Hotels in Auckland

Positiv:: Der Service und die Leute. Sie wollte uns helfen.

Positiv:: Die Aussicht war super

Negativ:: Der Service war recht durchschnittlich.

Positiv:: Pool and gym are well maintained.

Negativ:: Lacks the small personal touches that other top hotels provide. Staff were reactive rather than proactive.

Positiv:: Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship. The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service. It was centrally located, right at the Sky Tower and a short walk to the Auckland Art Museum, Albert Park, and Aotea Square. The Sky Tower is a stop on the tourist-oriented bus routes. The waterfront is about 15 - 20 mts walk.

Positiv:: clean and near to the city also the casion

Negativ:: nothing

Positiv:: Loved the little cocktail bar off the hotel lobby

Negativ:: Details of booking reservation (room + complimentary breakfast) were not known by restaurant or check out staff until pointed out by us i.e. would have been charged if we said nothing.

Positiv:: The staff was very friendly and helpful.

Negativ:: They did not have any internet access except when you were at the lobey. It also was very large and did not have a warm and cozy feeling. It was very beautiful. The only other thing was that they put me on a smoking floor even when I had expressed that I had to be in a no smoking room. They did move me but it took 2 moves to get me in the right room. They also over charged me on the room but when I pointed it out they did refund the money

Positiv:: Schöne Zimmer an Top Lage, direkt neben dem Skytower.

Positiv:: good rooms

Negativ:: bit austere lobby

Positiv:: Sehr schoene Aussicht auf Hafen, zentrale Lage

Positiv:: Location was great ,shopping , casino ,entertainment

Negativ:: They took my floor towels but did not replace them . its miner

Positiv:: Sehr sauberes und nette Hotel mit feundlichem Personal in perfekter Lage für Shopping und Business!

Positiv:: Our room was large as was the bed, wonderful shower and lots of fluffy towels - loved the floor to ceiling window. Hotel staff were very knowledgeable and helpful about car hire, restaurants and airport shuttle service.

Negativ:: We stayed in the hotel on two occasions and I was disappointed with both the harbour view and the city view - you pay more for a harbour view. The hotel is very centrally situated - I was on the 14th floor (the lowest floor where you get a harbour view) and my view of the harbour had a great deal of city in front of it - it was a lovely view of the city with the harbour in the distance but not the view of the harbour I'd paid extra for. I also had a city view room on the 20th floor, where I had a very clear view of the bedrooms of the hotel next door but not the city. Don't pick this hotel if you do actually want a harbour or city view - you may be disappointed.

Positiv:: Location was good,Standard was good,service great,food excellent,Enjoyed our stay.

Negativ:: Broken bench in sauna

Positiv:: Beste Lage, international, schöne moderne Zimmer mit toller Aussicht

Positiv:: Tolle Zimmer mit super Ausblick !

Positiv:: Unser Intercity-Bus hat uns einen Block entfernt abgesetzt und der Airport Sky Bus hat uns direkt vor der Haustür abgeholt! Im Zentrum von Auckland gibt es alles, was Sie wollen. Unsere Mini-Suite war sauber und geräumig. Es gibt Straßenlärm, der für leichte Schläfer nicht gut ist, aber es hat uns nicht gestört. Lammkeulen zum Abendessen im Restaurant in der Lobby waren lecker!

Negativ:: Straßenlärm ist das einzig Negative, an was ich an unseren Aufenthalt denken kann.

Positiv:: Location excellent for theatre, art gallery and University - which were our destinations for the weekend.

Positiv:: The location

Negativ:: The room was on the 3rd floor facing Queen Street.There was no doubleglazing on the windows and the traffic noise was bad. Difficulty sleeping.

Positiv:: Very ordinary, no frills affair.

Negativ:: No bath.

Positiv:: good location. Its strategically placed.

Positiv:: Location of the hotel and the facilities are excellent.

Negativ:: There is no parking lot in the hotel.

Positiv:: In the city and can connect various buses and trains as within walking distance. Airbus from airport drop off near hotel. Food easily available and kitchen good enough for preparing simple meal. Staff esp lady who tidies room very friendly. Would definitely stay same hotel again.

Negativ:: No worries.

Positiv:: We found staff very helpful and the room very comfortable. Loved the breakfast menu.We also ate at the Scenic Hotel in Napier and the food was excellent there too.

Negativ:: Only issue- the Lipton tea, is it possible to have Dilma instead?

Positiv:: The location was good right in the heart of the city

Negativ::

Positiv:: We enjoyed the fact that it was positioned right in the city as it was very handy with everything within waking distance. The room was lovely with everything we needed for our stay.

Negativ::

Positiv:: It's great location in downtown Auckland and ease of parking

Negativ:: a little noisy at 1st floor level - maybe some double glazing would help

Positiv:: Die Lage des Concierge-Personals war Ausgezeichnet - wir haben immer tolle Ideen für Dinge gefunden, die wir tun können.

Negativ:: Das Frühstück und die Mahlzeiten in der Anlage waren in Ordnung - aber ich hatte etwas besseres erwartet.

Positiv:: Stromlinienförmige, farbenfrohe, moderne und geschäftige Atmosphäre des 21. Jahrhunderts sorgen für den Komfort aller Geschöpfe. Das Personal war immer höher, als es ein Frühstück in der Schachtel gab, das auf uns wartete, als wir extra früh zum Flughafen gehen mussten und unseren Frühstücks-Frühstückspass nicht nutzen konnten.

Negativ:: Das einzige negative an Sky City ist, dass es in der Lobby nicht genügend Sitzplätze gibt, wenn man einfach nur entspannen und Leute beobachten will.

