Finde günstige Flüge von Frankfurt/Main nach São Paulo

Positiv: Just the crew

Negativ: Entertainement

Negativ: The food options, the crew could have been friendlier and the seats were not too comfortable

Negativ: Was not advise about Extra Charges for luggage 70.00 EUROS PRR CHECKED BAG

Positiv: The crew was NOT amazing, everyone had to walked back to the cabin to ask for water because not a single staff person would go check on us when we pushed the help button. I my self pushed it because I needed water to take my medicine and they ignored me until I walked my self to the back of the plane and asked for some water. Everyone was back there laughing having a good time while many of us were calling them over for help and they didn’t care.

Negativ: Staff doing their job would have been nice

Positiv: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Positiv: rien

Negativ: tout est à revoir !

Negativ: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Positiv: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again

Negativ: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.

Positiv: Nice crew, good food.

Negativ: Both bathroom were not working in business class area.

Positiv: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Negativ: Flight was delayed, had to run to my next connection flight.

Positiv: Decent price for economy comfort seat, 4A.

Negativ: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Positiv: Almost everything, especially the crew.

Negativ: Don’t feel like anything should be better to be honest

Negativ: Grab business class upgrade offer - worth every penny.

Positiv: Price

Negativ: Use jet bridge instead of bus gate

Positiv: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.

Negativ: Train the staff to be nice and pleasant

Positiv: Good movie selection

Negativ: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.

Positiv: Usual faultless KLM experience

Negativ: Nothing.

Negativ: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Positiv: Loved the smooth ride.

Negativ: Bathroom was pretty nasty

Positiv: Nice crew, good food.

Negativ: Both bathroom were not working in business class area.

Positiv: Comfortable plane due to few passengers

Negativ: 7 hour delay after flight postponed.

Positiv: Crew was good. No economy seat is super comfortable. (Why would you even ask that?)

Negativ: Be on time. Not keep changing/delaying the border time. Not change my seat. (Plane was far from full.)

Negativ: Being given seats at the gate. I like to choose my seat.

Negativ: It was a Great flight. I always enjoy flying Delta

Negativ: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.

Negativ: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Positiv: Entertainment system

Negativ: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Negativ: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Positiv: Impressive service... amazing crew, very friendly and professional

Positiv: Everything works and quick to get to destination.

Positiv: The crew.

Negativ: The time between flights.

Positiv: Pleasant crew. Appropriate and efficiently served snack.

Negativ: Boarding and disembarkation were slow.

Negativ: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.

Negativ: Legroom

Negativ: Transfer time in Lisbon

Positiv: Nice crew.

Negativ: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.

Negativ: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700

Negativ: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.

Positiv: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Positiv: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Negativ: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Positiv: Food was great, enjoyed watching videos, staff very profession and friendly.

Negativ: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Positiv: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Negativ: I flew economy and all was good and appropriate to the level.

Positiv: Almost everything, especially the crew.

Negativ: Don’t feel like anything should be better to be honest

Positiv: The crew tried to be helpful but were equally frustrated with the ground crew.

Negativ: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Negativ: One more toilet on the Lisbon Geneva flight would have been nice.

Positiv: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines

Negativ: The Kayak website sucks

Positiv: Nothing! Horrible!

Negativ: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed

Positiv: Everything. Flying First class is the only way to fly

Positiv: Customer care was super supportive

Negativ: Inflight sandwiches

Negativ: Everything was OK

Positiv: KLM STAFF WERE VERY PROFESSIONAL

Negativ: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Positiv: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Negativ: Flight was delayed, had to run to my next connection flight.

Positiv: Comfort and cleanliness of flight.

Negativ: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.

Positiv: Price

Negativ: Use jet bridge instead of bus gate

Positiv: Everything. Flying First class is the only way to fly

Positiv: New aircraft had free Wi-Fi and lots of movies. Clean.

Negativ: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.

Positiv: Planes were on time and connections made.

Negativ: One bag delayed as not put on flight and food could be better.

Positiv: Klm's consistantly high standards in everything they do.

Negativ: Nothing

Positiv: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Negativ: Move the drapes a few more inches back.

Positiv: Nice crew, good food.

Negativ: Both bathroom were not working in business class area.