Finde günstige Flüge von Berlin nach Auckland

Positiv: "Price is good"
Negativ: "The food can be more improve"

Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."

Positiv: "Smooth boarding"
Negativ: "If they could serve a light snack would be good"

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "The staff was amazing"

Negativ: "The seat covers looked worn and dirty. Needs an upgrade."

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Negativ: "Reservation online"

Positiv: "Extra touches and super pleasant and courteous staff."

Positiv: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Negativ: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."

Positiv: "Well organized boarding, friendliness of staff, food service"
Negativ: "Flight was delayed by about an hour."

Positiv: "Perfect!!!"

Positiv: "Customer service, food, seats"
Negativ: "N/A"

Positiv: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."

Positiv: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Negativ: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Positiv: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."

Positiv: "The comfort and caring staff"
Negativ: "Food serve a bit slow with the no of pax and long queue for the washroom"

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Positiv: "check in went smoothly. helper was friendly and helpful."

Positiv: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"

Positiv: "Food, service"

Positiv: "all of SQ"
Negativ: "nothing"

Positiv: "Loved the food/Movies/seats."
Negativ: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "A380 ist ein tolles Flugzeug"

Positiv: "Everything was good"
Negativ: "No complaints"

Positiv: "Service by the crew was great"
Negativ: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Positiv: "Staff, food and emenities great for economy class"
Negativ: "Inflight entertainment wasn't as extensive as in previous years."

Positiv: "The serivce was amazing. Also it was clean and the food was great."

Positiv: "SQ did a great job again. I plan to fly them in the future."
Negativ: "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."

Positiv: "Liked the service"
Negativ: "Nothing special."

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Positiv: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Negativ: "Not much. This airline is up there with the best."

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Negativ: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Positiv: "Nothing specific"
Negativ: "Menu is average but get they need to cater for wide variety of tastes"

Positiv: "friendly staff top Service top Inflight"
Negativ: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."

Positiv: "Overall experience"
Negativ: "Could have had a better selection of movies"

Positiv: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"

Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"

Negativ: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"

Positiv: "Staff are very friendly and good ."

Positiv: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."

Positiv: "GOOD FLIGHT"
Negativ: "NONE"

Positiv: "Yes the crew was amazing and food was good"
Negativ: "Rest area could had been better"

Positiv: "So so"
Negativ: "More care and warmth"

Positiv: "Crew was amazing"

Positiv: "Not satisfied"
Negativ: "Need improvements"

Positiv: "Great crew and amazing food."

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Negativ: "As with all economy seating...it is cramped"

Positiv: "Most of the crew was really nice and the entertainment choice was great."
Negativ: "Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up."

Positiv: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Positiv: "Great experience"
Negativ: "Excellent"

Positiv: "Comfort"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Negativ: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "Everything!!!"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Positiv: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Negativ: "Nothing to dislike."

Negativ: "3,5h verspätet"

Positiv: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"

Positiv: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Negativ: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Positiv: "Everything"
Negativ: "Non"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super check in, great entertainment options"
Negativ: "Cabin crew were not very helpful. Food was average at best."

Positiv: "On time, fairly good food, good entertainment system."
Negativ: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "Food was excellent and the crew updated us through out the flight"
Negativ: "That fee for overweight was excessive"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "A 350 was a very quiet plane, hardly any engine noise. Service was good."
Negativ: "Seats were a bit hard."

Positiv: "Overall a good service with good food."
Negativ: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Negativ: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Negativ: "Plane wasnt clean enough specially toilet."

Positiv: "Helpful and friendly crew"
Negativ: "Same as kochi to Doha flight"

Positiv: "It's was good"
Negativ: "The plane from Qatar to Nairobi new modern plane needed"

Positiv: "The Crew The Food"
Negativ: "The fact that we (my son and I) had to wait at the airport for over 9hours transiting. right after a 9hr 35miins journey."

