Hotels in Pointe aux Piments

Positiv:: Nothing to like about that property

Negativ:: Everything....old, dirty, construction everywhere. Lawns were dry and food was terrible. I’ve stayed in better 2 star hotels in Vietnam for $50 per night.

Positiv:: Sehr freundliches Personal, Sauberkeit, gutes Essen.

Positiv:: Views, sheets

Negativ:: Fridge should have been stocked

Positiv:: the beach, pools, new. rooms are. amazing

Negativ:: the food and music at dinner was too loud

Positiv:: Very nice staff, good food, nice new modern comfortable rooms, amazing pools

Negativ:: The beach is not so nice you need shoes to go to see

Positiv:: Very good hospitality and excellent service from the staff. They were flexible to ensure that my stay is confortable and memorable.

Positiv:: Die Zimmer sind sauber. Es gibt verschiedene Strandplätze.

Negativ:: Personal teilweise unsympathisch. WLan war nicht immer vorhanden.

Positiv:: Verpflegung ok. Lage ok. Strand könnte sauberer sein. Preis Leistungs-verhältnis stimmt nicht. Seit Monaten wird dieses Hotel renoviert. Er eine Block ist fertiggestellt. Der andere Block wird nocht fertig gestellt. Das Hotel (/der noch nicht renovierte Teil ist in einem desolaten Zustand. Man kann das Hotel zur Zeit nicht anbieten. Warum erscheint bei Ihnen in den Informationenübaer dieses Hotel darüber keine Info?? Sowas geht einfach nicht!

Negativ:: Das man dieses Hotel in der jetzigaen Renovierungsphase überhaupt anbietet.

Positiv:: The facility was beautiful and well maintained with very good staff attending us throughout

Negativ:: NA

Positiv:: it was really relaxing, quit with excellent view the room size was big enough the furniture was new and clean Staff are amazing

Negativ:: cleaning was good but could be improved

Positiv:: The question should be "what didn't you like?"

Negativ:: I really can't say pictures do justice. Some pixels of the human eye are needed to appreciate what a beautiful place this is. Not just the fresh breeze, or the perfectly landscaped territory but the extra effort the coalition of different departments of staff put in to ensure you have an amazing time.

Positiv:: Fresh fruits!! Excellent scenery.

Negativ:: No shops within the hotel

Positiv:: Sehr schöne große Zimmer, gut ausgestattetes Bad, direkter Strandzugang, genügend Platz und Möglichkeiten den Tag am Pool oder Strand zu verbringen. Gute Auswahl beim Frühstücks- und Abendbüffet. Freundliches Personal. Etliche Wassersportakivitäten ohne Extrakosten.

Negativ:: Alle Getränke - auch Wasser - sehr teuer. Schöner, großer Pool aber nur 1,20 max ( in der Mitte )tief. Im Meer sind die Schwimmmöglichkeiten auf Grund der Riffe eingeschränkt. Weiter Weg zur nächsten Stadt / Dorf.

Positiv:: Great variety of food, lovely surroundings, and everything was always very clean. Plenty of water activities to choose from, and performances each night to provide entertainment - and none of them were overloud or pushy, which we really appreciated. The themed restaurants are just the cherry on top of the cake :-)

Negativ:: We were on the topmost level, sometimes there was a bit of drains smell during the nigth, guess when the system is less used.

Positiv:: Sehr gut. Super Blick vom Restaurant.

Positiv:: Private beach with incl. extensive water sports. Nice restaurants, with good sea view and amazing sunset.

Negativ:: Sometimes reception’s too busy to answer Qs

Positiv:: Das Beachcomber Victoria war für eine Woche unsere Urlaubsbleibe - man kann sagen es hat uns sehr gut gefallen. Alle tollen Bilder entsprechen den richtigen Umständen vor Ort, hinzu kommt aber das "Feeling" durch Sonne & Meer sowie die freundlichen und immer zuvorkommenden Angestellten. Auch die Sauberkeit vor Ort war sehr gut. Der Strand ist top, die Poolanlage sowie alle Gartenanlagen gepflegt, die Animation nicht aufdringlich und die Kinderanimation sehr bemüht um die Kleinen. Selbst Deutsch wurde dort etwas gesprochen. Mit Halbpension ist auch Schnorcheln etc. am Strand inklusive, was uns sehr gefallen hat. Getränkepreise sind recht hoch, dennoch braucht man nicht zwingend All Inclusive. Das Zimmer war top und sehr geräumig, durch Gartenlage Parterre war man innerhalb Minuten am Pool oder am Strand. Badeschuhe würde ich empfehlen, da direkt vorn am Strand schon viele Korallen und Steine sind. Kurz und knapp: Wir haben uns im Victoria sehr wohl gefühlt und konnten so unseren (Traum-) Urlaub geniessen. Macht weiter so!

Negativ:: Very crowded,too much noise.

Positiv:: The room was spacious and comfortable and there were many facilities for families. The breakfast was fantastic and the buffet dinner was also good. Above all, the possibility to snorkel off the beach was great and all sorts of short activities were provided for free: snorkelling trip, glass bottom boat, SUP board or kayak rental etc.

Negativ:: The hotel was a little isolated and there weren't many options for walks or restaurants outside the resort. Prices of the shop, restaurants and transportation were rather high.

Positiv:: Sehr aufmerksames, zuvorkommendes und freundliches Personal. Da wir am Anreisetag bereits morgens ankamen bevor das Zimmer bezugsfertig war, wurde uns ein Transferzimmer mit Dusche angeboten sowie Frühstück und die Nutzung der restlichen Hoteleinrichtungen.

Positiv:: We have spent 6 six days in Victoria Beachcomber Resort in January 2020. We should have stayed longer. From the very beginning we felt like in paradise. The hotel staff was simply excellent. Always smiling and always ready to help. We had nice large room on the ground floor with direct sea view and only few steps to the beach. Every evening we have enjoyed beautiful sunset and delicious dinner in the main restaurant. Every morning we have enjoyed walking in the large garden and tasty breakfast. The hotel offers unbelievable list of activities - we have tried the sailing course on the small ship and very much enjoyed it. The Victoria Beachcomber Resort is one of the best resorts we have ever been. Definitely recommend if you travel to north-west part of the island.

Positiv:: great variety of food and enjoyable day and evening entertainment - always available but not too much "in your face". The spacious layout of the resort makes it never feel too crowded. Very international crowd, there didn't seem to be any particular nationality more present than others. Great free snorkel excursions and watersports options included.

Negativ:: people reserve their beach loungers with their towels all day, whether they are using them or not and if you don't play the same game you end up in the only leftover spots with no parasol. Also, the booking system for the a la carte restaurants means you have to decide several days in advance where you want to eat when, otherwise everything will be booked up and you're left with the very large - at times rather noisy and crowded - main restaurant. They gym is in a very sad, dark location in the lower ground floor. If you plan to work out regularly, don't count on nice inviting views from your treadmill or bike.

Positiv:: Pool is great ..room is very large ...beach view is great ..front disk and concierge is very good also .

Negativ:: Breakfast is always the same ..the staff in the main restaurant is not honest in many occasions,we asked if certain option/dish is available and they say no we don’t have ..and when we ask the manager..things change and they will bring it !!!!! And after 1 hour of dinner start ...a-lot of food options finish..they replace it with different items..for example in street food night the chicken legs run out in 1 hour and they but chicken nuggets to replace it and when we till them ..they get chicken thigh for us !!!!!

Positiv:: Not really

Negativ:: Food choices at bkf and dinner limited for vegetarians

Positiv:: The villa design and the staff attitudes

Negativ:: The presidential villa was at the border of the property with no border with the public beach, a lot of none guests were in front of the villa. Also there were rats in the garden of the villa

Positiv:: The whole resort is BEAUTIFUL! The flowers, garden, waterfall, all AMAZING! You are in paradise here. There are different parts of beaches and swimmingpools available, all gorgeous to the very last detail! The room we stayed in was also fantastic. We had a great view of the beach, where we could see the sunset every evening. The bats are amazing as well, they start coming out around sunset, we had a spectacular show every night. The room was clean, good bed and every day you got fresh fruit served in your room. There are different activities daily where you can participate in. I can recommend the star-gazing, it was really interesting! I also have to make a compliment for all the live music performances! They were ALL excellent! We had a private concert most of time, because there weren't many guests at the resort in December.

