KLM (KL)
KLM (KL)
KLM (KL)
KLM (KL)
KLM (KL)
| IATA-Code | KL |
|---|---|
| Strecken | 335 |
| Top-Route | Amsterdam nach Amsterdam |
| Angeflogene Flughäfen | 142 |
| Top-Flughafen | Amsterdam |
Positiv: The socks offered in business were comfortable and nice looking. The red wine was good.
Negativ: The food was just average and the seat not too comfortable
Negativ: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,
Positiv: Loved the smooth ride.
Negativ: Bathroom was pretty nasty
Positiv: Almost everything, especially the crew.
Negativ: Don’t feel like anything should be better to be honest
Positiv: The crews were pretty great!
Negativ: The regulating of the temperature.
Positiv: The crew tried to be helpful but were equally frustrated with the ground crew.
Negativ: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
Positiv: Usual faultless KLM experience
Negativ: Nothing.
Negativ: Boarding was crazy. Could not everyone in the gate area.
Positiv: Fast boarding
Negativ: Slow in refuelling, got us delayed for 40-
Positiv: Pleasant crew. Appropriate and efficiently served snack.
Negativ: Boarding and disembarkation were slow.
Positiv: Staff were professional and polite.
Negativ: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.
Negativ: Information on arrival time was not correct
Negativ: Time
Positiv: Flight and the crew!
Negativ: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
Negativ: Delay due to strike
Positiv: Great crew.
Negativ: Ran out of business class meal. Substituted a Econ class.
Transit problem
Positiv: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.
Negativ: Flight was delayed, had to run to my next connection flight.
Smooth trip
Positiv: Everything works and quick to get to destination.
Positiv: Flight arrived on time
Negativ: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.
Positiv: Planes were on time and connections made.
Negativ: One bag delayed as not put on flight and food could be better.
Negativ: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
Positiv: Good amount of space on the plane, lots of movies to watch, good food and drink.
Positiv: The crew was informative
Negativ: Inflight sandwiches
Positiv: Customer care was super supportive
Negativ: Inflight sandwiches
Positiv: KLM STAFF WERE VERY PROFESSIONAL
Negativ: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE
Negativ: Everything was OK
Negativ: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience
Positiv: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight
Positiv: Food was great, enjoyed watching videos, staff very profession and friendly.
Negativ: Boarding was delayed and prolonged
My Baggage was not transferred and was not available when I arrived in Dulles.
Positiv: Excellent crew, good food & movie selection.
Positiv: The crew were excellent and seats were comfy.
Negativ: Headphones for the entertainment centre.could have been better. Sound quality not great.
Klm doing better than delta
Positiv: Service and crew amazing friendly and went out of the way to
Make u feel special even the pilots gave updates thru out the flight
Negativ: Not being to help on the ground in Copenhagen with delta issues
Positiv: Great airline
Negativ: Crew members in Amsterdam were very rude and disrespectful
Negativ: The plane is so old..,
Positiv: economy plus seats were nice, great movie selection, especially international movies
Negativ: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better
Negativ: Flight got cancelled
Positiv: very nice crew
Negativ: my bagfage was lost
Positiv: very nice crew
Negativ: my baggage was lost
Negativ: Boarding was chaotic & therefore delayed take off a little
Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me
Positiv: Newer plane, crew was amazing, seats were adjustable
Negativ: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK
Positiv: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.
Positiv: Reclinable seats.
Negativ: The food!! The lights could be dimmed as it was a night flight.
Positiv: Boarding was quick and flight was calm
Negativ: The coffe and breakfast.
Positiv: Fantastic gate agents!
Negativ: The food was terrible.
Positiv: The crew was pleasant
Negativ: Baggage checkin & flight boarding was slow & disorganized.
Positiv: Yes
Negativ: Everything was good
Positiv: The aircraft
Negativ: No overbooking next time!
Negativ: I was seated next to the restroom, which is not a pleasant experience for an international flight.
Negativ: KLM crew exceed our expectations
Negativ: I congratulate the KLM crew!
Negativ: The KLM crew are always great serving and treating you. Well above many other airlines.
Positiv: Comfortable seat, great crew.
Negativ: Flight delayed, no USB port and no entertainment
Positiv: The crew was amazing, flight on schedule and good entertainment.
Negativ: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.
Positiv: The crew and the timing were ok
Negativ: The seats were uncomfortable
Positiv: Crew was great, very responsive and hospitable!
Negativ: more lunch choices, especially choices without dairy products.
Positiv: The crew was great. The soecial meal request was hadled well despite oversight.
