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Flugdaten: New York nach Deutschland

Ankunft in Deutschland
Abflug von New York
Flugpreis 210 €
Fluggesellschaften WOW air, TAP AIR PORTUGAL, Aer Lingus, Icelandair, Eurowings

Buche günstige Flüge von New York nach Deutschland (Hin- und Rückflug)

Flughäfen
Abflughafen
New York
292 €
Nur
292 €
Newark
210 €
Nur
210 €
Reiseziel
Düsseldorf
341 €
Nur
341 €
Berlin
263 €
Nur
263 €
332 €
Nur
332 €
Stuttgart
339 €
Nur
339 €
Frankfurt am Main
210 €
Nur
210 €
Hamburg
304 €
Nur
304 €
Mi. 23. Jan.
EWR
Newark
FRA
Frankfurt
10:35 Std.
Mi. 30. Jan.
FRA
Frankfurt
EWR
Newark
11:35 Std.
210 €
Trip: 8 Tage
Gesamtbewertung: 5,6 Okay
Basierend auf 1.502 Bewertungen
Gesamt
5,9
Boarding
6,2
Komfort
5,6
Besatzung
6,9
Entertainment
4,2
Verpflegung
4,7
SXF
KEF
Gut 6,3

Negativ: Seats are too small

BOS
KEF
Mäßig 2,0

Positiv: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Negativ: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BOS
Gut 6,6

Positiv: I got a seat with more leg room and it was much more comfortable

Negativ: Boarding was a bit frantic because of the lines at the airport for customs

YYZ
KEF
Hervorragend 8,0

Positiv: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Negativ: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BCN
Mäßig 2,0

Positiv: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Negativ: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Sa. 2. Feb.
JFK
New York John F Kennedy Intl
FRA
Frankfurt
16:55 Std.
Do. 7. Feb.
FRA
Frankfurt
JFK
New York John F Kennedy Intl
19:30 Std.
292 €
Trip: 6 Tage
Gesamtbewertung: 7,2 Gut
Basierend auf 4.254 Bewertungen
Gesamt
7,4
Boarding
7,3
Komfort
7,2
Besatzung
7,9
Entertainment
6,6
Verpflegung
7,0
AMS
LIS
Hervorragend 10,0

Positiv: Crew service was excellent, food even hetter

LIS
VIE
Okay 4,0

Negativ: Bei lufthansa Tarif mit Sitzplatzreservierung gebucht, TAP lässt sich das dann nochmals bezahlen. Umsteigeverbindung zu Eurowings, Gepäck durchchecken nicht möglich, also genug Zeit einplanen um das Gepäck abzuholen und wieder einzuchecken! Nach dem getränkeservice versammelt sich das Bordpersonal hinten im Flieger zum schnacken.

BOS
LIS
Hervorragend 9,3

Positiv: Smooth flight, easy boarding.

Negativ: My bags cost more than the flight. Long line at Pasport check.

AMS
LIS
Okay 4,0

Negativ: Plane was full thus carry on roller bags had to be checked- big security concern re theft

LIS
BOS
Gut 6,3

Negativ: The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes.

Di. 19. Feb.
JFK
New York John F Kennedy Intl
TXL
Berlin Tegel
41:00 Std.
Di. 26. Feb.
TXL
Berlin Tegel
JFK
New York John F Kennedy Intl
20:30 Std.
332 €
Trip: 8 Tage
Gesamtbewertung: 0,0 Mangelhaft
Basierend auf 0 Bewertungen
Mo. 11. Feb.
JFK
New York John F Kennedy Intl
DUS
Düsseldorf Duesseldorf International
17:10 Std.
Fr. 15. Feb.
DUS
Düsseldorf Duesseldorf International
JFK
New York John F Kennedy Intl
8:50 Std.
365 €
Trip: 5 Tage
Gesamtbewertung: 7,4 Gut
Basierend auf 5.428 Bewertungen
Gesamt
7,5
Boarding
7,6
Komfort
7,3
Besatzung
8,0
Entertainment
7,0
Verpflegung
6,8
DUB
LBA
Mäßig 2,0

Positiv: I liked the service once we left Dublin but once it was time to arrive to Leeds everything went downhill.