Positiv: "Nothing"
Negativ: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Negativ: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"

Negativ: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"

Positiv: "Not much except the on board crew are nice."
Negativ: "The first flight from KTM the TV didn't work and I didn't fit into the seat. The most uncomfortable seat in a long time. The second flight from Doh to JFK was not good. I was put through 3 security checks when I already went through security in KTM. On the 3rd check my Dutyfree whiskey was taken from me because they would not let me take it in my carry on. They said I could take it if I checked my carry on bag (one backpack). My carry on has everything I need for a 16 hour flight. Plus, I had my very expensive camera gear in there too so I could not do this. This was unfair and Qatar needs to step up and return my Dutyfree whiskey and reimburse for the flight without TV. I will never suggest Qatar to anyone."

Positiv: "A new Dreamliner. Nice! Very good service. Gate personnel were very accommodating. Nice smooth flight. Doha airport was nice and mostly empty. Mediocre selection of restaurants."

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "On time departure and nice group of crews"
Negativ: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."

Positiv: "I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great."
Negativ: "Boarding was delayed but the crew did keep us updated and was systematic in boarding"

Positiv: "Crew amazing."
Negativ: "Food variety should be increased."

Positiv: "I was unable to board the flight so there is nothing to talk about."
Negativ: "Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline."

Positiv: "Cathay Pacific and crews were really good."
Negativ: "I suggest no seating reservation online."

Negativ: "Better room in leg and width. Hotter food and tastier."

Positiv: "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
Negativ: "Honestly i think there are not much space for each passenger."

Negativ: "flight always late as usual"

Negativ: "Alles. Selbst die Billig-Airlines in Asien sind weit besser."

Positiv: "Eigentlich gar nichts"
Negativ: "Ich hätte wahrscheinlich gute Chancen Cathay auf Schmerzensgeld zu verklagen wegen den engen Sitzen. Die Beinfreiheit entspricht Domestic-Flights und nicht Langstrecken-Standard. Und die Sitzbreite spottet jedem Vergleich. Der Service war lausig und das Essen miserabel."

Negativ: "I am traveling on a regular routine between Hong Kong and Delhi. The Indian Cathay ground staff is more than incompetent and this is - unfortunately - not an exception. Thanks god as soon as you boarding the carrier you feel immediately back in good, competent and safe hands."

Positiv: "Cathay Pacífic always high standard"

Positiv: "Yup all gud"
Negativ: "All gud"

Positiv: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Negativ: "My earphones was broken, a little bed for me. Entertainment without sport news."

Negativ: "Needed to use two sections train and bus for transit. Entering airplane using stair layer very inconvenient for customers."

Positiv: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Positiv: "Flight excellent. Service and plane"
Negativ: "All"

Positiv: "overall condition of plane"
Negativ: "snack was too little"

Positiv: "A perfect landing/touchdown into Auckland. Great pilot"
Negativ: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "I am a wheelchair user and Cathay Pacific took excellent care of me"
Negativ: "Turbulence."

Positiv: "Essen, Filme"

Positiv: "Filme, Essen"
Negativ: "Altes, etwas heruntergekommenes Flugzeug, schlechte Sitze (zu klein, unbequem), wenig Beinfreiheit (bin 1.85m) in der Economy Class, super hässliches Trinkwasser (offen im Becher)."

Positiv: "Neueres Flugzeug, gute Beinfreiheit"
Negativ: "Etwas kleine Sitze"

Negativ: "The stopover in Hong Kong was longer than I would have liked."

Negativ: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Positiv: "On time, easy check in and boarding"
Negativ: "Lack of variety in food choices, long wait at tarmac for take off from Beijing"

Positiv: "All went to schedule and flight attendants very good"

Positiv: "Passengers was good."
Negativ: "Cathay pacific airlines is one of the most riches airlines in the world. I was expecting Excellent nutrition food but it was very bad. I didn’t eat it. Breakfast was good. I hope catha pacific airlines will change their food next time. TY USA"

Positiv: "Siehe ersten Flug"
Negativ: "Siehe ersten Flug"

Positiv: "The staff was attentive to fixing the problem after it happened three times."
Negativ: "TV monitor was broken and I could not use it for several hours"

Negativ: "On time - all good."

