Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
| IATA-Code | LH |
|---|---|
| Strecken | 624 |
| Top-Route | Frankfurt/Main nach Berlin Tegel |
| Angeflogene Flughäfen | 201 |
| Top-Flughafen | Frankfurt/Main |
Negativ: Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them.
My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!
Positiv: Nice support people
Negativ: Temperature too warm
No room
Couldn’t get an upgrade
Negativ: Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board
Negativ: Food is a joke
Positiv: I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!
Negativ: Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)
Positiv: The crew was amazing.
Negativ: There seemed to be no leg room. The seat was very uncomfortable.
Positiv: Crew was fine. The seat wasn’t different than any other seat in economy class. Nothing special and super-comfortable
Negativ: The seat can be better, I am flying relatively frequently in econom class. It is isn’t getting any better.
Negativ: It’s an international flight. It is what it is!
Positiv: Crew
Negativ: We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack
Positiv: Very nice airline
Negativ: Food was lacking
Negativ: Boarding from bus and no aero bridge
Negativ: Wasn't able to online check-in thus losing my window seat 21A I had selected.
Positiv: Comfortable seats, adequate legroom; clean aircraft, polite and professional crew.
Negativ: Super crowded gate -- but that's more the CDG problem than Norwegian's one.
Positiv: Crew was very friendly. Liked that you can see how far away and how much longer the flight was.
Negativ: Flights to be more on time
Positiv: Flight was canceled. No crew...
Alternative: Eurowings via Newark.
And then United to Detroit.
A totally wasted day...
Negativ: Seats recline too much making leg room more nonexistent than ever
Positiv: Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV
Positiv: We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free
Negativ: Nothing
Negativ: Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage.
Negativ: Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance
Positiv: Seat was not super comfortable.
Positiv: Great food and service.
Negativ: My seat did not recline. My movies did not play.
Positiv: Nothing
Negativ: Cancelling my ticket and put me on another flight
Then lost my bag
I didn’t receive my bag in final destination
Negativ: Short boarding time.missed the flight and had to pay.
Negativ: Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor
Positiv: got exit seat
Positiv: The flt attendants were very good but not exceptional. The entertainment screen was the best I have experienced. Coach was as cramped as every other airline I have flown. Seats were not very comfortable. Food was delicious.
Negativ: Lufthansa, (and all other carriers) need to remove a couple rows of seats in economy class and give passengers the space they deserve. Seats on international flights need to be more comfortable also.
Negativ: The airline lost our bags!
Positiv: Crew very efficient and professional
Negativ: Flew on 747. Sleeping mat would make lie flat “bed” more comfortable. There is very little personal storage space.
Positiv: Didn’t like anything. Mediocre all round.
Negativ: Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers.
Positiv: Food was good
Negativ: Late to board, had to wait on arrival for gate while cabin was getting uncomfortably hot
Positiv: Everything other than luggage situation
Negativ: Luggage left in London and had to pay for baggage when Momondo said luggage was included
LUGGAGE ISSUES!
Positiv: Everything other than luggage situation
Negativ: Luggage left in London and had to pay for baggage when Momondo said luggage was included
Positiv: Clean, quiet and the staff was attentive.
Negativ: The meal was average
Positiv: A340-600 is a wonderful plane, but economy is too cramped. The stewards do their job of feeding the "cattle", which lacks any personal service.
Negativ: The terminal updates of terminal and gate notifications were wrong! If we had followed your email and gone to T3, we could have missed our flight and be worn out from changing terminals.
Negativ: Excelente fly
Negativ: I was charged $65.00 for checked luggage; my layover was only 50 minuets and had to rush...last person to board.
Negativ: I was charged $60.00 for luggage
Positiv: Boarding was fast and practical
Negativ: Food and beverage
Positiv: Entertainment
Negativ: Food and Seats
Positiv: Crew was wonderful. Food and drinks was good.
Negativ: More movies in Russian language, or with English subtitles
Positiv: The crew. The punctuality.
Negativ: The confort of the seats.
Negativ: Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor.
Positiv: The crew was friendly, attentive and helpful
Negativ: The leg room would have been ok if the people were forced to put their chairs in the upright position during meals.
Positiv: Crew was good. Nice meals. Good entertainment...
Negativ: Budget seats are a little close when the person in front of you leans back, but not the end of the world.
Positiv: Excellent service
Positiv: Amazing service and food
Negativ: They charged me $60 for checking one bag in for this international flight
Positiv: Loved that each flight I took, there were meals provided.
Positiv: Quick, comfortable and easy
Negativ: Boarding was a bit clunky
Negativ: Had our luggage checked for connecting flight in Frankfurt
Positiv: Very smooth flight. Everything was perfect.
Positiv: Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!.
Positiv: Airplanes, crew, entertainment on Lufthansa airplanes
Negativ: Leaving Frankfort on-time
Positiv: On time and the staff were very good. The food was not great, buy good.
Negativ: Tried and was unable to choose my seat in advance for flight and thus had to wait until I arrived at the gate. Thus I was unable to sit with my daughter. Was promised seats could be chosen 24 hours in advance, but was not allowed to either on line or via phone.
Positiv: Smooth and easy flight
Negativ: Food and drinks served late
Positiv: The crew and comfort.
Negativ: The food does not taste good at all.
Positiv: Crew was excellent.
Positiv: the crew was good , seat was not so comfortable
Negativ: seat need to be more soft for a trip during 8h //
Negativ: More space on economy for long flights.
