Finde günstige Flüge nach Puerto Plata

"Delay"

Positiv: "Guter Service, es hat immer Snacks und Getränke zur Verfügung. Toiletten sauber."
Negativ: "Einige Mitarbeiter waren ziemlich demotiviert."

Positiv: "Die Crew wahr sehr nett und aufmerksam."
Negativ: "Mehr Auswahl an Filmen könnte sein."

Positiv: "Bei diesem knappen Abstand zwischen den Sitzen sollte man die Lehnen nicht bewegen können."

Negativ: "Teach Swiss Airlines stewardesses Lorena kãrli and Sabrina stadler manners. They are impolite and racist. Typical cold Swiss hospitality"

Positiv: "Crew was particularly lively and friendly. The chocolates were awesome"
Negativ: "No entertainment throughout"

Positiv: "Food was great and abundant. Frequent service"
Negativ: "Seats are too tight for such a long flight"

Negativ: "im hinteren Teil ist der Gang etwas gar eng zum laufen"

Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"

Negativ: "Nothing. The best airline I've flown across the board."

Negativ: "Grosse Verspätung, alte und unbequeme Sitze"

Positiv: "Die Crew war nett und da war trotz guter besetzung des Flugs genügen Platz für Handgebäck in den overheads"
Negativ: "Wir hatten Pech, da wir wahrscheindlich im ältesten Flugzeug der Flotte flogen. Wir sind gut angekommen aber mit etwas modernerer innenaustatung wre das ganze noch angenehmer gewesen."

Positiv: "Die Crew war OK, die Monitore waren gut, die Maschine der Edelweiss eine A330-300 (Chäsrueg) ist eher neu, sieht man auch an den WC"
Negativ: "Der Sitzabstand ist eine Katastrophe und auf keinem Fall 31inch wie es auf Seatguru steht und wird mich davon abhalten jemals wieder Edelweiss zu fliegen, jeder Passagier über 170cm wird leiden."

Positiv: "The crew was very nice. Seats were pretty comfy."
Negativ: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Positiv: "The flight was ok, nothing special."
Negativ: "The landing was a little rough, we took a bit of turbulence and it was not pleasant."

Positiv: "Amazing food, There were pillows, blankets and earbuds on every seat. Really a great flight overall and I would fly with them again."
Negativ: "The only minor complaint was that the seats are so small that when the person in front of you reclines, you literally can’t get out of your seat."

Positiv: "Everything was perfect."

Positiv: "Freundlich, Stiz ist angenehm"

Positiv: "Ja"
Negativ: "Zügiger einsteigen."

Negativ: "Verspätung, Informationen beim Boarding"

Positiv: "Die Crew war sehr aufmerksam. Die Sitze sehr bequem"
Negativ: "Schlechte Benfreiheit. Insgesamt sehr eng in dem aus gebuchten Flugzeug"

Negativ: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."

Negativ: "Poor desk service Food at breakfast A joke"

Positiv: "Great service on board, easy boarding, on time departure and early landing"
Negativ: "Seat pitch is a bit narrow and seats not as comfortable as they could be (short-haul business)"

Positiv: "The pilot had to land with rough wind, he did a good job and the peace of chocolat we always get leaving the plane."
Negativ: "Swiss was delayed for in total 1 hour (start incl. landing), the sandwiches with Swiss are terrible in general, nothing extra to drink or eat although the delay and time of flight made it impossible to have dinner."

Positiv: "The flight waited for us as transit after delay of the firs flight from Munich"
Negativ: "1. the food was a disaster. 2. The noise on the flight from a group of passengers was terrible, no way to sleep or rest. 3. The staff did not try to calm the people the steward laugh me when I complained.."

Positiv: "Sehr nettes Personal"
Negativ: "20 Minuten Verspätung, wie fast immer ab Tegel..."

Positiv: "We had a turbulent trip but our pilots were very competent and got us to Zuroch safely. Bathroom was pretty clean."
Negativ: "The plane was an older model and very outdated. The flight attendants gave us a choice between chicken or vegetarian pasta. I chose chicken, but it was actually beef. The salad was literally iceberg lettuce and a slice of cucumber. Overall, the meal was one of the lowest quality I've ever had in am airline. The outdated onboard entertainment system was annoying to operate and it was impossible to even see the screen when the person ahead leaned back."

Negativ: "Essen war gut."

Positiv: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Negativ: "Flight was delayed. Had to get a different flight because we would miss the next flight."

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Negativ: "Special Meal war nicht wie bestellt verfügbar."

Negativ: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."