Negativ: Our flight did not land to Leeds but to Manchester. I thought this would not be an issue to get my connecting flight to London. As I tried to explain to the airline attendants about my connecting flight they had no idea what was going on and said it wasn't their issue I would have to go to Leeds and explain to them what was happening. I asked if there was a way we could call them and see if I could just get a flight to London from Manchester. They said no. I tried to get a number to call myself still nothing. They sent everyone from the flight onto a coach bus to Leeds. Once I arrived to Leeds, I spoke with Ben and explained my situation. He said there were no more flights to London or anywhere near there. And there wasn't any flights to Austin, TX which was my end point either. He explained there wasn't anything they could do except fly me in the morning to London. I agreed but then come to find out he had to send me back to Manchester. Now I had already had my arrangements to stay in London for the night so I did not have much money left. He said they would take care of the accommodations and the flight to London. I was VERY PATIENT. Within this he was telling me how close they were to closing. I explained I needed everything in place before they even left because I was traveling alone in an unknown country or city. He arranged a cab to take me back to Manchester and a hotel to stay in with dinner and breakfast available. I thought everything would get better but of course it didn't. Ben clearly knew I had my checked bag and carry on. When I'm about to board the flight to London they charged me 60 pounds for my CHECKED BAG. Now this was already included on flight to begin with if all of this had not happened. The attendant did not want to listen to my story and kept passing me to another attendant that said there's nothing they could do. I had to pay since I couldn't leave my belongings. Once i arrived to London. I had to get my bag and RECHECK IN MY BAG. AGAIN they tried to charge me for my checked bag. This time I had enough of your airline and explained it was all included in my flight and I went on a rant with the attendant. He just stared and printed out the ticket for my bag. Didn't look at the computer. Didn't even explain why it's all of sudden taken care of that I don't have to pay anymore. I had no patience to hear his excuse but just wanted to get back home. This has been the worst experience I have ever had with an airline. Frontier isn't even this unorganized. Shouldn't there be a process for these kind of situations already?

DUB
PHL
Okay 5,0

Negativ: See above

DUB
YYZ
Hervorragend 8,0

Positiv: Flight on time

Negativ: Upon check in Dublin there was only one attendant at the check in counter in business class. Had seat assigned when I booked the flight and check in counter gave different seats so was not sitting beside my husband.

DUB
AMS
Okay 4,3

Negativ: Dublin airport No suitcase when we arrived No food. No inflight entertainment

EWR
DUB
Hervorragend 10,0

Positiv: The welcome, hospitality and service by the crew were all excellent

Do. 2. Mai
EWR
Newark
HAM
Hamburg
10:40 Std.
Do. 16. Mai
HAM
Hamburg
EWR
Newark
10:55 Std.
372 €
Trip: 15 Tage
Gesamtbewertung: 7,3 Gut
Basierend auf 8.134 Bewertungen
Gesamt
7,5
Boarding
7,2
Komfort
7,4
Besatzung
8,1
Entertainment
7,7
Verpflegung
6,2
KEF
IAD
Hervorragend 8,0

Positiv: The plane was comfortable

Negativ: No snacks included

ZRH
KEF
Gut 6,6

Positiv: The in-flight entertainment system is very good (once you get past the spam video ads for Icelandic attractions). The flight crew on both flights was very attentive and friendly. I really appreciate that IcelandAir gives out toy boxes to the children on the plane; that's very nice.

Negativ: My first flight was over 50 minutes late. Since I only had 1 hour and 5 minutes to begin with to catch my connecting flight, this forced me and several other passengers to do a mad sprint through Kevlavik Airport. We made it to the gate drenched in sweat and gasping for air - not a pleasant experience. There was also no time to use the airport restrooms or refill my water bottle. The cabin crew on the first flight completely ignored the fact that we were this late - there were no announcements about flight connections, or even an update as to that we were running behind at all. This should have been handled very differently. (Also, general pet peeve: They give you no food whatsoever, even for transatlantic flights, and they do not make you aware of this prior to being on the airplane. If you want to eat, you have to purchase their overpriced airplane food from the menu.)

LHR
KEF
Okay 5,6

Positiv: Boarding was fast

Negativ: There were no snacks and crew wasn’t friendly.

DEN
KEF
Hervorragend 10,0

Positiv: Reasonable fares. Good baggage accommodations. Denver to Iceland direct. Nice flight staff. The flight attendant pointed out the people who were awake the northern lights which was definitely the highlight of my trip!

Negativ: Seats small. Surprised no meals unless purchased. But didn’t matter too much I ate before the flight left. And it was nice to have something to purchase if needed. It was confusing where I could purchase my baggage ahead of the me while checking in online so I just paid for it once I got to the airport.

