klassisches Casino Hotel, komfortable Zimmer, guter Service, wochentags sehr gutes Preis-Leistungs-Verhältnis
Schönes, sauberes Zimmer, schneller Check-in, kostenlosen Champagner während wir darauf warten, dass wir beim Check-in, gute Restaurants. Maschinen waren eng, nicht genug, um mich selbst bezahlen Sie interessiert sind.
Alles war großartig
Das Hotel liegt mitten in Reno und hat Verbindung zu 2 weiteren Casinohotels. Die Mitarbeiter sind sehr kompetent und sehr freundlich. Die Lobby und auch das Zimmer sind sehr schön.
Die Lage war sehr praktisch. Das Silver Legacy, die El Dorado, und Circus Circus sind verbunden und so kann man zu Fuß zwischen ihnen wechseln, ohne auf die Straße zu müssen. Jede Menge Auswahl zum Essen. Freunde, die direkt mit dem Hotel gebucht hatten, bekamen ein Upgrade während diejenigen, die nicht direkt gebucht hatten, keins bekamen. Mein Bett war hart wie Stein und meine Schulter tut immer noch weh noch vom Schlafen auf dem Bett. Mein ganzes Zimmer hätte in die Badezimmer der anderen Reisenden gepasst. Das Zimmer hatte keinen Kühlschrank und war mittelmäßig für den Preis.
Die Zimmer Kein Buffet
Die zwei Restaurants, in denen ich gegessen habe, waren sehr gut. Das Parkserviceteam kümmerte sich gut um mein Auto. Das Zimmer war ansonsten auf einer Stufe mit anderen 4 Sterne Resorts. Mein Zimmer wurde von einem King zu einem Queensize zurückgestuft. Das Zimmer, in dem ich dann schlief war direkt neben den Aufzugschächten. Das ganze Zimmer wackelte jedes Mal, wenn der Aufzug vorbei fuhr. Ich habe nicht sehr gut geschlafen. Als ich mich an der Rezeption darüber beschwerte, sagten die, dass ihnen die Hände gebunden waren da ich durch eine dritte Partei (Orbitz via Kayak) gebucht hatte.
Die gute Lage und das Preisleistungsverhältnis In der Lobby sehr hecktisch. Publikum besteht nach meiner Meinung ausschließlich aus Spielern. Nivieau des Publikums niedrig.
Das man an der Rezeption unsere Reservierung nicht gefunden hat, das Problem blieb offen.
Super Preis-Leistungsverhältnis.Sehr adäquat eingerichtete Zimmer und sehr sauber. Gute Restaurants im Komplex.
Es war alles perfekt nein
Das Essen war großartig Kein Pool
Service und Housekeeping der Preis
Sauberes Hotel Gutes Hotel und gute Lage
der schnelle Check-in und die Abwesenheit von Zigarettengeruch. freundliches und hilfsbereites Personal
Sauberes Zimmer, geräumig Kein Pool, zu viele Gebühren
Freundlichkeit Das Zimmer war sehr schmutzig. Zerrissene Bettwäsche, Essen im Zimmer, abgenutzte Wundpflaster im Bad, Urin um Toilette, schmutzige ziemlich abstoßende Flecken auf dem Boden:(
Die Lage des Hotels und der Ausblick von unserem Zimmer waren super. Das Zimmer selber war sehr gut ausgestattet und vorallem sauber.Das Parken des Mietwagens war unproblematisch.Der Aufenthalt im Hotel war mit viel Spass verbunden.
freundlicher Empfang. Alles in einem Gebäude (Restaurants, Bars, Starbucks, Sielcasino, Spa) - wenn man nicht möchte, muss man das Gebäude während des Aufenthalts nie verlassen ;) eher alte Einrichtung
Jeder einzelne Sache ... ! !! Essen, Spaß, voller Leute und voller Ruhe ... ! !! Sie können alles zusammen haben...
sehr gute Lage, kostenloses Parken -
die zentrale lage und das hauseigene casino sind super. wir würden jederzeit wieder dort übernachten. wireless internet fehlte
Dies ist bei weitem das beste Hotel in Reno. Es ist komplett neu renoviert, Casino ist offen und hell. Das Personal ist absolut einzigartig. Vom Check-in bis zu den Restaurants, das gesamte Personal ist sehr hilfsbereit und tut alles dafür, Ihren Aufenthalt so komfortabel wie möglich zu gestalten.