Negativ:: Wines are ridiculously expensive! Not just at the resort but in all of Mauritius. They served a wine which was exactly the same you can buy at the supermarket in the Netherlands (no joke!) They asked the same price a glass, where we would pay for two bottles. Port, cocktails and other spirits were even cheaper than wine. For us, this was really weird. The taxi service at the hotel varies. Nevertheless, you feel ripped off, cause it is way more expensive if you find a taxi by yourself. You have to get lucky with your driver. Some are really nice and some are imposing you annoyingly on all sorts of deals! We went to Port Louis one day and took a taxi back to the hotel, the driver was really nice. We called him for other trips, he was way cheaper than the rates the drivers ask at the hotel. Find yourself a genuine taxidriver and make a deal for the rest of your stay. It saves A LOT of money! Although the staff is REALLY friendly and helpful and the hotel practises a certain level of etiquette, for us it was just a little bit too much sometimes. I feel uncomfortable when someone lays down my napkin on my lap, fills my drink évery time I've taken a sip and/or apologises nine (!) times when they forgotten the bread one time. This is personally of course, I guess some people expect and enjoy this kind of service. For us, it could be more relaxed.

Positiv:: Privacy - klein und fein. Excellenter Food. Grosse Zimmer. Überaus freundliches Personal. Sehr sauber. Wunderschöne, gepflegte, exotische Anlage. Adults-Only Pool-Anlage. Tolle Aktivitäten.

Negativ:: Nicht so grosser Strand, aber das haben wir gewusst und in Kauf genommen.

Positiv:: The room, staff, location, and restaurant are excellent. I enjoyed my staying in the Oberio for 5 nights. The room service, housekeeping & the reception are perfect and quick to respond. I highly recommend it.

Negativ:: Lack of Day / Night activities in the resort, there are only sea sport during day, and music performing in the bar at night. Not easy to access the SPA, you always need to have a reservation and it depends on the availability.

Positiv:: Freundliches und motiviertes Personal, dem es offensichtlich Spass macht, dort zu arbeiten. Die äusserst grosszügige Anlage, die irgendwie familiär wirkt, viel Luxus bietet ohne "zuviel" zu sein.

Positiv:: Der Gast ist König. Wunderschöne Anlage, sehr freundliche , aufmerksame Personal, Sauberkeit 1A, verschiedene Wassersportarten im Preis inbegriffen. Wir waren eine Woche in Oberoi Hotel mit unsere Kinder 15 und 13 Jahre, wir haben uns rundum wohl gefüllt. Besten Dank an alle Personal der Hotel.

Negativ:: Hoteltaxis Preisleistung sehr hoch.

Positiv:: Upgraded to villa which was excellent

Negativ:: Weather - a bit too wet - but missed worst of it. Could have done with better informal dining.

Positiv:: Wunderschöne Anlage, Zimmeraustatung sehr gut, Betten sehr bequem, sehr freundliche Personal. Frühstück sehr gut und exotisch, Wassersportangebot sehr viel und im Preis enthalten. Sauberkeit 1A.

Negativ:: Grillbar hat uns nicht so sehr gefallen, Hoteltaxis sehr teuer, Taxis möchten immer Hin und Zurück bezahlt werden. Abend keine Möglichkeit ohne Auto weg zu gehen. Abendessen pro person 70 Euro zu teuer.

Positiv:: Die Zimmer mit Gartenanteil und das Personal waren ein echtes Highlight und nicht zu vergleichen mit anderen Resorts auf Mauritius.

Negativ:: Der Strandabschnitt war vergleichsweise eher durchschnittlich. Wartezeiten beim Abendessen im The Restaurant waren etwas lang.

Positiv:: Das war unser zweiter Aufenthalt im Oberoi Mauritius. Die Anlage ist wirklich sehr schön, das Hotel eher klein und ruhig. Die Zimmer sind sehr groß, geschmackvoll eingerichtet mit eigener Terrasse und wunderschönem großen Badezimmer mit Ausgang aus der Dusche in einen kleinen abgeschlossenen Hof. Das Personal in den Restaurants war wie beim letzten Mal überaus freundlich und aufmerksam. Die Qualität des Essens war vom Frühstück angefangen über das Hauptrestaurant und die Spezialitätenrestaurants hervorragend, die Zusammenstellung der Gerichte sehr kreativ.

Negativ:: Alles, was uns negativ aufgefallen ist, beginnt mit dem Hotelmanager: er stolziert ohne zu grüßen mit am Rücken verschränkten Händen durch die Anlage, man hat nicht den Eindruck willkommen zu sein. Auch im Spa, das nach wie vor hervorragende Qualität bei den Massagen bietet, hat man weniger das Gefühl ein spezieller Gast zu sein als eher abgefertigt zu werden. Ich habe im Zimmer ein Trinkglas zerbrochen und sofort den Concierge davon verständigt, 2 Stunden später (wir hatten inzwischen eine 90-minütige Massage) war das zerbrochene Glas noch immer nicht beseitigt, obwohl in der Zwischenzeit frische Wasserflaschen genau auf den Nachttisch gestellt worden waren, vor dem die Glasscherben lagen, Erst nach zweiter Urgenz wurden die Glasscherben beseitigt. Meiner Meinung nach hat die gesamte Qualität durch die wenig gastfreundliche Haltung des Hotelmanagers deutlich gelitten.

Positiv:: Uns wurde eine Limousine für den Transfert vom und zum Flughafen kostenlos zur Verfügung gestellt. Das Personal ist extrem freundlich

Negativ:: Wir mussten sofort bei Ankunft die Rechnung für den Aufenthalt bezahlen, nicht erst bei Abreise. Die Wassersportaktivitäten werden nicht den ganzen Tag über ausgeführt, sondern am frühen Nachmittag eingestellt.

Positiv:: We spent the first week of our honeymoon at Shangri-las on the east side, so the expectations were high. The Oberoi topped it perfectly off! Stunning hotel, beautiful gardens and a service that makes you feel like home. We didn’t leave the resort for the whole week, just getting spoiled and we didn’t wanted to leave at all. The food is delicious, the drinks addicting and the friendly service was always on point. We can fully recommend it and can’t wait to go back! Thanks to the team, you made our stay unforgettable!

Negativ:: Leaving the place

Positiv:: Breakfast was good.

Negativ:: The room was very close to the road.

Positiv:: The beach is really nice and they provide snorkeling masks, paddle boards, etc.

Negativ:: It was kind of like a nice motel. It’s not as nice as the pictures and just was not worth $300 usd a night. The food is pretty below average, the service was not good at all (slow, not very friendly), and the eating area had a lot of ants on the tables, birds pooping on seats, cats begging, etc. This place has the potential to be really nice, it just doesn’t seem managed well. At least with the all inclusive we could get drinks and sit by the beach.

Positiv:: Wunderschöne Lage direkt am Strand. Sehr freundliches Personal, das stets um das Wohlbefinden der Gäste bemüht war. Sehr gepflegte Anlage, abwechslungsreiches Unterhaltungs- und Sportprogramm, ruhige Lage, leckeres Frühstücksbüffet. Die Anwendungen im Wellness Bereich sind zu empfehlen.

Positiv:: We loved our stay at Veranda Pointe Aux Biches. For our honeymoon they offered a candle-light dinner and nice room decoration. The rooms are pretty nice and clean. The restaurant offers a high standard of local and international food. During and after the dinner they offer an entertainment program of live music or dance shows. The hotel owned beach is small but very clean and nice. Your day on the beach is more funny with the free activities they offer such as kayak, stand-up paddle, snorkeling, beachvolleyball, boccia and more. The whole personal is professional and always friendly. Special thanks to the animators Ronny and Jeffry you made our stay even more agreeable. We would definitely come back.

