Quality Hotel Elms

Positiv: Very helpful staff, we had a couple of extra requests which was no problem, and no trouble for a late checkout , always stay here and will again.

Negativ: All good

Positiv: Place was lovely and tidy. Housekeeping were lovely. It was a great place to stay. The bed was super comfortable I loved it.

Negativ: Instructions for the heat pump would have been helpful as we couldn't always work it out. It kept the room warm which was the main thing.

Positiv: It's a lovely hotel, wonderful staff, beautiful breakfast, nice bar & restaurant area.

Negativ: Needs a big screen for the restaurant!!

Positiv: Property was lovely and warm, staff friendly and helpful. Would recommend this property

Positiv: We were upgraded from a Twin Double to a Twin Queen room. The room was very tastefully decorated and a great size for our family. The beds were lovely and soft and very comfortable. We had an amazing...

Negativ: Can't really complain, but if I had to say something, I would have loved a nicer view from our room.

Positiv: Nice and comfortable. Front of house staff very welcoming and helpful. Meals great but pricy.

Negativ: Meals seemed to be overpriced. Restaurant staff and front of house need to liaise better to ensure guests get full benefit of discount scheme. This was confusing.