Das Hotel roch nach Rauch Unser Zimmer roch es nach Erbrochenem Die Möbel waren unmodern und alt Es gab keinen Kühlschrank im Zimmer
Der ganze Ort N/A
Unser zweites Zimmer war schön und das, was wir erwartet hatten. Das Hotel gab uns das zweite Zimmer aber erst nach 3 Anrufen und zwei Reparaturanfragen. Während der heißesten Woche des Jahres war unser Zimmer sehr heiß und wir bekamen keinen Schlaf in den ersten beiden Nächten. Auch das Frühstücksbuffet war zu teuer und nicht sehr gut. Sehr enttäuscht!
Das bequemste Bett in einem Hotel, in dem ich je geschlafen habe. Tolles Essen. Es war enttäuschend, dass es kein Hallenbad oder Innen-Whirlpool, sondern nur einen Outdoor-Pool und -Whirlpool gab, das in dieser Saison geschlossen war.
Stayed out late on New Year's Eve. Woke up the next morning and there were no pillowcases on the pillows that we were sleeping on in the bed. Also the inside of the shower was not cleaned the glass was not wipe down. Ran the thermostat on 80° and it never got hotter than 70° in the room it was cold. And very low water pressure in the shower, impossible for two people to take a shower at the same time.
the rooms were nice, clean. the staff was every friendly overall a nice hotel. if you are looking for just a hotel. Karl the bar tender was great! the web site shows a casino and restaurants. the only place to eat there was a Johnny rockets. the a/c hardly worked and was every loud.water pressure was really weak.
I liked that parking was "free"(although they charge you a hotel fee so i guess it isn't really) and the rooms had a refridgerator already in them. There was a convenience store close by. The hotel was quiet and not as busy as the casinos down town. It wasn't downtown. I thought the walk would be a little shorter but due to the construction sometimes it took a little longer. Also, there was no casino for gambling.
I loved the restaurant inside, good food. I liked the swimming pool and how it looked inside. The staff that cleaned the rooms were nice. I didn't like the small rooms, for the price. Bathroom was small. The slot machines weren't good. Inside the gambling area, not enough action. The server that was bringing drinks on the gambling floor, was not friendly at all. They need to bring better slot machines and entertainment to get more people in there. Seems more business like and not a kid friendly place. Alot of people working there, didn't seem happy. Could be due to the rumor they're getting bought out next year.
I booked a room at this hotel for one night december 26th 2015 I showed up late at 5:00 pm due to bad traffic The staff told me the room was not ready with very rude attitude. I asked when would it be ready . The female staff returned with " i dont know " in a very rude way I was not happy with her reply. What did it mean by i dont know. I should be ready for us to check in at 3:00 pm. However, the thing i got frustrated was the attitude from the unfriendly female staff :). I got to my room eventually. There was no towels . What the heck? It took another hour for us to get towels. :). I asled for the rollaway bed twice. It never came. I would never return to this hotel again. Stay away from it. Or else it may ruin your vacation/holiday spirit
* Very nice inside * Extremely clean * Smallest king room that I have ever stayed in (even among boutique hotels) * Hot tub was not working, despite being brand new - I came to Reno for Tough Mudder and that was one of my main reasons for staying there was to come back and soak in a nice new hot tub
Friendly staff. Accomodated us with our request for early check in for free. There was a hair in the towel. Casino was closed for renovation.
