Finde günstige Flüge von Australien nach Deutschland

"All liked. It was very good 😊"

Positiv: "Was able to get to get to Narita Airport."
Negativ: "Okay and not any issues."

Positiv: "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
Negativ: "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."

Positiv: "Cabin crew were very helpful and polite."
Negativ: "Food lacked flavor."

Positiv: "The crew was efficient and very helpful."
Negativ: "Entertainment choices of selected movies were limited."

Positiv: "Seating and service"
Negativ: "Flight to Haneda airport not Narita"

Positiv: "The Crew was great with kids, and went out of their way to reach out to the boy sitting in the row in front of me."
Negativ: "I was running late, and lady that checked me in was accommodating but a little bit standoffish."

Positiv: "All exquisite dishes they served were excellent !"

Positiv: "Perfect service, never had a more pleasant and attentive crew"
Negativ: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Positiv: "Service was excellent. Premium economy seats well worth the few extra $$."

Positiv: "The service was excellent"
Negativ: "Food needs improvement"

Positiv: "Very nice flight attendants providing perfect service. Very nice food, exceptional for economy class. Huge leg room and wide seats (only 8 seats per row in a B777, other airlines usually have 9 or even 10 seat per row, this parity to some eco plus seats) Good entertaining system with good choice of new movies."
Negativ: "The boarding process was a bit unfortunate. But this might have something to do with Oneworld and not only JAL. Sapphire and Ruby members board at the same time, making the boarding process a bit crowded for a elite member. But apart from that he boarding was well organized."

Positiv: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."

Positiv: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Negativ: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Positiv: "People were friendly - from check in right through to disembarkment."
Negativ: "Not applicable"

Negativ: "angled flat seats."

Negativ: "Cancelled flight"

Positiv: "Polite friendly and attentive Staff. From checking in to inflight."

Positiv: "Jenny was the most wonderful flight attendant in Business Class! She checked on me constantly and made sure I had everything I needed."

Positiv: "Nicest crew I have ever seen!"

Positiv: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Negativ: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."

Positiv: "Very friendly crew!"

Positiv: "The Crew"
Negativ: "This terminal is not easy to find. You have to take bus from the main terminal."

Positiv: "Crew was very pleasant"
Negativ: "Food was fair, not great."

Positiv: "Nothing"
Negativ: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Positiv: "Movie choices"
Negativ: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Positiv: "Great meal compared to other local airlines. Comfortable."

Positiv: "The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service."

Positiv: "Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita"
Negativ: "I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home."

Positiv: "There was more leg room than most airlines, friendly staff, and good movies and food selection."

Positiv: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"

Positiv: "Ich habe den Flug sehr genossen. Die Filmauswahl war hervorragend, das Personal sehr freundlich, und das Essen geniessbar."

Positiv: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."

Positiv: "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
Negativ: "The meal and dessert were served at the same time. Too much food all at once."

Positiv: "The flight attendants were very kind and attentive."
Negativ: "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."

Positiv: "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
Negativ: "Food was extremely disappointing"

Positiv: "Service was amazing and made me feel like I was in first class."
Negativ: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."

Positiv: "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Negativ: "No complaints!"

Positiv: "The hospitality of the crew"

Positiv: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Negativ: "Seats are too small for tall travelers."

Positiv: "Food was quite good."
Negativ: "They did't speak English even though I am not Japanese. They spoke Japanese to me so, I felt little bit uncomfortable."

Positiv: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Negativ: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."

Positiv: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Negativ: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."

Positiv: "Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future."

Positiv: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too! Super nice check in agent as well."
Negativ: "Nothing!"

Positiv: "Everything"

Positiv: "On the flight home they upgraded me to business class while apologizing my original economy seat was not available. Amazing. I had a rather unsettled stomach so when the food service came I wasn't hungry. I told the flight attendant, and she brought me some very bland easy to eat food without me even asking. She then checked on me constantly to see how I was feeling, and suggested sparkling water. When I deplaned, she checked one more time with me, if they could do anything. I was feeling much better, and give this airline my highest endorsement."

Positiv: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Negativ: "Small leg room."

Positiv: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."

Positiv: "crewe were excellent"
Negativ: "nothing !"

Positiv: "Crew was friendly, eager to help. Flight arrived on time."

Positiv: "Boarding was efficient, crew was exceedingly polite, helpful ground staff."
Negativ: "Flight left a little bit late."