Positiv:: The location to centre Auckland, access to the motorway to get to other places. Room service was excellent!! The food was outstanding.

Negativ:: On arriving at reception, I felt the receptionist did not over extend themselves with information, as this was a first stay for my family. An example was where and which floor was breakfast as this was inclusive in the stay, what were the times and the last morning we were there it shut 1/2 an hour early and missed breakfast. I got more local information from the man who delivered the bags to our room. The staff were polite and professional but lacked the Christmas Spirit a "Merry Christmas" greeting on the day would have been welcoming. On arriving to our rooms the temp was 28 degrees - quite unbearable! knowing the room was booked it would have been nice to have the air condition on.

Positiv:: Very central location, professional service

Negativ:: Too large and no personal treatment available

Positiv:: the staff were very friendly and helpful .We had a nice room with sea veiws and we could walk into the city

Positiv:: The rooms were nice and big, very clean with everytghin you need. The bed was huge!!!!!

Negativ:: The price of the internet was terrible - it is partly a business hotel with the covention centre next door, so I was appauled at the price. In todays timesd wireless should be free in Hotels such as this one

Positiv:: The staff are very friendly and happy to help even when they had a huge coach load of travellers turn up! There are a lot of restaurants to choose from and the tea/coffee facilities are plentiful. It is close to the IMAX and Civic for evening entertainment.

Negativ:: Really minor point - No hotel writing paper

Positiv:: Location. gym and quality of rooms

Positiv:: The hotel was very well laid out and designed feeling spacious for a hotel located in the city centre

Negativ:: Hotel was priced reasonably and that was the reason I chose it. The internet prices they charged however bordered on criminal. I was there for 3 days and paid approx ~$200 NZD for minimal use of the internet and to download some emails. My annual internet fee is less than this for unlimited access at home.Absolutely disgusted

Positiv:: Die zentrale Lage.

Positiv:: sehr zentrale Lage

Negativ:: anonym und ohne Atmosphaere, Hotel halt angeschlossen am Spielcasino

Positiv:: Die super zentrale Lage des Hotels

Positiv:: sehr gute lage im zentrum aucklands,freundliche leute,gute restaurants,sauber gepflegte zimmer,gute fitnessmaschinen und gute lage des swimmingpools,gut auffindbar beim sky tower

Negativ:: check in war etwas spaet um 3 pm wenn man von weit herreist mit dem flugzeug

Positiv:: The room was comfortable and surprisingly cozy in spite of the mainly black-and-white color scheme.

Negativ::

Positiv:: Wir waren vom Spa, Pool und den Fitnesseinrichtungen begeistert. Auch der kostenlose wifi-zugang ist großartig und die Lobby hat eine wirklich großartige Energie.

Positiv:: Der Health Club, der Pool und das Frühstück waren alle großartig

Negativ:: Ein wenig weit von Restaurants in der Hafengegend entfernt, aber die parkähnliche Umgebung trug dazu bei, dies auszugleichen.

Positiv:: At the reservation counter at the time check in, the information and treatment was not properly taking care and we have to ask many basic question which is normally taking care by other international hotels or i thingk there will be an ignoring or classing people by their nationality which was upset me a lot in the beginning, later on it was ok.

Negativ:: Location on the steep hill is not the best for walking around town. Please add to your review question .. travelling as.... something like other.... as none of your categories is correct for two business people travelling.

Positiv:: Excellent pool & gym. Nice large balcony. Walk-in shower

Negativ:: rather outdated hotel. Not bad but for a Hyatt you might expect some more.

Positiv:: We appreciate the concierge service and the appartment very nice... fabulous...

Negativ:: The carte of menu Restaurant is not excellent.... very basic.

Positiv:: The cleaning that was done each day.

Negativ:: We had booked through booking.com and on arrival there was no booking for us but they gave us another room for the same price except it was not the same kind of room we had booked and was also two single beds pushed together which was very uncomfortable and disappointing!!!

Positiv:: The food was amazing. We thoroughly enjoyed the breakfast buffet, it really is the best in Auckland, (We have stayed in several similar standard hotels in Auckland). The management staff were extremely professional and helpfull when we had an issue with our room.

Negativ:: We unfortunately were double booked and as it was New Years Eve there was not another residence suite available. This was extremely dissappointing as I booked the room months in advance as I knew it would be busy on New Years Eve plus we were flying in from Ireland and wanted an extra special room for the occassion. Secondly, we had huge trouble with the toilet in our room, after one flush at around 9pm it would not stop flushing and was near overflowing. We had maintenance in our room trying to fix the problem for hours. This was suppost to be a romantic New Years Eve after a long journey and it turned out to be a disaster. One that never would have happened had we been given the room I originally booked.

Positiv:: My daughter and I loved your hotel but having stayed in hotels and b and B's around New Zealand wifi was available free. It is a rip off in this day and age to charge. The food was excellent and all the other facilities were superb you would be better adding a small amount to the cost of the stay and having wifi inclusive.

Negativ::

Positiv:: The staff where very helpfull

Negativ::

Positiv::

Negativ:: To be honest I wasnt happy about the room. The queen size bed was actually two singel beds pushed together, making the centre of the bed uncomfortable. Also there was mould in the shower and the all the air con did was dry out the air not cool it. This was my first time in a five star hotel and i was disappointed. Ive stayed at a bed and breakfast that was cleaner and more comfortable than this at half the price.

Positiv:: Friendly Staff

Negativ:: Dirty room, broken toilet, no control of children running arround the pool and unsupervised children in the gym, room nothing like the pictures when we booked.