ARN
KEF
Gut 7,0

Positiv: The staff was really friendly. I had good leg space and movies were offered

Negativ: I put low on food cuz there were non. But I knew that already. When boarding they did not go by section so I think it was not as effektive as it would have Been by letting the people in the back rows enter first.

Do. 24. Jan.
EWR
Newark
DUS
Düsseldorf Duesseldorf International
7:15 Std.
So. 3. Feb.
DUS
Düsseldorf Duesseldorf International
EWR
Newark
9:05 Std.
398 €
Trip: 11 Tage
Gesamtbewertung: 6,9 Gut
Basierend auf 696 Bewertungen
Boarding
7,3
Komfort
7,1
Besatzung
7,8
Entertainment
5,8
Verpflegung
6,1
BSL
DUS
Mäßig 3,3

Positiv: Was on time

Negativ: The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay.

HAM
ZRH
Hervorragend 8,0

Positiv: Gut, freundlich und pünktlich

MUC
CGN
Okay 4,0

Positiv: The price

Negativ: Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection.

STR
HAJ
Okay 4,0

Negativ: Terrible hard landing

LHR
TXL
Gut 6,0

Positiv: Boarded and departed gate on time. Efficient.

Negativ: Not the friendliest.

Di. 5. Feb.
EWR
Newark
FRA
Frankfurt
10:35 Std.
Di. 12. Feb.
FRA
Frankfurt
EWR
Newark
11:35 Std.
210 €
Trip: 8 Tage
Gesamtbewertung: 5,6 Okay
Basierend auf 1.502 Bewertungen
Gesamt
5,9
Boarding
6,2
Komfort
5,6
Besatzung
6,9
Entertainment
4,2
Verpflegung
4,7
YYZ
KEF
Hervorragend 8,0

Positiv: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Negativ: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Gut 6,3

Positiv: In flight staff was friendly.

Negativ: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
CPH
Okay 5,6

Positiv: Nice newish planes. Competent but basic service in the air. Nice air crew.

Negativ: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SFO
KEF
Mäßig 2,0

Negativ: Didn't take the flight. Wasn't allowed to cancel.

ORD
KEF
Mäßig 2,0

Positiv: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Negativ: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Mi. 27. Feb.
EWR
Newark
SXF
Berlin Schönefeld
10:30 Std.
Mi. 6. März
SXF
Berlin Schönefeld
EWR
Newark
11:40 Std.
263 €
Trip: 8 Tage
Gesamtbewertung: 5,6 Okay
Basierend auf 1.502 Bewertungen
Gesamt
5,9
Boarding
6,2
Komfort
5,6
Besatzung
6,9
Entertainment
4,2
Verpflegung
4,7
ORD
KEF
Mäßig 2,0

Positiv: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Negativ: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

EDI
KEF
Gut 6,6

Positiv: No frills budget carrier, mostly exactly as I expected.

Negativ: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

YYZ
KEF
Hervorragend 8,0

Positiv: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Negativ: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

CDG
KEF
Mäßig 2,0

Positiv: Nothing

Negativ: Seats e not comfortable. u have to buy everything. even a water staff is not caring

DUB
KEF
Mäßig 2,0

Positiv: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Negativ: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Mo. 18. Feb.
JFK
New York John F Kennedy Intl
HAM
Hamburg
17:10 Std.
Do. 21. Feb.
HAM
Hamburg
JFK
New York John F Kennedy Intl
20:00 Std.
304 €
Trip: 4 Tage
Gesamtbewertung: 7,2 Gut
Basierend auf 4.254 Bewertungen
Gesamt
7,4
Boarding
7,3
Komfort
7,2
Besatzung
7,9
Entertainment
6,6
Verpflegung
7,0
LIS
BSB
Okay 5,3

Positiv: Choices of movies and music

Negativ: The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes.....

LIS
JFK
Gut 7,6

Positiv: On time departure, early by 30 min arrival.

Negativ: Low quality of food. Some flight attendant barely spoke English. Low choice in movies.

OPO
BCN
Hervorragend 9,0

Positiv: Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again.

LIS
MIA
Hervorragend 10,0

Positiv: First time flying with TAP PORTUGAL and it was a great experience

MAD
LIS
Gut 6,0

Negativ: There wasn't food or entertainment. Might want to add NA as an option in those categories

Mi. 30. Jan.
JFK
New York John F Kennedy Intl
HAM
Hamburg
17:10 Std.
Fr. 1. Feb.
HAM
Hamburg
JFK
New York John F Kennedy Intl
20:00 Std.
305 €
Trip: 3 Tage
Gesamtbewertung: 7,2 Gut
Basierend auf 4.254 Bewertungen
Gesamt
7,4
Boarding
7,3
Komfort
7,2
Besatzung
7,9
Entertainment
6,6
Verpflegung
7,0
LIS
BSB
Okay 5,3

Positiv: Choices of movies and music

Negativ: The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes.....

