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Positiv: Comfortable flight

Negativ: Delayed, big queue to board plane

Positiv: Norwegian air caused us to miss the flight.

Negativ: Making the damn flight.

Positiv: Sicherer Start und Landung

Negativ: Langes Boarding, klapprige Treppe bei Regen um im Bus zum Terminal zu kommen, unfreundliches Personal, Sitze sehr unbequem

Positiv: Flug war pünktlich.

Negativ: Gepäckbuchung bei momondo war so unübersichtlich, dass eines für den Hinflug fehlte. Zum Glück habe ich das vorher gemerkt, musste aber es teurer bei Ryanair nachbuchen. Das Boarding wurde so früh angesetzt, dass alle Passagiere 30 Minuten auf engem Raum standen, obwohl direkt hinter uns die Sitze des Wartebereichs waren. Trotz eines freien Platzes neben mir wurde meine Frau aufgefordert, auf ihren Platz zurück zu kehren wegen der Balance des Flugzeugs. Als wäre es eine Chesna. Wenn sie wenigstens ehrlich gewesen wären, dass sie uns erziehen wollen die Sitzplatzreservierung zu kaufen.

Positiv: Price was good

Negativ: Marginally confusing online check in instructions. Gate attendant wasn’t helpful and tried to charge us 55 euro to check in. Everything is ala carte but I understood that when buying the ticket. Flight was more than 1 hr late. Gate attendant was rude and gave wrong information. Boarding process was not well managed. Made it to destination with bags.

Negativ: Obwohl das Personal bereits wusste, dass der Flug Verspätung haben würde, ließ man die Passagiere auf der Passagierbrücke eine Stunde lang warten! Auch ohne über die Verspätung zu informieren! Da das Gepäck nicht durchgecheckt werden konnte, mussten wir unsere Koffer in Palma zurücklassen, um den Anschlussflug nicht zu verpassen. Leider wurden uns die Koffer erst 4 Tage später nach Sevilla weitergeschickt. Zudem weigerte sich der Mann beim Lost&Found den Fall aufzunehmen. Ebenso der Mann in Palma. Viel Ärger, keine Hilfe!

Positiv: The original price

Negativ: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Positiv: Crew were good! Happy and cheerful

Negativ: Seemingly late boarding meant a late take off

Negativ: Ryanair is an budget airline which entertainment is not an option

Negativ: Extremely outdated and old planes... they are goofy and don’t feel safe

Positiv: Nichts!

Negativ: Saufende Ballermann Touristen. Lärm. Preis-leistungsverhältnis (überteuerte Zusatzleistungen)

Negativ: More entertainment would've made the flight much better and less wait for getting on and off the plane

Positiv: I felt safe on board... the cabin crew members at least got that right. The toilets were clean.

Negativ: Better entertainment system... better food and more courteous cabin crew members.....

Positiv: Gute Beinfreiheit; kostet aber bei einem Mittelstreckenflugzeug € 25 p.P./Richtung. Die Hälfte der Verspätung beim Abflug konnte bis zur Landung wieder eingeholt werden. Bordgepäck und 1 persönliches Handgepäck wurde kulant ohne Mehrkosten abgewickelt.

Negativ: Verspätung wegen verspäteter technischer Vorbereitung??? groß angepriesenes WIFI hat trotz Urgenz nicht funktioniert (Aussage des Anwesenden Bordpersonal „habe bei Kollegen nachgefragt, muss gehen“; funktionierte bei mir und auch in den benachbarten Sitzreihen nicht. Große Werbung und nichts dahinter :D

Positiv: Super pünktlich

Negativ: Schlimmer Automaten Check In Zwang ( trotz online Check In). Funktioniert meistens ohnehin nicht, wie auch dieses mal. Stress für Kunden und Personal.

Positiv: good price; flight and baggage arrived on time

Negativ: Really long line at the airport even though virtually everybody does check-in ahead on internet. Found it unpleasant and stressful to estimate luggage weight and pay for checked baggage online due to heavy $ penalty if you wait until you get to the airport. I believe this is done so that they don't have to staff the airport check-in desks more adequately. Seats were not comfortable (not much cushion) and leg room was tight.

Negativ: If one has not checked in in advance on internet, one is to pay 5 euro pro person at the check-in desk. This information should be communicated to the passangers in advance!