Positiv: "Staff were superb from check in to landing. Service from MAN to HKG was impeccable."
Negativ: "Seat was a touch faulty"

Positiv: "You get what you paid for. We paid more for similar class than other airlines, and we spent less time waiting in checking line; generous legroom and shoulder room(Airbus350). Seat slides forward while reclines. It is a good thing that seat does not recline too much that it will annoy someone behine. Food was okay but you wouldn't get hungry."
Negativ: "Need healthy food: less salt, whole wheat bread, more vegi."

Positiv: "The crew is excellent. Travelling with baby and they take care of us attentively"
Negativ: "Delayed 30min in the end."

Positiv: "Der Flug war pünktlich, das Essen lecker und daß Bordprogramm super. Das Personal war auch sehr freundlich."

Positiv: "The Denpasar Airport had been closed for days due to Ash/Volcano Agung, so luckily our Flight departed as planned, and on time. Was easily re-assigned a new seat (middle to aisle) at the gate. The staff was attentive and courteous."
Negativ: "We had a roundtrip ticket from Denpasar to Bali. We were in Thailand when Bali's Mount Agung erupted and called Cathay Pacific requesting our fees be waived to change our return flight from Denpasar, Hong Kong, Newark to Bangkok-Hong Kong-Newark. Cathay Pacific said the fee to change our flight is $350, and plus the difference in the new ticket price. That option was very expensive. We were very stressed about returning to Bali due to the High Alert warnings. The Denpasar Airport was closed for days -- and our request was not unreasonable."

Positiv: "Aufmerksames Personal und pünktlicher Flug, Essen war schmackhaft , gutes Unterhaltungsprogramm, angenehmer Sitzabstand und -breite in normaler Economy"

Positiv: "Plane was clean"
Negativ: "The crew was uninformed and unobservant to actual conditions in the cabin. They kept the air conditioning on and no one was available to address the situation. People started to take their winter coats out of the overhead bins and sit in their seats with coats on. They spent a significant amount of time repeatedly requesting that the window shades be moved up or down. Frankly, if I buy a window seat I should have the option to look out the window if I'm not disturbing my neighbors."

Positiv: "One of the better airlines for a reason, great overall"

Positiv: "Perso al war nett auch wenn Upgrade niht möglich war"
Negativ: "Essen War sehr lecker"

Positiv: "Food was better than other airlines for economy price. Movie selection quite good as well as other options. Audio was good quality. Liked the maps."
Negativ: "Limited leg room."

Positiv: "Even though the line to board seemed massive and very long the crew boarded everyone very quickly and timely I anticipated a very long wait and in reality it wasn’t"
Negativ: "Nothing stood out negatively"

Positiv: "- Crew friendly and helpful"
Negativ: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Positiv: "Customer service and food was great"
Negativ: "Planes are old do not have larger entertainment screens and don't have wi fi"

Positiv: "Staff were friendly and helpful"
Negativ: "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"

Negativ: "Food was ok and was served very late"

Positiv: "Entertainment okay. Screen small"
Negativ: "No legroom at all. And I'm not even a big person."

Positiv: "freundlichkeit"
Negativ: "unpünktlichkeit"

Positiv: "freundlichkeit"
Negativ: "unpünktlichkeit"

Positiv: "Crew and beverage options were great."
Negativ: "Seats could have been more comfortable. And slightly more leg room would have been preferred for a 14hr flight."

Positiv: "Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew."
Negativ: "I know it's an airplane, but even so, the food was astonishingly bad."

