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Everything was excelent except most of the hoteel staff were not friendly and they don't speak English. Most of the hotel staff were not kind except one lady called Sema she was wonderful in dealing with the gusts.I also had an issue with the AC in the room and I called them 5 times but with no efforts they just sent a technician and the did not fix it or even move me to other room. I would recomend the other hotel located by the lake where I moved to directly after I spent only one night in Gural hotel.
the quiet atmosphere was nice the foo was amasing sitting out side with the nice whether the pellows are old so the bed it was not comfortable
facilities and location
very nice hotel, nice luxury design. they have alot of water activities. the room was not ready when we arrived.
Quality of food. Staff helpful though not all could manage English (but I don't speak Turkish). The air conditioning wwas totally inadequate. Therefore had to have balcony door open at night.- andf hence noisy. TV was very limited for business travellor fortunately I bough severtal DVDs with me.
High Quality Spa Facilities Nil.
the interior design of the hotel and the gardens .i also like spa facilities especially for children.the food range was excellent and the room was good in size , clean and of modern furniture.our stay was enjoyable. we couldnt enjoy the spa facilities as there was no privacy ,special timing or section for only women especialy for the indoor swimming pool .
Very lexury and comfort hotel it is very nice for relaxing