Nice river view room, clean No mention the property is distressed financially, spa, pool and restaurants are closed for "renovations". Not a lick of construction activity could be observed. Front desk at check in, shared the casino " closed last year" and will not reopen when the property is rebadged in 2016-17. Other guests were equally mislead and frequently mentioned their opinion of the deception when
The hotel room was cleaner than the rest of the property. The hotel is in the process of becoming a No Smoking and No Gaming property. Which for me is a huge plus Hotel under renovation as it is converted to Renaissance. Had trouble finding hotel due to lack of signage. Air Conditioner unit is in room with no thermostat control Mattress was extremely uncomfortable Rooms were not well insulated for noise. Noise in the corridor all night long.
Bed was big enough. Bathroom was spacious. looks pretty on the outside & lobby. Self parking is huge. Affordable pricing. Pillow was too soft. Shower head was old, water pressure was too soft. There was no vent in the bathroom & couldn't lock the door. Not enough outlets to plug near nightstand & speaker dock was only for iPhone 4, needs to be upgraded. Casino was closed.
Staff put us in a room that wreaked of smoke. Called front office 3 times to get a new room, no response. Angry, I called again to complain, Front Desk hung up on me because "I was raising my voice". Front Desk then called back, like they were doing me a favor, and with lots of attitude, and said they found a new room. A half hour later we had a new room that was smaller, without the two Queen beds we paid for, but didn't smell of smoke. One elevator had a key reader that didn't work, so we couldn't get to our room unless we used the other elevator. Before staying here, I would share a sidewalk with a homeless person and sleep on the ground.
Good value for money Noisy rooms
This hotel was what I expected of a Hilton. It was easy to access from the freeway. I fell safe in the hotel and neighborhood. Rooms were clean and nicely decorated. Used the refrigerator but not the microwave but glad it was there if we needed it. The shower head was mounted too high. Not a big issue but I'm shorter than most people and to adjust the spray I'd have to balance on the side of the tub. Doesn't seem safe to me. Many hotels do this. So this to limited to This Hilton.
This is one of the best run, friendliest locations in all of Reno. N/A
Rooms were clean and the staff were friendly. The location of the hotel is great, just off the freeway and next to a gas station and some restaurants. The room itself was spacious with a large bathroom (I booked a single king bed room and it was like a small 1br apartment inside). I really only needed a place to sleep while I'm in Reno, so I wasn't really expecting much. The only improvement they can make is to get quieter air conditioning units, since there was one right next to the bed and it can get loud at night.
I have been staying here for almost 18 months regularly as part of my projects in Reno. I have also stayed at some of the Casino properties in the area. I cannot tell you how much I appreciate Jeff Peason's staff here. They just treat me like family.
die Zimmer waren sehr groß und sauber,das Casino war hervorragend eingerichtet und die neuesten Slot-Maschinen waren auch vorhanden. Internet-Nutzung extrem teuer
Ein Problem war, dass die Wanne war verstopft und Wasser lief nicht.
- Mel's (Restaurant) Es tut mir leid, mehr fällt mir leider nicht ein - ich bekam ein Raucherzimmer obwohl ich ein Nichtraucherzimmer reserviert hatte - sehr dreckig. Zigarettenkippen eingeklemmt ins Fenster. Bier Kronkorken in der Klimaanlage - Gegenstände Bad fielen von der Wand - langer Weg zum Pool quer über einen fürchterlichen Parkplatz - viele seltsame Leute auf dem Parkplatz - musste Augentropfen wegen des chweren Rauch im Zimmer kaufen - Flur im 9. Stock war ekelhaft und roch nach Rauch - Eisspender war kaputt - lange Schlangen am Check-in
Sehr angenehmer Aufenthalt zu billigen Preisen. Sauberes und ruhiges Zimmer. Kein Ärger. Ich würde wieder dort übernachten.
Parkplatz war Kostenlos Klimaanlage und Eiswürfelmaschine Bollerte die ganze Nacht. reges treiben auf dem Flur, da es ja ein Spielcasino ist.
Die Naehe zu Downtown Reno und der tolle Ausblick aus meinem sehr geraeumigen Zimmer. Das Personal war nicht sehr flexibel und alles war sehr unpersoenlich.
