv: "Without previos announcement"

Positiv: "Alles war bestens"

Positiv: "Hassle free boarding. Considerate crew."
Negativ: "The seats were uncomfortable."

Positiv: "Das Flugpersonal war nicht gut sehr unfreundlich aber naja was soll man auf verlangen bei den Preisen"
Negativ: "Essen gab es nicht und die Sitze waren okay nächstes mal wieder mit Lufthansa"

Negativ: "If one has not checked in in advance on internet, one is to pay 5 euro pro person at the check-in desk. This information should be communicated to the passangers in advance!"

Positiv: "The crew was very helpful"
Negativ: "It took forever to get our boarding pass because the system at the airport had problems for us .We were about to be late for the plane and not even go on the trip"

Positiv: "Hinflug mit Niki, Rückflug mit TUI fly, vor Kayak war noch Lastminute.com geschaltet, also alle verdienen kräftig mit, keiner ist verantwortlich, niemand an er Hotline kann verständlich eine Auskunft geben. Online einchecken war möglich, dann aber 90 Minuten am Schalter stehen wegen Kofferaufgabe, unmöglich. Sitze eng, Machine proppenvoll, Hinflug viermal verschoben. Stellt doch an der Bordtoilette auch noch einen Kassier auf, oder soll man das WC günstiger im Voraus buchen?"

Positiv: "der Flug war pünktlich und sogar schneller als erwartet am Ziel, das Personal war sehr nett und aufmerksam und die Landung sehr sachte."

Positiv: "Flug war mehr als pünktlich, das Personal sehr freundlich und engagiert."
Negativ: "Sardinendose auf der Langstrecke ohne Services und Unterhaltung ist Massenabfertigung und kein Urlaub."

Negativ: "Verpflegung kostenpflichtig, boarding 1h verspätet"

Positiv: "good price; flight and baggage arrived on time"
Negativ: "Really long line at the airport even though virtually everybody does check-in ahead on internet. Found it unpleasant and stressful to estimate luggage weight and pay for checked baggage online due to heavy $ penalty if you wait until you get to the airport. I believe this is done so that they don't have to staff the airport check-in desks more adequately. Seats were not comfortable (not much cushion) and leg room was tight."

Negativ: "Eine Stewardess hat mich auf dem Flug 4 mal aus dem Schlaf gerissen weil sie jedesmal mit ihrem Gesäß an meinen Arm gedonnert ist."

Negativ: "The entretaiment"

Positiv: "I liked it all"
Negativ: "The flight was 1,5h late so we had to call off our planned dinner trip to Freising between connection flights"

Positiv: "The entertainment"
Negativ: "They delay the flight and boarding was very disorganized"

Positiv: "quite new plain"
Negativ: "Horrible comfort on the plain, too less space for legs, very uncomfortable chairs! Too hot inside, nothing to do in the 4 hrs flight time, no entertainment."

Positiv: "Not much."
Negativ: "Took my carry on onto the plane, it barely didn't fit in the overhead, I was told it would go under the plane. The bag was never put on the plane, and therefore I had to ski the next day in my jeans and utilize only what I had on my person in a new place I'd never been. Of all the times to lose a bag, you'd hope it wouldn't be on a 3 day trip deep in the mountains of Austria when you're by yourself. How could you take a small bag from inside the plane and then not put it underneath the plane minutes before take off? Horrendous."

Positiv: "Ablauf"
Negativ: "Komfort"

Positiv: "Freundliches Personal"

Positiv: "Nettes Personal, pünktlich"

Positiv: "Friendly, pleasant and helpful staff on board"
Negativ: "The delayed boarding of the flight due to the delayed arrival of our aircraft into Dublin. The 15 Minutes of silence and not knowing what was going on, or whether we were or weren’t going to eventually be landing in Barcelona or diverted elsewhere, after the aircraft had suddenly climbed very steeply away from Barcelona as we were almost about to land on the first approach to BCN."

Positiv: "Flug war pünktlich und hat alles gut funktioniert"
Negativ: "Es gab kein essen und such keine Unterhaltung an board. Sitzplätze haben sehr wenig Beinfreiheit."