Positiv: Alles geklappt

Negativ: Alles Gut

Positiv: Never did I feel that I was being mobbed at the check in this way before . The guy pretended to help but instead only was doing things harder for every body. He was asking to repack for unclear reason. Forcing people to open their suitcases on the counter to move one item from one bag to the other. Charging for a back pack the size of a personal handbag. Then on board water is 3 euro for a small bottle. Only toilet paper was for free . never again !!!

Positiv: On the 3.5hr flight they served drinks and a meal which was a surprise. The crew wasn’t that friendly. There was no in flight entertainment. The flight was only 30 mins late taking off.

Negativ: In flight entertainment. More courteous crew.

Positiv: The Crews welcoming, friendly and helpful

Negativ: It’s nit necessarily comfortable... really hard to sleep

Positiv: That i got home - finally...

Negativ: Almost everything.

Negativ: The staff at the airport did not know how to validate my travel documents which were emergency documents issued as the originals were stolen in Greece. Apparently a common issue according to the police so I would think the airline would have standard procedures in place for these circumstance.

Positiv: Pünktlichkeit Preis

Negativ: Unfreundlichkeit des bodenpersonals in faro und vor allem das arrogante Verhalten der "Chef stewardess" ihren Kollegen gegenüber auf dem hinflug. So eine wichtigtuerei vor der Kundschaft ist in meinen Augen ein absolutes nogo

Negativ: Everything

Negativ: If the seat and sitting area would have been cleaner and if you could recline your seat

Negativ: The flight was delayed and we got into EDI very late.

Positiv: Price

Negativ: Better seats too tight

Positiv: Everything about my flight

Negativ: I love everything

Positiv: ...es ist halt ein Billigflieger. Da darf man die Erwartungen nicht zu hoch ansetzen.

Negativ: Die unbequemsten Sitze die ich bisher kenne. Getränke an Board überteuert. Über 1 Stunde Verspätung beim Start und im Flugzeug gewartet.

Positiv: The price

Negativ: Confort

Negativ: An hour late to depart is never a good start.

Negativ: Worst plane I've ever flown on, so uncomfortable!

Negativ: If the seat and sitting area would have been cleaner and if you could recline your seat

Positiv: Seat was comfortable & flight was good

Negativ: The airport boarding process was a bit of a faff had to pass through 3 separate check points for passport before being allowed to board, the priority boarding thing is also not worth it..

Positiv: The crew was the best we've experienced in years of travel.

Negativ: Non-reclining seats were less comfortable than most.

Negativ: More clerks for checkin/baggage; some organization in queuing to board. It was total chaos and the staff seemed very stressed.

Positiv: Finally arriving at London Gatwick.

Negativ: Cabin crew could have been more friendlier and welcoming. The delay of 4 hours was not due to the passengers!

Negativ: More communication from ground crew when boarding the bus to the tarmac.

Negativ: Air hostesses too hectic

Positiv: Personal hilfsbereit und nett

Negativ: Kaum Service (keine Getränke, Snack an Bord)

Negativ: The person was sitting right next to me was over 500 pound he took half of my seat I did not like that I didn’t pay for the seed to somebody else can sit half of it

Negativ: Sitzabstand

Positiv: Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over.

Negativ: When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards.

Negativ: A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay.

Positiv: Crew was super professional and friendly !

Negativ: Little to no overhead cabin room to stow by my bag so had to place under my feet.

Positiv: We landed safely. I like the A380.

Negativ: One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead.

Negativ: Obwohl das Personal bereits wusste, dass der Flug Verspätung haben würde, ließ man die Passagiere auf der Passagierbrücke eine Stunde lang warten! Auch ohne über die Verspätung zu informieren! Da das Gepäck nicht durchgecheckt werden konnte, mussten wir unsere Koffer in Palma zurücklassen, um den Anschlussflug nicht zu verpassen. Leider wurden uns die Koffer erst 4 Tage später nach Sevilla weitergeschickt. Zudem weigerte sich der Mann beim Lost&Found den Fall aufzunehmen. Ebenso der Mann in Palma. Viel Ärger, keine Hilfe!

Negativ: Über eine Stunde bis wird den Koffer zurück hatten

Positiv: Crew were great.

Negativ: Again late boarding meant a late take off.

Positiv: The original price

Negativ: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Negativ: The flight was great as all the passengers from the stag parties where all sleeping it off

Positiv: Thank you

Positiv: Flug war pünktlich.

