Finde günstige Flüge nach Belize ab 405 €

"Back to front boarding works, drop a lot of the prepared categories to Wheelchair, babies, military and 1st class, then board back to front, it works. had difficulty seeing phone to get free wifi, the items you need to check need to be in bigger font."

Negativ: "Travelling to Lagos constitute of about 75% Nigerian, it would have been better in term of entertainment to include films and music from Nigeria or African in your entertainment list"

Positiv: "Very spacious."
Negativ: "N/A"

Positiv: "The atl to bwi leg was not great. No inflight entertainment and the aircraft looked old."
Negativ: "A newer aircraft that doesn't show its age would be nice"

Positiv: "Smooth flying!"
Negativ: "Better & more snacks.....no ice?"

Positiv: "Crew were helpful and cheerful."
Negativ: "Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!"

Positiv: "Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately."
Negativ: "No US carrier seems able to master smooth boarding without standing waits."

Positiv: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Negativ: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."

Negativ: "Boarding wasn't by zone but all at once."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Crew"
Negativ: "Reclining seats"

Positiv: "Toller Service"

Positiv: "Nothing"
Negativ: "They might have had a pilot so the flight didn’t take off 6 hours late. Missed all my connections. Trying it again today."

Positiv: "Good flight in air"

Positiv: "Accurate arrival time"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Positiv: "The crew were fantastic. Departed on time, arrived 40 minutes early."
Negativ: "Delta One is a bit jaded on this flight."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "It is a busy travel day and this flight was unbelievably smooth. The entire crew was competent and friendly."

Positiv: "Speedy check in. Friendly crew."
Negativ: "The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least"

Positiv: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Negativ: "Not enough pens"

Positiv: "Comfort"
Negativ: "WiFi never connects food"

Negativ: "Did not serve the food we asked Limited choice of movies"

Negativ: "The pilot was a Daredevil"

Positiv: "Good flight attendants.."
Negativ: "Cramped"

Negativ: "My lodge was damage and broken adn was new"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "The seat was comfy foe the whole 20 min flight"
Negativ: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"

Negativ: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."

Positiv: "Early arrival"
Negativ: "Seats still tight"

Positiv: "Not much"
Negativ: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."

Negativ: "1 hour delay, no explanation, no weather problems, late for my meeting in Houston."

Positiv: "Once aboard, flight went without a hitch and flight crew was attentive"
Negativ: "The inflight entertainment options need to be expanded - I've run out of movies that I want to watch!!!"

Positiv: "Flight was fine."
Negativ: "My one complaint is the bathroom layout of the A320. Two tiny closet bathrooms in the back for all of coach and a much larger one much larger one first class (which is like 5 rows with a mesh curtain for separation). The coach bathrooms are so small a normal person can barely get in and turn around to close the door. I question whether a larger person would be able to actually use them. I also saw the flight attendant actively turn away coach passengers trying to use the first class bathroom when it was open (not standing in the aisle or anything annoying like that). That's ridiculous to have 2 tiny bathrooms for all of coach and also to make people walk all the way to the back of the plane when you are seated much closer to the first class bathroom."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "I told the crew I had a short connection time at a far terminal and I was worried because my seat was in the rear of the aircraft and they were able to move me up closer to the front to ensure I got off the aircraft quickly to make my next flight. That was amazing."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "That most of the seats do not recline do they could sell more seats."

Positiv: "Very efficient boarding; crew had the foresight to ask for travelers to gate-check their bags due to a full flight and that saved a lot of boarding time and hassle."
Negativ: "The seats on this aircraft looked like that had a 2-2 configuration; it's now 3-2 making it pretty cramped in Coach."

Positiv: "The flight was good. It crashed zero times. I was pleased not to check my carry-on bags. They were attentive in calling for wheelchair assistance for me."
Negativ: "Seats are consistently too small."

Positiv: "Delta is the best airline by far."
Negativ: "My bag did not make the connection even though there was almost 4 hours layover... :("

Positiv: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"

Positiv: "As usual, Delta staff and crew did their best to make the flight quite enjoyable and smooth."

Positiv: "Newer plane with movies."
Negativ: "Airlines pack you on so tight."

Negativ: "Delay on return flight"

Positiv: "Overall good flight."