Positiv:: Super tolle Lage, schöne Zimmer und schöner ruigher Strandabschnitt. Die Anlage ist sehr gepflegt und das Personal sehr freundlich. Sehr empfehlenswert

Negativ:: Die Liegestühle könnten ausgetauscht werden da sie teilweise sehr abgenutzt sind. Leider war unser Balkon mit Tauben&ihren Ausscheidungen übersäht.

Positiv:: Super Nice staff. Super Clean. Ideal for familly vacation.

Negativ:: Water is not including for the diner package

Positiv:: Frühstück war vom Angebot her ganz o.k., Personal im Service zum Teil sehr freundlich und aufmerksam, einige brummig und launisch.

Negativ:: Organisation beim Frühstück mit Kaffeenachschub und fehlende Tassen, das kann man besser machen. Die Qualität der Speisen besonders bei den Fleischgerichten läßt sehr zu wünschen übrig, selten so schlecht zubereitetes Fleisch bekommen,, hart und zäh. Suppenauswahl täglich wechselnd - gelbe Linsensuppe, rote Linsensuppe, braune Linsensuppe- dann wieder von vorn. Einfach nur einfallslos. Oft bekam man schon die Getränkerechnung serviert, obwohl man mit dem Dessert noch gar nicht fertig war. Man fühlte sich einfach rausgeschmissen.

Positiv:: Friendliness of staff.

Negativ:: Not always enough staff manning the Foot Loose Bar. Staff in the Sandy Bar and restaurant attentive and friendly.

Positiv:: auf Grund der Darstellung des Ressorts bei booking.com sind wir mit großen Erwartungen angereist; unsere Erwartungen wurden absolut übertroffen. Es hat alles gepasst: Anlage sauber, klein aber fein, Personal besonders freundlich und hilfsbereit, Küche ausgezeichnet, eine gelungene Mischung von nationaler und internationaler Speisen, gute Livemusik, jeden Abend verschieden, nachhaltige, umweltbewusste Bewirtschaftung (kein Plastik) und eine Besonderheit: man kann - wenn man möchte - in der gesamten Anlage immer barfuß gehen, auch beim Essen; das hat uns auch gefallen.

Negativ:: da gibt's nicht viel zu sagen

Positiv:: The staff was really nice. All of them were trying very hard to acomplish all of our requests. Really good breakfast and dinner.

Negativ:: The baby chairs were most of the time dirty and needed cleaning. When I was swimming in the water in front of the hotel I cut my hand. Something should be done in order to avoid posible injuries in the future.

Positiv:: Frühstücksbuffet war vielseitig.

Negativ:: Die Anlage, vor allem unser Zimmer, sind ein bisschen in die Jahre gekommen. Das Service Personal ist stets bemüht... Ist gibt einen Privilege Bereich, mit schönem Pool, Restaurant und schöner Bar. Der ist anscheinend aber nur für bestimmte Gästen vorgesehen, so wie uns einer der Servicekräfte erzählt hat. Eher schade.

Positiv:: Frühstück sehr gut, war alles da. Reception ausgezeichnet, Zimmer zweckmässig. Lage super, Strand ebenfalls. Taxidienst gut, etwas teuer. Im Allgemeinen war der Aufenthalt schön, allerdings für meine Begriffe etwas teuer...

Negativ:: Personal beim Abräumen nicht existent. Service grundsätzlich langsam, unaufmerksam. Auch nach mehrmaliger Aufforderung nicht abgeräumt! Wenn man sich im Barbereich an einen Tisch stzte, wurde man nicht bedient, obwohl genügend Personal da war.

Positiv:: it was pretty good

Positiv:: Absolut tolle Lage! Schöne kleine Anlage, die alles hat, was man braucht. Ohne große Wege zurücklegen zu müssen und ohne Menschenmassen beim Frühstück oder am Strand. Der Pool ist sauber, nicht überchlort und bietet einen tollen Ausblick auf das Meer. Das Essen ist abwechslungsreich und bietet sowohl landestypische als auch internationale Gerichte. Die Angestellten sind sehr freundlich und hilfsbereit.

Negativ:: Leider wurde sich nicht immer an die angegebenen Bar-Öffnungszeiten gehalten. Teilweise wurde viel früher geschlossen. Badeschuhe sind wegen der Korallen am Strand empfehlenswert. Etwas mehr Ablagemöglichkeiten (beispielsweise für Kleidung) im Zimmer wären sinnvoll.

Positiv:: Hilfe an der Rezeption

Negativ:: Klimaanlage wurde während des Aufenthalt kaputt u wurde nicht umgehend repariert.

Positiv:: Das Personal war wirklich sehr nett. Sie haben alles versucht den Aufenthalt besser zu gestalten. Da unser Zimmer in einem nicht akzeptablen Zustand war was sich auf Ungeziefer, schlechten Geruch sowie mangelnde Einrichtung belief wurde uns jedoch anstandslos ein anderes Zimmer gegeben. Dieses war etwas größer (wahrscheinlich bessere Kategorie). Das war dann für uns akzeptabel, aber immer noch nicht dem Preis angemessen.

Negativ:: Die ganze Anlage ist ziemlich veraltet. Klar sind die Wetterbedingungen aufgrund der Luftfeuchtigkeit nicht einfach - aber an den Möbeln und sonstiger Einrichtung sieht man einfach das hier lange nicht investiert wurde. Der Strand ist grad so ok. Das Essen war ok, aber nicht wirklich gut. Authentisch ist anders. Wir waren danach im Partner Hotel Coin de Mire. Gleicher Preis, ca 20 min entfernt - und um Welten besser. Hätten wir nur gleich dort gebucht.

Positiv:: The food was great When we arrived we were quite early because of booking out at previous place and reception was very welcoming and accommodated us.

Positiv:: All the staff very helpful , friendly, accommodating, always smiling and happy. with good location right on the beach, sunset view on a clear days.

Negativ:: could do with some fans on hot days

Positiv:: The bar view is very nice. The Staff very friendly.

Negativ:: No complaints.

Positiv:: The pool and the view from it. The perfect place to enjoy the magnificent sunset. The staff were super friendly and warm and tried everything to make us feel welcome and comfortable. Particular mention goes to the kitchen/waitressing staff and Manu from reception

Negativ:: There isn't much we didn't like. It's a small cosy hotel. Maybe we made a mistake choosing a small room. But we could have chosen a bigger one during the booking process

Positiv:: The proximity to the beach can’t be beat! Some of the best snorkeling I’ve ever experienced is right in front of the hotel! Fantastic! The food! All the food! I found the authentic dishes to be the best. I had a vegetable curry that was so good, with multiple layers of flavor. And those street noodles!!! Oh my gosh! I crave them!!!

Negativ:: I wish there was no smoking allowed on the premises. Considering this is an adults only hotel, it was a bit much when several local children showed up on the daily to scream, yell, and play on the small beach right in front of the private hotel. I get that they live there and the beaches are probably all public, but when you’re trying to relax and take a nap and are awoken by screaming children, it takes away the adult only ambience. Which is specifically why I chose the hotel.

Positiv:: Nice people, attitude, good food, big room

Negativ:: Not close to a city for a walk

Positiv:: The breakfast well served and a variety of foods

Positiv:: Frühstück für jeden Geschmack etwas vorhanden; Personal rundum höflich, hilfsbereit und kompetent (alle zweisprachig englisch/französisch); Abendmenü abwechslungsreich, bekömmlich und preiswert; die meisten Freizeitangebote kostenlos, eigene Cooperation mit SIXT Autovermietung sehr preiswert und unkompliziert. Es hat alles (!) wie im Vorfeld erhofft und gewünscht. Absolut und ohne Abstriche empfehlenswert.

Negativ:: nada

Positiv:: the location and complementary yacht ride were impressive

Negativ:: Breakfast could have had more variety, there were insects in the room, and basics things that we expected would be complementary, like water, had to be paid for.