LIS
MIA
Hervorragend 10,0

Positiv: First time flying with TAP PORTUGAL and it was a great experience

AMS
LIS
Okay 4,0

Negativ: Plane was full thus carry on roller bags had to be checked- big security concern re theft

BOS
LIS
Hervorragend 9,3

Positiv: Smooth flight, easy boarding.

Negativ: My bags cost more than the flight. Long line at Pasport check.

BSB
LIS
Okay 4,6

Negativ: We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is

Do. 14. März
EWR
Newark
STR
Stuttgart Echterdingen
15:35 Std.
So. 24. März
STR
Stuttgart Echterdingen
EWR
Newark
29:50 Std.
339 €
Trip: 11 Tage
Gesamtbewertung: 0,0 Mangelhaft
Basierend auf 0 Bewertungen
So. 27. Jan.
EWR
Newark
FRA
Frankfurt
10:35 Std.
Fr. 1. Feb.
FRA
Frankfurt
EWR
Newark
11:35 Std.
298 €
Trip: 6 Tage
Gesamtbewertung: 5,6 Okay
Basierend auf 1.502 Bewertungen
Gesamt
5,9
Boarding
6,2
Komfort
5,6
Besatzung
6,9
Entertainment
4,2
Verpflegung
4,7
CDG
KEF
Mäßig 2,0

Positiv: Nothing

Negativ: Seats e not comfortable. u have to buy everything. even a water staff is not caring

BOS
KEF
Mäßig 2,0

Positiv: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Negativ: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SXF
KEF
Gut 6,3

Positiv: In flight staff was friendly.

Negativ: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

EDI
KEF
Gut 6,6

Positiv: No frills budget carrier, mostly exactly as I expected.

Negativ: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
BCN
Mäßig 2,0

Positiv: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Negativ: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Do. 2. Mai
JFK
New York John F Kennedy Intl
HAM
Hamburg
10:45 Std.
Do. 16. Mai
HAM
Hamburg
JFK
New York John F Kennedy Intl
10:55 Std.
372 €
Trip: 15 Tage
Gesamtbewertung: 7,3 Gut
Basierend auf 8.134 Bewertungen
Gesamt
7,5
Boarding
7,2
Komfort
7,4
Besatzung
8,1
Entertainment
7,7
Verpflegung
6,2
KEF
ZRH
Hervorragend 10,0

Positiv: Again, it was quick and easy. Nice staff.

Negativ: The child who kicked the back of my seat for the flight.

GLA
KEF
Hervorragend 8,4

Positiv: Crew was very helpful and friendly. Seat comfort was fine. Entertainment is nice with free movies, music and Iceland travel video blogs. Can do a stay over in Iceland for no extra, up to 7 days, we plan to try that sometime.

DEN
KEF
Hervorragend 10,0

Positiv: Reasonable fares. Good baggage accommodations. Denver to Iceland direct. Nice flight staff. The flight attendant pointed out the people who were awake the northern lights which was definitely the highlight of my trip!

Negativ: Seats small. Surprised no meals unless purchased. But didn’t matter too much I ate before the flight left. And it was nice to have something to purchase if needed. It was confusing where I could purchase my baggage ahead of the me while checking in online so I just paid for it once I got to the airport.

ZRH
KEF
Gut 6,6

Positiv: The in-flight entertainment system is very good (once you get past the spam video ads for Icelandic attractions). The flight crew on both flights was very attentive and friendly. I really appreciate that IcelandAir gives out toy boxes to the children on the plane; that's very nice.

Negativ: My first flight was over 50 minutes late. Since I only had 1 hour and 5 minutes to begin with to catch my connecting flight, this forced me and several other passengers to do a mad sprint through Kevlavik Airport. We made it to the gate drenched in sweat and gasping for air - not a pleasant experience. There was also no time to use the airport restrooms or refill my water bottle. The cabin crew on the first flight completely ignored the fact that we were this late - there were no announcements about flight connections, or even an update as to that we were running behind at all. This should have been handled very differently. (Also, general pet peeve: They give you no food whatsoever, even for transatlantic flights, and they do not make you aware of this prior to being on the airplane. If you want to eat, you have to purchase their overpriced airplane food from the menu.)

