DoubleTree by Hilton Memphis Downtown

Positiv: Staff was friendly and proximity to Beale was great

Negativ: Room was small. Every movement on the bed sounded like you were jumping on it.

good for an quick stay

Positiv: There was a bed to sleep in.

Negativ: Room was kinda shabby to be on a Hilton Honors floor. Had to push very hard to get the bathroom door to latch. You could see through the thinly brushed coat of paint to see the previous color. Had to pay $25 a day for valet parking, I was told there was easy access on premises to my vehicle when I called to check and when we got there the parking was a block away, so going to the car to unload it after it being parked was not possible. I had to pay for valet but I had to go pick up my own car cause the valet there to retrieve your car couldn't drive a stick-shift, did I mention I had to PAY $25 A DAY WHEN I WAS DOING HALF OF SOMEONES JOB THAT I AM PAYING FOR THEM TO DO. Coffee was $10 a pot, and was for crap coffee. Breakfast offered was expensive but cheap food was used and tasted like government rations. I will never stay at a Hilton Hotel again unless its the only option.

Positiv: The central location was nice, although it had its downsides. The staff was friendly.

Negativ: The location near Beal Street and across from Autozone Park meant that there was hardly a quiet moment during the night. The noisy drunk folks were not only outside making noise in the streets, but also inside the hotel. I asked for earplugs around 1am, but the hotel provided me with cheap headphones instead. If you stay here and would like to sleep, I'd recommend asking for a room away from the street.

Noise

Negativ: I was on the 10th floor by the elevators and heard compressor noises all night long - horrible.

Positiv: I did not stay in this hotel because when I called the Doubletree on Oct 14, I was told I did not have a reservation and I never had one. I can only assume that the entire process was some sort of SCAM and i will NEVER use your service again. I have filed a complaint with American Express and I will make certain ALL of my friends know about this SCAM.