Negativ: "Verspätung"

Positiv: "Es war alles im grünen Bereich, wenn man einmal vom allgegenwärtigen Sound von gefühlt 100 übermüdeten Kleinkinder und Babies absieht. Die Sandwiches schmecken gut und die Biberli auch. Eine gute Verpflegung für einen solch kurzen Flug."
Negativ: "Schade, dass der Flug so spät ist. Ich sags jetzt trotzdem, auch wenn laut Watson nun alle Flugbegleiter/innen mit den Augen rollen werden: Ich vermisse den Tomatensaft. Er befriedigt mein Bedürfnis, ein Glas in der Hand zu halten und gleichzeitig etwas salziges zu mir nehmen zu können."

Positiv: "The service"
Negativ: "No entertainment"

Negativ: "Seat would not recline. Long fight cramped 27B"

Positiv: "Netes Personal, Gutes Essen, Viel Essen, Schöne Sitze"
Negativ: "Bordunterhaltungssystem stark veraltet sowie nicht funktionsfähig (Flugkarte fehlt, Filme werden mit extremen Bildstörungen abgespielt, Sehr schmaler Sitz, wenig Beinfreiheit, Ein Flug mit United ist da sogar besser!!!"

Negativ: "Kurzfristiger Wechsel des Flugzeugs, Änderung des Sitzplatzes"

Positiv: "Verständnisvolle Flugbegleiterin, die uns auf zwei freie, nebeneinanderliegende Sitzplätze hinwies."
Negativ: "Beim Check-in wurden uns (im Gegensatz zu den anderen Passagieren) keine Sitzplätze zugeteilt. Beim Boarding wurden uns, obwohl wir gemeinsam gebucht und eingecheckt hatten, Sitzplätze in zwei verschiedenen Reihen zugeteilt."

Positiv: "Crew war trotzdem bemüht"
Negativ: "Getränke vorab fürs lange warten wären gut gewesen. Die Hitze im Flugzeug war unerträglich, die letzten 20 min. wurde es dann doch noch besser."

Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."
Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."

Positiv: "Sehr freundliches Personal am Check-in"
Negativ: "Keine Lademöglichkeiten/ Steckdosen etc. Im Flieger"

Positiv: "Chocolate Mövenpik ice cream"

Positiv: "Freundliche Bedienung"
Negativ: "fast 4 Stunden verspäteter Abflug, ca. 1.5 Stunden nach Boarding stand der Flueger noch immer am Dock"

Negativ: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Positiv: "Pünktliches Boarding, Abflug und Landung. Sehr kompetente und hilfsbereite Mitarbeiter"
Negativ: "-"

Positiv: "Moderne Ausstattung. Freundliches Personal"
Negativ: "Tablet mit Essen hält nicht auf der Ablage und muss gehalten werden. Essen ist nicht gut."

Positiv: "Booked a flight to Europe. Online check in easy. Luggage dropoff at JFK had no line for online check in. Flight was on time, my luggage arrived in my final destination fine (had 1 transfer). Crew was efficient and attentive."
Negativ: "Spaces for seats in the economy class are shrinking. With Swiss Air, seems more so as the seats recline quite a bit which is of course good for an 8-9 hours flight. However if the passenger in front of you reclines their seats, you absolutely are forced to recline yours immediately, otherwise no one will fit. Flight attendants have to ask passengers to put the seats back from reclining during meal service so people can open the food tray and are able to access it, that is how much the seats tilt."

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Positiv: "let me wait for next flight 24 hours later"
Negativ: "getting me on my flight and let me wait for 24 hours"

Positiv: "The crew on my flight was excellent. Thank you."

Positiv: "Great crew!! Super nice"
Negativ: "Food"

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Positiv: "Boarding in Frankfurt was pretty good as all zones had their own gates- somethinh I am missing at YYZ."
Negativ: "Legroom is getting tighter and tighter in the Economy class and meals are getting smaller and smaller as the trays are apperaing bigger and bigger..."

Positiv: "Surprised with an upgrade to premium economy. Food and service was good. Entertainment system was good and worked well."
Negativ: "Some folks should not be allowed on airplanes...for some reason this flight had more than its fair share of ignorant, slovenly passengers."

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "Very friendly crew. Great food. Good entertainment system. I sat in premium economy so can't say what the economy section was like."
Negativ: "Plane was damn cold!"

Positiv: "In flight attendance was excellent and we were nearly overfed with plenty of drinks, snacks and meals. It was nice to see both young and elderly ladies as air hostess. This is a strong statement in non discrimination on Account of age in employment. To see a red Indian lady among them was very refreshing."
Negativ: "Dimming of the windows was not user friendly and we had to put up with bright reflected lights from clouds. On ground both in Calgary and Vancouver the wheel chair attendance was not at the same level as in Frankfurt where it had been given with paramedic competence."