KEF
DEN
Gut 6,3

Positiv: Crew was very helpful and friendly, and we were greeted with a bottle of water for the flight. Entertainment is nice with free movies, music and Iceland travel video blogs. Water/soda/coffee offered multiple times, and water additional times.

Negativ: Boarding was walk-to-outside-stairs, more an airport versus airline thing, in truth the fresh air was nice, just glad it wasn't pouring rain. Seat comfort was barely okay, the 757 seats were basically in contact with my knees, tough for such a long flight. Their 767's are much better. Didn't like paying 60 GBP (pounds, about $75) for 3 sandwich lunches with 3 alcoholic drinks, IcelandAir could do better.

Do. 14. März
JFK
New York John F Kennedy Intl
STR
Stuttgart Echterdingen
19:50 Std.
So. 24. März
STR
Stuttgart Echterdingen
JFK
New York John F Kennedy Intl
26:30 Std.
339 €
Trip: 11 Tage
Gesamtbewertung: 0,0 Mangelhaft
Basierend auf 0 Bewertungen
Do. 31. Jan.
JFK
New York John F Kennedy Intl
DUS
Düsseldorf Duesseldorf International
10:25 Std.
Fr. 8. Feb.
DUS
Düsseldorf Duesseldorf International
JFK
New York John F Kennedy Intl
8:50 Std.
378 €
Trip: 9 Tage
Gesamtbewertung: 7,4 Gut
Basierend auf 5.428 Bewertungen
Gesamt
7,5
Boarding
7,6
Komfort
7,3
Besatzung
8,0
Entertainment
7,0
Verpflegung
6,8
EWR
DUB
Hervorragend 10,0

Positiv: The welcome, hospitality and service by the crew were all excellent

CDG
DUB
Okay 4,3

Positiv: Food was ok

Negativ: Who starts a boarding process 2h before the flight with only 2 counters, with no possibility to check in online (even for those without luggage) and no automatic machine? I'm very glad the company had the kindness to wait for us on the last call for boarding when you finally check your luggage 30min before departure. Should we talk about the politeness of your fight crew? In short, very disrespectful. Delivering the luggage took an extremely long time

DUB
JFK
Hervorragend 10,0

Positiv: They provided a lot of leg room and we arrived about an hour ahead of schedule.

SFO
DUB
Gut 6,6

Positiv: The staff are always lovley

Negativ: They lost my bags and 5 days later I still don’t have them.. traveling alone with a baby for Christmas.. all my gifts were in that bag so Christmas is a bit of a loss.. I find it way to difficult to get refunded or reimbursed for my loss

DUB
LHR
Hervorragend 10,0

Positiv: From check in to security to boarding everything was smooth with no waiting. Thanks for a great flight.

Mo. 11. März
JFK
New York John F Kennedy Intl
FRA
Frankfurt
16:55 Std.
Mi. 20. März
FRA
Frankfurt
JFK
New York John F Kennedy Intl
13:20 Std.
327 €
Trip: 10 Tage
Gesamtbewertung: 7,2 Gut
Basierend auf 4.254 Bewertungen
Gesamt
7,4
Boarding
7,3
Komfort
7,2
Besatzung
7,9
Entertainment
6,6
Verpflegung
7,0
BOS
LIS
Hervorragend 9,3

Positiv: Smooth flight, easy boarding.

Negativ: My bags cost more than the flight. Long line at Pasport check.

MAD
LIS
Gut 6,0

Negativ: There wasn't food or entertainment. Might want to add NA as an option in those categories

LIS
MIA
Hervorragend 10,0

Positiv: First time flying with TAP PORTUGAL and it was a great experience

LIS
MIA
Gut 6,0

Negativ: We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal

AMS
LIS
Hervorragend 10,0

Positiv: Crew service was excellent, food even hetter

Sa. 2. März
EWR
Newark
FRA
Frankfurt
10:35 Std.
Mi. 6. März
FRA
Frankfurt
EWR
Newark
11:35 Std.
298 €
Trip: 5 Tage
Gesamtbewertung: 5,6 Okay
Basierend auf 1.502 Bewertungen
Gesamt
5,9
Boarding
6,2
Komfort
5,6
Besatzung
6,9
Entertainment
4,2
Verpflegung
4,7
SXF
KEF
Gut 6,3

Positiv: In flight staff was friendly.