Positiv: The crew was awesome, super funny, excited, and helpful.
Negativ: The seat was incredibly uncomfortable.
Negativ: Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board
Positiv: I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!
Negativ: Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)
Negativ: Wasn't able to online check-in thus losing my window seat 21A I had selected.
Positiv: Comfortable seats, adequate legroom; clean aircraft, polite and professional crew.
Negativ: Super crowded gate -- but that's more the CDG problem than Norwegian's one.
Positiv: Crew was very friendly. Liked that you can see how far away and how much longer the flight was.
Negativ: Flights to be more on time
Negativ: Seats recline too much making leg room more nonexistent than ever
Positiv: Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV
Positiv: We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free
Negativ: Nothing
Negativ: Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage.
Positiv: got exit seat
Positiv: Clean, quiet and the staff was attentive.
Negativ: The meal was average
Negativ: Excelente fly
Positiv: The crew. The punctuality.
Negativ: The confort of the seats.
Positiv: The crew was friendly, attentive and helpful
Negativ: The leg room would have been ok if the people were forced to put their chairs in the upright position during meals.
Positiv: Crew was good. Nice meals. Good entertainment...
Negativ: Budget seats are a little close when the person in front of you leans back, but not the end of the world.
Positiv: Excellent service
Positiv: Amazing service and food
Negativ: They charged me $60 for checking one bag in for this international flight
Positiv: Loved that each flight I took, there were meals provided.
Positiv: Quick, comfortable and easy
Negativ: Boarding was a bit clunky
Positiv: Very smooth flight. Everything was perfect.
Positiv: Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!.
Positiv: Crew was excellent.
Negativ: More space on economy for long flights.
Negativ: Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them.
My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!
Negativ: Food is a joke
Positiv: The crew was amazing.
Negativ: There seemed to be no leg room. The seat was very uncomfortable.
Positiv: Crew was fine. The seat wasn’t different than any other seat in economy class. Nothing special and super-comfortable
Negativ: The seat can be better, I am flying relatively frequently in econom class. It is isn’t getting any better.
Positiv: Very nice airline
Negativ: Food was lacking
Positiv: Seat was not super comfortable.
Positiv: Great food and service.
Negativ: My seat did not recline. My movies did not play.
Positiv: The flt attendants were very good but not exceptional. The entertainment screen was the best I have experienced. Coach was as cramped as every other airline I have flown. Seats were not very comfortable. Food was delicious.
Negativ: Lufthansa, (and all other carriers) need to remove a couple rows of seats in economy class and give passengers the space they deserve. Seats on international flights need to be more comfortable also.
Positiv: Crew very efficient and professional
Negativ: Flew on 747. Sleeping mat would make lie flat “bed” more comfortable. There is very little personal storage space.
LUGGAGE ISSUES!
Positiv: Everything other than luggage situation
Negativ: Luggage left in London and had to pay for baggage when Momondo said luggage was included
Negativ: I was charged $65.00 for checked luggage; my layover was only 50 minuets and had to rush...last person to board.
Positiv: Crew was wonderful. Food and drinks was good.
Negativ: More movies in Russian language, or with English subtitles
Negativ: Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor.
Negativ: Had our luggage checked for connecting flight in Frankfurt
Positiv: Airplanes, crew, entertainment on Lufthansa airplanes
Negativ: Leaving Frankfort on-time
Positiv: On time and the staff were very good. The food was not great, buy good.
Negativ: Tried and was unable to choose my seat in advance for flight and thus had to wait until I arrived at the gate. Thus I was unable to sit with my daughter. Was promised seats could be chosen 24 hours in advance, but was not allowed to either on line or via phone.
Positiv: Smooth and easy flight
Negativ: Food and drinks served late
Positiv: The crew and comfort.
Negativ: The food does not taste good at all.
Positiv: Nice support people
Negativ: Temperature too warm
No room
Couldn’t get an upgrade
Negativ: It’s an international flight. It is what it is!
Positiv: Crew
Negativ: We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack
Negativ: Boarding from bus and no aero bridge
Positiv: Flight was canceled. No crew...
Alternative: Eurowings via Newark.
And then United to Detroit.
A totally wasted day...
Negativ: Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance
Positiv: Nothing
Negativ: Cancelling my ticket and put me on another flight
Then lost my bag
I didn’t receive my bag in final destination
Negativ: Short boarding time.missed the flight and had to pay.
Negativ: Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor
Negativ: The airline lost our bags!
Positiv: Didn’t like anything. Mediocre all round.
Negativ: Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers.
Positiv: Food was good
Negativ: Late to board, had to wait on arrival for gate while cabin was getting uncomfortably hot
Positiv: Everything other than luggage situation
Negativ: Luggage left in London and had to pay for baggage when Momondo said luggage was included
Positiv: A340-600 is a wonderful plane, but economy is too cramped. The stewards do their job of feeding the "cattle", which lacks any personal service.
Negativ: The terminal updates of terminal and gate notifications were wrong! If we had followed your email and gone to T3, we could have missed our flight and be worn out from changing terminals.
Negativ: I was charged $60.00 for luggage
Positiv: Boarding was fast and practical
Negativ: Food and beverage
Positiv: Entertainment
Negativ: Food and Seats
Positiv: the crew was good , seat was not so comfortable
Negativ: seat need to be more soft for a trip during 8h //
Positiv: The crew was awesome, super funny, excited, and helpful.
Negativ: The seat was incredibly uncomfortable.
