Finde günstige Flüge nach Pennsylvania

Positiv: The crew that greeted us (and sorted out seats) was excellent.

Negativ: We had booked seats together two months before our trip; when we checked in (both legs are Star Alliance, but Air Canada—one leg both directions—did not allow any on-line seat choice or changes), we had been separated to different rows altogether (and since it took two Air Canada trips to get from Vancouver to Denver; the first had mechanical difficulties an hour into the trip and had to return), and there was no way to change it online or at the airport.

Positiv: The crew was amazing, the flight was fast and easy.

Negativ: New seats are very cramped.

Negativ: Eliminate an acceptable two and a half hours delay in take off time due to catering planning issues.

Positiv: hilarious crew and they were very helpful

Negativ: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Positiv: Smooth flight for the most part.

Negativ: Better food choices. Better communication and better boarding procedures by rows or groups.

Positiv: We left with hour delay but still made it on time for the next connection. Lufthansa had already announced they would have taken care of all inconveniences.

Negativ: Nothing

Positiv: Crew brilliant but seat very tight

Negativ: Boarding procedure slow and hectic

Positiv: Die Crew beim Boarding wie immer akkurat und freundlich. Leider gab es in der Eco nur ein Glas Wasser, was diesmal aber nicht kundgetan wurde (oder ich habe geschlafen und hab das nicht gehört). Danach war aber auch keine Motivation mehr vorhanden die ausgegeben Plastikbecher anzusammeln. Man sollte die einfach im Netz des Vordersitzes reinstecken. Naja ....

Positiv: KLM are our airline of choice. A great full-service carrier with impecable standards.

Negativ: Nothing

Positiv: Pleasant crew. Appropriate and efficiently served snack.

Negativ: Boarding and disembarkation were slow.

Negativ: Delay due to strike

Positiv: Crew were excellent

Negativ: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Negativ: Must have been an old plane; the seats were a bit worn and the screens are tiny.

Negativ: No luggage and you had 4 hours! And 20 min late. Not good

Positiv: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!

Negativ: Boarding process..

Negativ: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Positiv: More leg room

Negativ: Space

Positiv: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again

Negativ: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.

Negativ: Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal.

Positiv: Delayed boarding but made up for lost time in the air

Negativ: Delayed boarding

Positiv: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.

Negativ: Boarding zones is confusing. What does boarding zone "basic" mean?

Positiv: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Positiv: On-time performance, upgrades, staff

Positiv: Food was great

Negativ: Smoothly flight

Positiv: Comfortable

Negativ: Not enough space. Tv was glitchy. Seat uncomfortable.

Positiv: I liked that there was wifi on board.

Negativ: We had a 3.5 hour delay. The crew could have offered extras to make up for it.

Positiv: Meal/drink service excellent, friendly crew.

Negativ: Boarding process confusing as groups 3-6 all lined up together. No air at seats.

Negativ: Be on time.

Negativ: No luggage space

Positiv: New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job.

Negativ: I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue.

Positiv: Quick trip clean cabin

Negativ: Sits

Negativ: The plane was cramped

Positiv: Helpful crew Good food

Negativ: Our luggage came back damaged and open !

Positiv: The crew was very attentive and willing to assist with everything.

Positiv: The crew members are super friendly and caring.

Positiv: Crew good, food okish.

Negativ: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Positiv: Crew was fine.

Negativ: Boarding could have been more organized.

Positiv: Great atmosphere, crew was excellent!

Negativ: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Positiv: Impressive service... amazing crew, very friendly and professional

Negativ: Boarding was crazy. Could not everyone in the gate area.

Positiv: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Negativ: I flew economy and all was good and appropriate to the level.

Positiv: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Positiv: The food was good

Negativ: My girlfriend’s Tv stopped to work in the beginning of the flight.

Negativ: I missed my flight that day i was not happy at all

Positiv: The crew was friendly and gave clear instructions, they worked as a team.

Negativ: I would appreciate clearer information about bagge costs

Negativ: The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again.

Positiv: On-time performance, upgrades, staff

Positiv: hilarious crew and they were very helpful

Negativ: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Negativ: No luggage space

Positiv: Boarding went well.

Negativ: Crew could be more attentive. They avoided passengers most of the time.

Negativ: No option to watch movies

Negativ: The seat was squeaking all the time

Negativ: Seats are too small

Positiv: We left with hour delay but still made it on time for the next connection. Lufthansa had already announced they would have taken care of all inconveniences.

Negativ: Nothing

Positiv: Full bottle of water and continuous refreshments in flight.

Negativ: Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies

Negativ: No food on board, very poor services but punctual

Negativ: Die Sitze der Business-Class im LH A340 sind einfach nur unbequem. Das können andere Airlines besser.

Negativ: Staff Curtsy and overall gestures!!

Positiv: rien

Negativ: tout est à revoir !

Positiv: Very friendly crew

Negativ: In-flight system had some errors

Negativ: The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices

Positiv: Seating and serving, both very good

Negativ: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Negativ: Space on airplanes

Positiv: Nassau security line was quick. US Customs line was quick.

Negativ: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Positiv: That it got me where I needed to go.

Negativ: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.

Positiv: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Positiv: Crew was extremely nice and comfortable flight

Negativ: All was good

Positiv: Timely

Negativ: Food

Positiv: Customer service won't answer the phone

Negativ: Customer service could answer the phone

Positiv: The crew.

Negativ: The time between flights.

Negativ: It's KLM. What else do you need to know.

Positiv: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Positiv: Decent price for economy comfort seat, 4A.

Negativ: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Positiv: The crew was average

Negativ: It was an average flight ... nothing to complain about !

Negativ: The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again.

Negativ: Need more room. Not enough space. Tv was glitchy and didnt work properly . seat uncomfortable

Positiv: Lovely staff, new plane, great entertainment options