Positiv: "I like the fact that qantas boards the passengers in the back and works their way forward! Ive seen airlines do the opposite and it takes forever and very inefficient. So good job qantas. Much appreciated."
Negativ: "Food could be better and cabin and bathroom cleaned more thoroughly."

Negativ: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."

Positiv: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Negativ: "Completely satisfied."

Negativ: "Entertainment system was playing up and crew had to reboot it several times"

Positiv: "Service from the moment of getting near the booking counter was excellent. Flight was on time and staff were great."
Negativ: "The sandwich for lunch was boring and the bread was not very nice."

Positiv: "Good movies make for a quick trip"

Positiv: "The seat is narrow compare with other airlines."

Negativ: "The food was disgusting..."

Negativ: "I booked emrits but i was boaded on quants"

Negativ: "Less gate changes"

Negativ: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."

Positiv: "Entertainment inbegriffen"
Negativ: "Geringer Sitzabstand"

Positiv: "Alles normal. Guter Flieger"
Negativ: "Software scheinbar inkompatibel mit anderen codesharing linien... dh online checkin etc funktioniert nicht. Genausowenig wie Bestellung von Spezialmahlzeiten."

Positiv: "Crew was friendly and helpful even the flight was nearly fully booked Choices of entertainment is good"
Negativ: "Unfortunately they ran out of the main menu Seats are old Entertaining system is also old, small screens with low quality"

Positiv: "Food wasn’t that bad Crew tried their best to serve everyone fast and and fullfield the extra wishes Entertainment system is good and choice is large"
Negativ: "Unfortunately there was a delay in boarding, would have been nice if they announced that earlier as they knew that the plane arrived late... Also plane was fully booked and I only got a middle seat, but luck? This older Boeing 737 is quite noisy and it makes it difficult to understand the announcements Old screens for entertainment with bad quality"

Positiv: "Good seats and leg room in economy. Crew and service were friendly and enjoyable."
Negativ: "Information from Qantas on the last minute delay to the flight and ongoing changes to the timing, was poor. We got most of our information on the delay and timing was largely from other sources."

Positiv: "All inside the realm of the expected"
Negativ: "Seat was uncomfortable"

Positiv: "Healthy airline food option, friendly helpful service, use of name and I'm on the bottom rung of ff status??"

Positiv: "everything was lovely"
Negativ: "the outdated on flight entertainment system"

Positiv: "Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating"
Negativ: "Toilet was very cramped USB charging plug not working. Pretty average range of movies."

Positiv: "Das gesamte Flugerlebnis blieb mir in Positiver Erinnerung. Die Crew war hilfsbereit, freundlich und zuvorkommend."
Negativ: "Leider war das Frühstück auf diesem Flug ein wenig dürftig."

Negativ: "Flight was nearly an hour late leaving."

Positiv: "Excellent service and helpful staff."
Negativ: "Some seats including mine did not recline, looked like the engineering service have missed checking mechanisms."

Positiv: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."

Positiv: "Wonderful staff, the flight felt quick and easy."
Negativ: "The food, there was no vegetarian option."

Positiv: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"

Positiv: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."

Positiv: "Boarding from an obscure gate, then being bused quite a long way to the plane was slow and tedious. There were many queues and delays along the way and the plane was late leaving. Food was not great but we we were not offered anything to drink not even water with the meal until we had finished eating. I know crew works hard but that seemed a time management problem. There is no service involved plonking down a tray. Water could be included."
Negativ: "All of the above."

Positiv: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."

Positiv: "Actually had wonderful vegan food for us. Express lane through customs/security. Separate biz check-in that actually worked. Good entertainment. Qantas Biz Lounge about the best lounge I've been in - just wonderful."
Negativ: "Cant think of a thing."

Positiv: "Staff service was excellent."
Negativ: "Paid for Qantas but got Latam. Not at all the same quality of flight material. Heat hearing strange clicks that I have never experienced on other flights."

