Finde günstige Flüge nach Washington (Bundesstaat)

Positiv: The crew tried to be helpful but were equally frustrated with the ground crew.

Negativ: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Negativ: It's KLM. What else do you need to know.

Positiv: Overall a nice and good flight

Negativ: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Positiv: Crew were excellent

Negativ: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Positiv: The crew and the food were great!

Negativ: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.

Positiv: I

Negativ: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Positiv: The crew was OK, but nothing special.

Negativ: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Positiv: The seats were surprisingly comfortable. The staff was pleasant.

Negativ: The food was 80's style pasta and everyone got the same. The entertainment system, even if you pay, is lacking in decent content.

Positiv: El servicio de atención por parte de la tripulación es muy bueno.

Negativ: Si para el primer tramo escoge uno tres películas para ver aunque no las termine, para el segundo tramo del vuelo no se pueden cambiar.

Positiv: It was very nice to be offered option to upgrade which I took and and enjoyed the comforts in business class. The crew were very friendly and attentive.

Negativ: Wish the Condor Air magazines and the air shopping catalogue were in English. They did offer other magazines in English.

Negativ: We couldn't not buy anything during the flight. We were told that US major credit cards were not excepted (e.g. Visa, MC). Everything from Alcohol, Movies/TV, snacks, food, etc. was unavailable because we didn't have cash. We basically starved the entire 10 flight. 2 meals were served at the beginning and end of the flight, but nothing in between. We were in Italy/ Germany for several weeks and no problems with our CC, we spent our cash prior to flight because we didn't want to bring back excess foreign money. Will not fly condor again. We flew premium economy there and it was enjoyable, the seats were not available on the way back and its was miserable flight.

Positiv: I like the size of the plane a lot with only 2 seats by the windows on each side and 3 in the middle. Less hassle that way and more comfort.

Negativ: I'd like more free entertainment. It's not appealing that you have to pay for so much extra on the flight once you've already payed quite a bit for the flight itself.

Positiv: I made it to my destination safe.

Negativ: The business class seats were not comfortable. There’s not a lot of room. The flight attendants were not the nicest.

Positiv: Nothing, very poor seating, to me it felt like that Condor think we are small in Europe. I’m 1,85 and my knees are pressing against the seat in front the entire flight. Nothing from Condor is for free, not even a glass water. On my 20 min flight from Tenerife to Las Palmas Canary Air serves a complimentary glass water.....

Negativ: Everything, no more Condor for me, I rather pay extra to fly with an decent airline with good seats and pitch wide and were they serve a glass of water for free

Negativ: Air hostesses too hectic

Negativ: Condor asked me to check in my hand luggage due to lack of space. Then they lost it. That happens... But after losing my luggage Condor acts like it is not their problem and tells me I should work with some generic luggage tracker company.

Positiv: Clean airplane,

Negativ: Most Stewardess were very arrogant! Unfriendly! Made one feel beeing at there merci to get another water etc

Positiv: This flight was a little more challenging. The flight was delayed by 3 hours. I do appreciate thought that the Condor airline made the necessary arrangements to ensure their passengers can make the connection to their final destination even though we landed past the time we were to make our next connection. They too care of making sure to secure another flight for the passengers who missed their first connection. Great job. I made it back home the same day.

Negativ: N/A

Positiv: The price was right, and everything ran smoothly and on schedule. There was a good amount of space on the plane, particularly for leg room.

Negativ: The seats were pretty uncomfortable and hard to sleep in. Most of the entertainment options cost extra.

Positiv: Everyone was very friendly, the food was decent and no additional charge, which was nice. Adequate leg room.

Negativ: I did not like having to pay extra for movies/tv. On an 11 hr flight this should already be included.

Positiv: The crew was great!!

Positiv: El servicio de atención por parte de la tripulación es muy bueno.

Negativ: Si para el primer tramo escoge uno tres películas para ver aunque no las termine, para el segundo tramo del vuelo no se pueden cambiar.

Negativ: 2 Stunden Verspätung !

Positiv: Trip was canceled

Negativ: Trip was canceled without costumer exchange or rebooked

Positiv: Nice crew

Negativ: More comfortable seats

Positiv: They were very nice! Always a smile, even after 10 hours with us!

Negativ: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Positiv: The audacity of your gross negligence in a time of global pandemic.

Negativ: Any semblance of social responsibility or ethical behavior.

Positiv: Overall a nice and good flight

Negativ: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Positiv: Crew were excellent

Negativ: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Negativ: Information on arrival time was not correct

Positiv: Comfort

Negativ: Wifi on klm

Positiv: There is a nothing to mention that was memorable or comfortable.

Negativ: I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future.

Positiv: Nothing

Negativ: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Positiv: The rest area

Negativ: The airport was cold and it should be warmer

Negativ: There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy.

Negativ: This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better.

Positiv: n/a

Negativ: The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came.

Negativ: I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare

Negativ: Flight was delayed for 4+ hours

Positiv: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Negativ: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Positiv: The crew.

Negativ: The time between flights.

Positiv: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Negativ: Nothing,just the seats. Cleanliness was perfect

Positiv: The plane size & comfort was excellent. The staff were very friendly

Negativ: N/A

Positiv: It was on time

Negativ: Impolite and poor checkin. arogant staff least legroom I have ever haad on any flight terrible food poor coffee I will never fly condor again unless no other choice I will pay more to tkae a different carrier.

