nothing much really we planned to stay for two nights but only ended up staying 1, we were out in the sticks and evreyone was trying to rip us off to get into town so we went back to phuket the next day, pool was filthy room was a very low standards in comparison to price we paid and other hotels we stayed in across thailand everything
The island is as pretty as you would expect from the pictures and the hotel staff are very friendly and eager to help you wherever they can. The shower pressure was quite low. The English of the staff wasn't always up to standard, which can occasionally make it difficult for you to get your point across. Please be advised there are many mosquitoes on the island - you would do well to prepare! So bring anti mosquito spray or clothes that cover most of your body for when you sit down to eat.
Everything was brilliant, the staff, location, services.
Location amd service The air contioner is directoy to the bed and it got me sick
If you are looking for a quiet place, far and isolated from the main beaches of P.P it is really a nice place. Hotel restaurant was really expensive but you have no other place to eat. Hotel restaurant have Thai dance and Thai boxing every 2-3 days for free. Because it's location you can see both sunset and sunrise from the hotel. Nice pool with see view. Buy supplies before you come to the hotel because it is isolated and everything will be dramatically expensive. because the hotel is isolated it is a little complicated to get there, you can take long tail taxi boat for 1000 baht, or wait for the big boat that departs at 15:00 or 17:00 and coast 200 baht (pp). If you arrive from phuket you simply continue with the same boat to the hotel. The hotel beach was quite busy with long tail boats, but it wasn't really a hassle
The staff are so nice and helpful. Got upgraded to a delux room. Relaxing atmosphere.
schöne saubere Bungalows direkt am Meer ... einfach ein Traum! man ist von dem dort vorhandenen Restaurant abhängig, da in der Nähe kein weiteres schnell zu erreichen ist aber das Essen dort ist wirklich sehr gut und daher ist das auch nicht weiter schlimm.
Sehr schöne Anlage mit netten Bungalows am Strand! Leider etwas weit weg vom Ort und nur mit dem Longtail Boot oder über den Dschungelpfad zu erreichen - zumindest wenn man abends mal etwas länger in TonSai Village bleiben möchte.
Friendly staff. They picked up us at the port. There weren´t amenities as shampoo, gel in the room.
it was very peaceful
cats! bed too small
good value of money too far from town (the pier), location is difficult to find for first time visitor.
rooms were good, furniture lovely, bathroom great, everything worked and looked in very good condition. was a bit of a walk to the beach
Breakfast included, they carry your luggage from/to the pier. Walking distance from town and bar, resto. Nice view, cheaper kayak, accept credit card with 5% It's uphill so it's exhausting to get there but it's not that bad. Our room (D1) had an awfull smell coming from the bathroom.
The location was very poor, it was atop one of the steepest hills on the island relatively far away from the town. The beach only exists for a few hours a day during low tide. When it is high tide the beach completely disappears under the water, which goes all the way up to jagged rocks. Staff were relatively unhelpful and mislead us on prices of outings, which ended up being about 1,000 TBH more than advertised.
Vier and room OK during day Noisy as hell at night
The setting with roomview over part of the bay; the restaurant (reasonable included breakfast and good quality thai diners) with seatings on the beach; friendly servants; town in walking distance; resort quiet during daytime. At check-in they insist that you pay the whole sum upfront, iso at check-out as in normal hotels. We agreed to pay half or we would go somewhere else./The loud music from 3 bars in town that can be heard over the bay between ± 22:00 - 02:00 every night spoils the tranquility that you'd expect in this island-resort./Price/quality is very much off from Thai standard: THB 3500 iso 5000 per night would have been more reasonable for this level of accommodation./Reception-staff and hotelmanager not able to take their responsibility after a building firm landed on their beach, including noisy bulldozer and full-size pontoon, blocking the view from their beachterrace for remainder of stay.
Fantastic hotel with good amenities. Close enough to Ton Sai village to walk in about 10-15 minutes but far enough away to get peace and quiet. Beautiful beaches, good food, excellent views and lovely rooms. Some of the rooms were on quite a steep incline. This wasn't a problem for us but may be for people with mobility problems. They will run you up the hill by tuk tuk if you ask.
Loved how close it was to the beach and the trail to other near by beaches such as long beach. Walking to the other bay was quick and the staff were very helpful in directing us around town. The hill to the rooms is a little steep but not terrible especially if you're young. The staff with drive you to your room with your luggage when you arrive and dive down your luggage when you leave.
View from the room, kindness of staff who picked us up at the Pier and brought us there (for free)
Gut am Arboreal war lediglich, dass die Klimaanlage funktioniert hat. Lassen Sie sich von den Fotos nicht täuschen, die Bildausschnitte sind geschickt gewählt und zeigen nur das, was gut aussieht. In Wirklichkeit sieht es im Arboreal etwas anders aus... Das Frühstück war ein Witz, der Früchteteller bestand nur aus zwei Stücken Ananas und zwei Stücken Melone; der Toast war ok. Extrem störend war der nächtliche Lärm, die Disco vom Strand liegt in Sichtweite und beschallt ordentlich das Hotel, obwohl oder gerade weil das Hotel an einem Hang liegt. Zudem sind die Zimmer recht hellhörig. Ziemlich eklig war das Badezimmer: Der blanke Beton soll wohl modern wirken, leider ist die Dusche nicht gefliest und an den Fenstern schimmelt es, weil es immer feucht ist. Fazit: Das Arboreal ist das Geld definitiv nicht wert.