Positiv: "Excellent"

Positiv: "Crew was awesome, super attentive and friendly."
Negativ: "The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting"

Positiv: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."

Positiv: "Plenty of legroom in economy."
Negativ: "Vegan food option unimaginative. Tomatoes used in every dish!"

Positiv: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"

Negativ: "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."

Positiv: "Flugpersonal sehr aufmerksam, 2 Gepäckstücke à 23 kg kostenlos, alkoholfreie Getränke kostenlos, WLAN"
Negativ: "kein Essen, keine individuelle Bordunterhaltung, harte Sitze"

Positiv: "Flug bringt dich auf Kurzstrecke von A nach B. Aber ohne Komfort. Crew sehr freundlich aber außer kostenlosen Getränken (alkoholfrei) gibt kaum etwas. WLAN vorhanden. Für 3 Stunden akzeptabel."
Negativ: "Keine Bordunterhaltung, Essen aus der Bentobox nur gegen Bezahlung. Sitze sehr hart und geringe Sitzfläche/Sitzabstand."

Positiv: "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
Negativ: "Movies and musics more variables from all over the world."

Positiv: "gutes essen"
Negativ: "zu wenig wasser etwas kleiner bildschirm"

Positiv: "I would definitely fly ANA again they have a fenomenal service and I love the politeness of the crew"
Negativ: "Noisy passengers, no paper towels in the toilets only thin napkins. Limited food options."

Positiv: "All the flight attendants were doing excellent customer service and there was good food."
Negativ: "There was nothing that I didn't like."

Positiv: "The crew are all nice and helpful"

Positiv: "Crew is awesome and nice"
Negativ: "The seat was extremely uncomfortable."

Positiv: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"

Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"

Positiv: "Flight was ok"
Negativ: "Again I had a problem with water bottle, I asked small water bottle but they didnt give me one and i asked if they can fill my 2,5 yo water bottle they only fill it half. I asked again for water hours later and they said I need to wait because they will serve dinner (which is 30mins later) This is just very unpleasant experience and I felt like a bad person asking for only water"

Positiv: "The crew are so courteous and helpful."

Positiv: "Excellent service. Good food. Great entertainment selection."
Negativ: "No free WiFi"

Positiv: "Nothing"
Negativ: "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"

Negativ: "Not enough space to put my luggages"

Positiv: "Great crews and good foot space!"
Negativ: "Food was terrible! Getting worse every time !"

Positiv: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Negativ: "More frequent offer of drinks to passengers"

Positiv: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."

Positiv: "Don't cheap out on your flights to Japan because this ANA flight from New York/JFK to Haneda was the correct way to go. Japanese-style hospitality, respect and quality of service (which is beyond the heavens) shows from check-in to landing (and even post-landing.) The in-flight meals, inspired by Japanese recipes of the Japanese destination or origin, were finely made - that goes even for Economy Class. When there was a delay that was ultimately out of their control, they made things right with post-landing arrangements. Never take any other country's airline when flying into Japan - always always ALWAYS take ANA whenever you can. (Avoid codeshares, too!!)"
Negativ: "There was nothing I disliked."

Positiv: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Negativ: "The Hollywood entertainment options were limited and not very interesting."

Positiv: "Very helpful and accommodating flight attendants ... all with a smile!"

Positiv: "Food & Entertainment"

Negativ: "The VOML food"

Positiv: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."

Positiv: "Great service"
Negativ: "Interior show signs of aging"

Positiv: "The flight attendants were extremely attentive and courteous"
Negativ: "The meals were awful"

Positiv: "Everthything"
Negativ: "Nothing"

Positiv: "Generous for portions. Crew were awesome. The interface was easy and had lots of options"
Negativ: "Main food dish was combinations of flavors I would never put together. Lack of leg room."

Positiv: "Great customer service and very kind staff!"

Positiv: "Cabin crew was fine, nice smooth flight."
Negativ: "Check in / gate crew would not help rearrange seats so my son and I could sit together. Just disappointed all they said that it was a full flight so they could not rearrange a couple of seats to allow us to sit together. This would never happen if it was a flight originating in Japan."

Positiv: "very comfy, great ground handling crew"
Negativ: "none"

Positiv: "High quality fit out, amazing flight crew, great food."
Negativ: "Movie selection could be greater."

Negativ: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"

Positiv: "Good service and not too long of a wait to board the plane."

Negativ: "They refused to board because the united dis not allocate the flight date and ANA check in counter did not help to coordinate."

