Mercure Gloucester Bowden Hall Hotel

The evening meal was delicious!

1) Although I’d twice contacted the hotel directly, our two booking separate bookings, first for B&B on Sunday and then for DB&B on the Saturday, had not been married up and we had to go over the two bookings conversation again. 2) There was no space to hang clothes or adequate drawers to put clothes into. I’ve never seen such a wardrobe - a mere 10 inches. The only drawers were in the desk and bedside tables. Thank goodness it wasn’t winter and I’d had to put a sweater away! A Travelodge or Premier Inn provide so much more. 3) Although the cooked breakfast delivered to our room was reasonably cooked although a tad cold, not everything we’d ordered arrived. It did arrive on time though! The breakfast on the Monday was taken in the restaurant. Filling up the containers did not keep pace with demand. The bacon was like cardboard. 4) We paid £259 for DB&B on the Saturday and £111 for the Sunday. We felt that for that amount, we should have a spectacular stay. It was definitely overpriced. 5) One glass 175ml of Pinot Grigio was £9.00! Again overpriced! 6) The seats in the restaurant were very low compared with the table height. 7) When our room hadn’t been made up by late on the Sunday, we had to wait for a couple of hours and make a personal visit to the housekeeper in the end to see any movement on the, ‘Sorry you’ll have to wait till all the other rooms are done before we can do yours - I can’t give you any idea of when that can be.’ 8) The signage to the hotel in the middle of nowhere was terrible. Absolutely nothing until the last turn. A few strategically placed signs at nearby road junctions would enable guests to arrive without having got lost several times. Without my iPhone I doubt whether we’d ever have found Bowden Hall. 10) The entrance to the Reception would benefit from an automatic door. The door is at an angle and trying to open it with a suitcase in tow was difficult. I could continue but won’t!