Positiv:: Gute Busverbindungen und die Nähe zum Strand war ok. Sauberer Hotelgarten und Pool. Essen war ok.

Negativ:: Im engen Zimmer gibt‘s nur einen Kleiderständer für nasse Strandkleidung zum aufhängen. Das Bad muss dringend renoviert werden, schmuddelige, undichte Dusche. Wenn schon TV angeboten wird, dann sollte wenigstens ein deutscher Sender zu empfangen sein. An der Bar gab es nur teuren Kaffee und nichts dazu. Die Cocktails waren schauderhaft.

Positiv:: The sight was beautiful from the restaurant of the hotel. The breakfast was ok.

Negativ:: The hotel was ok, but the organization wasn't really good. They wanted to pay extra for the SPA that wasn't used by us, but they forgot to remind me to pay for the accomodation that hadn't been paid till that time.

Positiv:: Good facilities (pool). Comfy bed. Large bedroom. Powerful shower.

Negativ:: Door to the bedroom did not feel secure enough. Not much to do around the hotel (no shops, no restaurant): you need a car.

Positiv:: Its was nice to stay at your villa and I surely continue bring friends or client in your villa.

Negativ:: It's good nothing to say.

Positiv:: Perfekte Lage direkt am Strand. Komfortable Zimmer und eine schöne Außenanlage.

Positiv:: The view from the restaurant is so appeasing, quiet place if you want/need to unwind.

Negativ:: The driveway and carpark could be brickpaved or sealed.

Positiv:: Very friendly and help staff and a good breakfast and other meals. We were comfortable there. Our main reason for going was easy access to good snorkeling and that was fine nearby and also further west along the beach.

Negativ:: It met our expectations but be aware it is an older property. It is good value for money compared to others around,

Positiv:: Great beach, very kind and helpful staff.

Negativ:: Far away from anything else on the island. Taxi / transportation very expensive.

Positiv:: Das Wetter!!

Negativ:: jede Menge - ohne Worte

Positiv:: Ein tolles Ressort und schön direkt am Meer gelegen.

Negativ:: Etwas steiniger Strand Alte Zimmer besonders Badezimmer

Positiv:: Nette Ankunft und Check-In. Nettes und Gutes Service. Gute Ausstattung und Aktivitäten im Ressort.

Negativ:: Resort sehr abgelegen. Kein Bankomat oder Geschäfte für täglichen Gebrauch. Abendbuffet zu teuer.

Positiv:: Mr, keffen the duty manager was great man and he is one of the best people whom I met He knows how to take care of the hotel gusts and get there requests done fast and correct

Positiv:: Activities, location, and the resort itself

Negativ:: Bugs

Positiv:: Rooms are very nice and setting is obviously beautiful with the ocean. However the resort is outrageously expensive for things that are not included in your packages (there are also many things not included within the packages, even 'all inclusive') The staff are very hit and miss, some extremely pleasant and helpful, others could care less when you ask for assistance. For the 5* rating and pricing I have stayed in places that would far exceed this hotel. More like an expensive 3/4*. It is also not near anything, to get around you need to hire bikes (which is free but there are no cycle paths so you would be on the main road with cars and busy traffic) or pay for taxi's which is also very expensive!

Positiv:: The place was very nice and clean , it was above my expectations. The staff were very friendly and helpful. I highly recommend this place for stay in Mauritius.

Negativ:: They need variety of food during Dinner as it was most of the nights Indian cosines.

Positiv:: The pools were beautifully maintained and really awesome for children. The service from the staff was amazing. Their kindness and hospitality helped alleviate our frustration at times. Enjoyed the use of the golf service when it rained etc. and Mauritian dancers. The musicians in the bar were good but they always played sad and depressing music, something to spruce up especially during the festive seasons. Nicolas Arekion aka Nick was awesome, he really went out of his way to make our stay enjoyable helping wherever he could.

Negativ:: We love the Westin brand and compared to the International Standards we have experienced, this was mediocre. The rooms were not cleaned well, and wasn't spotless and refined when we arrived. Bathrooms are old and smelly. The most frustrating part of our holiday was meal service. The restaurants especially the buffet is infested with flies and there are also cats running around, it was quite awful. If you want to eat at the other restaurants, you have to book via this manual system at reception and you will be lucky to even get a booking given how it is always reserved especially during peak season. There was numerous occasions when we walked to some of the restaurants and found it was available as most people arrive only around 8:00pm onwards for dinner or don't pitch. There is also additional charges if they are running a seafood menu etc. In general, drinks were ridiculously expensive and for what we received, the quality didn't align to the cost. We arrived just after the storm in January so the resort was busy trying to get the place up to scratch like the gardens etc. which was admirable. We booked here because of the kids club for our daughter and quite frankly it was so sad. The play area outside is not adequately cleaned and sanitised, with minimal toys for the kids. My daughter enjoyed the kind assistants but found it boring. The staff at the pool were very slow, it took forever for service, best you just eat at the restaurants. We found it frustrating how inconsiderate people reserve pool beds with their towels, with it been unused for hours. We have stayed at other 5 star resorts like Paradise Cove and there is normally a policy, if you not using your bed after an hour, towels are removed by the staff. Overall, the staff at this resort are wonderful and friendly but they can only do so much, rest vests with management.

Positiv:: We were a family with 2 little kids, the pool area is amazing for little kids! They’ve got a huge step which makes up a big portion of the pool which gives parents piece of mind when your kids are playing in the pool. The manager at the beach grill restaurant was amazing, he went out of his way to ensure we always enjoyed our meal and manages his restaurant really well. The Indian restaurant, Kangan, was lovely and we mainly ate here.

Negativ:: The beach is not a typical white sand, turquoise water beach, there is hardly a beach area and the little that there was , was cordoned off, really didn’t like the beach area, we actually only spent time at the pool, so that was a big disappointment. Breakfast was terrible! The restaurant is horrible, there were so many flies without any attempt to keep them away with citronella candles etc so it’s impossible to actually eat in peace, the eggs were dry and the staff at the breakfast restaurant are extremely unhelpful and unpleasant! The hotel needs an upgrade, the rooms are nice and spacious but they feel old and unkept. The kids club wasn’t the greatest either, it’s tucked away at the back of the hotel where kids don’t even want to go, the facilities at the kids club are minimal and only a few of the staff seemed to have energy d I rant personalities for the kids to want to be there. Overall the food wasn’t great and this needs improvement as well.

Positiv:: Lage sehr gut. Freundlichkeit der Angestellten. Housekeeping ( Mrs. Pooja ) hervorragend.

Negativ:: Essen nur durchschnittlich. Restaurants teilweise sehr windig. Zuviel Steine am Strand.

Positiv:: Die Deluxe-Familien-Suite bietet genügend Platz für eine Familie mit 3 Erwachsenen Personen, die Betten sind bequem. Das Frühstücksbuffet ist gross, bietet jedoch jeden Tag die gleiche Auswahl. Die Qualität der Speisen beim Abendessen ist in Ordnung; will man jedoch nicht exotisch essen, so ist man gezwungen, sich im Buffet-Restaurant zu verköstigen.

Negativ:: Das ungute Gefühl von Massenabfertigung anstelle von Gastfreundschaft; sowie das Preis-Leistungsverhältnis über alles gesehen.

Positiv:: before i comment i like to state that before coming to mauritius, i traveled through india for 3 weeks. visited mumbai, jaipur, agra, delhi and hyderabad. stayed in hilton, trident and the lodhi. so my comments is purely comparatively based on my stays at these hotels in india. Room: complaints about the room. no coffee machine or bathroom scale. The room floor would sweat after the air conditioner is switch off and the balcony door is opened. Very inconvenient and slippery to walk on the wet tiles. TV is too small to view from the bed. breakfast: A good standard. Very enjoyable. Dinner: did not enjoy the food much. at every meal i had to request for salt and pepper. was never on the table.