Positiv: "Service was amazing."
Negativ: "Nothing."

Positiv: "2 inches more legroom in economy than other airlines on that route."

Positiv: "Crew is always awesome"
Negativ: "Needed more Japanese movie options"

Positiv: "The middle seats were seperated, so I had my own arm rests"

Positiv: "The service, the plane and even the food were all top notch."

Positiv: "Great movies!!"
Negativ: "Terrible seats- difficult to find s confirtsble position."

Positiv: "We really enjoyed this airline"

Positiv: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Positiv: "smoothing take off and landing"
Negativ: "Food quality and variety is not good. Also, their serving speed is very poor. Boarding should be more informed and more organized upfront."

Negativ: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."

Positiv: "No comments."
Negativ: "No comments."

Negativ: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Positiv: "Absolutely professional!"
Negativ: "Nothing all perfect"

Positiv: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Negativ: "Same advertisements before each movie could play were annoying to me."

Positiv: "Crew were amazing, superb."
Negativ: "Food verity, seat comfort ability, wider range of entertainment."

Positiv: "Qatar is the BEST First Class airline in the world."
Negativ: "Everything was amazing!"

Negativ: "Friendly and wellmennerd team."

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Negativ: "Tbilisi-Doha delayed due to no A/C. Inadequate notices. Children yelling behind me, no action taken. Doha-BKK worse. Another 1 1/2 hr delay. Woman I’ll eventually taken off. Flight deck with inadequate notices. Then searched for woman’s overhead luggage. Others with delays elsewhere. Never again."

Positiv: "Crew was superbly amazing which made flight enjoyable."
Negativ: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"

Positiv: "Crew was very friendly"

Positiv: "The service is excellent. Best of the airlines bar nane"
Negativ: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."

Negativ: "Headphones- only one channel."

Negativ: "Entertainment on the Boeing 777 suffered from access problems"

Negativ: "Quatar is the best"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Negativ: "Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay."

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Negativ: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."

Negativ: "3,5h verspätet"

Positiv: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Negativ: "Cleanliness of cabin. Aminity kit is outrageous."

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "The check-in for my first flight was great in Philadelphia."
Negativ: "There are no lounges in Philadelphia that accepted my Priority Pass. Your economy passengers deserve options, which I have paid for. Movie options were not as good as expected."

Positiv: "Good entertainment."
Negativ: "Very cramped seating."

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "Everything was good - food, entertainment, on time."

Positiv: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Negativ: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Positiv: "decent leg room. the staff was accommodating"
Negativ: "the brea was har. some of the food was overheated thus making it hard to eat"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Negativ: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Positiv: "quick eficient"
Negativ: "long flight"

Negativ: "Internet kept cutting off despite me paying."

Positiv: "Fantastic service, very friendly staff who are always happy to help"
Negativ: "Should have internet free of charge in flight"

Positiv: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Negativ: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."

Positiv: "Crew and food"
Negativ: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Positiv: "everything"

Positiv: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Negativ: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"

Positiv: "Gulf Air ist ausgefallen und wir wurden auf THAI umgebucht Nicht empfehlnswert!"
Negativ: "Früher war die THAI mal gut, jetzt nicht mehr. Nur das Essen war besser als bei Gulfair"

Positiv: "Flight attendant service is spot on, quick and most of all, very friendly!!"
Negativ: "As for this particular flight, I wished they offered a premium economy class. It’s like your either rich or poor...economy or business class. To upgrade on this flight was $1850 each leg!!"

Negativ: "Staff tried to accommodate my vegetarian requirements but with limited success."

Positiv: "Seat not comfortable but it was an airbus so that’s normal."
Negativ: "Entertainment was unusable picture sounds skipping all over!"

Positiv: "Crew was great"

Negativ: "Food."

Positiv: "Die 777 auf dem Rückweg von bkk war definitiv enger bestuhlt als auf dem Hinflug von München. Viele haben sich darüber beschwert. Essen ok."
Negativ: "Zu enger Sitzabstand, kein Vergleich mit Emirates. Die Filmauswahl eher spärlich und auf deutsch die Ausnahme. Thai baut qualitativ sehr ab...bin da besseres gewöhnt."

Negativ: "Entertainment system is way too old"

Negativ: "The aircon was not cold enough"

Negativ: "50 min delay so I missed my connection"

Positiv: "Toiletten Sauber. Essen (Fruit pattern) war sehr gut"
Negativ: "Mehr Wasser anbieten"

Positiv: "Superflug"
Negativ: "Nichts"

Positiv: "Sitz war alt und abgenutzt. Crew war durchschnittlich freundlich."
Negativ: "Bessere Sitze. Freundlichere Crew."

