Finde günstige Flüge nach Playa del Carmen

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— CUN
18. Jan — 25. Jan1
Hin- und Rückflug
1 Erwachsene(r)
Economy
0 Gepäckstücke
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Nützliche Infos - Playa del Carmen Flüge

Nebensaison

März

Hochsaison

Dezember

Günstigster Flug

215 €

Durchschnittspreis für Hin- und Rückflug

524 €

Top-Preis für Hin- und Rückflug

359 €

Top-Preis auf einfacher Strecke

291 €
Die beliebteste Reisezeit mit einem durchschnittlichen Preisrückgang von 2%.
Die beliebteste Reisezeit mit einem durchschnittlichen Preisanstieg von 6%.
Flug von Frankfurt/Main nach Cancún
(Durchschnittspreis in den vergangenen 2 Wochen)
oder weniger
oder weniger

Die besten Tipps, um günstige Flüge nach Playa del Carmen zu finden

  • Es gibt keinen großen Flughafen in Playa del Carmen. Der Flughafen von Cancún wird stattdessen genutzt.
  • Suchst du ein günstiges Ticket nach Playa del Carmen? 25 % unserer Nutzer haben Tickets nach Playa del Carmen für die folgenden Preise oder weniger gefunden: Von Duesseldorf Intl: 311 € für einen Hinflug - 352 € für Hin- und Rückflug, von Frankfurt/Main: 291 € für einen Hinflug - 381 € für Hin- und Rückflug, von Hannover 488 € für Hin- und Rückflug
  • Buche deinen Flug mindestens 1 Woche vor dem geplanten Abflug, um dir einen guten Preis zu sichern.
  • Die Hochsaison ist im Januar, November und Dezember. Der günstigste Reisemonat für Flüge nach Playa del Carmen ist März.
  • Gib deinen bevorzugten Abflughafen und deine Reisedaten in die Suchmaske ein und sieh dir die aktuellen Angebote für Flüge nach Playa del Carmen an.

FAQ - Flugbuchungen nach Playa del Carmen

Top 5 Airlines für Flüge nach Playa del Carmen

Ergebnis basierend auf Bewertungen von KAYAK-Nutzern
7,9
DeltaErgebnis aus 30281 Bewertungen
8,1Boarding
7,8Komfort
8,5Crew
7,8Unterhaltung
7,5Essen
Airline-Bewertungen
Positiv: "Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline."
Mehr zu Delta
Positiv: "Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline."
Positiv: "See previous comments"
Negativ: "See previous comments"
Positiv: "Everything was good."
Negativ: "All good"
Positiv: "The crew was nice"
Positiv: "All was great"
Negativ: "Nothing"
Negativ: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."
Positiv: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Negativ: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Positiv: "Crew was awesome"
Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"
Positiv: "Toller Service"
Positiv: "Amazing crewkeep"
Negativ: "Keep going"
Positiv: "The movies were entertaining"
Negativ: "Delays."
Negativ: "Bildschirmgrösse"
Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."
Negativ: "90 minutes on the taxiway is not what you want"
Positiv: "Flight was smooth, arrived early..crew was prompt and courteous."
Positiv: "The flight was very good in both directions. I was quite comfortable. On my return flight I left my e-reader on the plane. I didn't realize it until 2 days later. I called Delta and spoke with Tiffany. She was so helpful. She located my e-reader and I was able to go to the airport and pick it up."
Negativ: "Carry brewed decaf coffee."
Positiv: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Negativ: "Not enough pens"
Positiv: "When I finally got off the plane"
Negativ: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."
Positiv: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."
Positiv: "Nothing - missed flight"
Negativ: "Need to reschedule flight to tomorrow morning...."
Positiv: "Not much"
Negativ: "Seats very uncomfortable no room to move"
Negativ: "Flight was delayed."
Positiv: "Excellent check in and boarding service"
Negativ: "Cleaning of the airplane could be done better"
Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."
Positiv: "Fly attenden alwas with a beautiful smile"
Positiv: "Clean and spacious plane, relaxed and organized gate cre"
Negativ: "Crew member passing out ear buds ran out and never came back"
Positiv: "Got moved to an aisle seat instead of the middle. The flight wasn’t full so the crew planned ahead and got several people in our party better seats."
Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"
Positiv: "Almost everything."
Positiv: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"
Positiv: "Free movies on plane, quick boarding! Ok time :)"
Positiv: "Like the fact I could watch 2-3 movies. Love the gluten free options for snacks."
Negativ: "All of the couples were not assigned seats together. I've never seen anything so stupid. So before the plane took off, about four of us ladies from all over the back of the plane stood up and each jumbled a bunch of seats like a rubix cube so the men could then get up and go sit with their wives."
Negativ: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."
Positiv: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Negativ: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"
Negativ: "That we did not have a seat assigned"
Positiv: "Everything was great from boarding to landing."
Positiv: "Loved having the Movie and tv options on the flight, really passed the time"
Negativ: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."
Positiv: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Negativ: "Had all my jewelry stolen from my luggage!"
Positiv: "Friendly service"
Negativ: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"
Positiv: "Flight home was excellent as there was movies to watch and and snacks twice. Crew was great!"
Negativ: "Flight to Cancun was ok, wish there had been a movie on that flight. Crew was great!"
Positiv: "Flight attendants seemed nice"
Negativ: "Too tight in the seats"
Negativ: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."
Positiv: "Quick and everyone was friendly"
Positiv: "Boarding was easy"
Negativ: "Seats, the whole flight experience"
Positiv: "direct flight from bdl to cun."
Negativ: "reclining seats that doesnt give much room to person behind recliner"
Positiv: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"
Negativ: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"
Positiv: "Great selection of movies to watch."
Negativ: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."
Positiv: "great flight free movie going down"
Negativ: "no free movie/tv coming back"

