Finde günstige Flüge nach Washington (Bundesstaat)

Positiv: Seat confort

Negativ: 2 hours delayed, even tea has to be paid

Positiv: Lounges are good

Negativ: We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others.

Positiv: Staff were professional and courteous

Negativ: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Positiv: Crew was nice. No water or basic beverage service

Negativ: Water or basic beverage service

Positiv: Crew was very nice and helpful. I loved the complimentary Icelandic water

Negativ: It's as tight as WOW airlines and they are out of business. Knees crashing into the seat in front of you. Fly first class or a different airline.

Positiv: The airplane waited for us because our first flight had a delay. The airplane was clean and in good condition. The flight was very smooth.

Negativ: flight attendants were not friendly, on their phones as we deplaned, no smiles The entertainment options are terrible.

Positiv: The crew was amazing. The food was good

Positiv: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Negativ: Service, staff and food.

Positiv: Crew was great and welcoming

Negativ: Some features on screen did not work, also seat handle wasnt possible to lower

Positiv: My bag was lost!

Negativ: To have my bag delivered

Negativ: Boarding was terrible, took a couple hours with a huge line and shuttles. They lost my bag and I won't have it for a couple days (supposedly), seats were very uncomfortable, no vegetarian food option and crew shrugged when I asked. Plane was unbearably hot when we boarded.

Positiv: Chose this flight for the price. Service on board was good. Friendly crew. Food was good and the beverage cart came by several times. I would only choose this airline again if my budget required it.

Negativ: While in Germany, I broke my leg, was in a cast, and required a wheelchair for mobility. The airport staff was not well organized to deal with people with mobility issues. After waiting for 25 minutes for someone to assist us to the gate, we decided we'd better just get there ourselves. The plane was already boarding when we made it there and an agent told us to just get in the back of the line. When we were half way through the queue another agent asked us why we were in the queue and at that time brought us to the head of the line boarding. The seats are tilted forward to make more room and it feels like you are sitting down slope...not enjoyable on a long flight. All the other flights, my wheelchair was waiting and my husband could take care of me. In Seattle, my wheelchair had been sent to baggage and we had to have an employee wheel me for liability reasons. He had two wheelchairs he was trying to maneuver, so we had to sit and wait several times while he was getting the other person to their destination. We were concerned about making our connecting flight.

Negativ: Would be nice to have access to WIFI for free to use communication apps like Whatsapp and Messenger, also a larger selection of free entertainment would be nice. I find it very disappointing that there is a fee to select a special meal such as vegan or kosher, the breakfast meal was also mediocre

Positiv: I like the size of the plane a lot with only 2 seats by the windows on each side and 3 in the middle. Less hassle that way and more comfort.

Negativ: I'd like more free entertainment. It's not appealing that you have to pay for so much extra on the flight once you've already payed quite a bit for the flight itself.

Negativ: Better flight scheduling.

Positiv: Very smooth flight and friendly crew

Negativ: Chairs really uncomfortable

Positiv: Crew was extremely friendly

Negativ: Cleaner window

Positiv: I asked at the gate to change my seat in row 30 because I was not next to my husband. The crew arranged this! Loved the leg room! Service was perfect.

Negativ: Flying first class!

Positiv: Crew were great

Negativ: Refreshments

Positiv: Very professional

Negativ: Lost luggage

Positiv: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Positiv: Yes

Negativ: Everything was good

Negativ: Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so

Positiv: Clean and comfortable airplane

Negativ: Entertainment wasn’t working the entire flight

Positiv: Aircraft and crew

Negativ: Food

Positiv: amazing

Negativ: Better drink selection

Negativ: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Positiv: Seats and crew great boarding was a nightmare

Negativ: Better boarding patrol

Positiv: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Negativ: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Positiv: Crew was amazing. Good food. Comfortable seats

Negativ: Music options along with the movies

Positiv: Crew was great, seat comfortable, food was fine.

Negativ: Check-in personnel didn't quite know how to deal with a Green Card holder. Passport check before boarding creates a mess.

Positiv: The crew was very accommodating

Negativ: Entertainment system was old and with few choices

Positiv: No seat comfort

Positiv: It was incredibly quick!

Positiv: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Negativ: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Positiv: Alles gut

Negativ: Normal halt

Positiv: Essen, Sitze

Negativ: Nix

Positiv: Same airplane but we had to get off and go thru customs. Kind of a maze to get back onto same plane. Better seat with extra leg room

Negativ: The iPad didn’t work so I couldn’t watch any movies. The seat next to me was broken also so neither of us could have inflight info.