Dieses große hotel bietet einen sehr günstiger Preis für saubere Zimmer. In 5 Minuten ist man in den anderen Casions von Reno. Parkplatz ist kostenlos und ausreichend vorhanden. Teilweise laute Zimmer. Nicht eines der neusten Hotels.
Ich bin immer entzückt von den freundlichen, hilfsbereiten Personal für das Eldorado. Jeder scheint immer gut gelaunt und gute Laune. Sie sind sehr hilfsbereit und angenehm im Umgang. Die Zimmer sind komfortabel und haben alles, was ich brauchte.
Das Personal ist sehr zuvorkommend und günstige Restaurants.
großartige Auswahl an Restaurants zusätzliche Gebühren auf Zimmer Preise. Gebühren sollten im Gesamtpreis inbegriffen sein.
1. Ease of access 2. Convenient parking 3. Close to Downtown action 4. Close to freeway on ramps 5. I was upgraded upon arrival 6. The coffee shop ladies/staff were sweet 1. Hotel located next to train tracks, train whistle sounded nearly every hour - all night long like an alarm clock. 2. Bathroom fan sounded like a vacuum cleaner. It automatically came on with the lights so, no way to turn it off. 3. It appeared like a high crime rate area. 4. Casino was smoky and dirty, very undesirable. 5. TV remote only partially worked, couldn't watch movies. Maintenance was too busy to fix.
Tv's are way outdated. Time for a change.
I booked this through booking.com. When I made the booking, it says no credit card required. So I booked it without my credit card. When I arrived, the staff said that my reservation was cancelled and all rooms are booked. The reason the room was cancelled was my credit card was declined. I have never provided my credit card and somehow it got my credit card and charged it. And it didn't go through so it canceled my reservation, without any phone call, text, or email. So I to book another hotel at the last minute. There are 5 things they did wrong: 1. Got my credit from booking.com which I didn't intended to provide; 2. Ran through my credit card without my permission; 3. My credit card got declined so they cancelled my reservation and let others book the room; 4. Didn't notify me until I arrived at 11:00 pm; 5. Had a very rude attitude. Absolutely say no to this hotel.
The location is a good deal for the location to downtown. The room was very clean and the floor was spotless. The hair dryer didn't work.
The rooms were clean and very comfortable housekeeping was friendly and nice I did not like the casino to much cigarette smoke and the people that go there are not people I would invite home for dinner
Toilet not flushing properly, bed broken on one side.
The concierge was very friendly and helpful, she put us in a lower floor at my request, and she called the room after we got our stuff in to make sure it was ok. There were a lot of shady looking people hanging around the entrance and parking lot. The room was VERY outdated.
I'm still alive, my car was not stolen. I had an expensive car and felt it's not a safe place to park my car for the night, nor it was clean enough inside. Best Western (just 20 bucks more expensive) in the same area is much better. La Quinta (same price) also felt better, although not as good as Best Western.
Customer service, dirty rooms, smoke filled lobby,
Nice view of the city lights at night. Easy access to parking. Quick hot water. The room was relatively large and had a comfortable couch and coffee table. Smoky smell in lobby made my eyes water. The floor we were on was non-smoking but smelled of smoke just the same. The TV was an old CRT type and the remote for it didn't work. The room was difficult to cool down to a nice sleeping temperature even though it was very cold outside. The pillows were small too soft to give any support.
Nothing The carpets, the air quality in the room, stuffy corridors.
The front desk person gave me a room on an upper level floor when I requested it due to a late check in and even though place was sold out. The room was fine. Basic two bedroom. Wireless worked. This was a multi-unit hotel with cheap rates - it worked for me when in town to go door to door during election season Lobby and rest of hotel smells of cigarette smoke bc smoking allowed in the casino. Casino diner food pretty basic. Great for feeling like you get to see some local action.
Casinohotel in Reno mit einem angemessenen Preis/Leistungsverhältnis, gute bis sehr gute Buffets zu günstigen Preisen, Sehr gute Zimmerausstattung und Sauberkeit; kleiner, aber netter Hotelpool. ...zum Entspannen geeignet! ...eigentlich war alles o.k.- Allerdings wünschte ich mir manchmal, dass die Wege mit dem Gepäck kürzer wären und nicht unbedingt durch ein Casino führen müßte. (..auch wenn es den Hotelsrvice dafür gibt!)
