Hotels in Phsar Leu Area - Siem Reap

Positiv:: One tuk-tuk ride a day to the city center for free; nice and helpful staff (24 hours) which can recommend you good tours

Negativ:: The room and furniture were a little bit old; the guesthouse is far from the center and there are no restaurants nearby (you have to go to the city center to eat something which is not very local but with a free ride it's not a big problem).

Positiv:: Preis leistung voll ok

Positiv:: Big rooms, good breakfast. Friendly peope

Positiv:: Very comfortable and spacious room. We had a room without A/C which was absolutely ok. Very tasty breakfast and if you want a good selection of local food in the restaurant. The staff is helpful and friendly. You have a one way Tuk Tuk Ride for free. Water, coffee and tea is free (except water bottles). The location is a bit outside of the center. So expect either to walk 30min into the center or take a Tuk Tuk.

Positiv:: They picked us up from the airport free of charge. The first man we spoke to was very friendly.

Negativ:: So .. it started off really promising with a free airport pickup and a friendly welcome. It was all downhill from here. My partner and I are vegetarian and we chose the breakfast included option at the property. We didn't eat here as all they had to offer us was bread with jam and butter. The location isn't great. I'd stay over the other side of the river in future. Not many restaurants nearby. After our initial greeting the staff weren't very attentive and I'm not sure they really understood us. We also didn't know who did and didn't work there as they had no indication of who the staff were. We asked for some coffee sachets for our room after using the first two and this seemed like too much to ask - considering we hadn't even had breakfast. There were puppies at the property and in all honesty I fear for their future. They had a mum dog there who appeared well but we went outside one day to find all 5 puppies in the back of a pick up truck in the sun with no food, water or shelter. When we went over to them one person who worked there picked a puppy up by it's paw at which point my intervened and removed them from the vehicle safely. It was a shame, as we really wanted to enjoy our first hotel in Cambodia. The Wi-Fi was very intermittent.

Positiv:: Staff are lovely and breakfast is really nice

Negativ:: The room had a faint smell of smoke

Positiv:: Very nice staff, always very helpful, fast laundry service, great breakfast! I really appreciated the drinking water refill service for free, this way we could avoid buying unnecessary plastic. Location on main road 6 but not noisy, next to the biggest local market where no tourists go. It was not the closest to the city center (Pub street) but they offer one free tuktuk ride per day which was unique, the ride was maybe 10-15minutes so not far at all.

Negativ:: The room was conncted to another one by door locked from both sides, so it was okay concerning safety, it was not too okay concerning noise though, we could hear a lot from the other room, which was sometimes disturbing. If you spend all days outside it might be okay, all depends on your neighbours.

Positiv:: They guy who running the place (Som) is the best, he is kind, helpful and can arrange everything you need and if you have time is good too have a chat with him, the location is really good, conf room and breakfast free, nice place I recommend.

Positiv:: They had pupies;))) other than that it was our first hotel in cambodia, so now i know it was an ok place to stay, not far from angkor temples, the staff can organize everything. Free tuk tuk to city

Negativ:: Again now i know that if you want to do something it needs to be organised by hotel. We booked bus ourselves and the staff got really upset and not very nice. So keep in mind. We stayed there 6 nights so breakfast is the same each morning

Positiv:: - nachts schön ruhig, kein Verkehr zu hören - super freundliche Mitarbeiter - gutes im Preis beinhaltetes Frühstück - Kostenlosen Abholung von Busbahnhof, kostenloser Transfer ins Zentrum - Buchung von Bustour nach Phnom Penh und Angkor Tour zu fairen Preisen

Negativ:: - Türen machen nicht den sichersten Eindruck - Duschvorhang im Badezimmer fehlt

Positiv:: Great staff, very cheap, 1 free tuk tuk a day into town was great as it was a 40 min walk. Helped with some printing for us with no charge.

Negativ:: A little dated, could do with an update.