"Dreamliner was comfortable and entertainment system good"

"Baggage drop-off könnte schneller sein, die FlugbegleiterInnen könnten freundlicher sein"

Positiv: "Nice food"

Positiv: "Comfort"
Negativ: "Internet"

Negativ: "It's KLM. What else do you need to know."

Positiv: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Negativ: "I flew economy and all was good and appropriate to the level."

Positiv: "Confort and kindness"
Negativ: "It was too cold"

Positiv: "The crews were pretty great!"
Negativ: "The regulating of the temperature."

Negativ: "Crew members in Amsterdam were very rude and disrespectful"

Negativ: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Negativ: "I congratulate the KLM crew!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Friendly crew"
Negativ: "Can’t think of anything"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "General flight journey"

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Positiv: "Overall KLM experience is good"
Negativ: "Food quality was mediocre for a business class flight."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Negativ: "The earphones could have worked!"

Negativ: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Negativ: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "the crew was nice"
Negativ: "Seat confort on long flights, leg rooms,"

Positiv: "Lovely crew, very helpful"
Negativ: "N/A"

Positiv: "Good"
Negativ: "Nothing"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Negativ: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Positiv: "Friendly staff"
Negativ: "Leg room"

Positiv: "punctuality of boarding and flight time"
Negativ: "attitude of crew in business class: no sense of true hospitality"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Comfortable and well laid out seat area"
Negativ: "Food was a little substandard for business class"

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Negativ: "The movie selection did not seem extremely varied."

Positiv: "Very friendly crew going out of way to assist in making trip comfortable"
Negativ: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Positiv: "I got some rest"
Negativ: "unable to charge my phone or watch movies"

Positiv: "Delayed flight but staff apologized as for safety reasons."
Negativ: "Very late arrival"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "The staff was very helpful and professional. Promp response to calling for attention."
Negativ: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Positiv: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Positiv: "Inlandsflug ist noch ruppiger ..."

Positiv: "In der Kabine arbeiten noch verdiente Genossinen"
Negativ: "nun ja ..."

Positiv: "Fantastic"
Negativ: "Passengers less rude"

Negativ: "Das Essen war einfach zu fade. Der Rest war gut"

Positiv: "Freundlich, sauber, locker!"

Positiv: "The crew is polite,"

Negativ: "Luggage is coming soon))(tomorrow)"

Positiv: "We have Landed safely"
Negativ: "My baggage did not arrived to my final destination ( hopp to get it in 48 hours) Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly. Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all Some of the crew was real sour no smile no Kind word like a robat Some of the russian passangers has behaved like no man Kind ."

Negativ: "Aeroflot hat mein Gepäck nicht mitgeliefert. Das gleiche ist auf dem Hinflug passiert. Heute werde ich mein Urlaub wie geplant fortsetzen müssen, ohne das Notwendige mitnehmen können. Das ganze kommt mir wie ein schlechter sehr böser Scherz vor. Ist aber wahr."

Negativ: "Besser wäre, wenn der ursprünglich gebuchte Flug stattgefunden hätte, dann hätte ich meine Urlaubsplane halten können und nicht stattdessen ein Tag früher als geplant abreisen. Darüber hinaus wurde mein Gepäck nicht mitgeliefert, also aktueller Status nobody knows alle hoffen dass der noch auftaucht"

Negativ: "War kein Aeroflot Flug, sondern "Rossiya" Airlines"

Positiv: "Crew was excellent"
Negativ: "Ear buds have very mediocre sound quality. None of our checked bags made it."

Negativ: "They lost our bags and the bags of every other passenger that connected via Moscow to get to Tel Aviv. We flew from jfk but this affected fliers from European origins as well. Horrendous experience at 11:30 pm to fill out lost baggage forms which took 2 hours. Not worth the headache to save a few $."

Negativ: "They lost our bags and we had to wait almost 2 hours to fill out the required bag forms."

Negativ: "There is no entertainment screen on the plane or outlets to charge phones. Food was not good."

Positiv: "Neben mir hat niemand gesessen, darum hatte ich ein wenig mehr Beinfreiheit."
Negativ: "Schlechtes Essen, 3h Verspätung, null Entertainment. 4.5h in der Lift mit nichts als einem Heft auf russisch."

