Gut zu wissen
|Entfernung vom Stadtzentrum||11,5 km|
|Entfernung vom Flughafen||5,8 km|
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Super clean my beds and fabulous old building, the room needed an iron and a small refrigerator, the daily cookies were excellent, thanks for having us
Comfort, hospitality, helpfulness and friendliness of hosts. Breakfast was fresh, flavorful and delicious
Comfortable bed. Short walk to town centre.
This place describes itself as a “luxury” B & B. The following is taken from the website - Kershaw House Boutique Accommodation, matches only the very best 5 star+ Bed & Breakfast, motel or luxury hotel accommodation houses in Europe, USA and the UK - England. Having paid a five star price it was no surprises that we were expecting a bit of luxury and some five star service. We have certainly stayed in many five star places so had a good idea of what to expect. How wrong were we! Having rung the doorbell to let them know we had arrived it was disappointing that there was no offer of assistance with our bags up the stairs though going slowly let us notice the stained carpet. Where was the five star service? We had thought we had booked a suite and the room was described as such. It turned out to be an ordinary bedroom with two armchairs. It was nice enough but not what we were expecting. The bathroom was in a different league. The linoleum was dirty and badly marked. It appeared to be moving. Closer inspection revealed that the whole bathroom was infested with ants. We mentioned the ants and later that evening we were told they were being dealt with by some sort of trap. It didn’t work and we had the ants for company throughout our stay. No selection of luxury toiletries etc. here. There was a highly dubious (from a hygiene point of view) soap dispenser at the sink and something that looked worse in the very dated shower cubicle. Needless to say we used our own. A big fuss was made about the tea, coffee and cakes that were available on the landing. There was nothing for those who don’t drink tea or coffee or gluten free cakes / biscuits for my coeliac wife. The building is adjacent to a busy road and there was quite a lot of traffic noise so we had to close the windows. The Wi-fi never worked though they did tell us that they were aware of it having a problem. Why then did they not get it fixed?
Über das Hotel
Kershaw House Boutique Accommodation liegt im Herzen von Richmond, 5 Minuten Fahrt entfernt von: Richmond Mall und Fossil Ridge Winery. Zum Angebot gehören eine Gepäckaufbewahrung, eine Wäscherei und Kaffee/Tee im öffentlichen Bereich. Der Flughafentransfer (rund um die Uhr) ist kostenlos.
basierend auf 17 Bewertungen
Die Stornierungsbedingungen hängen vom Zimmertyp und dem Anbieter ab.
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