It was okay... not the best hotel I've ever stayed at, but not the absolute worst; you get what you pay for. The room was pretty clean and the bed comfy, but nothing luxurious at all about this hotel. Front desk staff were okay too. The facilities seemed a little run down and the continental breakfast wasn't really worth it. Couch in room had cigarette burn marks on it, and carpeting was thin which was put over a pipe/valve that made it lumpy to walk on.
Das Personal war sehr nett und angenehm. Wir hatten ein kleines Business-Gefühl, der Weg, es geführt wird, das gesamte Personal wusste gut über das Hotel Bescheid. Wir hatten viel Platz auf unserem Zimmer und Badezimmer, Mini Küche. Sehr günstiger Preis für eine Nacht.
Close proximity to the location of the event I was in town for FILTHY! splatter on the walls dirty baseboards goo on the walls in the bathroom cigarette burns in the carpet (reserved a non-smoking room) and bathroom counter found a cigarette butt on the rug as you enter the bathroom dirty floor in the bathroom the smell of cigarette smoke and pot filled the room the AC was noisy and rattled
Staff was friendly and helpful. Manager Kim was prompt and thorough in addressing each issue/problem. Non-smoking room was permiated with stiff, stale smoke. Both double beds had large rips/holes in sheets. Bathroom floor behind door clearly never cleaned. Toilet backed up for no apparent reason.
Location and staff Room had an odd odor, no natural light, lobby coffee was beyond bad, pizza box with pizza in it left in my "cleaned" room, pants left in closet. Not the good stay I've had at other LA Quinta inns.
breakfast the room smell smoke need to spray
First they give us a smoking room... Seriously?! and you know why... we booked thru kayak and they dont have any control over bookings made thru other websites... Anyways, they moved use to a non-smoking room, which was smelling (from cigarette smoke)... When we reached out the front desk lady said, they have no control if someone smoked in those rooms, although they are supposed to be non-smoking...
Not a thing No shuttle in the early am. Front desk staff was beyond bad. I asked for a cab at 0430AM and she gave me a wake up cal instead. Horrible experience.
The beds were clean and comfortable. The shower and bath area had mildew and the tub was so worn I couldn't tell if it was dirty or just old. The courtyard green space area has been filled in with cement, which is now disintegrating. It wasn't horrible for one night, but I was happy it was just one night.
Price since we were here on business and had no desire to stay at one of the casinos. Friendly helpful staff. Air conditioner didn't get quite cold enough. One very stained chair next to the desk sort of ruined the overall feeling of the otherwise nice and comfortable room for the price.
Hotel is always very clean and well maintained. Staff is always very friendly and helpful. I would stay here again in a heartbeat.
Quiet, safe, CLEAN, Excellent value!!!
Maids did not make noise or attempt to enter the room until later in the morning. Location is fantastic. Place was clean and in good shape. Once in a while the planes would make some noise early in the AM.
The friendly staff Nothing
Nice, clean, decently priced hotel located very conveniently at the entrance to the Reno Tahoe airport. We had a very early flight and not having to stress about traffic, etc. to get to the airport on time allowed us to get a very good night's sleep before our early a.m. wake up call. They also had a shuttle ready and willing to take us directly to the airport. Not a thing....
The hotel is very convenient to the Reno Airport. The rooms are clean and comfortable. The walls are extremely thin. Unfortunately my neighbor had a winter cold, and was up coughing all night which meant I was up listening all night. The walls are so thin that I could hear when they pushed the off switch on the night stand. Also, the heating is not central, and the window system was very loud when it would kick on every couple hours. Overall, not a good night sleep. I was in room 223. Perhaps other rooms or floors have better insulation.
Room and Accommodations Had to call a cab to the airport. The shuttle doesn't run at 4am for an early flight. Very disappointing.