Negativ: Gepäckbuchung bei momondo war so unübersichtlich, dass eines für den Hinflug fehlte. Zum Glück habe ich das vorher gemerkt, musste aber es teurer bei Ryanair nachbuchen. Das Boarding wurde so früh angesetzt, dass alle Passagiere 30 Minuten auf engem Raum standen, obwohl direkt hinter uns die Sitze des Wartebereichs waren. Trotz eines freien Platzes neben mir wurde meine Frau aufgefordert, auf ihren Platz zurück zu kehren wegen der Balance des Flugzeugs. Als wäre es eine Chesna. Wenn sie wenigstens ehrlich gewesen wären, dass sie uns erziehen wollen die Sitzplatzreservierung zu kaufen.

Positiv: Seat was comfortable & flight was good

Negativ: The airport boarding process was a bit of a faff had to pass through 3 separate check points for passport before being allowed to board, the priority boarding thing is also not worth it..

Negativ: The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue.

Positiv: Entertainment was ok, had holl rodarte options and good variety

Negativ: Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev

Positiv: I paid the $29 for an aisle seat and wasn’t disappointed. It was a pleasant flight.

Negativ: Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom). Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia.

Negativ: Crew politeness

Positiv: Row 2 lots of lw

Negativ: Boarding process was bananas, plane is old, no organization at check in. It was like a mad max post apocalyptic hellscape. No lines or stantions. Just people pushing, no rules.

Negativ: Everything

Negativ: Everything

Positiv: All but one crew member where excellent. But the one girl. Made it perfectly clear that the passengers where an annoying part of her job not a pleasure. She had a sour face on her all flight. Everyone was talking about her.

Negativ: Seating is always uncomfortable on these short haul flights.

Positiv: Das Einzige was an Eurowings gefallen kann ist der Preis im Vergleich mit Swiss. Es ist eine Billigairline auf Niveau Easy Jet und Ryanair.

Negativ: Verspaetung, Beinfreiheit. Am Schlimmsten aber finde ich, dass sogar den Senatormitglieder der Zugang zur Staralliance Lounge verwehrt wird. Was soll das?????

Negativ: Boarding took ages. And there were no announcements telling passengers what was causing the delay.

Negativ: alles ok

Positiv: The crew was welcoming and friendly. The choice of movies was awesome.

Negativ: The seat i was in had many stains on it and there was garbage under my seat. Someone needs to clean better... Also, need to look at passengers more closely as at least 2 still had cell phones on at take off

Positiv: Hinflug mit Niki, Rückflug mit TUI fly, vor Kayak war noch Lastminute.com geschaltet, also alle verdienen kräftig mit, keiner ist verantwortlich, niemand an er Hotline kann verständlich eine Auskunft geben. Online einchecken war möglich, dann aber 90 Minuten am Schalter stehen wegen Kofferaufgabe, unmöglich. Sitze eng, Machine proppenvoll, Hinflug viermal verschoben. Stellt doch an der Bordtoilette auch noch einen Kassier auf, oder soll man das WC günstiger im Voraus buchen?

Positiv: When we arrived at the airport and went to the counter of Air Berlin turned out that the card is returned not including luggage. The flight from Tel Aviv to Berlin included a suitcase but not from Berlin to Tel Aviv. We paid 120 euros for luggage, although we have not seen an invitation not have paid everything in advance. No one tried to help us, and to explain and attitude was cold and arrogant.

Negativ: Verpflegung kostenpflichtig, boarding 1h verspätet

Negativ: No food, no entertainment

Negativ: An hour late to depart is never a good start.

Positiv: Seat was comfortable & flight was good

Negativ: The airport boarding process was a bit of a faff had to pass through 3 separate check points for passport before being allowed to board, the priority boarding thing is also not worth it..

Positiv: Checkin and security Quick passport control and luggage

Negativ: The plane was late, boarding process very slow, Lon wait to disembark

Positiv: Boarding Kontrolle etc. Sehr angenehm ohne Stress. Flug war pünktlich das Personal okay.

Negativ: Keine Verpflegung Wasser/ Saft (ohne Aufpreis). Sitze waren für 3h in Ordnung, hätte aber nicht länger dauern dürfen.

Positiv: Very fast check in. No problems

Negativ: Nothing

Positiv: I felt safe on board... the cabin crew members at least got that right. The toilets were clean.

Negativ: Better entertainment system... better food and more courteous cabin crew members.....

Positiv: Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful.

Negativ: Information

Positiv: Nothing

Negativ: Everything