Positiv: "Good crew."
Negativ: "D.own graded from firstBusiness Class lounge is tired and over crowded. Aircraft cabin was getting old. Sound on IFE was faulty and unusable and no alternative seats were available. Food was ok could be better. Would not choose Thai for businesses class if there was another airline to choose from."

Negativ: "Trotz Flug während des Tages mussten die Fenster abgedunkelt werden ... total gegen den Biorhythmus."

Positiv: "Thai airways is always good, they are always one of our carriers of choice"
Negativ: "Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard."

Negativ: "Auswahl für essen (Vegan) nicht möglich, die bordunterhaltung nur auf wenigen Monitoren"

Negativ: "A specially hospitality and food which served in plane was excellent"

Positiv: "Crew very good Seat getting old uncomfortable to sleep"
Negativ: "Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months"

Positiv: "new plan and equipments are good"

Positiv: "Good food. Thoughtful crew"
Negativ: "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"

Positiv: "Crew service were good and kindness between FRA to BKK."

Negativ: "Ground staff at the airport, like wheel chair workers, others were rude. I thought that Thai people are humble, but my experience with them was horrible. I will advice not to travel thru Thailand."

Positiv: "die Flugbegleiter sind sehr freundlich und zuvorkommend"
Negativ: "thai erzwingt den checkin am counter und öffnet erst 2std vor abflug....keine lounge, keine sitzgelegenheit....man ist zum herumlungern gezwungen....der maschine sieht man innen auch an, dass die besten Zeiten vorbei sind und irgendwie ist man froh, wenn man im Schmuftelbus sitzt um zur immigration zu gelangen.....NULL BusinessClass feeling. die lounge in Vietnam ist bemüht, aber wertschätzung sieht anders aus"

Positiv: "Crew were all very amazing and the seat are great"
Negativ: "This is my first time to travel thru Thai airways and it was a very nice experience."

Positiv: "Well done to all the crews."
Negativ: "None"

Negativ: "My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok."

Positiv: "Personal, Sitzplätze, Menü etc"
Negativ: "Die Verspätung, wenige deutschsprachige Filme"

Positiv: "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
Negativ: "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."

Positiv: "Food and service was great."
Negativ: "Old plane, headset did not work well."

Positiv: "Zuerst mal zum Negativen... Die Zwischenlandung in Bangok erfolgte eine halbe Stunde zu früh.... Betreuung, Essen und Getränke war absolut i.O. Moment..., habe noch was negatives... Es gab kein Campari Orange. War leider alle. Der Gin Tonic als Aperativ tat es aber auch. Wenn es irgendwie geht, fliegen wir seit 10 Jahren mit Thai. Vorzugsweise versuchen wir die A380 zu buchen., aber die Triple 7 ist auch i.O.."
Negativ: "Hatte ich zuvor schon geschrieben. Und war eher scherzhaft gemeint."

Positiv: "Flight was full, but generous seat pitch and efficient crew made the difference!"

Positiv: "Typical domestic coach flight experience... but the price was right. Had good personal tv entertainment available... but it was a short flight. Bring your own ear-phones."
Negativ: "I was expecting some yummy Thai Food, but the food was strange. I eat everything... and I ate this food, but it was not good. The other 4 members of my family would not touch it. 2nd worst plane food in 200+ flights."

Positiv: "Super Personal und Essen war gut. Kommen oft vorbei und bringen Getränke oder in der Küche holt man sich mal ne Banane. Gerne wieder."
Negativ: "Plastikbesteck ist nicht Stade of the Art"

Negativ: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"

Negativ: "I travelled with my 2 friends but none us were given a seat together. We requested few times and they wouldnt allow."

Positiv: "Speedy boarding, early arrival and generally comfortable flight."
Negativ: "The food choice was limited - and it was spicy which didn't suit me or the children. The flight was a little bumpy."

Positiv: "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
Negativ: "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"

Negativ: "Hard to see screen for the movie. You see your own reflection too much. Flight was delayed a a half hour."

Positiv: "Das Personal wie immer nett und aufmerksam."
Negativ: "Essbesteck jetzt auch in Plastik."

Positiv: "Showing the Thai ways."
Negativ: "Maybe it’s time to change the seats. No USB charging ports but there’s power outlet."

