Holiday Inn Dallas Market Center

Positiv: Great amenities and service.

Negativ: Air was a bit stale, wish the hotel had windows you could open to air out room.

Positiv: Offered free shuttle to and from airport. Offered free shuttle within a 3 mile radious...tips were optional. Some friendly staff, others seemed to not know the area at all. Also, offered small gym, computer access, & printing.

Negativ: Staff at the coffee shop in the lobby were rude and not accommodated when asked for fresh coffee. One of the drivers from the shuttle was not approachable and was not knowledgeable about the area, even though being on the job for 8 months. Also, free shuttle information should of been on hotel website.

Positiv: Bed was nice. Room was clean and there were no bedbugs, which is always a plus.

Negativ: NO STAIRS. It had fire stairs but there is no stairs to the lobby. Had to take the elevator all the way to the second floor. Room was pretty mediocre for a king suite. Stayed at H.I. Express's that were a lot nicer.

Positiv: Friendly, helpful staff

Negativ: Noisy, heard other guests above "walking on our heads", not as well maintained/clean as it should be (not a housekeeping problem, maintenance issues)