Die Lage dieser Hotelanlage ist für Junge Paare und junge Reisegruppen sehr zu empfehlen. Sehr zentral, jedoch kann man trotzdem vernüftig schlafen. Wer jedoch früh schlafen will, sollte dringen einen Bungalow in den ersten 2 Reihen vermieden, da direkt gegenüber Bars liegen, die bis ca. 2 Uhr geöffnet sind. Alles in allem: Klasse Preis/Leistungsverhältniss... Das Frühstück ist nicht empfehlenswert. Mein Tip: einfach lange genug feiern um am kommenden Tag mit dem Mittagessen zu starten ;-)
unsauber, unfreundliche Mitarbeiter, viel zu teuer
I like the beach which well located, and the breakfast (more variaty). Cleanliness of the room (esp. the bathroom) is not so good. The water heater is out of order frequently.
Lovely beach and not too many tourists. Unfortunately it rained most of the time.
The view was amazing and the beach was gorgeous, the bungalows were very rustic in keeping with tradition. The food was good and the cocktails were nice. I found the height of the bungalows a bit frustrating as you had to get a buggy up and down to your bungalow as it's too high to walk and because the buggy would stop at 11pm you found that it hindered you staying out any longer. I also have to say that the bar toilets were horrendous, they need to work on the sewerage system as the smell was awful. And I think the place could do with a bit more smartening up.
The view from our hut was amazing. It rained the whole time during our stay, which sucked, but it was still a beautiful location. You can't flush toilet paper, because of the plumbing. Their customer service is questionable - their network was down during our check-out and we still had expenses to pay. Since their network was down, our credit card could not be run, so they said we need to go the port, take money out of the ATM and pay them that way. We would've been charged a 5% fee for withdrawals, if not more so I told them that and that I refuse to pay that way. The front desk lady said they get charged 3% for processing credit cards, which isn't and should never be the guests problem. I suggested she take my credit card number and keep it for later until power was restored, but I think she did not understand me or didn't trust that I wouldn't cancel the card or something. Regardless, we negotiated the exchange rate with them so we could pay cash (they wanted to exchange $1USD = 31 Baht, but we got them to do $1USD = 34 Baht) We traveled to other locations in Thailand and the customer service was lacking pretty much everywhere.
Best hotel in the area were we stayed (long beach). Beautifull Bungalows with amazing sea view. Bear in mind that the hotel like everything in PhiPhi Island is on a wildlife - jungle-ish area. So espect some insects here and there... Golf car to take you to the room which can be up in the mountain only works till 11pm. Anyway after that time you will be quite happy and for sure enjoy the adventurous walk!
The beachfront view, the sand and water. The bathroom was awfully dirty and overall grounds at hotel were not maintained or cleaned. Very disappointed.
We stayed in the hotel rooms which were spotless. the staff were really friendly&helpful.The breakfast staff make really good omelette! We had no hot water one morning & this was fixed immediately when i brought to the staff's attention.Excellent service. none
I dont have any points about , becuase I did not enjoy anything at there... Even though had our breakfast in the 2nd morning, the staffs was impolite and they was gave us the feeling like sneakly watching at customer at somewhere and talking each other by dailect in front of the customers... Firstly, the receptionist girls was very impolite,very lazy, impatient and no happy face, when they want to collected their fees they can understood what you said, but when you need helps they was just smiling and talking other things to you, feels like pushing you, no matter how many times you repeat your words... That is too much !!! Secondly, the room was too bad condtion than anything you can imaging, that is Bungalow but no chairs.. ... in the room,ONLY one old dirty plastic table, the matress was hard like ground, and Woolen Blanket cover was dirty, When I took out the COVER(actually there are 2 pics of bed sheets not a cover), I saw some hairs had pasted on the woolen blanket, thats Disgusting !! the tv got 8 channels but no singnal, the pics was jamed there... The bath room got a lot of ants,mosqutio and very smelly, old designed faclities, water heater, dirty toliet paper and we paid for very high price..I Sleep on the beach rather than this hotel, never ever choose there next time, it was like a nightmare.....
Nice rooms, spacious, comfortable beds, staff was friendly and met us at the pier to show us the way. Liked the room for the money. Close to good food and the party area of you wish. neighbors can be loud so bring ear plugs, wifi sucked but what are you doing on wifi?! Beach is kind of weird to get to but it's very close. No pool but again, you have the beach.
In den Zimmer wird es heiss, laute Klimaanlage
Alles, aber vor allem aber die Freundlichkeit und Hilfsbereitschaft vom Personal! Das der Aufenthalt nur 6 Tage war!
Sehr schöne Anlage, freundliches Personal, grosszügige Pool-Anlage, kostenlose Massagen und Tennisplätze. Das Hotel-Management ist sehr vorbildlich. Der Hauptort, TonSai Bay, ist mit dem Long Tail Boot ca 20min entfernt und die Fahrt kostet ca 36 Euro am Tag und 50 Euro in der Nacht (Hin- und Rückfahrt).
I liked Thai breakfast.
Live nature around To improve their services the staff must at least kill all cockroaches (big brown cockroaches in bathrooms sometimes come inside...) and clean rooms properly and dust furniture (it seems not to be touched from the date when this hotel has been built). Also for breakfast it would be better to serve something more then eggs and toasts only.
Bra kaffe, helt ok men tanke på priset.
Nice looking room on a nice private beach. Rude staff, no water pressure, water is sea water. No boat taxi service to this beach so you get dropped off a beach away and have to carry your luggage for 30 mins. Mosquito nets advertised but not provided. Unclean restaurant full of cats and bugs.