Negativ:: walking after sunset was not enjoyable. Too little lighting around the area which we stayed in room 414. must be improved. we bought a package including breakfast and dinner. when we ate at the other restaurants to our surprise we limited in our selection. had to pay for soft drinks. this was not mentioned to us when we did the package. very disappointed.

Positiv:: es hat uns sehr gut gefallen, alle Mitarbeiter waren sehr freundlich und hilfsbereit. Wir haben sehr entspannte Tage in diesem Hotel verbracht

Negativ:: die Nähe zum Fluss weil dadurch war das Wasser sehr schmutzig. Taxi-fahrer sehr aufdränglich( wollten ständig irgendwelche Ausflüge verkaufen)

Positiv:: Location was great.

Negativ:: Menu variety in the restaurants and buffet variety for breakfast and dinner was very limited and didn't meet my expectation.

Positiv:: Politeness of staff

Negativ:: Food options at dinner ... should be improved

Positiv:: Staff are friendly and when they do give you time, are very kind. I loved the diving with Akshay, and the massage I treated myself to with Preet. She was wonderful.

Negativ:: I was travelling here on business, for meetings next by. I was a solo traveller and felt like I was overlooked in favour of the couples and families. It took longer for me to get a waiter's attention, particularly during breakfast when others were prioritised and had their orders taken and delivered more swiftly. On three separate occasions my food order was incorrect...

Positiv:: Was a very friendly staff, bery nice mauritius people who looked always for your wishes . I would come anytime again , thank you for the wonderful time in Westin Mauritius !

Negativ:: was everything fine only the sauna area could be developed a bit !

Positiv:: A beautiful resort with many amenities, facilities and activities. All the staff were very friendly and really do go out of the way to make your stay a special one. Many on site restaurants to choose from and the pizza from the pool bar is the best I’ve ever had!

Negativ:: Lots of children at this resort. It would be nice to have an adults only section/area. Being given the option to add on an all inclusive package. This was not offered to us and then we were forced to pay for a set menu in one of the restaurants. This was not cost effective for us. We had planned to eat a la carte.

Positiv:: - facilities are incredibly beautiful, cleaned and calm: room, gardens, beach and surroundings are taken care with great care - large variety of free activities (tennis, wakeboard, sailing, windsurf, yoga...) - in general (some disappointing exceptions though), staff is very attentive

Negativ:: - when booking dinner in any of the several restaurants at the hotel, the offer (menu, prices, special events, tables) is not transparent at all. You can just get a table a table blindly and wait for the bill at the end, which is, obviously high - despite the staff is very kind and attentive in general there were few exceptions, namely one of the girls helping with the restaurant booking and one of the girls at the nautical sports, both with an extremely condescending, arrogant attitude. We witnessed that behavior not only with us but with other guests

Positiv:: Everything

Positiv:: Location, garden, clean see, facilities of the property (tennis, kayak, etc) were excellent. Breakfast was very good and rich. Always available free beds under palm trees.

Negativ:: dinner in the indonese restaurant

Positiv:: Food in the restaurants was very nice, though if you are not staying all inclusive this can get very expensive. The property was overall very clean and well kept - rooms were nice but nothing special. It was nice that the little village was in walking distance, so we ventured out for lunch and dinner to the local amenities which was much cheaper than eating at the resort and also gave you a bit more of a taste for the local cuisine.

Negativ:: This is clearly a chain resort, nothing special about it and on the Sunday when we arrived it was very crowded. Though most of the service staff was very friendly, the service overall at the bar was very very slow..... We ate twice in the restaurants and the quality of the food was very good, but the drinks were completely overpriced so unless you are staying all inclusive it's worth the stroll into the village for a drink and food.

Positiv:: Sehr gepflegte Anlage, toller Strand, viele Möglichkeiten zum Wassersport (Service des Hotels). Täglich frisches Wasser inkl. Das Frühstück war sehr lecker und enorm vielfältig. Abendessen ebenfalls sehr gut.

Negativ:: Getränkepreise recht hoch

Negativ:: Service insb in den Restaurants ist sehr langsam und teilw unorganisiert.

Positiv:: The swimming pool and the way the hotel is constructed

Negativ:: The Hotel is not value for money. It appears to be as a 5 star only because of its location and brand name. But the hotel is a very old one with extremely depressing interiors that are dark. The beaches are full of local people and operators. Not a private beach Still can't understand why do they charge so much for such mediocre service. Food at all restaurants on most days is buffet and set menu which is almost 2500 Mauritian rupees per person. No ac in any restaurants and its syper hot the weather

Positiv:: Most of it was great, including the rooms, facilities and breakfast

Negativ:: Service. The staff was very friendly, however they seem to be bound by very narrow and strict guidelines. No flexibility if you had a request out of the ordinary. One very pleasant exeption was the young Jonathan at the Oasis Bar. We were told the day we left that the food service closed at 5:30. when we arrived to get a quick meal before going to the airport we were told the kitchen closed at 5:00. No one could help us, exept Mr. Jonathan took action and suggested to order room service for us delivered at the bar. We had to wait for a good while, and in the mean time we took a shower and changed to travel clothes in the transit room we were offered (good service). Jonathan prostponed his break in order to receive the food in our absence. We got our meal and everything was good. This is a little example of the little extra that makes a difference between a good and an excellent stay due to the initiative of one person. Thumbs up for Jonathan! The half board arrangement (dinner) was not at all worth the money! Expensive, and not very flexible. We were invited out one evening by a local business partner, and asked to exchange one meal to a lunch the day after. Not possible, which leaves a bad impression of no flexibility. In fact, we asked about this possibility before we ordered and arrived, a request that was never answered.

Positiv:: Alles toll! Zimmer, Anlage, Essen, Personal!

Negativ:: Wir wurden vom Reinigungspersonal beklaut. Die Abwicklung und der Anruf bei der Polizei war sehr schlecht bzw. dauerte sehr lang.

Positiv:: The villa with pool accommodation was the perfect setting for our family. We appreciated the butler for the extra help and the other staff was always available to coordinate reservations, etc. The resort has amazing gardens, pools and beach access and the water sport options were easily accessible (and free!). We loved that there was always bottled water available for us for free in our villa. The mosquitoes were not as big of a problem as we had expected.

Negativ:: The drinks prices were too high. We would have liked more choices of casual light food (take away sandwiches/salads) for lunch. An ATM in reception would have made it easier for us to provide tips to the staff.

Positiv:: Sehr schöne und gepflegte Anlage mit grossem Pool direkt am wunderschönen Strand. Empfehlenswert Halbpension! Das Familienzimmer ist wirklich riesig und es fehlt definitiv an nichts.

Negativ:: die Mücken haha ;) Unbedingt Mückenspray einpacken!

Positiv:: The room was nice, the facilities were good

Negativ:: The food was very average nothing was wow. The beach was stony and rough and wasn't white sand, brown sand which is hidden in the pictures

Positiv:: - Zimmer + Ausstattung - Pool Landschaft - sehr leckeres und abwechslungsreiches Essen - sehr freundliches und aufmerksames Personal

Negativ:: - Getränke und Snack Preise, wenn kein All In gebucht war für die Verhältnisse viel zu überteuert, da lohnt es sich all in zu buchen, oder in der Nähe des Hotels die Zeit abends ins Bars zu verbringen

Positiv:: Staff are the best! Very good animations, breakfast and dinner taste good, very good location. It is a very good hotel!

Negativ:: The hotel should communicate about all the advantages since the arrival of the client. I couldn't enjoy some possibilities because I wasn't informed about them earlier.

Positiv:: Sehr grosses und vielfältiges Buffet, leckere Cocktails. Kleiner Strandabschnitt in Bucht. Schöne und saubere Pools, genügend Liegen vorhanden. Nettes und hilfsbereites Personal. Tolle Unterhaltung am Abend.

Positiv:: Food was great, location excellent, stunning views. Hotel in lobby seems a bit dated. The rooms were nice but the bed not that comfy.

Negativ:: Some staff were not very friendly!

Positiv:: Bed very comfy, had good sleep. Good breakfast. Food was good. big hotel.