Nice flight but from Entebbe to Amsterdam they didn’t get me what I requested for the baby.

Just average

Baggage drop-off könnte schneller sein, die FlugbegleiterInnen könnten freundlicher sein

Positiv: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Negativ: "No suggestions."
Negativ: "It's KLM. What else do you need to know."
Positiv: "Usual faultless KLM experience"
Negativ: "Nothing."
Positiv: "Everything works and quick to get to destination."
Positiv: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Positiv: "Yes"
Negativ: "Everything was good"
Positiv: "Comfortable seat, great crew."
Negativ: "Flight delayed, no USB port and no entertainment"
Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."
Positiv: "Top sympathische Crew"
Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."
Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."
Negativ: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."
Negativ: "Too hot inside the aircraft"
Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"
Positiv: "Crew was friendly"
Negativ: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."
Negativ: "pünktlichkeit"
Positiv: "the drinks"
Negativ: "seat reservation. having to pay for luggage...."
Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."
Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"
Negativ: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"
Positiv: "was a standard flight, in a standard quality - nothing bad"
Positiv: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Positiv: "super"
Negativ: "alles gut"
Positiv: "I love the food"
Positiv: "Alles ok"
Positiv: "Quick flight"
Positiv: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"
Negativ: "Turn the lights on early making it hard to sleep"
Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"
Positiv: "Good comfortable seat with extra leg room. Pleasant crew."
Positiv: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Negativ: "Boarding could be better"
Negativ: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Negativ: "Still waiting to board after missing this connection had to be booked on another airline"
Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."
Positiv: "Everything was clean and well organized."
Negativ: "The flight was delayed 1 1/2 hours."
Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."
Positiv: "Friendly crew."
Negativ: "So many people on a 747!!"
Positiv: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Negativ: "No complaints about anything."
Positiv: "Comfort was better than on the previous Dash-8. Food was OK."
Negativ: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Negativ: "Didn’t happen."
Negativ: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Positiv: "Service, technology"
Negativ: "Could not print by boarding card and was not allowed to board in Amsterdam"
Positiv: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Negativ: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip.

