Nativo Lodge

Positiv: The bed was very comfortable.

Negativ: The staff were not helpful. Asked for some pillows and said they didn't have extra, seems very unlikely. Also, they act like they were the only one at the hotel not willing to help. Basically, customer service needs great improvement.

Positiv: the beds were very comfortable

Negativ: Beds were small for being double beds, bathroom was small shower was very close to door

It was just okay

Positiv: The staff was nice and the check-in process was easy.

Negativ: There was no breakfast offered and at the price, I really expect it. Also, the fact that flat sheets were used in place of fitted sheets and a proper duvet cover was slightly off putting. The sheet covering the mattress should be fitted to avoid the feeling of sleeping on an exposed mattress which happened often throughout the night. And the use of sheets instead of a duvet means that the actual bed spread was exposed and I'm certain those are not washed daily like the sheets. Also, there was mildew in the caulking on the tub. Makes for a feeling of un-cleanliness.

Cockroach

Positiv: The view of the mountains. The pool was clean.

Negativ: The jacuzzi was not working but the water was hot. There was a cockroach in my room and after trying to kill it twice i was successful and put it in a paper cup and brought it to the front desk. I told them what happened and they said they sprayed for bugs two weeks ago but they could spray the hallway again and my room. I asked them not to spray till we checked out in two more days. He agred and just looked at me with out offering to compensate us or offer us another room. We have stayed here before every time we come to Albuquerque for the past two years but will think about finding a new hotel to spend our heard earned money at.

Assholes n Albuquerque

Positiv: Lobby decor

Negativ: Noisy people in room next door ..no enforcement of quiet hours....constantly running toilet in bathroom...no action taken upon notifying hotel staff