Positiv: "Comfortable chairs."
Negativ: "With an almost 3 hour delay the lack of information from Qantas staff was infuriating and we were held in what felt like a ‘holding pen’"

Negativ: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"

Positiv: "everything"
Negativ: "When my bag got lost"

Positiv: "Crew were lovely, friendly and very helpful."

Positiv: "I got to my destination safely and on time. Food and service were above average."

Positiv: "This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip."
Negativ: "Nothing, really."

Positiv: "Food was good"
Negativ: "Very poor legroom, felt very cramped for an international flight. The infotainment system in my seat, and some others didn't work."

Positiv: "Excellent service from counter to end of flight, well dine"

Positiv: "On time dep and arr."
Negativ: "Nothing specific."

Positiv: "They serve drinks and snacks, which is over two nights these days the entertainment was good, and the seating was average."
Negativ: "We have a layover in Brisbane. It would've been nice to have a direct flight from Cairns to Auckland"

Negativ: "That the flight was delayed and we are already getting there late to begin with."

Negativ: "There was a known 3+ hr delay in Auckland for the second part of the connection through to Sydney, that wasn't advised during the flight. It caused quite a lot of difficulty for the Qantas Lounge Staff who were asked questions and unable to assist as it was operated by LATAM (LAN)"

Positiv: "Arrived safely."
Negativ: "Onboard service was pretty lousy, felt like the crew members didn't really want to be there. Not very friendly at all. Needs to be properly trained in customer service. The food was pretty average as well."

Positiv: "Luckily the flight was only 3 hours"
Negativ: "Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing."

Negativ: "Minimal food and drink service."

Positiv: "Getting there in one piece."
Negativ: "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."

Negativ: "Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day."

"No comment"

"I was denied to board the flight with no Reason and was told I was marked as No Show meanwhile I was at the airport and the Time if Check-in and the American Airlines Agent by the name Brandon denied to Check me in Smh what a terrible experience I will never forget....purchase my Ticket back in June and only for me to be denied on the day I was scheduled to travel and then I have to purchase a new Ticket directly with Delta .😦😦"

Positiv: "pünktlich"
Negativ: "sehr eng"

Positiv: "pünktlich"
Negativ: "sehr eng"

Positiv: "War alles okay"
Negativ: "Für kurze Strecken okay."

Positiv: "safe trip"
Negativ: "no entertainment, no food, would like to be aware no food"

Negativ: "The breakfast scone was disgusting but dinner was great!"

Positiv: "Pünktlich und sauber ,alles sehr übersichtlich"

Positiv: "Es war nur okay"

Negativ: "Pünktlichkeit"

Negativ: "Very tight seating in the double decker near the rear particularly for a six hour flight. Food and drink were very good and check -in clerk got us on an earlier flight. Only complaint really was the lack of any leg room."

Positiv: "Food and in-flight entertainment.0"

Negativ: "Verspätung - Ankunft um Mitternacht"

Positiv: "Glad to have flat beds and not the fake B class you sometimes get in Europe"
Negativ: "Not crazy about this seat arrangement in which every other passenger faces backwards."

Negativ: "Kafee war eine Brühe"

Positiv: "M&S food on board"
Negativ: "Frühzeitig kontrollieren betreffend Handgepäck vor boarding"

Negativ: "Keine Getränke. Wenigstens Wasser kostenfrei wäre wünschenswert Sitzabstände sehr eng bei der neuen Kabine. Boarding war Recht chaotisch trotz Gruppen Einteilung."

Positiv: "Die Crew war aufmerksam und nett!"
Negativ: "Besseres Boardprogramm"

Positiv: "er kam an"
Negativ: "Nur wenige Filme in Deutsch. schmutzige Kabine. Auf meinem Sitz unter Lehne war noch eine Porzellantasse. Also selbst auf der Heimatstation wird nicht saubergemacht."

