Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
| IATA-Code | LH |
|---|---|
| Strecken | 606 |
| Top-Route | München nach Duesseldorf Intl |
| Angeflogene Flughäfen | 194 |
| Top-Flughafen | Frankfurt/Main |
Positiv: I was traveling with a baby alone and crew was very supportive
Negativ: Food
Positiv: Crew was amazing.
Negativ: Nothing everything was great!
Negativ: Seats are quite uncomfortable and not so quite flat. For an overnight flight it was quite painful.
Positiv: Crew
Negativ: All great
Positiv: Leg room
Positiv: we left two hours late due to some security mess up. all had to exit, redo security, e.t.c. crew was nice, but info was poor, service to travelers was poor. with 2 hour delay they could have given snacks, drinks. instead the crew mostly disappeared
Positiv: Good
Negativ: More varieties of whisky on board
Negativ: MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!
Negativ: Boarding process. Everyone boarding at once does not work well when it is a full flight
Super Besatzung aber altes Flugzeug
Positiv: Tolle Besatzung und zuvorkommender Service.
Gute Programmauswahl
Negativ: - Flugzeug brummte so dermaßen, dass es nicht möglich war zu schlafen. Ich stieg mit höllischen Kopf und Nackenschmerzen aus. Ich weiß nicht, warum der Sitz so am vibrieren war.
- FLugzeug war etwas älter
- Software und System waren recht langsam. Touchfunktion leicht fehlerhaft.
Negativ: Flight was cancelled. Got rebooked and have changed gates 6 times and flight delayed due to no crew.
Positiv: Crew was good overall
Negativ: Food was overheated and bland in taste. No on board entertainement
Positiv: Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience.
Positiv: Friendly crew
Negativ: The proximity of the arriving and departing gates
Positiv: Since I was traveling with a child we were borded first
Negativ: The seats weren’t the most comfortable
Great!
Positiv: Loved the food and drink service.
Negativ: Did not like how far back the seat in front of me went. Causes a cramped ride.
Negativ: wasserflaschen und cola bûchsen
Negativ: Getränkeauswahl sehr klein
Positiv: the airplane was brand new. l really like it and the crew was nice.
Negativ: The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not.
Positiv: After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t
Positiv: Staff was helpful and kind. Entertainment had variety.
Negativ: Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable.
Positiv: Crew were amazing not stingy with the drinks. Boarding was easy and smooth
Negativ: Would prefer flying with partner United though. Think they offered a better service on board
Positiv: crew onboard and food/entertaiment.
Negativ: could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.
Positiv: Flight was delayed from LAX. No accommodation offered
Negativ: Accommodation. They were kinda rude about the whole experience
Positiv: Everything about the flight was perfect.
Negativ: Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United.
Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!
Positiv: Lufthansa hands down is the best airline I have ever flown!
Negativ: Same as previous
Negativ: The people sitting beside me was very loud and they didn’t stop talking the whole time.
Negativ: Nothing
Positiv: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help
Negativ: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr
Positiv: The flight was on time
Negativ: Seats, entertainment, crew attitude
Positiv: Flight was ontime
Negativ: The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior
Positiv: crew was good
food was good
Negativ: comfort
Positiv: crew wasn't friendly, seats are very narrow and uncomfortable
Negativ: FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Positiv: Food was great
Negativ: Connect flight time was cutting it short- sane scenario.
Positiv: Crew very nice
Negativ: Connecting flight time was half hour and at other side if airport- not fun at all. Barely made flight home
Negativ: All went well!
Positiv: The seat was good, and the crew was great.
Negativ: Boarding at the gate, and not having to take the bus.
Positiv: Great food. Plenty of restrooms
Negativ: Late arrival. Had to run to catch the next flight
Positiv: The economy seat was surprisingly comfortable
Positiv: None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted.
Negativ: Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv.
Positiv: Crew was courteous and professional. Food was okay. Movie selection really good.
Negativ: Wider seats and more leg room.
Positiv: Crew was courteous and professional. Food was okay.
Negativ: Seats a little wider and little more leg room.
Negativ: Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat.
Positiv: The crew was o.k.
Positiv: The crew was o.k.
Positiv: The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too.
Negativ: The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be
Positiv: Seat is small
Negativ: On time boarding
Negativ: Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition.
Positiv: It was short.
Positiv: My luggage never arrived in Munich
Positiv: The crew was really nice.
Negativ: There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change.
Positiv: Friendly and cheerful crew. Very generous with the drinks.
Negativ: Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though.
Positiv: Really cheerful and friendly crew.
Negativ: They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain.
Positiv: Organized, clean
Negativ: Kinder crew, better headphones
Positiv: crew was nice
Negativ: our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket.
All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous.
Positiv: Reasonably comfortable seat
Negativ: The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.
Positiv: ,Crew was amazing, took extra care of passengers.Very polite and friendly.
Positiv: In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options.