Positiv: "the crew is good but the seat is not so comfortble..."

Positiv: "mehr als 1:30 stunde warte bei dem pass controll, habe ich meine flug verpasst!!!"
Negativ: "Besser organiseieren die massen, und schneller kontrolle machen. kann nicht sein dass pass kontroll geht so lang mehr als 1 und halb stunde"

Positiv: "Personal freundlich"
Negativ: "Koffer auch nach 12 Stunden Aufhelthalt in BBK nicht angekommen"

Positiv: "Bordpersonal freundlich"
Negativ: "Koffer auch nach 12 Stunden Autfenthalt in BBK nicht angekommen"

Positiv: "Excellent service from crew"

Positiv: "Super pünktlich. Bording schnell. Temperatur sehr angenehm während des Fluges. Personal sehr aufmerksam. Speisen in Ordnung."
Negativ: "Leider keine deutsche Bordunterhaltung (wie zb Korean Air). Kein Bier und Wein damit man ein bisschen besser schlafen kann. Zu wenig Beinfreiheit auch für mittelgroße Leute."

Positiv: "Insgesamt gut, pünktlich, Komfort ok, es gab ein vollständiges Mittagessen"
Negativ: "Essen war ok, aber nicht mehr, leider keine Bordunterhaltung"

Positiv: "Good"

Positiv: "I get a stomack seek"

Positiv: "Flug war überpünktlich. Schnelle Gepaeckausgabe, gute Sitze. usb charger im sitz"

Positiv: "Good flight. No trouble anywhere, very professional."
Negativ: "Wine on the menu, but no wine on the flight coz Dubai is dry. SERIOUSLY???"

Positiv: "Was excellent"
Negativ: "Everything"

Positiv: "Easy boarding from terminal directly to plane, no bus transport in between."
Negativ: "Check in crew not very accommodating, although I was the first person to arrive at check in at 1:30 a.m., the desk operator professional, but not friendly."

Positiv: "Flugpersonal war freundlich und effizient. Flug war pünktlich. Frühstück war lecker."
Negativ: "Flughafenpersonal in Kazan unfreundlich und nicht des Englischen mächtig."

Positiv: "Because of aeroflots fault I missed the flight from Moscow to Tashkent. The only thing I liked is that they provide with hotel room. Everything else was terrible. It will be my last time flying with Aeroflot."
Negativ: "Customer service"

Negativ: "The English of the cabin crew was not desirable Cold sandwich no vegetarian option... Overall 3 stars"

Negativ: "The staff is rude and the food is not fresh"

Positiv: "Very professional and friendly crew. Great flight, great pilots."
Negativ: "Lunch quality (second meal)"

Positiv: "Comfortable seats, entertainment that worked, food that was good, and room..."
Negativ: "I don't know as it may be me, but on the transatlantic flights with Aeroflot, I find myself roasting even though I'm sitting in the window seat. I usually wear an undershirt and light safari shirt (pockets) and find that I am baking! Boarding can be improved with marked lanes for customers of different status."

Positiv: "Flug war iO !!"

Negativ: "Most awful, Soviet-era style service at Moscow. No staff knows anything, or has any authority to do anything except to sell you more tickets. Given the runaround to several offices as the airline cancelled my previously paid for ticket."

Positiv: "Need a pin to change sim card? No problem! Basically, no reasonable request is turned down. Great service! Free slippers and stuff. Two full meals. What's not to love?"
Negativ: "Nothing! I loved everything on this flight!"

Positiv: "Loved every thing!! Great flight"

Positiv: "they provided juice or water every 30 mins. food was ok"
Negativ: "The entertainment was not working for the entire flight. not much vegetarian options"

Positiv: "Pünktlicher Flug. Guter Service an Board."

Positiv: "All the board crew were very friendly and attentive"
Negativ: "The main dishes were not good at all, bland, did not eat it. Salad was bland, with ice."

Positiv: "This was my grandma's flight, and she said it was good (as usual she doesn't complain and is positive)!"

Positiv: "In time, nice stewardesses"

Positiv: "The crew were excellent and really cared, much more than the US airlines that I travel by. Entertainment was not exsisted on this flight of nearly 4 hours."
Negativ: "The crew. The food"

Positiv: "The crew were nice and welcoming. Had a lot of movies to watch"
Negativ: "Nothing special, usual flight issues."