Positiv:: Sehr freundliches und motiviertes Personal.Der Pool in der Hotelanlage ist außergewöhnlich groß.

Negativ:: Generell waren die Ausflüge Preis-Leistungstechnisch zu teuer. Für jeden Ausflug oder sonstiges benötigt man einen privaten Fahrer .öder dementsprechend teurer als ein Tourbus ist

Positiv:: Ausgezeichnetes A-la-Carte Restaurant, gutes Frühstücksbuffet, angenehme Atmosphäre

Negativ:: Angebot Sportaktivitäten/Unterhaltung am Tag wäre gut, nur hat wenig stattgefunden. Das Meer ist relativ flach, auch bei den äussersten Bojen kann man stehen und deshalb ist es eher schwierig zum Schwimmen

Positiv:: - Responsive Staff - Activities at the private beach - Cleanliness

Negativ:: - Mosquitoes near the reception area lounge

Positiv:: ABSOLOUTELY DELICIOUS.....The breakfast was delicious . Staff are remarkable ..thank you Wesley

Positiv:: New, clean, comfortable rooms - kind staff, helpfull at all times - little presents for our honeymoon, great area, good food - great pool

Positiv:: Das Essen....sehr grosse Auswahl und schön zubereitet auch ein grosses Lob an das Unterhaltigsteam.

Negativ:: Die Bar.... am Anfang ist das Personal zuwenig aufmerksam aber dann so nach 2,3Tagen weiss man bei wem man Bestellen muss, dass es auch klappt. Wir hatten all inklusive.... Beim Bootshaus bezw. Wassersport gabs keine Einführung. Nur 1, 2,3 und Go

Positiv:: The swimming pools and the overall look of the resort. Also the restaurant on the beach

Negativ:: The service was very slow and sometimes non-existant. The food was poorly cooked and repetitive . We had our air conditioning break down twice in 5 days. The room we had was old and in need of being refreshed . The beds were very uncomfortable. The staff whilst friendly were poorly trained and there were not enough of them to serve efficiently , although most tried their best

Positiv:: The location is great, the staff is always smiling and attentive. It's good value for money.

Negativ:: Breakfast requires improvement. Food items got over before breakfast time was even over.

Positiv:: Fantastic and genuinely warm welcome from every member of the team. Location is best in Grand Baie. Great food.

Negativ:: Small issues around service in restaurant. But this really nit picking rather than a complaint.

Positiv:: Proximity to everything.

Negativ:: Nothing

Positiv:: Direkte Strandlage, ausgezeichnete Poolanlage. Sehr gut gelegene Zimmer. AI Verpflegung sehr gut. Allerdings ist der Preis, aber Mauritius an sich ist es ja, sehr gepfeffert.

Negativ:: Es war alles komplett i.O., es gab nichts zu bemängeln.

Positiv:: Möglichkeiten Ausflüge im Ort zu buchen, wie z.B. Katamaranfahrt zu den nördlichen Inseln.

Negativ:: Strand, Lage, Essen (Frühstück, Abendbuffet), Badezimmer (in die Jahre gekommen, Renovierung notwendig), kein Kleiderschrank (nur ein offener Schrank im Bad) eine defekte Poolpumpe in einem der zwei Pools (Wasser nicht ansehnlich), Strandhandtücher werden nur zwischen 16 & 18 Uhr an der Rezeption getauscht, der Ort bietet nicht wirklich viel, wenn man aus einer Stadt kommt... Sollte definitiv kein Grund für die Buchung sein. Die Berichte in den Reiseführern übertreiben da leider sehr. Lieber in einem anderen Ort sein Hauptquartier aufschlagen und einen tollen Strand genießen..... Die Bucht ist nicht schön und auch nicht zum Schwimmen geeignet (sehr viele Boote). Wir waren die Woche vorher in einem 4 Sterne Hotel in Flic en Flac. War nicht teurer aber wunderschön, alles dort. Hat 10 Punkte auf booking.com von uns bekommen. Empfehlung ist auf jeden Fall ein Auto zu mieten. An den Linksverkehr gewöhnt man sich sehr schnell und mit einer offline Navigations-App findet man sich ohne Kosten super zurecht.

Positiv:: Super Lage. Sehr nettes, aufmerksames Personal, schöne Zimmer und tolle Massagen

Negativ:: Essen war leider nicht gut. Kantinenfood auf schlechtem Niveau

Negativ:: Superior Zimmer gebucht - Standardzimmer an der Strasse mit viel Lärm erhalten .... sehr sehr unzufrieden

Positiv:: The hotel has a good location.

Negativ:: Hotel has become old and service standards are low. Breakfast is very bad by French standards. Staff is distrusting and doubting all the guests for small petty things. They charge guests for water and they also charged on of my guests for a louzy breakfast. Merville Beach construction is going on.

Positiv:: Breakfast not fantastic

Positiv:: Die Vielfalt der Nationen der Hotelgäste, die gute Stimmung unter den Gästen, die abendlichen Veranstaltungen, die Freundlichkeit der Mitarbeiter.

Negativ:: Das Restaurant ist durchgängig schlecht organisiert. Hier fehlt es an Sauberkeit und an der Organisation. Das Personal wird mehr oder weniger gar nicht professionell angeleitet deshalb klappt vieles nicht. Das Silvesterbuffet war annähernd perfekt, d.h. das Wissen ist da aber die Koordination fehlt eben. Zudem fehlt in der Anlage ein geschultes Auge für nötige Malerarbeiten, ansprechende Deko, unsaubere Stellen, etc. Die Fotos der Hotelbeschreibung entsprechen nicht (mehr) den Tatsachen.

Negativ:: the food could be so much better

Positiv:: Das Hotel ist großartig.

Negativ:: Ich habe ein paar Ausnahmen durchgemacht, aber die meisten Angestellten konnten sich nicht weniger um die Erfahrung der Gäste kümmern.

Positiv:: Der private Pool in der Suite

Negativ:: - Die Unterkunft ist ziemlich in die Jahre gekommen - der Zimmerservice ist sehr schlecht ( reinigt das Zimmer sehr spät und nicht gründlich ) - der Pool ist nicht ansprechend - das Meer/Strand ist nicht schön - die Preise für Getränke/essen und Spar sind überzogen und viel zu teuer -Wir hatten (zum Glück) nur Frühstück, welches einem durchschnittlichen Standard eines deutschen Cafés besitzt - Der Laden ist die fünf Sterne definitiv nicht wert!!

Positiv:: Eine sehr schöne Anlage und schöne große Zimmer, die auch dadurch, dass Handtücher Mangelware waren, selten unordentlich wirkten. Hervorzuheben auch der freundliche Roomservice, der zu völlig unvorhersehbaren Zeiten kam (gerne auch um 21.30h), aber selten das Gewünschte mit sich führte und auch auf Bitten meist nicht brachte. Die großzügig angepreisten 2 Liter Wasser pro Tag, die man umsonst bekommen sollte (jeder weitere Liter nach Preisliste 15€), erschöpften sich so an manchen Tagen bei 0,5 Liter, wobei wir glücklicherweise schlechtes Wetter hatten, so dass dies nicht zu Totalausfällen führte. Handtücher am Strand gab es gar nicht, wenn man die Barkeeper nett fragte, zauberten diese aber gerne ein Handtuch von unter der Bar hervor. Das Dinner besteht ausschließlich aus Buffet für 50€ pP, was sicher Geschmacksache ist. Aufgrund der Lage des Hotels zwischen einer Baustelle und einem dead end kann man diesem jedoch jedenfalls fussläufig nicht entkommen. Alles in allem natürlich kein schlechtes Hotel, für den aufgerufenen Preis aber etwas enttäuschend.

Positiv:: - schöne, große Zimmer mit Blick aufs Meer und kleinen eigenen Pool - leckeres Essen - Fitnesscenter - kostenlose Wassersportmöglichkeiten

Negativ:: - Zimmerreinigung mangelhaft (Toilette mehrfach nicht gereinigt, Reinigung des Zimmers komplett vergessen, Vergessen Handtücher hinzuhängen....) - Jakuzzi im Spa nicht inkl., Sauna, Fitnesscenter ja - Wasser sehr teuer

Positiv:: Beach side view. Comfortable resort. Near to cities and the capital Port Luis.