Positiv: "Der Flug war sehr ruhig und der Pilot hat darüber informiert, wo man gerade darüberfliegt. Es war nicht genug Platz fürs Handgepäck, aber die Flugbegleiterin hat geholfen und gesagt, wo es noch Platz hat."

Positiv: "Was an ok flight for a budget airline"
Negativ: "I'd booked it and paid more as it was supposed to be British Airways. This was rather misleading by kayak as I booked with them via the British airways website then forward to vueling. Could have paid less if I'd chosen vueling from the options."

Positiv: "Cheap."
Negativ: "Very late"

Positiv: "Nothing good"
Negativ: "Flight was delayed which meant I missed the event I was travelling for. No help from airline or any expression of sympathy for the situation, very awkward to deal with and no flexibility, no offer of refund or change of flight as no other was available with the airline, wouldn't book again"

Positiv: "Flug war pünktlich, Personal freundlich, alles supi"

Positiv: "Nothing"
Negativ: "Airport advertised the flight was leaving at 12:10, but our pass said 12:00. We took the advice of the AIRPORT and missed our flight. In addition to missing our flight we had to exit the airport to re-enter and BUY NEW TICKETS for another flight. Would never recommend Vueling or Barcelona Airport to anyone."

Negativ: "es war nicht möglich den Vorabend-Check in durchzuführen, weder bei Kayak, noch bei lastminute, noch bei Iberia! Auch konnte das Personal entweder nur Englisch oder ein äußerst schlechtes Deutsch. Hier wird Deutsch gesprochen und man sollte erwarten dürfen, dass am anderen Ende der Leitung ein entsprechender Gesprächspartner das Gespräch annimmt."

Positiv: "Flight attendants were nice, and the aircraft was clean."
Negativ: "Flat out the worst flying experience I've ever had. The bag checkin processes was a nightmare; I showed up super early to the airport, with more than enough time to check my bag and board without issue. The bag checkin line didn't move for over an hour, and while there were still tons of people waiting to check their bags for flights that were soon departing, most of the counter employees packed up and left. When someone pointed out that we would miss our flights, the attendants said "my shift is over" and walked away. At this point, the line broke and passengers started to cut the line, two people nearly got into a fight, airport security even had to come. My bag was finally checked five minutes before the flight left (!!!!!). I was unsure if I'd make the flight, or if my bag would make it on the aircraft. The worst part is that throughout their incompetent checkin processes, the attendants were all incredibly rude. I am NEVER flying this airline again, even if I have to pay twice as much for my ticket."

Positiv: "All"
Negativ: "All good"

Positiv: "Pünktlicher Flug, ruhiger Flug, sehr nettes Personal."

Positiv: "Sehr pünktlicher Flug!"

Positiv: "Super gelaufen, pünktlich, nettes Personal, super kurze Flug. Werde mich für nächstes merken, danke"

Positiv: "pünktlich, sauber, freundliches Personal, moderne Maschinen"
Negativ: "sehr hoher Lärmpegel während des Fluges, sonst alles top"

Positiv: "The onboard food for purchase has lots of good selections They have a good price."
Negativ: "The way they board. They have one big long line. Then they heard you down stairs and in to a bus and then you have to board by stairs again. Have they heard of jet ways. The space between seats is minimal."

Negativ: "Not much leg room."

Negativ: "they left my lugage the delayed the flight for 2 hours, terrible services"

Negativ: "I don't think they verified my identity a single time."

Positiv: "Quick, easy, cheap"
Negativ: "No drinks or food offered, no entertainment."

Positiv: "Boarding was very quick and efficient and staff was friendly."
Negativ: "It was a short flight so I understand why there was no beverage service, but would have been great to have waters passed out."

Positiv: "Safely arrived."
Negativ: "Delay without warning. Very little to no communication. No real update. Disorganized boarding. Was put in a seat that didn't recline without being told."

Positiv: "Everything"
Negativ: "The delay"

Positiv: "Nothing"
Negativ: "They overbooked the flight, had extremely rude staff, and we're not helpful at all. Will never fly with them again."

Negativ: "Flight took off late...someone in seats.. luggage did not arrive with plane... we were told different things.. were given wrong gate number.."