Negativ: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Negativ: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Negativ: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"
Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"
Positiv: "Freundlichkeit des Personals"
Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."
Negativ: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Positiv: "The seat was very comfortable."
Negativ: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Positiv: "Everything! The service was exceptional!"
Positiv: "Friendly crew"
Positiv: "Great crews, excellent customer service"
Negativ: "We had a short delay"
Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"
Negativ: "Sehr laut! Eng gestuhlt"
Positiv: "The cue lines per zone are a brilliant idea!"
Negativ: "Great experience"
Positiv: "The transfer times were excellent"
Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("
Positiv: "srfghj"
Negativ: "fghjkl"
Positiv: "Fantastic Crew!"
Negativ: "Seats are comfortable but tight."
Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."
Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."
Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"
Negativ: "Verspätung"
Positiv: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Negativ: "Le capitain et l’aterrisage"
Positiv: "Nothing"
Negativ: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Negativ: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"
Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"
Positiv: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Negativ: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"
Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."
Negativ: "Plane left more than 40 minutes late with no explanation or apology."
Positiv: "It was a wonderful flight and service . Hospitality and welcoming."
Negativ: "Nothing everything was amazing ."
Positiv: "I like the service. They caring and give snacks, comfort and overall"
Negativ: "None. I like everything"
Positiv: "Average"
Negativ: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"
Positiv: "Nothing"
Negativ: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Positiv: "Priority boarding with kids"
Negativ: "Nothing special just like easyJet ir Rayanair"
Negativ: "Couldn't make the connection....Overall....an aweful experience!"
Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"
Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"
Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."
Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."
Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."
Positiv: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Positiv: "I would like to come on time each trip because I got two late time before with airfrance"
Positiv: "Der Flug ist wegen Schlechtwetter abgesagt worden. Dagegen kann man nichts sagen. Aber...."
Negativ: "Das wir zum umbuchen über zwei Stunden in einer Schlange stehen müssten war eine Zumutung."
Positiv: "Pünktlich, sehr unkompliziertes Boarding, nettes Personal. Ich bin mehr als bespannte am Zielort angekommen. Gerne wieder."
Negativ: "Das Essen war eher mäßig, aber dass es überhaupt etwas zu essen gab auf einem Flug von unter einer Stunde fand ich sehr positiv, wenn auch nicht unbedingt nötig."
Positiv: "The airbus 380 was great and the staff very nice"
Negativ: "Too mych bad smells after a few hours"