Positiv: everything

Negativ: boarding

Positiv: free entertainment

Positiv: Crew was great. Loved having the layflat seat instead of regular Saga seat. It’s a leased plane due to the grounding of the 737-max so we got layflat seats instead of WI-FI (which is way better in my opinion)

Negativ: O M G! It was about 150F while we were waiting to take off and for some reason, business class doesn’t have overhead vents. I had rivulets of sweat dripping down my face and almost felt woozy. The plane was also a bit worn and dirty compared to the last time I flew Icelandair in 2016.

Positiv: The A330 was comfortable and the crew was efficient and cheerful.

Negativ: Delta is the best experience we've had of late.

Negativ: We ordered special meal, and it was even confirmed in the boarding pass but it was never delivered on board.... attendant said they did not get any special meal

Positiv: The plane was nice, entertainment options were great, pilot was super kind.

Positiv: Fast on the plane

Negativ: Getting off the plane quicker

Positiv: Crew was nice. No water or basic beverage service

Negativ: Water or basic beverage service

Negativ: The entertainment system broke down and the flight attendants seemed sassy

Positiv: Pilot was friendly and addressed the crew and passengers multiple times with updates.

Positiv: Crew

Negativ: American airlines connections were terrible

Positiv: Not much went well, sorry

Negativ: Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight.

Positiv: The crew was good.

Negativ: Poor planning on having the connection in terminals far apart from each other.

Positiv: The food was fine to abv

Negativ: The wait time was extremely long and would be even longer when going back to Boston

Negativ: Flight delayed and I missed connection

Positiv: We got earlier than expected to our destination

Negativ: Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people

Negativ: Bigger plane.

Negativ: Take off on time

Positiv: Delta service is amazing

Positiv: Prompt service, clean plane, friendly stewards.

Negativ: There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well.

Positiv: -

Negativ: Entertainment didn’t work, big delay broken seat

Positiv: Smooth boarding/ de-planing ; everything was on time

Negativ: Small aircraft

Positiv: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Negativ: I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it.

Positiv: Cabin staff were cheerful and helpfully

Negativ: We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option

Positiv: On time, efficient.

Negativ: Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets.

Positiv: Very Organised and punctual

Positiv: Quick flight

Negativ: Organization of entry gates. Sat in the plane for about 30 min after landing.

Negativ: The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately.

Negativ: Having food & being on time would’ve been nice?

Positiv: Crew was extremely friendly

Negativ: Cleaner window

Negativ: Got a flight delayed and missed my connection. Had to wait >12hrs for next flight

Positiv: Seat confort

Negativ: 2 hours delayed, even tea has to be paid

Negativ: On time departure

Negativ: I missed my international connection because flight was three hours late.

Positiv: Plane was nice. Good was great and there was plenty of it.

Negativ: Crew did a good job by I got the slight feeling they were working their way to their own vacation. Might have just been their youth.

Positiv: The online entertainment has a nice variety of interesting shows, including documentaries. My seat was comfortable with good leg room, but only because I got lucky when I asked for an exit row seat while checking in. The regular economy seats are extremely narrow and uncomfortable with almost no leg room (and I am only average in heigh). Taller people sitting in regular aisle seats are hanging their legs out into the aisle throughout the flight because they have to for any kind of reasonable comfort.

Negativ: Somehow the airline should tell passengers that they are going to have to go through a(mother) strict security process before getting on the plane in Frankfurt to the U.S. We all stood in line for close to an hour in a very hot area of the airport to go through full-on security - water gets thrown out, shoes off, laptops out - the whole works, again. I had already gone through this kind of security in Vienna for the Vienna-Frankfurt leg of my trip. I had no idea this was going to be required and had planned to use my time in Frankfurt to relax and get something to eat. Instead it was spent standing in a surprise security line that moved extremely slowly. Not a fun way to spend the time before getting on an 11-hour flight. If they are going to require that security they should have many more lines available so that it moves at a reasonable pace.

Positiv: Chose this flight for the price. Service on board was good. Friendly crew. Food was good and the beverage cart came by several times. I would only choose this airline again if my budget required it.

Negativ: While in Germany, I broke my leg, was in a cast, and required a wheelchair for mobility. The airport staff was not well organized to deal with people with mobility issues. After waiting for 25 minutes for someone to assist us to the gate, we decided we'd better just get there ourselves. The plane was already boarding when we made it there and an agent told us to just get in the back of the line. When we were half way through the queue another agent asked us why we were in the queue and at that time brought us to the head of the line boarding. The seats are tilted forward to make more room and it feels like you are sitting down slope...not enjoyable on a long flight. All the other flights, my wheelchair was waiting and my husband could take care of me. In Seattle, my wheelchair had been sent to baggage and we had to have an employee wheel me for liability reasons. He had two wheelchairs he was trying to maneuver, so we had to sit and wait several times while he was getting the other person to their destination. We were concerned about making our connecting flight.

Positiv: Nothing

Negativ: It took over an hour for the baggage to start coming out, and they were so disorganized it came out on two different baggage carousels.