Positiv: "Great service. Very decent food."
Negativ: "Boarding process is not well organized."

Negativ: "The checkin process took almost an hour and the line wasn't even that long. One of the employees ended her shift even though there was still a line of people waiting. Passport control was even worse, this may be the airport's fault but most of the people were there after the long checkin process. There were about a hundred people waiting as our flight was boarding. It was very very disorganized and no one was there to provide assistance."

Positiv: "Everything was fine."

Negativ: "Lost luggage and unresponsive stuff member in customer service"

"Very nice experience with Finnair, especially transatlantic flights. Professional crew, excellent service, scheduled on time, headache free environment, very clean and looks like new airplane. Only positive emotions. However, the aircrafts on domestic or short range flights look outdated, and definitely there is room for service improvement."

Positiv: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Negativ: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."

Positiv: "The crew was nice"
Negativ: "We were boarding later than expected Which caused some stress with connection flight"

Positiv: "Freundlicher, korrekter Service. Gute Information zum Stand der Reparatur und zu den Anschlussflügen in Helsinki. Effizientes Boarding. Beim Aussteigen, wurde uns noch mitgeteilt, dass unser Anschlussflug doch wartet."
Negativ: "Defekt am Fahrwerk musste untersucht und anschliessend repariert werden. Dies führte zu etwas mehr als einer Stunde Abgangsverspätung. Anschlussflug in Helsinki wurde zuerst als verpasst angezeigt."

Positiv: "Pünktlich, Freundlich, organisiert."
Negativ: "Kopfhörerbuchse leider defekt"

Negativ: "Things were very scratched"

Positiv: "Pünktlich, kurzer Transit in HEL"

Positiv: "Pünktlich, kurzer Transit in HEL"

Positiv: "am Gate von Eco comfort auf Business upgegradet worden, was kann man da noch bekritteln ..."
Negativ: "Stewardess hat wohl das Gate-Upgrade mitbekommen, auf Hauptgang "vergessen", zwei Gin Tonics geordert, der zweitere bestand nur mehr aus Gin - im Unterschied zur äußerst charmanten, bemühten und zuvorkommenden Stewardess bei meinem Reisepartner im Nebengang"

Positiv: "schnelles Boarding, pünktlicher Start, Blueberry-Juice top"
Negativ: "gibt es auf so ner Kurzstrecke nichts zu meckern, sogar Duty-Free Verkauf - ist man auf der Kurzstrecke gar nicht mehr gewohnt"

Positiv: "it was on time"
Negativ: "it was a poor food choice again."

Negativ: "Unwashed pillow and blankets, stains on the pillow"

Negativ: "I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!"

Positiv: "Time schedual"
Negativ: "Over duty for extra weight"

Positiv: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Negativ: "Just long flight in general."

Positiv: "Food, entertainment, service"

Negativ: "My luggage did not make it despite the long layover in Helsinki."

Positiv: "Blueberry juice! I is now my favorite juice."
Negativ: "The food was way overcooked!"

Negativ: "So eingepfercht hab ich noch nie gesessen. Grauenhaft."

Positiv: "Sehr angenehme und bemühte Crew - wirklich super!"
Negativ: "1 Deutscher Film im Angebot"

Negativ: "I hurt my knee. The legroom is too small."

Positiv: "Freundliche FB, aber unerfahren"
Negativ: "2,5 Stunden Verspätung. Crew lässt anytime die Eco Pate in die Business. Nach unseren Jacken durften wir bei Landung suchen. Es gab kein Feuchttuch beim Start. Catering war ungenießbar. Es gab zum Salat Nicoles (ohne Thunfisch und Ei) noch nicht einmal Brot. Meine eigentliche Auswahl war bereits ausverkauft. Nur ein Film auf Deutsch!"

Positiv: "Enge, unbequeme Sitze"

Positiv: "Full Flat Sitze, viel Platz bei Einzelsitzen, freundliches und aufmerksames Personal."

Negativ: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."

Positiv: "problemloser, schneller check in und schnelles boarding. Ruhiger Flug - überpünktlich..."