Horrible flight

Negativ: "Arrived late."
Negativ: "15 Minuten Verspätung"
Positiv: "Flight on time and professional crew"
Negativ: "N/a"
Negativ: "Flight was delayed 2hrs."
Positiv: "The crew was great"
Negativ: "Check in on line was diffucult and did not include opportunity to precheck a check in bag. Acwaste of time fir everyine in line"
Positiv: "Good flight"
Negativ: "To have us sit together"
Positiv: "On time"
Negativ: "Smelly WC and crew"
Negativ: "Seats had even less legroom than the worst US airlines. I'm and 5'8" and I could barely fit my knees and once the person in front of me decided to recline his seat I couldn't even do that."
Negativ: "Entertainment or WiFi being available"
Positiv: "Nothing. Iberia Airlines employs theives."
Negativ: "Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again."
Positiv: "NICHT"
Negativ: "Ich habe eine minute zu spaet gekommen und die Flug war schon zu. Keine flexibilitat fuer ein Frequent Travel, den remote bus hat gerade den Passagieren nach Flug. Keine angebot zu mir bringen mit andere bus oder fahrzeug."
Positiv: "Perfect timing, pilots throttled up to catch up on a delayed departure, absolutely bang on. Cabin crew were great. Comfortable seats with recline."
Negativ: "Inside could do with a clean, but it was an older 737 workhorse, typical wear & tear. I paid more than expected but I did get a good reliable service."
Positiv: "Nada"
Negativ: "El vuelo salió atrasado . Teníamos acientos en AM+. Incómodos El sistema de entretenimiento no funcionó. Pedimos que lo vean para arreglarlo. Nadie nos acercó con respuesta. Mal trato del personal a bordo"
Negativ: "The plane is in terrible shape"
Negativ: "Your customer service center is useless. The representatives do not help, they are mean and patientless."
Positiv: "There was great service at the desk when I needed to have my flight rescheduled. Friendly staff in flight as well."
Negativ: "Having less than an hour to deplane, go through immigration, them security just isn't enough time between flights. I missed my plane as Guadalajara immigration took almost 2 hours at 5:45am. I then had to add another flight to my itinerary. Planes are somewhat old."
Positiv: "The entertainment"
Negativ: "Lack of snacks, prefer chips"
Positiv: "Choice of beverages was good, flight attendants impeccable."
Negativ: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."
Positiv: "We boarded fast and we arrived on time"
Negativ: "I requested a "Fragile" label for my suitcase. They said they ran out of them. When I came back home, they had break 2 memories. One of them from the conference I taught. I tried to wrap them as tight as possible. I am aware of the risks of carrying fragile things but I can't stop thinking that the label might had helped avoiding things getting break. Flight Attendance were not very friendly. They were not rude but defiantly not friendly"
Positiv: "Entertainment options"
Negativ: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."
Positiv: "Alles in allem ein sehr angenehmer Flug in einem modernen Flugzeug mit einer großen Auswahl an Bordunterhaltung. Pünktlich und freundlich. Auch alkoholische Getränke inkludiert (was in Amerika schon lange nicht mehr Standard ist)."
Negativ: "Das Essen war nur mäßig."
Positiv: "Quick flight, ease going through customs"
Positiv: "I didn't have a seat and was upgraded to first class, which was AMAZING."
Negativ: "Horrible customer service and delayed all our plans"
Negativ: "Lack of entertainment"
Positiv: "Nothing!!!!"
Negativ: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"
Positiv: "We made it"
Negativ: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."
Positiv: "Same as above"
Negativ: "No issues"
Positiv: "Surprise first class!"
Positiv: "The amenities (entertainment, in-flight service) were limited."
Negativ: "Upon deplaning in Cancun, an attendant asked me if I was staying there. I indicated that I was not, that I had a connection. He clearly knew I was about to be led astray, but he did nothing to prevent it. Maybe there was nothing he COULD do, but if so, why bother to ask?"
Positiv: "Boarding went smoothly."
Negativ: "Aeromexico was unable to provide the boarding pass for our second flight on the itinerary (operated by Delta) when we checked in in Mexico City (our checked bags were tagged all the way to Minneapolis though). They informed us that we would need to go to the Delta ticket counter when we arrived in Cancun (with a short layover). This is an unacceptable level of service."
Positiv: "I try to fly on the best airlines due to the service, however the service has gone down"
Negativ: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."
Negativ: "I had to document my luggage in every airport"
Positiv: "Nothing"
Negativ: "Got to the airport 2 hours before my flight to fly domestically. Waited 1.5 hours in line. Everyone who worked there didn't give a damn about anyone's situation. This isn't the first time the experience was miserable. I recommend viva or volaris. This airline can't get it together."
Positiv: "It was ok from mexico city to cancun"
Negativ: "All the bad experience in mexico city only"
Positiv: "Nice plane"
Negativ: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."
Positiv: "The plane is very comfortable"
Negativ: "Delayed"
Negativ: "Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar"
Positiv: "The crew on this flight was amazing."
Negativ: "The seats, my Gawd...felt like I was sitting on marbles. And this priority board issue. Why say you have priority boarding and be the third zone???"
Positiv: "attendants heard your grievances."
Negativ: "i got there around 5am for a 7am flight. it took those 2 hours to check me in. and then ran to the plane so i would not miss it."
Positiv: "Confortable seats and entertaiment"
Negativ: "Late boatding"
Positiv: "Die Flugbegleiter waren aufmerksam und freundlich."
Negativ: "Leider war das Essen sehr schlecht, zudem waren die Fenster nicht steuerbar."
Positiv: "Das Personal war sehe aufmerksam und freundlich."
Negativ: "Das Hähnchen sah sehr eklig aus, die Pasta war fad."
Positiv: "Das Personal war nett und aufmerksam und hat immer geschaut, ob ich noch etwas möchte. Es gab Kekse als Snack."
Negativ: "Leider war das Frühstück nicht wirklich angemessen für die Business Class. Geschmacklich war es nichts. Es ist, wenn man den Platz verlassen will, sehr eng in der Business Class, der Sitz an sich ist gut."
Positiv: "Buenas actitudes"
Negativ: "Missed flight due to my connection flight being iver one hour late"
Positiv: "Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch. Good selection of movies and television shows. Airline stewards were nice."
Negativ: "All three of our flights were delayed. It was stressful trying to get to new gates and not sure if we would make our flights or not. No explanation why there was delays. However, this worked out to our advantage or we would have missed our flights."

Everything was fine with the flight. Terminal 5 caused delay with vehicles obstructing bus coming to pick us up. But flight & crew were great.

Am boarding pass hiess es Security wird am Terminal 1 in Wien sein. Leider bin ich den ganzen Weg hingegangen um nachher zu realisieren, dass es dich Terminal 3 war.

Die neue Business Class von BA ist sehr gut!

I was robbed of my flight, I was improperly re routed, I was abandoned at the airport and told there was nothing they could do after being improperly rerouted, except call and file a complaint offered an apology by customer service. I filed a complaint and I have still not heard anything back. I was forced to purchase 3 additional flights and still not even offered a credit for the error of BA and their counter attendant.

Nette Crew, schlechtes Catering. Business Class innereuropäisch lohnt sich nicht

I was not allowed to board flight since I have Indian passport, why is airlines selling tickets when people who has Indian passports is not allowed to board flight.