Negativ: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

SXF
KEF
Gut 6,3

Negativ: Seats are too small

BOS
KEF
Mäßig 2,0

Positiv: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Negativ: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
CPH
Okay 5,6

Positiv: Nice newish planes. Competent but basic service in the air. Nice air crew.

Negativ: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

DUB
KEF
Mäßig 2,0

Positiv: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Negativ: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

So. 5. Mai
EWR
Newark
TXL
Berlin Tegel
9:55 Std.
Mi. 8. Mai
TXL
Berlin Tegel
EWR
Newark
13:25 Std.
408 €
Trip: 4 Tage
Gesamtbewertung: 6,9 Gut
Basierend auf 699 Bewertungen
Boarding
7,3
Komfort
7,1
Besatzung
7,8
Entertainment
5,8
Verpflegung
6,1
DUS
MXP
Hervorragend 9,3

Positiv: Quick efficient boarding - on time.

Negativ: Not terribly comfortable seats but for short haul flights, just fine.

STR
HAJ
Okay 4,0

Negativ: Terrible hard landing

LHR
TXL
Gut 6,0

Positiv: Boarded and departed gate on time. Efficient.

Negativ: Not the friendliest.

BSL
DUS
Mäßig 3,3

Positiv: Was on time

Negativ: The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay.

MUC
CGN
Okay 4,0

Positiv: The price

Negativ: Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection.

Di. 12. Feb.
EWR
Newark
DUS
Düsseldorf Duesseldorf International
11:50 Std.
Di. 26. Feb.
DUS
Düsseldorf Duesseldorf International
EWR
Newark
12:55 Std.
341 €
Trip: 15 Tage
Gesamtbewertung: 0,0 Mangelhaft
Basierend auf 0 Bewertungen
Mo. 29. Apr.
EWR
Newark
HAM
Hamburg
10:40 Std.
So. 5. Mai
HAM
Hamburg
EWR
Newark
10:55 Std.
386 €
Trip: 7 Tage
Gesamtbewertung: 7,3 Gut
Basierend auf 8.134 Bewertungen
Gesamt
7,5
Boarding
7,2
Komfort
7,4
Besatzung
8,1
Entertainment
7,7
Verpflegung
6,2
ZRH
KEF
Gut 6,6

Positiv: The in-flight entertainment system is very good (once you get past the spam video ads for Icelandic attractions). The flight crew on both flights was very attentive and friendly. I really appreciate that IcelandAir gives out toy boxes to the children on the plane; that's very nice.

Negativ: My first flight was over 50 minutes late. Since I only had 1 hour and 5 minutes to begin with to catch my connecting flight, this forced me and several other passengers to do a mad sprint through Kevlavik Airport. We made it to the gate drenched in sweat and gasping for air - not a pleasant experience. There was also no time to use the airport restrooms or refill my water bottle. The cabin crew on the first flight completely ignored the fact that we were this late - there were no announcements about flight connections, or even an update as to that we were running behind at all. This should have been handled very differently. (Also, general pet peeve: They give you no food whatsoever, even for transatlantic flights, and they do not make you aware of this prior to being on the airplane. If you want to eat, you have to purchase their overpriced airplane food from the menu.)

KEF
ZRH
Hervorragend 10,0

Positiv: Again, it was quick and easy. Nice staff.

Negativ: The child who kicked the back of my seat for the flight.

KEF
SEA
Gut 7,3

Positiv: The in-flight entertainment system is very good (once you get past the spam video ads for Icelandic attractions). The flight crew on both flights was very attentive and friendly. I really appreciate that IcelandAir gives out toy boxes to the children on the plane; that's very nice.

Negativ: They give you no food whatsoever, even for transatlantic flights (not even snacks), and they do not make you aware of this prior to being on the airplane. If you want to eat, you have to purchase their overpriced airplane food from the menu.

YYZ
KEF
Hervorragend 10,0

Positiv: Everything Nothing

Negativ: Nothing

KEF
DEN
Gut 6,3

Positiv: Crew was very helpful and friendly, and we were greeted with a bottle of water for the flight. Entertainment is nice with free movies, music and Iceland travel video blogs. Water/soda/coffee offered multiple times, and water additional times.

Negativ: Boarding was walk-to-outside-stairs, more an airport versus airline thing, in truth the fresh air was nice, just glad it wasn't pouring rain. Seat comfort was barely okay, the 757 seats were basically in contact with my knees, tough for such a long flight. Their 767's are much better. Didn't like paying 60 GBP (pounds, about $75) for 3 sandwich lunches with 3 alcoholic drinks, IcelandAir could do better.

*
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