Positiv: "Das war eigentlich ein American Airlines Flug, kein BA"
Negativ: "Das war eigentlich ein American Airlines Flug, kein BA"

Negativ: "Food"

Positiv: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz Pünktlich."
Negativ: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz - noch nicht einmal ein Glas Wasser gibt es mehr umsonst!"

Positiv: "I like everything."

Positiv: "Alles in allem eine problemlose Reise."

Positiv: "ALles sehr unkompliziert und koordiniert."

Negativ: "I missed my flight,as there were 3 traffic accident on the way to Airport,I was late by 10 Minutes,Will never travel by Air India-a useless airline"

Positiv: "I did not fly. Cancel month ago, no money back. No good company!"
Negativ: "I cancel month ago, no money back !!! No good company!"

Positiv: "This trip I used BA and Virgin Atlantic business class. I would rate AA had the best layout of business class. AA I WOULD LOVE TO FLY IN BUSINESS CLASS ON YOU 777-300 Any where. Bonus: Bose noise canceling headphones. BA and VA did not have the quality head phones as AA did"

Positiv: "Alles Ok"

Positiv: "Das Flugpersonal war hektisch beim Servieren. Das bezahlen nur mit Karte war anstrengend und zeitraubend. Eine Stewardess hat Ihre Schuhe nicht richtig.angehabt. Ein Fuß war außerhalb des Schuhs. Waren insgesamt nicht sehr charmant. Sollten sich ein Beispiel an Lufthansa nehmen. Die kassieren für einen Snack und was zu trinken nicht. LH ist besser"

Positiv: "Flug war i.O."
Negativ: "45 Minuten Verspätung beim Abflug und 30 Minuten Verspätung beim Aussteigen nach der Landung da keine Andockstelle in LHR frei war; massive Probleme bei der Verstauung des Handgepäcks."

Positiv: "Crew excellent as always on BA, boarding fine, usual hassle getting to seats with other passengers blocking aisle,but when you choose to sit at the rear and the plane loads the forward seats first it's to be expected. Seats were very comfortable (much better than Virgin Airbus 330) and plenty of legroom. Food was better than on previous flights and drinks service was good - shame they ran out of wine, Bacardi and gin towards the end of the flight though! Liked the automated bag drop at Gatwick, much quicker and plenary of staff in case there were any issues."
Negativ: "In-flight entertainment poor. Not enough choice, screens have seen better days too. Virgin do this aspect much better."

Positiv: "Das Bording war ruhig und freundlich.Plätze wurden korrekt zugewiesen. Besatzung war freundlich und hilfsbereit."
Negativ: "Die Sitze im Flugzeug waren sehr eng.Wenn der Vordermann seine Lehne voll nach hinten kippte,konnte ich nicht raus aufs WC gehen.Musste den jedesmal wecken."

Positiv: "Der Flug ist pünktlich gestartet was ein Wunder ist bei der Menge an starts auf Heathrow. der Abstand der Sitze war okay. Die erlaubte Handgepäckmitnahme war ausreichend"
Negativ: "Service gibt`s zu diesem Preis wohl nicht mehr. Danke RyanAir"

Positiv: "Vom Rollfeld mit dem Bus zum Terminal finde ich immer nervig. Ansonsten alles glatt gelaufen."

Positiv: "Das Kabinenpersonal war sehr zuvorkommend und das Bordessen war gut. Das Entertainment System war sehr umfangreich und man konnte selbst Live Sport sehen."
Negativ: "Der Sitzabstand in der Economy Klasse ist für Leute über 180cm grenzwertig, ab 190cm wird es unangenehm über lange Strecken"

Positiv: "Entspannte Sicherheitskräfte beim Security Check, pünktliches Boarding, ruhiger Flug, sympathische Flugbegleiter und pünktliche Ankunft-alles Top!"
Negativ: "Nichts"

