Negativ:: Close to the highway (noisy) toilet was leaking water a hose fell off. Had to ask for bath towels none left in the room for us.
Positiv:: Very clean and great location. I even took a dip in the pool. The water was not cold.
Positiv:: Helped us by getting a better room
Positiv:: Hotel was very clean. Staff was very friendly and helpful. Room was decorated nicely. I really liked the 'extras' in the bathroom - cotton balls and Q-tips package individually. Never seen this before, even in higher end hotels. Keurig coffee maker
Positiv:: This hotel is very clean and the rooms are bigger than expected.
Negativ:: There were some very loud hotel guests. I understand this isn't the hotel's fault, however I do wish they were asked to dissemble when they were in the lobby past midnight.
Positiv:: Clean well kept room
Positiv:: Comfortt & location
Negativ:: There were 4 maids service carts lining the hallway well after 4pm when we checked in & had to navigate the hallway carrying our bags to our room. Very odd & inconvenient.
Positiv:: Super friendly when we called to ask about a room with 2 beds. Very accommodating. The pull out couch in addition to beds was great for a family with kids.
Positiv:: The open space. The overall cleanliness of lobby, dining area, and surrounding landscape.
Negativ:: The hotel accepts pets. I would appreciate if they pay more attention to the vacuuming of the room carpeting.
Positiv:: Large room, clean and nice staff
Positiv:: Great location. Easy check in and check out. Room was clean. Beds were comfortable. Pool was perfect (nice and warm in the morning) Free parking. Free internet. Like that breakfast is included in the price. Would stay here again.
Negativ:: A/c temp was too cold or not cold enough. Upstairs guest took a late night shower and it sounded like water was running in our closet. Kids upstairs were up late stomping around. Other than that it was fine.
Positiv:: I'm a very picky (snobby?) traveler for accommodations. Things that are important to me include a clean room free of odors, good quality linens, a comfortable bed, recently updated/renovated, and friendly staff. This hotel had all of these things!
Positiv:: The location was unbeatable! The price was affordable. Love the free breakfast!
Negativ:: The rooms are outdated. There's no A/C which is necessary even with the ocean breeze. The beds, pillows and mattresses are very uncomfortable. A mattress topper would solve this problem and new linens. Our bed didn't have a fitted sheet.
Positiv:: The pool and the view are amazing! We spent most of our time outside, and so we really enjoyed our stay! We also had dinner at Shoals Island Grill which was great!
Negativ:: The rooms could use a bit of a make-over.
Positiv:: Good hotel. Nice rooms. Like the courtyard
Positiv:: The restaurant was excellent for our breakfast. The location was perfect for the wedding we attended. All staff including waitress and maid service was excellent!
Negativ:: Needs more comfortable pillows. Carpet or something in room smelled badly needs cleaned and deodorized. The inn was full or I would have said something while we were there. We needed to be at a wedding that weekend.
Positiv:: Staff were very friendly and professional.
Negativ:: Doors were squeaky. Done with children screaming phase, needing quiet place to sleep. Also pillows were rock hard.
Positiv:: hotel was in walking distance to food and only 20 min away from the beach
Negativ:: Room was very dark and outdated it smelled musty. We had a patio but it was shared with another room who was outside smoking often so there wasn't much privacy.
Negativ:: There was no hot water in the sink. Shower had some warm water. Had to take a really quick shower.
Positiv:: Discount for school families, able to change arrival date on short notice, very comfortable beds,
Negativ:: Lack of email confirmation, fine print about 48 hour cancellation, rather than advertised 24 hour.
Central reservations could not make changes, had to wait for front desk to open to make changes,
Reservation # different from Best Western central reservations #, could NOT use online system to make changes, or find reservation
Shower curtain poor quality, water everywhere. Soap, shampoo, coffee maker also poor grade. Highway noise, A/C noise not welcome
Positiv:: It was clean and comfy and the location was alright.
Negativ:: Everything's was fine.
Negativ:: All of the vending machines were broken and not functioning properly as well as the ice machine on our floor. I was not able to get a bottle of water to save my life. The building is very dated and the hallways are squeaky. The walls are very thin so you can hear everything going on in all rooms especially when walking down hall.
Positiv:: I like that I have stayed there consistently almost monthly over two years and it is so familiar for both me and my family.
Negativ:: I don't like that consistently they don't uphold their word.
This time, for example, in spite of their comparatively high summer rate, even into Mid-September, my having called the hotel to request my same room as always, when I arrived, the only way they could accommodate me in a courtyard room was in a handicapped room, which, frankly, was definitely subpar to our usual room: the bathroom was smaller and more uncomfortable.
Staff rarely goes above and beyond to help.
Positiv:: Architecture is really nice
Negativ:: Pillows were not comfortable
Positiv:: Much better prices than staying in Santa Barbara and Carpinteria is a cute, authentic, old time beach town. Everything is walkable from this location.
Positiv:: I didn't like anything. The internet priced it $20. more than the sign hanging outside the motel.
Negativ:: The bed smelled like pee or butt...a mixture of it. We left after being there for only a couple hours...drove back home 3 hours away with no sleep because the smell was disgusting. The television had really bad quality picture and sound.
Negativ:: 6am Sunday morning , the room door is opened by someone violently and the dead bolt stopped them. As I bound out of bed to proctect my wife I am transformed into a lion protecting its lady against a Trump son with a rifle trying to cut my tail off. I fling the door open with a rage looking for someone to fight. No one there. Fall back asleep, 7 am.. phone rings RING/RIiiIiinG. I pick up the phone. No one there. !!! 8 am, the maid enters to clean the room, boom, dead bolt saves the day again. We are tired.
I check out and let the desk man know what happened. He was nice and promised to have management call me. I am still waiting for the call. I feel like we are just throw away items like so many trump supporters grabbed in the puśśy.
We won't be staying there again.
Phil was very nice though.
Positiv:: The location was decent, on the main setup and near the beaches.
Negativ:: Broken ice makers, hot stuffy rooms, beds were as hard as a rock. Rooms were attempted to be updated, Ikea style- but much was broken and flimsy. Bare bones, for $100+/nt. I expect more.
Positiv:: I have had to stay for an extended period of time. I am a newly discharged (honorably) army vet with ptsd alongside many other issues. The staff has been so amazing both to me in general, and understanding the challenges I may face. While being apart from my family, the staff and facility has provided me with a temporary place of solice.
Positiv:: It was quite.
Negativ:: It was way overpriced.
Negativ:: We booked a room through Booking.com via KAYAK . There was no opportunity on the site to specify a non-smoking room. It never occurred to me while I was making the reservation that I would need to specify.
The clerk said we should have reserved through the Motel 6 site. As they were full except for one non-smoking room, we had to choose whether to stay in a tobacco permeated room or cancel our reservation & find another place to stay.
The clerk let us into the room to help us decide if we could tolerate it. When we decided we had to find another hotel, they cancelled our reservation without any problems.
This is not a critique of Motel 6. I am very disappointed that Booking.com and/or KAYAK didn't allow me to choose a non-smoking room in advance or at least redirect me to the Motel 6 reservation site where I could have selected a non-smoking room.
Positiv:: I was impressed by the updated design in the interior. Fun! All the basic amenities were there, with a pool to boot. This is an outstanding value.
Negativ:: There was quite a bit of noise leakage from the walkway outside our door. The room key had to be reset a few times. The coffee came in styrofoam cups (but hey, it was free!)