Positiv:: Clean rooms, good activities . Not the beach you wish to spend time on Far away of facilities

Negativ:: There management to issues that was made by them I went there for my honeymoon and they gave me a paper of what is mine which showed that I had free breakfast and dinner I got surprised after 5 nights that the dinner wasn’t free and that paper was given to me by mistake so they wanted me to pay back all the dinner that I had. When we talked to the supervisor and waited for her to come, nothing much was added. After wasting my time , effort and continuing to reject paying their mistakes ( which kinda ruined days of my honeymoon period ) they ended up not to make me pay with no consumption of wasting my time and ruining few days of my honeymoon.

Positiv:: Wir hatten Zimmer 203 mit privatem Pool. Das Zimmer war gross und nett eingerichtet. Lage von Hotel etwas abgeschieden. Mietwagen erforderlich

Negativ:: Strand ist klein und steinig

Positiv:: Nice room I was serch for room with private pool i found it here only it was nice with full privacy... Clean and comfortable.. Nice Beach we enjoy free Sea activites.. Breakfast and Restaurant food was ok Staff were polite and cooperative Massage was fantastic with full privacy

Negativ:: Closet smell was not good we could not but anything inside it

Positiv:: Nothing

Negativ:: Food was below expectations. Bedsheet and pillowcase were not clean, however; I called for the housekeeper two times and they were late. Also the swimming pool was not clean. This place should not be a 5 star rating. It was really bad experience and I will not go back to this place.

Positiv:: Wasserski fahren, Windsurfen und Segeln war inbegriffen!

Negativ:: Abendessen am Buffetabend ohne Alternative und zu teuer.

Negativ:: cleanese - staff - price - location

Positiv:: beautiful resort and good services

Positiv:: Zimmer, Betten, Ruhe am Strand

Negativ:: Service und Achtsamkeit, Preis, Lage, Alter des Hotels/ Zustand, Essen für 5* und einem Preis >400€/Nacht absolute Katastrophe- leider gibt’s keine Geld-zurück Möglichkeit

Positiv:: The staff was very nice and polite. The food was diversified and very good.

Negativ:: Our room was far away from the reception and it took us at least 8 min by walk to get there ( with a child and an infant was

Positiv:: Die Zimmer waren sehr groß und das Personal außergewöhnlich freundlich. Die ganze Hotelanlage ist extrem schön angelegt, vor allem der Poolbereich. Außergewöhnlich gut waren auch Frühstück und Abendessen. Es hat an nichts gefehlt! Wir würden jederzeit wieder kommen.

Negativ:: Die Zimmer sind ein bisschen in die Jahre gekommen, insbesondere das Badezimmer! Schade ist auch, dass die Getränke (auch alkoholfrei) extra bezahlt werden müssen (zumindest war das bei HP so). Und die Preise dafür sind leider saftig!

Positiv:: The staff was lovely! I would say “karan” was very helpful and friendly! And I would definitely suggest you the barbecue restaurant at the beach! There the staff was more than helpful!!! Thank you so much for this lovely holidays!

Positiv:: Bed was big and comfortable

Negativ:: We found a snake in our room, the service was not good as there were too many people for the staff available. We felt like another number.

Positiv:: The only thing to like at this resort is the dining options that you need to book..if you are lucky to get a space. Madame Ming food was the best. The bistro food was good, Italian restaurant good The property is beautiful with old palm trees..but the grass was long on arrival and was only cut on the fourth day so it looked unkept. This place needs involved management, more staff as the staff can’t handle the guest numbers, and rooms are outdated dirty and old...

Negativ:: Staff unfriendly Our room was really dirty on arrival and after complaints it was deep cleaned the following morning. The towels is old and not white. My kids beds was not made upon arrival and after 4 calls and eventually complaining to management it was done way after their bedtime. You only get water in the room on arrival if you are on half board - first time ever that I experienced this in Mauritius Buffet restaurant was not good, cutlery and plates dirty, tables not set if you arrive mid breakfast or dinnertime The ocean is brown from a river flowing into it..no blue water and a nice beach as you would expect from Mauritius The beach is non existent and water is brown and deep..my toddler kids could not swim as they could not stand Kids club non existent and dirty - the “ helpers” never interacted with the kids and we had to entertain the kids in the kids club. We asked for coloring pictures - we don’t have was the response.

Positiv:: Sehr freundliches Personal. Anlage sehr sauber und gepflegt.

Negativ:: Der Strand ist sehr klein, das Wasser nicht klar. Ruhige Plätze gibt es nicht, ausser im Zimmer.

Positiv:: 10 Restaurants die man jeden Tag wechseln kam eine große Auswahl beim Essen. Freundliches Personal. Viele Aktivitäten werden vom Hotel kostenlos angeboten, Wasser Ski, windsurfen Schnorchel Trip usw.

Negativ:: Der Strand. Ist übersät von Steinen

Positiv:: Die Gastfreundlichkeit ist sehr zu spüren, das Personal ist höflich und sehr hilfsbereit. Die Auswahl der unterschiedlichen Restaurants ist sehr toll und es ist für jeden Geschmack etwas dabei. Essenstechnisch wird sehr viel geboten auch ein Cocktailabend am Strand war dabei. Zimmer sind sehr geräumig und schön eingerichtet. Die Anlage besteht aus vielen einzelnen Häusern, sehr ruhige Atmosphäre trotz vieler Familien mit Kindern. Generell ein sehr kinderfreundliches Hotel.

Negativ:: Leider ist der Strand wirklich nicht das, was man sich auf Mauritius erwartet. Wir waren während unserer Hochzeitsreise in 3 Hotels und hier waren wir strandtechnisch absolut enttäuscht. Ein Fluss mündet neben dem Hotel ins Meer, das Wasser ist grün und zu seicht um zu schwimmen. Wir wussten uns zu helfen und waren am Balaclava Public beach, sehr schöner Strand, toll auch zum Schnorcheln mit vielen Fischen. Generell empfehlen wir die Insel mit Auto zu bereisen. Die öffentlichen Strände sind teilweise so schön wie in absoluten Luxushotels.

Positiv:: This hotel would be nothing without their great staff. They made that stay unforgettable. The team from the pool to the beach bar, thank you. I only wish you got paid the right amount for the immense work that you do.

Negativ:: The fact that we booked a year in advance and still ended up at the furthest end of the hotel and not a view!!!! Incredible, either booking.com just buy the shorty room or there’s a miscommunication there. 3rd time in a row through booking.com

Positiv:: Location was fine; swimming pool facilities were very good and the outdoor games etc were ample. Beautiful views especially late afternoon and early evening. The dinner selection was also excellent. The staff was mostly very friendly and helpful

Negativ:: I found the resort a bit over crowded and noisy. Drumming and loud music while I would have preferred a more peaceful ambience.

Positiv:: everything was exceptional We give it 5 stars all the way! Jason the Guest relations Manager was really great and went out of his way!

Negativ:: we liked everything!

Positiv:: Beautiful and excellent food and most excellent staff

Positiv:: Location of the hotel is fantastic. Overall our stay was very pleasant, we went for relaxation and discovering the island, which was very easy as we had a driver. The hotel has some hiccups illustrated below, which guests should be aware off when booking, for expectation management.

