Wingate by Wyndham Montgomery

Positiv: Not much. Hair dryer ripped out of wall, uncomfortable mattress

Positiv: Staff

Negativ: Since we last stayed there two years ago the property was less clean and just wasn't as mice

Poor Customer Service Experience

Positiv: Although not the Wingate directly, the customer service contracted to handle online bookings refused to allow a rescheduling of the date of the reservation or provide a voucher for future use. Business travel often requires modification of ones' plans, and the refusal to allow me to do so in this case means that I will not be attempting to book another stay with Wyndham.

Hotel ok, hot breakfast awful

Positiv: Staff friendly and room nice (we stayed in queen suite)

Negativ: Hot breakfast was awful. Egg runny and cold, sausage links either overcooked or cold, fruit that was there was brown & several bowls not refilled. We chose to go somewhere and pay for breakfast the 2nd day of our stay.