Negativ: First, we went to check-in to get our boarding passes, onlyfor the woman at the counter to tell us we were on Stand-By... for the flight we bought VERY expensive tickets for a YEAR in advance, because they overbooked the flight (100% the AIRLINES fault). Then after some panic time had passed, the same woman told us she was able to get us on the flight, like she'd done us some massive favor, but that we would not be able to sit together. (We are a husband and wife that were on our honeymoon). Then, once we are finally on this flight, cramped near all these strangers, we both go to find some solace in the on-board entertainment, only to find out, they only offered TWO movies free of charge. Two movies for a 10 hour flight. Seriously??? Then, we were served some on board meals, due to the duration of the flight. The food gave me food poisoning. This was by far the WORST flight experience of my life. We will NEVER be flying air Condor again. Nor, will I be referring this company to anyone.

Positiv: Nothing

Negativ: Terrible service

Negativ: Condor asked me to check in my hand luggage due to lack of space. Then they lost it. That happens... But after losing my luggage Condor acts like it is not their problem and tells me I should work with some generic luggage tracker company.

Positiv: I was able to upgrade to business class at a reasonable rate. It was well worth it and the ticketing agent made it as easy as possible.

Negativ: There could have been someone at the gate sooner to answer questions or complete upgrade transactions.

Positiv: Crew war sehr nett und lustig!

Negativ: Über eine halbe Stunde Verspätung des Fluges - weder das Personal beim Boarding noch die Airline selber haben uns informiert, obwohl unabhängige Portale es schon längst wussten. Boarding dann auch recht chaotisch. Catering hat leider mein Essen vertauscht - das Schnitzel ist gar nicht empfehlenswert, total lätschig.

Positiv: Nothing, it’s 4 hours in cramped seats it’s a bus hopper and nothing more if you are not willing to pay much more

Negativ: Everything

Negativ: crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)

Positiv: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Negativ: Klm is the best, even on a 40min they served small breakfast.

Negativ: Boarding was crazy. Could not everyone in the gate area.

Positiv: Decent price for economy comfort seat, 4A.

Negativ: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Positiv: El servicio de atención por parte de la tripulación es muy bueno.

Negativ: Si para el primer tramo escoge uno tres películas para ver aunque no las termine, para el segundo tramo del vuelo no se pueden cambiar.

Negativ: There were only two movies for free. You have to pay for all others.

Positiv: Nothing, very poor seating, to me it felt like that Condor think we are small in Europe. I’m 1,85 and my knees are pressing against the seat in front the entire flight. Nothing from Condor is for free, not even a glass water. On my 20 min flight from Tenerife to Las Palmas Canary Air serves a complimentary glass water.....

Negativ: Everything, no more Condor for me, I rather pay extra to fly with an decent airline with good seats and pitch wide and were they serve a glass of water for free

Positiv: Premium economy is far better than economy - economy has far less leg room, and as I'm 5'11" that made a big difference. It also provides you with more movie options (15 v. 2). All in all it was a good flight.

Negativ: The food, even the upgraded version in premium economy, is not good. Also, for boarding, everyone really boarded at once and you had to go through additional security to get to the gate so you were basically stuck in a waiting room until your flight left with only vending machines (but there were bathrooms so that was good!).

Positiv: Amazing crew! No flight cancellation!

Positiv: No entertainment on the plane and plane was very small...

Negativ: Explain flight situations better..

Positiv: Being on time

Negativ: Nothing you guys did great thankyou so much.

Positiv: Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines.

Negativ: Drink and snack service, but captain was concerned about "bumps"

Positiv: Check in at the airport- Delta is so friendly and helpful!! Flight crew was wonderful

Negativ: Seats are snug

Positiv: The crew’s positive energy and great service were truly amazing. Kudos Delta!

Positiv: Amazing crew

Positiv: The crews were super accommodating and my seat was so comfortable I actually feel asleep which is something I have never done on a plane before.

Negativ: Load the plane from back to front. It makes sense as people leave the plane from front to back

Positiv: The crew tried to be helpful but were equally frustrated with the ground crew.

Negativ: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Positiv: Nothing

Negativ: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Positiv: Crew is excellent, polite and personal!

Negativ: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Positiv: Information sharing by pilots and crew. Economy class leg room is good.

Negativ: All good up to the level

Positiv: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.

Negativ: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!

Positiv: Seat was comfortable, enough entertainment, staff is super nice

Negativ: I was surprise that we were given food (i.e. sandwich) and blanket on the way to Iceland flight 614, but not on the way from Iceland flight 615. Still don't understand why

Negativ: Warm bus for the transfer from one plane to the next

Positiv: The crew was very nice.

Negativ: I think the airline should offer something to eat on these long flights. For example, a small sandwich & a drink.

Negativ: The flight was not with Lufthansa. It was with Condor, and they seem not to know very much about customer service. I get that the airport industry doesn't work based on customer service, but still.

Positiv: cost to bump up to business class was 720 euros apiece? Coach seats very uncomfortable, probably wont fly them again due to this movie selection good, had to pay for the use of headphones and to watch movies

Negativ: cabin was way too hot, happy I had layers on so that i could cool off flight took off late and boarding was a mess, just a gob of people no organized sections Seats very uncomfortable, too short for tall people, with seat reclined hard on back.

Positiv: Clean airplane,

Negativ: Most Stewardess were very arrogant! Unfriendly! Made one feel beeing at there merci to get another water etc

Negativ: Non existent customer service. No individual lighting in main cabin, no attempt to fix the problem. Bathrooms were falling apart and disgusting. Cattle car mentality.