Positiv: "Flug hatte 30 min Verspätung aber das kann passieren . Pilot hat sehr niedliches deutsch gesprochen und sich sehr nett entschuldigt . Habe daher Zug verpasst nach hamburg und damit Abend Termin . Hatte am service Gate gefragt , ob ich direkt auf den Flug nach hamburg tauschen kann - es gab freie Plätze und ich hätte einen für 622 Euro kaufen können. Warum muss das anders sein als beim Zug ? Fliegen ist wie Zug fahren . Ich habe auch mein Ticket (79 Euro ) mit der dB für eine Bearbeitungsgebühr von 19 Euro tauschen können .. und die was nicht schuld und hat einen schlechten Ruf ;) gerne flexibler werden wenn Flexibilität von Passagieren erwartet wird . Danke , dass sie das ausrichten .. viele Grüße"

Negativ: "Wenig essen wenig platz wenig alkohol an board ...."

Positiv: "Great customer service; food was good; excellent movie selection"
Negativ: "For some reason about half of the passengers had to have their boarding passes reissued so departure was delayed- thus arrival was delayed & some passengers missed connections- I had plenty of time so it wasn't an issue for me"

Positiv: "Great crew and discovered blueberry juice."

Positiv: "Great gate and in-cabin crew. LOVED this flight."
Negativ: "Nothing to report"

Positiv: "Great service and great food."
Negativ: "The long hours"

Positiv: "The flight was good. Enough legroom for me, the food was ok. And the crew was pleasant and attentive."

Positiv: "The flight was late. Some people had problems to find place for their luggage, which took even more time until we were ready to take off."

Negativ: "Wasn't given vegetarian option for food and don't eat meat."

Negativ: "It is too hard to carry stuff on the stairs at the airports"

Negativ: "They left my baggage behind!!"

Positiv: "Friendly and helpful crew"
Negativ: "Boarding process was caotic. We were delayed boarding and arriving. No explanation. Meal selection ran out by row 46 (of 57?) Not choosing finnair to fly with again"

Negativ: "Plane too old for such a long flight"

Negativ: "Food and drinks overpriced."

Positiv: "Excellent service, professional service, good food that I did not have to pay for. Good flight, would take Finnair again."
Negativ: "They answered my question professionally. As I disembarked the plane in Chicago I asked whether Finnair had armed guards. I was not detained, and was not questioned. The crew told me Finnair does not have them but I don't think they appreciated the question."

Positiv: "Pleasant staff and crew."
Negativ: "Tv screens are old and function very poorly."

Positiv: "great flight. a little cofusingto get the right airline"

Positiv: "The economy seating was relatively comfortable and spacious, compared to some other airlines, and we boarded and departed on time. Boarding was quick, if chaotic."
Negativ: "They gave us ipads to watch movies, which were old and didn't work well, but were difficult to hold if you also got a tray or a drink. They didn't give you much water and it was hard to get service. The airplane itself looked pretty old and a little run-down."

Positiv: "Everything was good. Tv screen had issues booking for first half of flight"

Negativ: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."

Positiv: "I loved the service. The flight attendants were attentive and courteous. They walked through the cabin periodically to offer water in the 6 hours or so between meal services, and also had self-service drinks and snacks in the galley during that time. Flight attendants asked passengers to put their seats forward during meal times, which very few airlines do. It was the same level of service I have come to expect from the Asian carriers that I usually fly (ANA, Japan Airlines, Cathay Pacific, Singapore). The meals were fine, and so was the entertainment. There was a decent choice of movies."
Negativ: "The economy seats were narrow and cramped on the A340. I was in the first row of economy that wasn't premium economy. Even though the person in front of me had loads more legroom than me, he had his seat all the way back for almost the entire flight and hit me in the head while I was reaching for my bag under the seat in front of me. In order to get to anything in my bag, I had to put my head into the aisle because there wasn't enough room to bend down. Because of the angle of the seats, it was nearly impossible to get into and out of the row (and I was on the aisle)."

Positiv: "Individual seat video screens / media selection for such a long flight. Food also good, with good beer / wine selection"
Negativ: "Bag never was placed on this flight, for whatever reason. BA had almost 4 hours to ensure its inclusion--but without success. It was delivered within 48 hours to my home, though, with all contents in tact."