Positiv: "freundliche crew"
Positiv: "pünktlich"
Negativ: "sehr eng"
Positiv: "War alles okay"
Negativ: "Für kurze Strecken okay."
Positiv: "Pünktlichkeit"
Negativ: "Organisierte Wege zum Gate und Überblicke darüber"
Positiv: "Eine brandneue Maschine, sehr komfortabele Sitze, guter Service in der C"
Positiv: "I got an aisle seat right near the bulkhead with so much leg room. There were so many free amenities. It was the biggest plane I'd ever seen - very well kept and clean. Crew was nice and quick with service."
Negativ: "The window seats in these new airplanes are freezing."
Positiv: "Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience."
Negativ: "The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments"
Positiv: "Es war nur okay"
Positiv: "FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!"
Negativ: "5 stars all around"
Positiv: "We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall."
Positiv: "N/A"
Negativ: "The flight was delayed too much for the connecting flight to Leeds. Detour to Vienna - Amsterdam - Leeds. I had to run to catch the Amsterdam flight - not easy for 72 yrs old with newish hip! Now 2hrs at Schippol and may get home by midnight."
Positiv: "Guter Service und kompetente Crew"
Negativ: "Probleme beim Boarding mit meinem Online Ticket. Die Dame am Schalter war sehr gestresst und hat mir daraufhin einfach einen anderen Sitz zugeteilt. Sehr verwirrend!"
Positiv: "Passt scho"
Negativ: "Nix"
Positiv: "Freundliches Personal"
Positiv: "3 food servings, ice cream, kids package"
Negativ: "Old screens, no usb chargers, old plane."
Negativ: "Flug wurde storniert und einfach einen ganzen Tag nach vorne verlegt. Keine 24h Hotline??? In den USA aus der Hotline geflogen, da zu viele Anrufer...Boarding bei BA immer zu früh"
Positiv: "On time"
Negativ: "Cleanliness Pockets in seat all in disarray with crumpled dirty pamphlets and magazines. Felt unsanitary"
Negativ: "Keine Getränke. Wenigstens Wasser kostenfrei wäre wünschenswert Sitzabstände sehr eng bei der neuen Kabine. Boarding war Recht chaotisch trotz Gruppen Einteilung."
Positiv: "Boarding, geregelte Einstiegsgruppen"
Negativ: "Nicht mal Wasser umsonst an Board"
Positiv: "The crew was nice"
Negativ: "Nothing"
Positiv: "The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight."
Positiv: "The crew was attentive and smling and fun..the chicken curry was awesome--nice detials on this flight."
Negativ: "Again seated next to the restroom and the chemical smell but really everything else was wonderful--"
Positiv: "Left relatively on time, friendly crew, clean cabin, and good enough"
Negativ: "Completely disorganized boarding from front and back of aircraft led to clogged isles as people from the back tried to make it to the front and visa versa."
Positiv: "Gesamter Ablauf ohne Probleme. Sehr reibungslose und eingespielte Abläufe am Frankfurter Airport."
Negativ: "Pilot sehr wortkarg, Landung etwas holprig."
Positiv: "Das Flugzeug hatte in Hamburg 2Stunden Verspätung. Wetter: London ruhig Gutscheine: Ja Durchsagen: nicht oder sehr schlecht zu verstehen. Ausstieg aus der Maschine: 30 Min. warten !"
Negativ: "Getränke an Bord: kostenpflichtig zu Flughafen Preisen Warum eine Business Class für 99€ Aufpreis angeboten wird obwol es lächerlich ist, ist nicht nachzuvollziehen. Insgesamt eine miserable Leistung."
Positiv: "Entspannte Sicherheitskräfte beim Security Check, pünktliches Boarding, ruhiger Flug, sympathische Flugbegleiter und pünktliche Ankunft-alles Top!"
Negativ: "Nichts"
Positiv: "Nettes Personal und termintreuer Flug."
Negativ: "Die Sitze waren sehr eng. Ich wurde überredet meinen Handgepäckkoffer einzuchecken und nun ist er kaputt und der Schaden wird nicht reguliert."
Negativ: "nach mehreren Stunden ohne Information fiel der Flug aus. Bodenpersonal wurde im Stich gelassen."
Negativ: "2,5 Stunden Verspätung mit nur sehr mangelhafter Information. Immer nur tröpfchenweise Informieren und so spät als nur möglich. Anstatt die 2 Stunden in der Lounge zu warten durfte ich sie stehend in der nicht klimatisierten Wartehalle verbringen. Anschluß verpasst, das ergebnis war eine um einen ganzen Tag verspätete Ankunft am Ziel. Das ist schon das 2. Mal mit BA, ich hätte beim ersten mal schon daraus lernen sollen und diesen Billigflieger nicht mehr nutzen sollen.,"