Positiv: "Food ok"
Negativ: "Old plane, entertainment system didn't worked half of flight, gate in BKK at end of airport (long walk)"

Positiv: "Überpünktlicher Abflug, Personal gut und freundlich"
Negativ: "Sitzabstand etwas wenig ..........................."

Positiv: "Das Personal an Bord ist sehr freundlich und hilfsbereit, zuvorkommende."
Negativ: "Das Essen an Bord ist sehr gut."

Positiv: "Nice staff and amazing plane."
Negativ: "Nothing"

Positiv: "Nothing! The plane left late and while waiting, the airco blastwd like a freezer. My feet and gands became numb and I got a terrible headache. Next, a chinese couple with a 1 year old toddler came to sit next to m: the child started wailing immediately and this lasted until 5 min before landing. It was like they had not a clue on how to handle a child and they had nothing to make it drink or suck or distract it. Worst flight in ages.."

Positiv: "Das Boarding war sehr pünktlich"
Negativ: "Essen sehr gut und reichlich Peronal freundlichen wie jeder Arlein Ist."

Positiv: "Great and friendly people, and was very nice. Great flight."
Negativ: "In flight meal was ok. Other than the meal it was nice flight."

Positiv: "On time and service"
Negativ: "Quite a bit odd for food from dhaka"

Positiv: "Service and entertainment"
Negativ: "Not so satisfied with food"

"Flug 3h Verspätung bereits 15 min nach dem check-in. Neue Crew freundlich und alle Gaeste wolten einfch schnell nach hause, somit zuegiges boarding."

"Die neue Bordverpflegung von Swiss ist wirklich hervorragend: Frische und sehr gute Sandwiches von Sprüngli. Sogar ein Angus Beef Burger wird serviert. Preise sind etwa gleich wie wenn man das Sandwich in einer normalen Bäckerei in Zürich über die Theke kaufen würde."

Positiv: "Endlich geregelter Ausstieg. Find ich super"

Positiv: "Die Crew wahr sehr nett und aufmerksam."
Negativ: "Mehr Auswahl an Filmen könnte sein."

Negativ: "Vepflegung: käsesändwich nicht sehr angenehm"

Positiv: "Food was ok"
Negativ: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"

Positiv: "My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!"
Negativ: "Cost of extra bag. Also size limit for overhead carryon"

Negativ: "Movies , Wi-Fi , Live Shows"

Positiv: "Sauberkeit.Gut Informiert"
Negativ: "Das Verpflegung"

Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"

Positiv: "crew"
Negativ: "children entertainment"

Positiv: "The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful."

Positiv: "Water provided."
Negativ: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"

Positiv: "Crew was amazing. Good movie selection. Pretty comfortable."
Negativ: "Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup."

Negativ: "Coffee on 50 min flight would be appreciated. Flight was delayed."

Positiv: "super crew"
Negativ: "Wifi, Mehr Information über die App"

Positiv: "Nette Crew, wie immer. Schoggi am Ende. Bequeme Sitze."
Negativ: "Wartezeit am Gepäckband und verspätete Ankunft resultierend in 40min Wartezeit."

Negativ: "Verspätung, Informationen beim Boarding"

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Negativ: "Poor desk service Food at breakfast A joke"

Positiv: "full aircraft"

Positiv: "Crew was lovely! Friendly and happy. Well organized and responsive."
Negativ: "Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in."

Negativ: "Crew was excellent Seats very short on leg room and hard cushions"

Positiv: "Die lockere, freundliche Art des Personals. Trotz günstigem Tarif erhielt jeder ein kleines Sandwich...vielleicht aufgrund der 45 Minuten Verspätung, was ja nun einfach passieren kann."

Positiv: "Pünktlich, ausreichender Sitzabstand, freundliches Personal."

Positiv: "Keine Vepflegung und Unterhaltung. Ganz normal fūr einen 50 Minuten Flug"

Positiv: "Sehr freundliche Personal ."
Negativ: "Verspätung"

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Positiv: "Boarding was smooth"
Negativ: "The aircraft was horrible No space at all even after paying for a better seat"

Positiv: "The crew , comfort"
Negativ: "The long delay on take off (4 hours +) in Zurich"

Negativ: "Kurzfristiger Wechsel des Flugzeugs, Änderung des Sitzplatzes"

Positiv: "Friendly and professional crew. Plane was clean"
Negativ: "Tight space in economy class(to be expected)"

Positiv: "Verständnisvolle Flugbegleiterin, die uns auf zwei freie, nebeneinanderliegende Sitzplätze hinwies."
Negativ: "Beim Check-in wurden uns (im Gegensatz zu den anderen Passagieren) keine Sitzplätze zugeteilt. Beim Boarding wurden uns, obwohl wir gemeinsam gebucht und eingecheckt hatten, Sitzplätze in zwei verschiedenen Reihen zugeteilt."