Positiv: "Everything good except getting bag after flight."
Negativ: "Took over an hour at baggage claim."

Positiv: "Seemed to be a little more leg room than usual. Crew was courteous and efficient. It was an American Airlines trans-Atlantic flight that arrived early. Overall a good flight."
Negativ: "The response of the American Airlines entertainment system is as slow as pond water, although the choice of entertainment was very good."

"Free Messaging during the entire flight"

Positiv: "It was empty"
Negativ: "I thing it was a connection flight"

Negativ: "15 Minuten Verspätung"

Positiv: "The flight was delay about an hour, on board. The crew was great. No entertainment on board. Good complimentary bar."
Negativ: "Being on time"

Positiv: "Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days."
Negativ: "Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport"

Negativ: "Really but service I m not recommended sorry"

Positiv: "On time service and great rates."
Negativ: "Better food and more room. Cramped and tight seems. Like your jammed into a can."

Positiv: "The entertainment, and service inside was very good."
Negativ: "Boarding process was disorganized and confusing."

Positiv: "The service was great!"
Negativ: "The flight got delayed 5h. This is my only complain."

Negativ: "Food"

Positiv: "Everything was great. Service, food and drinks"
Negativ: "Nothing"

Negativ: "Horrible and first flight was 1h45min late which made me miss my connecting flight. The transit airport was also a horrible experience to spend many endless hours in."

Positiv: "I made it to Mexico"
Negativ: "Nothing bad about this flight."

Positiv: "NICHT"
Negativ: "Ich habe eine minute zu spaet gekommen und die Flug war schon zu. Keine flexibilitat fuer ein Frequent Travel, den remote bus hat gerade den Passagieren nach Flug. Keine angebot zu mir bringen mit andere bus oder fahrzeug."

Negativ: "Airline too busy ?we lost are flight"

Positiv: "NOTHING"
Negativ: ""missed" my flight because it took of 30 min before"

Positiv: "I appreciate the entertainment and overall comfort of Aeromexico. The flight itself was decent and got me home."
Negativ: "I didn't appreciate that my flight time changed and I wasn't notified until well after the fact. Aeromexico at Benito Juarez didn't seem to know what was happening either. I didn't know which gate was flight was leaving from until after boarding the scheduled boarding time. When family in the States tried to get updates about the delays, the customer service rep gave incorrect information. I'm not sure that I'll be flying Aeromexico again."

Positiv: "I like that I and my luggage arrived at my destination."
Negativ: "Flight Delays: It happens, BUT every flight, but 1 was severely delayed leaving, arriving, and then departing again. The only flight that left and arrived on time was Guatemala to Mexico City. Mis information from Flight Crew: Aero Mexico flight crew put everyone in a panic on flight from LAX to MEX and Guatemala to MEX by saying that everyone had to pick up their luggarge.. even if you were just in transit to another country. Once I went down and asked Information, they stated that I did not need to pick up my bags as they would in fact be transportated to my final destination. When I told AeroMexico about this.. they didn’t seem to care that they were saying something completely different to everyone on their planes. In the future I will avoid booking with Aero Mexico.. I felt vulnerable and that Mexico didn’t have its clients in their best interest. Additionally, their lack of WiFi is embarrassingly cheap of them. Guatemala has free wifi, I assumed everywhere provides wifi for its visitors. Mexico supposedly gives you 5 min free and they don’t make that easy to access."

Positiv: "Alles in allem ein sehr angenehmer Flug in einem modernen Flugzeug mit einer großen Auswahl an Bordunterhaltung. Pünktlich und freundlich. Auch alkoholische Getränke inkludiert (was in Amerika schon lange nicht mehr Standard ist)."
Negativ: "Das Essen war nur mäßig."

Positiv: "Good hot meal"

Negativ: "The flight attendent gave my seat away and placed me in a seat where the tv was broke. The. Later I was ignored when I tried to ask for water."

Negativ: "The waiting"

Positiv: "Good service, decent meals. Good to very good beverage service."
Negativ: "Changing planes in Mexico requires immigration, screen hassles,. I will fly direct to US next time. Terminal info was very poor. Delayed second flight had no gate info until last minute."

