Red Roof Inn Raleigh Southwest - Cary

Positiv: Staff was helpful.

Negativ: There were roaches in my room. They need fresh sheets. Mine was looking too old.

Positiv: bed was neat had nice tv and a.c. worked good no microwave and it was ok I enjoyed not long enough

Negativ: they forgot wash cloths in my bathroom the bed was ok cleaness ok no breakfast no pool or gym

Positiv: Nothing

Negativ: One pillow per bed. Charged us twice and wouldn't refund the charge until we checked out. Still waiting on refund days later. Cigarettes smell in room and room had cigarette butts on the floor ...

Positiv: Nothing

Negativ: Everything. Room was filthy. Comforter stained. TV did not work properly. Had to borrow and return hair dryer to front desk. We came gback to water all over our floor. Hotel's solution was to give us extra towels. No changing of room. No compensation.

Positiv: Location

Negativ: The air conditioner was not working properly. They were having work done and there was a terrible smell. And one night there was a group playing loud music and very loud. Woke me up at 1 in morning . I called the front desk but nothing happened.

Negativ: Have stayed at this hotel before. In the past it has been fine but looks as if it is falling down the star rating?