Negativ: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.
Positiv: Crew was great and helpful despite oversight in my special meal.
Negativ: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!
Negativ: Fix the damn KIOSKS at Vienna!
Positiv: Loved the smooth ride.
Negativ: Bathroom was pretty nasty
Positiv: Almost everything, especially the crew.
Negativ: Don’t feel like anything should be better to be honest
Negativ: Boarding was crazy. Could not everyone in the gate area.
Negativ: Time
Transit problem
Positiv: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.
Negativ: Flight was delayed, had to run to my next connection flight.
Smooth trip
Positiv: Everything works and quick to get to destination.
Positiv: Good amount of space on the plane, lots of movies to watch, good food and drink.
Negativ: Everything was OK
Positiv: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight
Positiv: Food was great, enjoyed watching videos, staff very profession and friendly.
Negativ: Boarding was delayed and prolonged
My Baggage was not transferred and was not available when I arrived in Dulles.
Positiv: Excellent crew, good food & movie selection.
Positiv: The crew were excellent and seats were comfy.
Negativ: Headphones for the entertainment centre.could have been better. Sound quality not great.
Klm doing better than delta
Positiv: Service and crew amazing friendly and went out of the way to
Make u feel special even the pilots gave updates thru out the flight
Negativ: Not being to help on the ground in Copenhagen with delta issues
Positiv: Great airline
Positiv: Newer plane, crew was amazing, seats were adjustable
Positiv: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.
Positiv: Yes
Negativ: Everything was good
Negativ: I was seated next to the restroom, which is not a pleasant experience for an international flight.
Negativ: KLM crew exceed our expectations
Negativ: I congratulate the KLM crew!
Positiv: The crew was amazing, flight on schedule and good entertainment.
Negativ: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.
Positiv: Crew was great, very responsive and hospitable!
Negativ: more lunch choices, especially choices without dairy products.
Negativ: Fix the damn KIOSKS at Vienna!
Positiv: The crews were pretty great!
Negativ: The regulating of the temperature.
Positiv: Usual faultless KLM experience
Negativ: Nothing.
Positiv: Fast boarding
Negativ: Slow in refuelling, got us delayed for 40-
Positiv: Staff were professional and polite.
Negativ: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.
Positiv: Great crew.
Negativ: Ran out of business class meal. Substituted a Econ class.
Positiv: Planes were on time and connections made.
Negativ: One bag delayed as not put on flight and food could be better.
Negativ: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
Positiv: The crew was informative
Negativ: Inflight sandwiches
Positiv: Customer care was super supportive
Negativ: Inflight sandwiches
Positiv: KLM STAFF WERE VERY PROFESSIONAL
Negativ: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE
Negativ: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience
Negativ: Boarding was chaotic & therefore delayed take off a little
Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me
Positiv: Fantastic gate agents!
Negativ: The food was terrible.
Negativ: The KLM crew are always great serving and treating you. Well above many other airlines.
Positiv: Comfortable seat, great crew.
Negativ: Flight delayed, no USB port and no entertainment
Positiv: The crew and the timing were ok
Negativ: The seats were uncomfortable
Positiv: The crew was great. The soecial meal request was hadled well despite oversight.
Negativ: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.
Positiv: Crew was great and helpful despite oversight in my special meal.
Negativ: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!
Positiv: The socks offered in business were comfortable and nice looking. The red wine was good.
Negativ: The food was just average and the seat not too comfortable
Negativ: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,
Positiv: The crew tried to be helpful but were equally frustrated with the ground crew.
Negativ: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
Positiv: Pleasant crew. Appropriate and efficiently served snack.
Negativ: Boarding and disembarkation were slow.
Negativ: Information on arrival time was not correct
Positiv: Flight and the crew!
Negativ: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
Negativ: Delay due to strike
Positiv: Flight arrived on time
Negativ: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.
Negativ: Crew members in Amsterdam were very rude and disrespectful
Negativ: The plane is so old..,
Positiv: economy plus seats were nice, great movie selection, especially international movies
Negativ: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better
Negativ: Flight got cancelled
Positiv: very nice crew
Negativ: my bagfage was lost
Positiv: very nice crew
Negativ: my baggage was lost
Negativ: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK
Positiv: Reclinable seats.
Negativ: The food!! The lights could be dimmed as it was a night flight.
Positiv: Boarding was quick and flight was calm
Negativ: The coffe and breakfast.
Positiv: The crew was pleasant
Negativ: Baggage checkin & flight boarding was slow & disorganized.
Positiv: The aircraft
Negativ: No overbooking next time!
