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Positiv: Friendly crew

Positiv: Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage.

Positiv: Crew was very friendly and seat in KQ is super comfortable in Business.

Negativ: Really hard to get boarding passes online

Positiv: The crew was exceptionally polite and helpful!

Negativ: The entertainment system at my wife's seat was broken - very disappointing.

Positiv: Booked week ago, expensive but seating was comfortable, crew first class, in economy.

Negativ: Food

Positiv: Nothing

Negativ: Flight was severely delayed, no compensation, check-in was horrible.

Positiv: Everything was great!

Negativ: Nothing!

Negativ: Paid for particular seat within 2-3 rows of back galley as unaccompanied minor for my son. For his comfort, he chose an aisle seat. Flight attendants onboard moved him to farthest back row in window seat and he was not able to get out to use the lavatory easily.

Negativ: They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home.

Positiv: Quick, on time flight. That’s always good!

Negativ: Lead attendant spoke so fast that he was hard to understand.

Positiv: The crew was a replacement for the original crew that probably was running late (i suspect because everyone was stuck in wonderful LA traffic that night), they made do with what they have and tried to get everyone boarded as fast as they can.

Negativ: On time departures, better boarding, crowded planes, better snacks, comfy seats, charging bagss???

Positiv: Our tickets did not come with seat assignments. Some kind soul, (the nice young lady who checked us in at the airport perhaps?) assigned us two seats together near the front in economy plus. We really enjoyed those spacious, convenient seats! Also, the entertainment (movies) were free and recent.

Negativ: Honestly, nothing. This was one of our best flights home from Europe with United.

Positiv: Nothing

Negativ: Flight was canceled Costumer service was terrible Had to weigh 26 for flight to Indianapolis

Positiv: Nothing

Negativ: Not sticking me next to a 400 pound man

Positiv: Not much, don't really like flying at night. The crew was nice enough.

Negativ: Our flight to Denver was delayed by 3 hours, so I had to wait for 5 hours. Supposedly we were waiting for another plane because the original plane had a damaged wing. Who knows if these things are true. Maybe they just don't have enough pilots. I missed my connecting flight. Less time unboarding

Positiv: Almost 3 hours of delayed

Negativ: Almost

Negativ: Almost 3 hours delayed

Negativ: A late flight due to a mechanical problem. Missed connection and Delta was of little help.

Negativ: An officious crew who said they had a 'seat belt detector' to tell if people's seatbelts were fastened. A late flight... with lies about the reason for the delay.

Positiv: Amazing crew, comfortable seat

Negativ: Less delays and gate changes

Negativ: Sat waiting for gate for 30 min

Negativ: We made reservations on Premium economy which was overbooked so we did not get a seat assignment until reaching the gate. However they upgraded us to business class so we were delighted.

Positiv: Going my flight was delayed almost 4 hours and my connecting flight was canceled. Had to stay over night in the airport. I was able to book another flight and make it to my destination. But had to wait for the next flight to bring my baggage.

Negativ: Coming back my flight was good . I have no complaints.

Positiv: Nothing

Negativ: Flight was canceled Costumer service was terrible Had to weigh 26 for flight to Indianapolis

Positiv: Crew very professional and provided excellent service.

Negativ: Boarding process chaotic.

Negativ: Over 6 hours of delays

Negativ: the seats are very uncomfortable.

Positiv: The crew was friendly enough and the seat size / storage was typical for standard plane tickets.

Negativ: The flight was extremely cold. Coming from Mexico to LA we didn't have jackets / blankets on us but it would have been very helpful for this flight. Deplaning at LAX was ridiculous. We stood on the tarmac outside the plane inside a glass tube for 20-25 minutes with no information waiting for a bus.

Negativ: More Space between seats would have been nice

Negativ: The entertainment s really poor And flight as delayed for over 5hours

Positiv: The space between the seats

Negativ: Seats space

Negativ: The touch technology for the entertainment system was not user friendly and rarely responded immediately to the touch. It discouraged me from using the entertainment system.

Positiv: Great crew and pilot

Negativ: It would be great if childless flights were offered eventuall

Positiv: We were able to use a friend’s first class companion upgrade

Negativ: Nothing

Positiv: Smooth flight no delays

Negativ: Seats uncomfortable and plane too cold. United plane seats are the worst!

Positiv: The 2 flight attendants who continued to work this flight were amazing. The gate agent in Phoenix was also great.

Negativ: 7 hour delay initially because of a mechanical problem, but massively exacerbated by an inability to find crew. Disappointing....

Positiv: Seats were roomy and comfortable.

Negativ: AA provided me NO assistance when my flight was cancelled and I had to make arrangements on my own, which caused me to incur in extra expending.

Positiv: Everything was good!