Positiv:: The staff and the drivers are the most kindly and funny people on this country, wonderfull. Room clean and all perfect u must come to this place

Positiv:: Room are huge and the pool is great Good service Thanks enjoyed our stay

Positiv:: Quite place to stay

Negativ:: No hot water for the bathroom basin

Positiv:: One of the female staff members was quite helpful, and our personal tuk-tuk driver was very friendly and relaxed with the amount of time we took during our temple tours (he waited outside for us for all of the temples).

Negativ:: Although quiet, the location is not ideal for foreign travellers as it is quite a way from the tourist areas of Siem Reap. The location is in a very non-tourist area, down a dark back-road off a busy main road. The hotel was very noisy at night, due to the next door neighbours doing some sort of machinery work. We like rural locations, but this was too far out of it, and we didn’t feel comfortable at times, as the hotel doesn’t feel very secure. The pool was out of order, and we were not told why, or pre-warned. Part of the reason we booked was for the pool. The cleanliness was very poor, particularly in the bathroom (see photo), which looked nothing like the photos on the booking.com hotel page. The ‘buffet’ breakfast was not very well stocked, with little on offer other than an ‘egg station’. Most of the other options were left open - so I’d say the flies enjoyed the breakfast far more than we did. A few of the staff members were also very forceful and overly forward with their questions. We had 4 nights in Siem Reap, 2 in this hotel and 2 in another (Tan Sour Resort - which was incredible!!!). They asked us multiple times why we we were not staying with them for the full 4 nights, and wanted the details of our other hotel. We also asked the staff if they could help us to locate the nearest mini-mart so that we could buy some water and basic snacks (crisps), but the staff on duty insisted we bought items from their own stocks instead. Eventually we wandered out on our own, and found a shop 5-10 minutes walk away which satisfied our needs. Overall we were not impressed with our stay. We have been in 12 hotels in the last 3.5 weeks, and this was by far the worst of them all. Disappointing.

Positiv:: Rooms were comfortable and clean, interconnecting handy for family. Pool and pool table were both used by our families. Breakfast buffet was good with egg station and good variety. For the morning we started early with a sunrise tour breakfast boxes were supplied, fantastic idea. A short tuk tuk ride to the centre of Siem Reap was fun, not walking distance but made for a quieter location which was good.

Negativ:: Staffing needs to be looked at as we had a few problems, breakfast buffet was not available one morning with no notice so we ran late for our tour. When we confirmed checkout with staff member at desk evening before we also confirmed the shuttle (booked at time of reservation) to transfer us for our flight, he mustn't have understood us although we repeated our needs and thought we were just checking out, therefore no transfer for 8 people, a very stressful wait as we just made checkin.

Positiv:: I enjoyed the relative affordability of the hotel and the seclusion from the busy No. 6 road. The area is generally quiet. The staff was friendly as well, and the spa was enjoyable. The included breakfast was great, and the restaurant for dinner is pretty good. The bathrooms were great and modern, and the TV and channels options were great as well.

Negativ:: The English skills of the staff were a bit lacking, which often left some requests confused. They couldn't get the credit card machine working either, so I had to withdraw cash to settle my billing.

Positiv:: Frühstück lecker. Frische Suppe klasse. Frühstücksraum sehr schön. Bett gut. Pool schön und sauber. Tucktuckfahrer sehr gut.

Negativ:: Zu wenig Obst. Balkon nicht ganz sauber.

Positiv:: The staff. Although the staff tried, it just didn't work for us or the friends we made reservations for.

Negativ:: The staff was good but too many things were wrong with the hotel. It started with no double bed rooms available but we got one the next day so it was ok. Next, no pillow cases on soiled pillows. Next the air conditioning didn't work which they fixed to just ok performance. Then the door lock wouldn't lock unless I started to close the deadbolt from the inside. Staff tried to take care of it too but a few days later the same thing so we just lived with starting the lock from the inside. We had a problem for several days getting washcloths and toilet paper on one day. There was mold in the bathroom along with a lot of soap scum in the shower area. At night the area was relatively quiet but dogs barked during the day which is no fault of the hotel. Next time we visit Siem Reap, we will stay elsewhere. We have been to Siem Reap twelve times.

Positiv:: Rooms were spacious.

Negativ:: Room had a strange smell like bug spray. Lots of chickens next door so there were occasional awful smells at the hotel.