Positiv: "only The crew inside the airplane and the airoplane"
Negativ: "Every one in Lufthansa are so rude expect the crew"

Positiv: "Great crew"
Negativ: "Nothing"

Positiv: "the chairs was comfortable , staff was friendly and service in general was good"
Negativ: "Food was not good"

Negativ: "This was a terrible flight. We were delayed and rerouted to Toronto but not given enough information. We spent an average for an hour waiting for take off each time."

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "Movie selection was great! Thank you for having a vegetarian food option."

Positiv: "Flight attendants were nice and always had drinks available."
Negativ: "Someone directly behind us had horrible body odor. Made for a sickening beginning and decision to always carry some Vicks."

Positiv: "I can't fault Air Canada Cabin crew - they are absolutely wonderful. I had a situation with a woman who decided she wanted to take my window seat and the cabin crew was amazing with how they handled the situation. They are always so friendly, attentive."
Negativ: "Boarding at Frankfurt airport was God Awful. The supervisor there was so rude to people, treating us all like cattle. The boarding process was unorganized, confusing, we were getting conflicting instructions from staff and then verbally abused by the supervisor there."

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Positiv: "Very nice and attentive on board crew Acceptable space and seat comfort in regular economy New and well working entertainment system"
Negativ: "Boarding process was poorly organized, crew started the passport checks too late and caused delays on the boarding since people were still stuck in the passport lineups when their zone was boarding. All my documents were re-checked despite a "doc ok" stamp from the first go."

Positiv: "Business class seats and the overall service"
Negativ: "Flight was late and the movie selection in English is pretty old."

Negativ: "They sold my mom's tix. Didn't let her board. She had to buy new ticket!!! For 1200!!! Terrible experience"

Positiv: "THE FOOD SELECTION WAS GREAT."
Negativ: "I WAS TOLD THE FLIGHT WAS FULL AND I OVERHEARD THE FLIGHT ATTENDANTS BRIEFING THE PARENTS SAYING THERE WAS 17 INFANTS ON THIS FLIGHT. I THINK IT WOULD BE GOOD TO HAVE ALL THE PARENTS WITH INFANTS/BABIES TO SIT IN A SECTION DESIGNATED FOR THEM TO ACCOMMODATE THEIR NEEDS AS A FAMILY. IT DOESNT MAKE FOR A PLEASANT FLIGHT WITH BABIES CLIMBING ALL OVER THE SEATS. I GET THATS IT DIFFICULT TO TRAVEL WITH BABIES AND KEEP THEM ENTERTAINED WHICH IS WHY ITS BETTER TO BE AROUND OTHER PARENTS IN THE SAME SITUATION. THEY CAN SUPPORT EACH OTHER."

Positiv: "the service was great"
Negativ: "the movies were old"

Positiv: "Good movies, ok food"
Negativ: "Pathetic legroom, sickeningly uncomfortable"

Positiv: "The upgrade with the food, and the entertainment"

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "Food ..the air hostess had a fake smile"
Negativ: "The staff is old school and very hard on single travelers who are not white Very rude when I asked some questions ,,.. They seem to think low bout the bout their Indian customers .. They need to be educated some of the Indians can be law abiding and decent people who Can be citiEns of Europe or the US Their thinkng is very racial or prehistoric Only reason I didn't make a scene of it is because I was jet lagged Be careful next time or just don't give me a ticket !!"

Positiv: "Comfortable, nice new plane. As best as you can expect for a long flight in a small space."
Negativ: "The dinner wrap was not great. The tea was undrinkable. Delay due to de-icing."

Positiv: "I arrived safely!"
Negativ: "This was an AIR CANADA operated flight. Considerably less comfortable than the 3 LH operated legs of my recent trip to Kenya."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Positiv: "Lufthansa was amazing food, entertainment, condition of plane, service, etc... Compared to Air Canada! We had a Aur Canada ticket but it was Lufthansa operated. However, Lufthansa comfort not as good as we were cramped in small seats and couldn't see out on the long daytime flight because the window passenger closed all the windows (it was like being cramped in a cardboard box for ten plus hours... Thank heavens for the great drinks, food, water, and entertainment."
Negativ: "Small seats. Window shades down all day on a daytime flight."

Positiv: "Nothing"
Negativ: "See above"

Negativ: "Seating - I had to ask for a different seat as I am a tall large man who does not like to sit in the middle. Seating was changed upon request."

Negativ: "I had my checked baggage held up in Calgary for one day. Then on the way back it was held up again in Calgary. This time it took 6 days,and no one could tell me where it was. It will be my first and last Air Canada flight."