Positiv: "Service und Verpflegung an Board"
Negativ: "Der verspätete Abflug welcher sich auf 1.5 Std verzögert hat."

Positiv: "Freundliche Bedienung"
Negativ: "fast 4 Stunden verspäteter Abflug, ca. 1.5 Stunden nach Boarding stand der Flueger noch immer am Dock"

Positiv: "The service was exceptional and there was great entertainment available on board."

Positiv: "Leicht verspäteter Abflug, aber nur um ein paar Minuten. Das Boarding ging schnell und unkompliziert, obwohl der Flieger ausgebucht war. Platz fürs Handgepäck gab es genug, da grössere Handgepäckstücke kostenfrei abgegeben werden konnten. Beim Einstieg bekamen wir auch gleich ein Tütchen Chips in die Hand gedrückt. Getränke wurden später auch noch gereicht."
Negativ: "Aufgrund den Wetterverhältnissen mussten in Zürich die Anflugswege abgeändert werden. Wir flogen ein paar Schlaufen und und landeten so etwas verspätet in Zürich."

Positiv: "Zuvorkommendes Personal"
Negativ: "Unterhaltungsangebot"

Positiv: "Allgemeine Pünktlichkeit und Freundlichkeit"
Negativ: "Rollkoffer wird abgenommen obwohl ich mit diesem seit Jahren fliege. Andere werden mit grösseren Rollkoffern durchgelassen. Mehr Konsistenz bitte. Egalité! Alle oder keiner, aber keine Willkür."

Positiv: "Sauberes Flugzeug"
Negativ: "Mehr als 30 Minuten Verspätung und nicht ein Wort einer Erklärung oder Entschuldigung. Unverschämt!"

Positiv: "Pünktliches Boarding, Abflug und Landung. Sehr kompetente und hilfsbereite Mitarbeiter"
Negativ: "-"

Positiv: "gate wechsel ohne info in spanish. 2 Stunden verspätung flugzeug und 30 min verpätung koffer"
Negativ: "verspätung für alles, wenig information, alte sandwisches, terrible"

Positiv: "Moderne Ausstattung. Freundliches Personal"
Negativ: "Tablet mit Essen hält nicht auf der Ablage und muss gehalten werden. Essen ist nicht gut."

Positiv: "Sehr freundliche Crew, leider Verspätung ohne Schuld der Swiss, wurde durch die Crew sehr freundlich und deutlich kommuniziert."

Positiv: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Negativ: "Seats from JFK to Zurich were a little bit squeezed."

Positiv: "Nettes Personal an Board"

Positiv: "Der Flug war mehr oder weniger pünktlich und nicht ausgebucht. So waren wir zu zweit in einer Dreier-Reihe."

Positiv: "Flight was exactly on time as described. Crew was friendly"

Positiv: "Zwar wurde der Einstieg nur über einen Bustransfer über das Rollfeld ermöglicht, aber die Wartezeiten vor dem Bus und vor dem Flieger wurden so kurz wie möglich organisiert. Die Innenausstattung des Flugzeugs ist sehr stilvoll und edel ausgewählt. Kompliment ! Da hat die SWISS ordentlich Häkchen bei der Sonder- und Zusatzausstattung gemacht. Die Beinfreiheit zwischen den Sitzen ist angenehm großzügig bemessen für einen innereuropäischen Flug, in einem Airbus A319. Diese Beinfreiheit kenne ich eigentlich nur von Fernflügen mit asiatischen Airlines. Die Cabin Crew war mit Authentizität äusserst zuvorkommend und freundlich. Zu keinem Zeitpunkt hatte ich das Gefühl , gezwungener Freundlichkeit zu begegnen. Retroperspektiv möchte ich sagen, dass dies der angenehmste innereuropäische Flug war, bei dem ich jemals Fluggast war. Schade, dass der Flug nur 45 Minuten dauerte. Mit der Maschine und dem Personal würde ich auch mal zum mars fliegen. ;-)"

Negativ: "My tv screen wasn’t working."