Orlando Metropolitan Resort

Stay away!

Positiv: The location to many attractions was appealing.

Negativ: Had to move out of 1st room as a/c didn't work. 2nd room we moved to wasnt much better. The shower handle was broke and was set to hot water. The bathroom door looked like someone left their dog in there and it shred the door pretty good. The blankets were stiff and the room smelled very musty. The a/c didn't cool off the room until the middle of the night. The pool is a long way away and there was NO ice machines in the building. You had to go to the hotel next door! Do not waste your money.

Needs health and safety inspection

Negativ: Horrible stay from start to finish. The stairwells smelled of urine. Our first room had mold in the bathroom, brown stains on the comforter, stains on the wall, the safe had a huge whole in it where it was busted open, and we were itchy from laying on the beds. Marijuana smell came through the adjoining room late at night along with loud banging on the outside doors at 1:00am. We asked to change rooms the next morning. Management was apathetic to our complaints. Our second room was slightly cleaner, but didn't have a working TV, no phone, no fridge, no hot water, no towels, and the toilet ran all night. Also, when we moved our things from the first room, found all of our items were stolen from the fridge by house keeping. Dealing with the hotel situation took away from our vacation. Worst hotel accommodations we've ever experienced! This place needs a health and safety inspection!!!

Close but rooms need upgrades BAD

Positiv: Pool and location

Negativ: Rooms, first room had no hot water and AC was broken these are just the major issues. We were given a comp and room change. The second room had a bad smell of mold so we had to keep the door closed at all times. Check in location was difficult to find.

Positiv: The YMCA

Negativ: No washcloths, staff act like they didn't know what was going on, constantly changing front office staff, maids were rude