The Elephant Court

The staffs courtesy and readiness to help was amazing. The Paneer lababdar and the Dal Makhani is worth it's mentioning.

We were initially booked for 2 nights only but we extended for a further night. This was due to the weather and the activities we wanted to do. They should be rated 3Star at the most. Our Patio room was well appointed and clean. The property and the rooms are very Beautiful but their u der standing of hospitality is insufficient. Our bathroom wasn't that clean as we checked in but the next day they had cleaned it well. I asked if they would serve a Half portion as I was travelling with my 13 year old son and we did not want to waste food, but the F&B service Ms. Das refused is that option immediately without even giving it a further thought. They charge like Five Star but do not have food at Tea time. They boast on their website 24 hour Coffee shop but it is actually non existant as we came from the boat ride and walk in pouring rain and wanted to have a cake and coffee. They refused blantly to serve as their menu says food only from 12-15hrs. Which means guests can't have tea time at 4pm. Their television channels are restricted and on request only will they provide access to other channels, which I find very strange for a Hotel of this category. They should not put offers on platforms and boast that they are 5 star according to their staff and 4.5stars according to Make my trip.