Negativ: They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience.
Positiv: Super service. From gate in Frankfurt to Rome.
Negativ: Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far.
Positiv: I was traveling with a baby alone and crew was very supportive
Negativ: Food
Positiv: Crew
Negativ: All great
Positiv: Leg room
Positiv: Friendly crew
Negativ: The proximity of the arriving and departing gates
Positiv: Since I was traveling with a child we were borded first
Negativ: The seats weren’t the most comfortable
Great!
Positiv: Loved the food and drink service.
Negativ: Did not like how far back the seat in front of me went. Causes a cramped ride.
Positiv: the airplane was brand new. l really like it and the crew was nice.
Negativ: The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not.
Positiv: Crew were amazing not stingy with the drinks. Boarding was easy and smooth
Negativ: Would prefer flying with partner United though. Think they offered a better service on board
Positiv: Everything about the flight was perfect.
Negativ: Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United.
Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!
Positiv: Lufthansa hands down is the best airline I have ever flown!
Negativ: Nothing
Positiv: Food was great
Negativ: Connect flight time was cutting it short- sane scenario.
Negativ: All went well!
Positiv: Great food. Plenty of restrooms
Negativ: Late arrival. Had to run to catch the next flight
Positiv: The economy seat was surprisingly comfortable
Positiv: The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too.
Negativ: The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be
Positiv: Friendly and cheerful crew. Very generous with the drinks.
Negativ: Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though.
Positiv: Really cheerful and friendly crew.
Negativ: They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain.
Positiv: ,Crew was amazing, took extra care of passengers.Very polite and friendly.
Positiv: Super service. From gate in Frankfurt to Rome.
Negativ: Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far.
Positiv: Crew was amazing.
Negativ: Nothing everything was great!
Positiv: Good
Negativ: More varieties of whisky on board
Negativ: Boarding process. Everyone boarding at once does not work well when it is a full flight
Super Besatzung aber altes Flugzeug
Positiv: Tolle Besatzung und zuvorkommender Service.
Gute Programmauswahl
Negativ: - Flugzeug brummte so dermaßen, dass es nicht möglich war zu schlafen. Ich stieg mit höllischen Kopf und Nackenschmerzen aus. Ich weiß nicht, warum der Sitz so am vibrieren war.
- FLugzeug war etwas älter
- Software und System waren recht langsam. Touchfunktion leicht fehlerhaft.
Negativ: wasserflaschen und cola bûchsen
Negativ: Getränkeauswahl sehr klein
Positiv: crew onboard and food/entertaiment.
Negativ: could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.
Positiv: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help
Negativ: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr
Positiv: crew was good
food was good
Negativ: comfort
Positiv: Crew very nice
Negativ: Connecting flight time was half hour and at other side if airport- not fun at all. Barely made flight home
Positiv: The seat was good, and the crew was great.
Negativ: Boarding at the gate, and not having to take the bus.
Positiv: Crew was courteous and professional. Food was okay. Movie selection really good.
Negativ: Wider seats and more leg room.
Positiv: Crew was courteous and professional. Food was okay.
Negativ: Seats a little wider and little more leg room.
Positiv: The crew was o.k.
Positiv: The crew was really nice.
Negativ: There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change.
Positiv: Organized, clean
Negativ: Kinder crew, better headphones
Negativ: Seats are quite uncomfortable and not so quite flat. For an overnight flight it was quite painful.
Positiv: we left two hours late due to some security mess up. all had to exit, redo security, e.t.c. crew was nice, but info was poor, service to travelers was poor. with 2 hour delay they could have given snacks, drinks. instead the crew mostly disappeared
Negativ: MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!
Negativ: Flight was cancelled. Got rebooked and have changed gates 6 times and flight delayed due to no crew.
Positiv: Crew was good overall
Negativ: Food was overheated and bland in taste. No on board entertainement
Positiv: Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience.
Positiv: After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t
Positiv: Staff was helpful and kind. Entertainment had variety.
Negativ: Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable.
Positiv: Flight was delayed from LAX. No accommodation offered
Negativ: Accommodation. They were kinda rude about the whole experience
Negativ: Same as previous
Negativ: The people sitting beside me was very loud and they didn’t stop talking the whole time.
Positiv: The flight was on time
Negativ: Seats, entertainment, crew attitude
Positiv: Flight was ontime
Negativ: The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior
Positiv: crew wasn't friendly, seats are very narrow and uncomfortable
Negativ: FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Positiv: None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted.
Negativ: Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv.
Negativ: Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat.
Positiv: The crew was o.k.
Positiv: Seat is small
Negativ: On time boarding
Negativ: Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition.
Positiv: It was short.
Positiv: My luggage never arrived in Munich
Positiv: crew was nice
Negativ: our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket.
All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous.
Positiv: Reasonably comfortable seat
Negativ: The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.
Positiv: In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options.
Negativ: They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience.