Positiv: "Having the people who are at the back of the plane load first made it so much more efficient"

Positiv: "Friendly service -- free gate check, and a free upgrade so that my partner and I could sit together :D"

Positiv: "We had to buy sth to eat or drink. It is better to serve 2-3 kind of hot drinks for free."

Positiv: "AIR EUROPE IS A GOOD AVIATION COMPANY, I DON'T HAVE NOTHING TO COMPLAIN"

Positiv: "Smooth loading and unloading"
Negativ: "Food none. Entertainment none."

Positiv: "I got on the flight"
Negativ: "They overbooked more than 20 passengers. The flight was delayed. Expensive snacks on board."

Positiv: "My flight got cancelled. I paid 217 euro to fly at a comfortable time and ended up having to take the earliest flight of the day. Vuelong did not contact me at all in regards to the cancellation."

Positiv: "Moderne Maschinen, viel Cabin Crew. Sehr tolerant bei Handhepäcksgrenze"
Negativ: "Dass man für essen bezahlen muss, ist klar. Es gab aber nur langweilige gummibrötchen. Kein Salat, nix warmes."

Positiv: "Reibungsloses Boarding"

Positiv: "the crew are nice, they gave me their personal phones to contact my family when we had 4 hours delay in the plane and I had no wifi to connect with them."
Negativ: "we had 4 hours delay in the plane in our way back from Amsterdam to London. 4 hours delay for various reasons."

Positiv: "no communication, Attitude is when we get around to it. We inform them two days before having it at the airport. We are boarding a cruise and makes it more difficult to coordinate!"

Positiv: "ALL BUT THE MILD DELAY"
Negativ: "THE MILD DELAY."

Positiv: "Nothing. Seriously, there was nothing good about this experience."
Negativ: "There is no support on the airport for Vueling. Online-CheckIn doesn't work."

Negativ: "Service war sehr unprofessionel. Check in sehr unfreundlich"

Negativ: "Both flights were delayed. The flight from GVA to BCN was on a plane whose seats don't have the nets to hold objects, which I have never seen in the ten years I have flown. On the same flight I did not like the attitude of the head of cabin services, who treated me and another passenger with a fast, rude attitude."

Negativ: "Long delays Very little place in the plane"

Negativ: "No real beverage service on the flight."

Positiv: "None of it. I understand it's a budget airline but there was just no hospitality."
Negativ: "The attendants didn't do much to resolve issues. I was last on the plane and had one carry on bag which there were no rooms in the bin. She just shrugged, and told me to try and fit it under my seat, which by the way was too big, then she told me to just hold it on my lap. Everything that she said, and asked me to do was a full violation of what airline safety calls for."

Negativ: "Check in took 40 minutes. They then managed to leave all the hold luggage for the flight behind in Malaga. It took them well over an hour to inform us of this when we reached our destination, and to date still no luggage returned! Added to that the flight was late. Terrible. Avoid!"

Positiv: "Boarding was on time and easy"
Negativ: "Despite being boarded on time, no announcements came from the flight deck in the subsequent 60 minutes while the plane sat on the tarmac before taking off. Broken aircon mean passengers fanning themselves with safety cards, temperatures in the 80's made worse by the hour delay - no acceptance of this or explanation from the crew. The front toilet was broken No announcements during 2.5 hour flight from the flight deck except for pre-landing. this was apparently a leased place from Avion Express and reflected poorly on Vueling."

Positiv: "Checked in online already by the website,,"
Negativ: "Very long queue"

Positiv: "Checkin war ok"
Negativ: "1 Stunde Verspätet, wurde beim Checkin bereits mitgeteilt. Abflug Zeit blieb aber gleich, also 1 Stunde im Flieger gewartet. Stewardess und Stewards wohl frisch aus der Schule."

Negativ: "No online check in at Barcelona- check in queue took over an hour! Same flight via BA offered online check in."

Positiv: "Der Flug mit Ryanair ist pünktlich abgeflogen und dank günstiger Bedingungen sogar überpünktlich gelandet. Einfaches Check-in, Handgepäckskontrolle im überschaubaren Rahmen. Äußere Rahmenbedinungen absolut nicht zu beanstanden."
Negativ: "Eher suboptimal, dass man trotz gemeinsamer Buchung und Check-in nicht zusammen sitzt und sich einen Sitzplatz im Flieger ertauschen muss. Komfort und Beinfreiheit entsprechen dem gezahlten Preis..."