Negativ: "Lost luggage. The Aeromexico Rep at the departures desk was mildly helpful. She told me the person I need to speak to was busy and that I should go downstairs and wait by McDonald's. She said i should sit, because it could take a long time. She didn't ask my name nor tell me who I should be waiting for. Just to wait. I had to ask for the persons name I should be waiting for and if she would be wearing a AM suit. I asked if there was a desk where she would be, and with an attitude the Rep, said "I already told, you just go wait by McDonald's". After waiting for an hour and asking every woman that walked by if they were Stephanie, I finally found her. She was walking by, clearly not looking for me. I had to follow her and stop her. If not she would have walked right by. Once we spoke, she was very helpful."

Positiv: "The crew was very nice."
Negativ: "The screen at my seat did not work. Nobody told me why or mentioned it to me. While I was sleeping a flight attendant took away my tray of food before I was finishing eating."

Negativ: "the attention during the delay was terrible. No A/C, and no possibilities of returning tio the terminal while they worked on fixing the plane... and the crew diidn't allow us to use our phones, or offered water"

Positiv: "i like the chairs,screens individual, food, the crew and cleaning the plaine"

Positiv: "Good crew Flights on time Good meals"
Negativ: "Poor choice on my part to save money in exchange for long layovers"

Positiv: "Everything was great!!!"
Negativ: "nothing to comment."

Positiv: "Die Flugbegleiter waren aufmerksam und freundlich."
Negativ: "Leider war das Essen sehr schlecht, zudem waren die Fenster nicht steuerbar."

Positiv: "Das Personal war sehe aufmerksam und freundlich."
Negativ: "Das Hähnchen sah sehr eklig aus, die Pasta war fad."

Positiv: "Das Personal war nett und aufmerksam und hat immer geschaut, ob ich noch etwas möchte. Es gab Kekse als Snack."
Negativ: "Leider war das Frühstück nicht wirklich angemessen für die Business Class. Geschmacklich war es nichts. Es ist, wenn man den Platz verlassen will, sehr eng in der Business Class, der Sitz an sich ist gut."

Positiv: "Crew was nice and friendly."
Negativ: "went to Cancun and out of the four flights, only had in flight entertainment once. Ac was barely working and in terms of beverages it was only coke, sprite, water, coffee or juice. Seen better selection on every other airline I've flown in. Seat cushion was barely there."

Positiv: "Everyone very nice people"
Negativ: "Everything was great"

Positiv: "It was great! Great people,great food, entertainment,blankets, pillows,music, great view in the eye."
Negativ: "Everything"

Positiv: "Service is really good"
Negativ: "Food"

Positiv: "In general the service was good!"
Negativ: "In México city needs to be better organized the people from Aeromexico who attende the customers!"

Positiv: "Real food on the plane and a free drink, but I loved the branding most of all with the way the flight attendants dressed - heels for the airport and flats for the plane. I even asked if their make-up was issued by the company since they were all wearing the same shade of red lipstick - it was!!!"
Negativ: "Nothing! Everything was perfect and on time!"

Positiv: "We did not take this flight, but switched to a flight from Mexico City to LAX."

Positiv: "I liked that food was actually servied with yiur choice of beverage including alcohol on this flight."
Negativ: "That they now charge a baggage fee."

Negativ: "Lost my luggage, didn't get it until the next night, when I had a very important wedding in Mexico."

Negativ: "My fligth was dilay for 2 hours and i got charge a baggeg on a international fligth"

Positiv: "Good legroom"

Negativ: "The entertainment was awesome. Made the flight time go very quickly...Proceso de check in no es de lo mejor, después no tiene servicio de entrenimientos, pero ofrece un refrigerio que otras compañías aéreas no brindan."

Negativ: "Flight cancelled with little explanation and little help from Aero Mexico to help us get to our destination. Had to request refund instead and have not seen that yet, either- more than a week later."

Positiv: "Frühstück ist schön warm"

Positiv: "Flexibles Personal"

Positiv: "The seats fully reclined. The food and service were excellent. For a long flight, going first class is the only way to go!"

Positiv: "Comfortable plane. Able to take off and land in Boston in poor weather (snow). On time."

Negativ: "It would be good to include fruits in the menu"