Negativ:: Several things: - the pool is a public area (for outside guests as well), so even though the hotel says it's Adult ONLY, there will be kids in the public spaces - I would suggest to take this mention out, as it is not accurate. - Some of the services were quite a gamble. The first week, we were never sure if we would get room towels while the second week it was always the question of getting either a water bottle or toilet paper. Staff responds very nicely and always brought us what was missing. - Pool towels are a complete disaster. Not only are they never available (or only to some people depending on what staff decides) but additionally they have stains and / or are ripped. I would strongly suggest to take your own and not get involved with this matter, as it is frustrating. I had a situation when I asked for new pool towels, they said they hadn't arrived yet and finally another guest walked away with 2 new pool towels literally 5 min after I had asked. - Make sure to keep track of your expenses within the hotel facilities. Even though we signed off all of the receipts, we had a champagne bottle added to our bill. Both the receptionist and the lovely (and only female) F&B staff responded kindly and took it off our bill. I am still wondering how this was possible as we hadn't signed that recipe off. -We celebrated NYE in the hotel, and while the party and everything was really nice, the menu wasn't complete and the vegetarian foods were missing. When I asked for certain things that were veggie and on the initial menu, I was told there was enough salad to eat. The main dish was a bigger problem as there was absolutely nothing veggie anymore, Luckily the chef prepared a risotto for me that I ate after everybody was done eating obviously, which wasnt very pleasant for me and my family.

Positiv:: Nichts

Negativ:: Eintöniges Essen, schlechtes Frühstück, Kaffee, überteuerte Preise, Vögel auf dem Essen

Positiv:: The pool area was very chill the beds are very comfortable live music on the weekend on the roof all around a relaxed hotel with good vibes and friendly staff and locals

Negativ:: the balcony was a little small and doesnt look out to the sea

Positiv:: Zimmer O.K., Frühstück langweilig

Negativ:: Essen und Frühstück

Positiv:: The hospitality was excellent, the rooms very good. For breakfast, the crepes and pastries were great and in the evening for dinner definitely has some winners). Their pool is lovely. Overall, it is a great place to stay with a great team.

Negativ:: There were a few hitches with regards to towelling, cyclone warnings and AC issues and the food was a mixed bag for us. For breakfast there is not much variety (we did only find out on the last day that you can ask the waiters for an omelette or or eggs though). The food quality for lunch was much poorer than on the evening for dinner (which definitely has some winners). Do not expect much beach interaction, because the beach is quite rocky.

Positiv:: The staff we exceptional. The pool was amazing Service was great, they tried accommodating our needs as much as possible The food was really well Done

Negativ:: The place is extremely noisy. We were given access cards for beach towels but they never had enough, so we never received. They ants in the room were unbearable and mosquitoes too, maybe they should consider providing an insect aerosol spray can.

Positiv:: This hotel is really nice! Staff is friendy, rooms are clean, pool area is nice and comfortable with sunbeds and shower and food and drinks in the restaurant ans scy bar were good! Gool value for money :)

Positiv:: Alle sehr bemüht, hatten Zyklon und das gesamte Personal war so hilfsbereit und immer freundlich, auch ein wirklich tolles Preis-lLeistungsverhältnis

Negativ:: Also in so einem Land, zum Frühstück z. B nur Melonen sonst kein Obst? Kaffee fand ich furchtbar..

Positiv:: Das Hotel ist gut gelegen und sehr liebevoll geführt. Ein schönes Design zieht sich durch die Gestaltung vor allem im Außenbereich.

Negativ:: Es gab etwas wenig Liegen am Strand/ Pool. Bei schlechtem Wetter (es war ein Zyklon als wir vor Ort waren) bietet das Hotel wenig Möglichkeiten sich zu beschäftigen. Bei allzu schlechtem Wetter können Bar und Restaurant nicht betrieben werden. Das Personal ist jedoch sehr bemüht den Gästen einen tollen Aufenthalt zu ermöglichen. Lieder gab es an mehreren Tagen Probleme mit den Handtüchern, sprich es gab keine für den Strand.

Positiv:: Hervorragend die Küche, alles sehr schmackhafte Gerichte. Sehr schönes Zimmer

Negativ:: Strand schlecht zugänglich und nicht ganz sauber. Zimmer und Terrasse wurden nur mäßig gereinigt.

Positiv:: The staff was great, the location is very beautiful, nice pool, good food. The taxi driver, Rajesh, was the best guide. On Sunday the have an excelent barbeque!

Negativ:: It was just a “little problem”, too many people coming outside the hotel to use the pool, so the tourists in the hotel sometimes do not have sunbads or enough space at the pool.

Positiv:: Der Service war sehr gut, der schöne Public Beach war direkt nebenan, die Straße runter gab es Restaurants und ein ausgezeichnetes Tauchcenter (Pro Divers).

Negativ:: Leider war die Klimaanlage defekt, es wurde aber alles getan um sie wieder zu reparieren. Das war sehr gut - top Service! Um 7.30 Uhr gab es viele Vögel die sich am Frühstücksbuffet beteiligt haben - seinen Platz sollte man daher nicht verlassen.

Positiv:: Poolanlage -

Negativ:: Der Service da Personal immer stressig und schlecht gelaunt

Positiv:: Ruhige Lage, sehr schönes Zimmer mit Meerblick unf grossem Bad. Die Beach Villa Appartments haben zudem einen eigenen Pool. Hotel verfügt über einen eigenen Strand Abschnitt, was eher selten iet in Grand Bay. Auch der grosse Pool der Hotelanlage ist sehr schön. Kostenlose Freizeitangebote wie Schnorcheln, Bananaboat usw. Massage auch empfehlenswert.

Negativ:: Bei unserer Unterkunft konnten wir leider erst um 16.00 Uhr anstelle 14' einchecken. Man hat uns immer wieder um eine Halbestunde vertröstet, was sehr mühsam war. Erhielten dafür ein Bier offeriert. Safe hat nicht funktioniert und trotz mehrmaliger Reklamation wurde die Batterie nicht ausgetauscht, obschon uns bei der Anreise deutlich auf die Wichtigkeit des Safe hingewiesen wurde. Am letzten Tag ging zudem leider die Zimmerreinigung vergessen und wir hatten keine Duschtücher. Als Entschuldigung erhielten wir wiederum einen Drink offeriert. Es scheint als gäbe es bei der Organisation und Kundenorientierung noch einige Defizite.

Positiv:: The food was excellent. The live music every night with dinner was very good and enyoyable,

Positiv:: Everything was great! The beach is close, nice and clean, breakfast was perfect and the room had big double bed and nice bathroom. The stuff was always friendly and helpful. Staying here made our vacation perfect. Thanks for everything! :)

Positiv:: Breakfast

Negativ:: No water inside room. Non courteous staff. Indifferent exchange rates on same day. No landlines in rooms.

Positiv:: Sehr große, saubere geräumige Suite!

Negativ:: Hotelstrand war leider etwas dreckig.

Positiv:: Very good croissants. Bed comfy

Negativ:: A non transparent curtain to bathroom. Toilets were visible from outside

Positiv:: Kostenfreie Aktivitäten wie Wasserski fahren und Boot Ausflüge

Negativ:: Fürchterliches Ambiente, dringend Renovierungsarbeiten nötig, zu viele Details, welche einfach ein Dorn im Auge sind und über welche man nicht hinweg sehen kann

Positiv:: Die Halbpension entsprach unseren Erwartungen, das Angebot an Speisen war abwechslungsreich. Die Joga Stunden haben sehr viel Spaß gemacht.

Negativ:: Das Ambiente in der Anlage könnte ein wenig Ordnung gebrauchen.

Positiv:: The croisaints were very tasty.

Negativ:: The beakfast did not fully cater for vegetarians. We did not have supper as the Restaurant told us they did not cater for vegetarians .the bed matress was not too comfortable as the bed matress was too soft.

Positiv:: Das zimmer war sehr sauber und wirklich schön und es ist wircklich ein ort wo mahn wider energi tanken kan

Negativ:: Musten warten für ins zimmer nach 45 min fragten wir noch einmal dan klapte es sie hatten uns vergessen. Das personal beim früstück war nicht freundlich selten oder gar keine begrüsung.putzfrau dagege lächelte trotz dem stress wo si hatte jeden tag was gestört hat wir hatten immer di gleichen tassen man brachte fang den tee rand nicht mehr weg.der strand war auch nicht immer so sauber sogar küchenmesser lagen dort. Was noch ist das man erst ab 18.30 essen kan was jetzt für mich zu spät war