Negativ: "Flug wurde gestrichen, Kayak gab das nicht an"

Positiv: "Cheap"
Negativ: "Seats don't recline and a bit cramped."

Negativ: "Small and uncomfortable airplane. No organization for boarding. They charge a 50€ fee if you don’t check in online, but the online app also purposefully separates passengers so you have to purchase seats together. So many fee charges not worth the aggravation."

Positiv: "Weiter so!"

Negativ: "Flug war verspätet personal war hektisch und nicht sehr freundlich"

Positiv: "Der flug war sehr pünktlich, bordpersonal sehr nett"
Negativ: "Essen war teuer und bordpersonal spricht ksum deutsch"

Positiv: "Price"
Negativ: "Uncomfortable, no leg or arm room especially when sat next to people who are too big for their seats!"

Positiv: "Nothing"
Negativ: "Everything they simply SUCK!!!"

Positiv: "Staff was friendly on plane"
Negativ: "Changed gate three times , 1 1/2 hrs late. Not accurate times given when it changed. On ground staff could have done better. System of boarding- all for themself created at least extra 20 min. Should board by rows"

Negativ: "Charged me extra tax, and double for suitcase even though i indicated i have laguage online it didnt show."

Positiv: "Der Preis ist bei Ryan Air unschlagbar. Mehr kann man nicht erwarten."
Negativ: "Die Sitze sind sehr eng, keine Verpflegung, keine deutschsprachige Crew. Passagiere mit zu großem Handgepäck werden beim Warten am Gate teuer zur Kasse gebeten ohne beim Check in darauf aufmerksam gemacht zu werden."

Negativ: "deutlich verspätet"

Positiv: "Nothing"
Negativ: "Everything"

Positiv: "Es wird schon zu Beginn des Online Check in darauf aufmerksam gemacht das nur die ersten 90 Gepäck Stücke auch wirklich platz finden, deshalb kann oder soll zusätzlich priority gebucht werden..... Nur leider sinnlos da die Gepäck Stücke dann doch im fußraum landen.. An sich aber ein guter preiswerter Flug"

Positiv: "Alle Flüge pünktlich ohne Verzögerung. Preis/Leistung top!"

Positiv: "Flug verspätet über 2,5h , die Verspätung würde erst bei Boarding angesagt"
Negativ: "Kein Essen"

Positiv: "Staff"
Negativ: "The landing very bumpy"

Negativ: "Die Sitzlehnen sollten verstellbar sein."

Positiv: "Pünktlich, Priority Bording vermeidet Schlange stehen, empfehlenswert"
Negativ: "Eng, Snacks zu teuer, Abgabe von Bordkoffer vor Einsteigen sinnvoll"

Positiv: "Das Handgepäck sollte auf dem Flugfeld wieder ausgegeben werden!"

Positiv: "Alles ok. Pünktlich und gut"

Positiv: "Alles just in time"
Negativ: "Komfort ist halt nicht, aber das ist bei dem Preis und kurzen Strecken verkraftbar"

Positiv: "... von 20 Minuten bei der Ankunft, ansonsten ein Ryanair Flug"

Positiv: "Boarding was done quickly by using front and rear doors as well as when departing the aircraft."
Negativ: "Seats do not recline and boarding is done on the Tarmac in the rain as well as upon arrival."

Positiv: "Freundliches Flugpersonal, pünktlicher Start und Landung"
Negativ: "Sitze ok aber Sitzabstand sehr niedrig"

Positiv: "The flight left on time"

Positiv: "Der Flug war pünktlich und das Personal sehr aufmerksam."
Negativ: "Die Sitze sind zu klein und nicht verstellbar."

Positiv: "."
Negativ: "Ein becher mit wasser etc. sollte meiner Meinung nach schon drinnen sein. Und Aufpreis bezahlen damit wir nebeneinander sitzen können, wo ich beide Plätze miteinander gebucht habe, finde ich eine bodenlose Frechheit!"