Positiv: "- nettes Boardpersonal - außergewöhnliche Sicherheitshinweise - Preise für Essen/Getränke ok"
Negativ: "- Check in und Passkontrolle katastrophal - etwas Verspätung"

Positiv: "Das Flugpersonal war ok und der Flug war auch "Just in Time"."
Negativ: "Kein Snack oder Trinken ohne Bezahlung"

Positiv: "Sehr nett"
Negativ: "Gab kein Essen"

Positiv: "Flug hatte Verspätung."
Negativ: "Leider nicht mal ein Wasser kostenlos"

Positiv: "Der A321 hatte eine richtige Lie flat Business Class."
Negativ: "Essen wieder sehr BA britisch ... Der Flug war zu kurz, wir hätten gerne eine Runde geschlafen!"

Positiv: "personal war höflich"
Negativ: "ich finde es unangemessen, dass das bordpersonal getränke/essen VERKAUFT, wenn das flieger komplett abgefertigt auf der piste steht, aber wg. problemen nicht starten kann. auf dem flug nach LON sass ich 2 stunden am boden - am rückweg über eine std und jedes mal versuchten die damen uns essen und getränke zu VERKAUFEN. service wäre gewesen die kunden zumindest in so einem fall mit kostenlosen getränken/sandwiches zu versorgen die bestuhlung ist für mich (190cm) deutlich zu eng"

Negativ: "Die Sitze in der Buisness Class waren Eco Sitze."

Positiv: "1,5h Verspätung."
Negativ: "Zu enge Sitzplätze Bei so großer Verspätung wäre ein kostenloses Trinkangebot angebracht gewesen."

Negativ: "My seat did not recline. There was no charger for a phone or screens to watch anything or WiFi on the flight."

Positiv: "Ich wurde gebeten meinen vorschriftsmäßigen Minnikoffer, eigentlich Handgepäck, einzuchecken. Schlange am Schalter, weil ein Angestellter im Tempo eines Faultieres die Koffer entgegen nahm. Da denkt man.an einen best. Zeichentrickfilm.... Dann kein Gate bekannt. Verspätung. Ewig Schlange am Rollfeld in Heathrow. Endlich in München, warten auf den Minnikoffer.... keine Informationen..... von den Angestellten des Flughafens an den für Koffer zuständigen BA Schalter verwiesen. Dort sprach man angeblich kein deutsch, in München am Schalter. In englisch war man dann nicht zuständig, der Schalter über dem stand abhandene Koffer.... Als ich deutlich meinen Unmut geäußert habe, wurde ich beleidigt. Nach einer halben Stunde endlich, kamen alle Koffer des London /München Fluges an. Auch mein gezwungenermaßen eingechecktes Handgepäck. Ich fand es schon während des Fluges nicht zeitgemäß alle Ansagen ausschließlich auf englisch zu machen. Es war ja ein innereuropäischer Flug, da möchte man meinen, die Sprache des Zielortes wird miteinbezogen."
Negativ: "Es gab kein Essen. Die Sitze waren durchgesessen, aber nicht ganz so schmal. Das Flugpersonal glaube ich freundlich. Ich hatte keinen Kontakt."

Positiv: "einchecken extrem langsam, kein drop baggage Schalter - ich war vorher eingecheckt und musste trotzdem 30 min warten"
Negativ: "Was noch?"

Positiv: "Price was goo £200 cheaper than the BA price"
Negativ: "Cabin very cold over the whole journey at the end of the day you pay peanuts get monkeys But BA has a very tired fleet compared to say Emerites"

Positiv: "British air crews are great"
Negativ: "from rome to myc through London. ok fine. but arriving in London gatwick and departing London heathrow? wtf?!? it cost me over $100 to make my "connection". I guess you could say it's my fault for not seeing that but never in my life has anyone sold me a flight with a "connection" that requires changing airports. idk if that's a kayak or BA error but it's completely unexceptable."