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But the room was fair enough, clean and plenty of space. Personnel in the other hand were always very nice and helpful in all their possibilities (not very much, to be honest). The hotel is very old, with poor facilities and all stuff in not very good condition. Internet connection was very bad all the time and breakfast wasn't as good as expected.
Food was excellent - bedroom wonderful so comfortable and clean Garden area and a entire if spa gym etc all great I'm going back again soon as my number one hotel stay in Nepal
Travel agent in-house was spectacularly helpful. Best hotel in KTM in my opinion. Breakfast was a little heavily weighted toward Indian food for my taste, but fine.
We were treated, top to bottom, with extraordinary service, kindness and hospitality.
The front desk staff arranged last minute flights for us to Pokhara without an additional charge. Room service was excellent. Staff provided me with cold medication when I was suffering from allergies. Attentive and helpful throughout our stay. Dated furnishings, the interior and rooms need upgrading. Luggage assistance wasn't offered when I first arrived, one of the restaurants and the casino was closed during our stay.
Zum Ankommen in Nepal bzw. Erholen ideal geeignet, da mitten in der Natur gelegen (traumhafter Park und Golfplatz), am Stadtrand von Kathmandu (mit dem Taxi in ca. 15 min erreichbar, ca. Nrs 600.--). Zimmer (deluxe) sehr schön, Essen hervorragend, freies WLAN Der Swimmingpool machte einen nicht so gepflegten Eindruck
Staff were VERY helpful Booked our stay at Shiva Guest House in Durbar Square when we arrived, were told that our booking was actually at Shiva Guest House 2, outside of Durbar Square.Roaches in the shower, no hot water, floor was dirty, very dark rooms, children are bellhops.