Positiv: "Polite staff. Flight departed on time. Pleasant flight."
Negativ: "My seat/seating area was littered with crisps, this was very obvious to anyone and should have been cleaned up. The seat tray was sticky."

Negativ: "The airline charged me twice for my violin. I had already paid for my instrument when I did online check in. And I had to buy another seat for my instrument at the gate. The way I was treated by the staff was so impolite as well."

Positiv: "There are many horror stories on the web about flying RyanAir, so I expected the worst. My wife and I flew RT from Dublin to Koln. Although we carry on on all other airlines (in the US), we paid extra to check our carry on bags because of the Ryanair website, which sounded VERY strict about bag size and threatened to charge 50E or something per bag if ours were too big. Turns out all the other passengers had the same huge carry-ons as always. I probably wares the bag fee. Ryan requires you to print boarding passes before you get to the airport or they will charge 50E per person to print(!). The boarding process is a cattle call, but most people are polite with little shoving. The seats on the plane are hard and don't recline. All in all, we saved money and the flight was OK. Just know what to expect."

Positiv: "- super online-Abwicklung - pünktlicher Abflug - nettes Personal"

Positiv: "Das Personal war sehr höflich."
Negativ: "Es war ziemlich kalt im Flugzeug. Es gab keine Unterhaltung. Verpflegung nur gegen Geld."

Positiv: "Ryanair did a great job preparing guests for departure and keeping passengers updated on gate changes."
Negativ: "The airplane had absolutely no temperature regulation and went from way too hot to absolutely freezing for a majority of the trip."

Negativ: "Good"

Negativ: "Die Sitze waren unbequem und nicht flexibel"

Negativ: "Es war eine harte Landung!"

Positiv: "Jeder macht seinen Job, Ansagen sind präzise"
Negativ: "Sitze eng, kein Getränk inklusive,"

Positiv: "- Boarding - Pünktlichkeit - Gesamtablauf"
Negativ: "Sitzkomfort"

Positiv: "The plane made it to Las Palmas"
Negativ: "8 drunk women shouted and disrupted other's quiet"

Positiv: "Wenig"
Negativ: "Es war soooo kalt u hat gezogen wie Hechtsuppe...leider kam vom Personal trotz 3x maliger Beschwerde nur ein deinteressiertes Achsel zucken.."

Positiv: "The morning flight was over an hour late with considerable time spent on the apron - the evening flight was equally late - I don't have a problem with planes being late - it happens due to weather etc. BUT. only if I am told what is happening, no information was provided whatsoever, this is not helpful...."

Positiv: "Die Maschine hatte ( wie auch auf den hinflug) Verspätung. Die Passagiere wurden bei ungesunden klimaverhältnissen auf einer aussentreppe eine Viertelstunde stehengelassen"

Negativ: "Verspätung mehr als 1h Boarding mit langer Wartezeit am Gate (30 min. Schlange stehen)"

Positiv: "The staff were friendly."
Negativ: "I don't like the factory-"get em out, get em in" mentality. We were lined up and put outside before the plane was even de-boarded from its last flight. We watched (in the freezing cold) while the plane de-boarded and I'm thinking.....aren't they even going to clean the plane? I'm sure they go around and pick up trash but there is no way they would have time to clean the trays. Then we were whipped into the plane. The seats were the smallest I have EVER sat in. It was almost impossible to keep your arms off the arm-rests. I hate that you are penalized if you don't have a printed boarding-pass. We almost didn't as the web-site was down the day before we flew and we ALMOST couldn't get our boarding passes printed - due to no fault of ours. When we called to say the web site was down, there was NO HELP or understanding. Not sure I want to fly with Ryanair again."

Negativ: "I could'not check in had an error checking in online and still had to pay the fee to check in"

Positiv: "Arrival time: we landed at 18.10 instead of 18.25"
Negativ: "The seats are too small, there was too much light during the flight and no drinks are offered for free, not a single water glass."

Negativ: "1.5 hours late on board, but they kept insisting it was on time. Don't know if hey were trying to avoid some kind of delayed statistic, but we landed in Rome over an hour late."

Positiv: "Flight on time"
Negativ: "Checking Visa in different place then Check in counter. Queing before boardind"