Positiv: "Gute Beinfreiheit auch in der Economy Klasse."
Negativ: "Verspätung! Anschlussflug verpasst!"
Negativ: "Und wieder Verspätung!"
Positiv: "I like being serviced dinner on the flight. I like the personal iPad to watch movie."
Negativ: "The seating was a little tight."
Positiv: "Kaum Platz an den Beinen. 1h Verspätung"
Positiv: "Excellent service from all British Airways crew that we dealt with"
Negativ: "Lost luggage. One of our suitcases never arrived at JFK. A lot of food was served which was nice but quality of food was mediocre. Very high salt content. Not many options for diet restricted travelers."
Positiv: "Das meiste Personal war sehr freundlich."
Negativ: "Das Essen war okay, nicht besser oder schlechter wie auf anderen Flügen. Es wurde ausreichend zum Trinken verteilt. Die Sitze waren fast a bissi zu eng."
Positiv: "Pünktliche Landung, 23kg Grenze bei Handgepäck"
Negativ: "Handgepäck musste aufgegeben werden, Wenig Fußfreiraum"
Negativ: "Flugverspätung"
Negativ: "Leider konnte ich meinen Norm-Koffer nicht als Handgepäck mit in die Kabine nehmen und musste ihn aufgeben, entgegen der Vorankündigung. Offensichtlich war zuviel Gepäck mit an Bord."
Positiv: "Nothing"
Negativ: "Flight was cancelled with no notice.or explanation Stuck at Heathrow no alternatives available. We are a party of 7 3 young children and 1 disabled passenger . Now one of us flys tomorrow via Madrid, and palma before mahon. All others fly Sunday via Barcelona. Hol ruined disgrace"
Positiv: "Entertainment on board"
Negativ: "Late. No other flights to Milan for 12 plus hours. Rerouted to a different airport. Rental car at Mxp so have to taxi back and forth. Missed tours etc. no apparent reason for being late. Weather was fine."
Positiv: "Nothing."
Negativ: "Cramped, uncomfortable seats. Minimal legroom. Food and beverage for purchase. Luggage charged for. Group boarding. All on a so called premium airline, for a premium price. If I want Ryanair, I’ll fly Ryanair."
Positiv: "Price OK, bag checked."
Negativ: "Checked in 100mins early with prior assistance request, told to wait in general area. After 15mins no wheelchair, BA agent said wait longer. After 30mins still no wheelchair, BA agent would not call to check; said keep waiting "we don't know how long for, but its on them (Deutsche Red Kross) to get you to gate without missing flight"! After 60mins, airport info agent checked & said chair was coming. After 75mins, DRK agent arrived with 2 wheelchairs and wasted time trying to find a second passenger needing assistance. Agent then rushed us through terminal with no opportunity to get food or drink or use bathrooms. Got to very remote gate 15mins before departure, and boarded last. Don't use BA Hamburg if you need assistance."
Positiv: "Von Vier Reisenden konnten auf dem Rückflug nur 2 online eingecheckt werden. Das Problem hatten aber viele Mitreisende. Das Personal am Check In Schalter kümmerte sich darum(top!!), sodass die restlichen 2 Personen mitreisen konnten. Andere hatten weniger Glück."
Informationen zu COVID-19

Sicherheitsmaßnahmen von Fluggesellschaften, die nach Playa del Carmen fliegen

Fluggesellschaften, die nach Playa del Carmen fliegen, haben zusätzliche Sicherheitsmaßnahmen ergriffen und ihre Richtlinien angepasst, um Reisende in der aktuellen Situation besser zu befördern. Die Richtlinien variieren je nach Fluggesellschaft.

Erhöhte Hygienemaßnahmen

Das Flugzeug wird täglich gereinigt. HEPA-Filter wurden auf Flügen nach Playa del Carmen in der Kabine installiert.

Maskenpflicht

n Bord muss ein Mund- und Nasenschutz getragen werden. Masken werden auf Flügen nach Playa del Carmen bereitgestellt

Abstandsregeln für Sitzplätze

Sitzplätze in der Mitte auf Flügen nach Playa del Carmen nicht verfügbar

Tests vor dem Flug

Antikörpertest, Test auf Symptome auf Flügen nach Playa del Carmen

Flexible Stornierung

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