Positiv: "Flight attendants were friendly and considerate. Food was satisfactory and timed appropriately. Entertainment device worked and offered adequate variety. The aircraft itself was clean and comfortable. It was not overly air-conditioned as aircraft tend to be."
Negativ: "Boarding was slow and confusing: verbal instructions conflicted with posted signs, and it was hard to choose the right lines. Arrival in Canada was a nightmare! Customs and security were confusing, inefficient, and staffed by people who had little patience. There was much yelling and running around., there appeared to be little sympathy or concern for the dozens of passengers who were attempting to make connecting flights, and it was ridiculous to announce that security closed at 9p.m. .when there were planes on the runway awaiting connecting passengers and people with boarding passes who were not allowed to catch their flights."

Positiv: "We didnt fly air canada, it was a partner airline that was great, they provided food and had lots of movie options."
Negativ: "My girlfriend and I booked our flights about 10 months in advance and had selected seats next to each other for all of our Air Canada Flights. Somehow all of these seats were changed without an update to us. We did not sit together at all on any of our flights and were put in middle seats, which is not what we originally requested. We were both very upset with this as some of these were long flights."

Positiv: "Staff were very nice"
Negativ: "2 out of 4 of my meals were incorrect. I had asked for vegan meals and 2 of them were clearly not vegan."

Positiv: "Food and entertainment."
Negativ: "I couldn't change my seat. I was stuck in the middle seat."

Positiv: "Nice and professional crew."
Negativ: "Customer service not very helpful. My luggage did not make connecting flight and was late arriving to destination. There was not any sense of urgency in getting my luggage to me quickly. I had to call several times for results. I did not have my luggage for more than 24 hours and nothing was done to compensate me in having to purchase basic necessities such as hygienic items."

Positiv: "The flight attendants were kind and helpful!"
Negativ: "This was the last leg of a 24 hour journey from Venice to Seattle for my sister and me. After having a 3 1/2 hour layover, our plane was supposed to leave at 6:30 PM and kept getting delayed. One of the biggest frustrations was the lack of communication by the staff! We could see them at the counter where our gate was but no one would come out and talk to us! Our plane finally got off the ground at 8:30 PM!"

Negativ: "My luggage is lost and I still don't have it!"

Negativ: "No good movies or music"

Positiv: "nice, helpful staff relatively organised boarding"
Negativ: "very little selection in movies tight quarters food tasted old and was little: shredded carrots as salad and probably best part of meal"

Negativ: "need more room in economy class."

Positiv: "Plane are amazing! Enough room for each person and service was amazing, both at the checkin gate and on the plane."

Positiv: "Great flight crew, amazing plane, nice food and drinks, entertainment system, and pillows + blankets offered! A+"

Positiv: "Service was great, food provided on our international flight was delicious and more than plenty. Beverages were tasty, the check-in and boarding process was very smooth and well organized. My wife and I definitely had a great experience."

Positiv: "Nice crew,moving all the time, food was good."
Negativ: "A little bit colder than I expected."

Positiv: "Premium plus was a good deal with good seats and smaller, almost separate cabin. Food they served was okay."
Negativ: "The crew, from the moment we boarded, was terrible. One flight attendant was very rude to my wife, another was rude to me. Another backed a beverage cart right into my wife as she was retrieving her bag from an overhead bin. In comparison to the two other flights we were on recently, where the crew was helpful and pleasant, this crew was cranky and incompetent. Also in comparison to Austria Airlines, United's food and beverage service was stingy."

Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"

Positiv: "fast boarding process. checked in bags for free due to full flight. Crew were very helpful and serviced with a smile throughout the journey. Baggage was on time on all the airports. On flight entertainment was very good. leg room good in all the flights."
Negativ: "Seats should be more comfortable for such a long journey. economy class seats has very less support especially for the 11 hour flight."

Positiv: "Poor"

Positiv: "Very comfortable, lots of space between seats!"
Negativ: "Flying on United was surprisingly much better than our flight on Lufthansa"

Negativ: "The staff at the United gate in Munich was rude and not helpful at all."

Positiv: "Excellent crew and service."
Negativ: "Food was terrible - extremely small portions and tasteless."

Negativ: "Pünktlich"

Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"

Positiv: "Entertainment was quite good"
Negativ: "The seats are quite uncomfortable for long travel"

Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"

Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""

Positiv: "The seats were surprisingly comfortable."
Negativ: "Vegetarian selection of food could have been better."

Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."

Positiv: "Polaris seating is very roomy and comfortable"
Negativ: "No jet bridge for our flight. We had to be bused way across the airport and climb stairs to board, which made the whole boarding order meaningless. Surely this flight deserves a jet bridge from the actual terminal gate. Also, our bags did not come out in Houston and a United person told us there were no more coming, so we cleared customs and went to our next flight. This caused us to wait 1 hour in San Antonio for our bags to show up on the next Houston flight!"

Positiv: "Made a 50 minute connection (from Milano) flawlessly. We were going to SFO and the LAX connection was even closer, but United/Lufthansa helped those passengers with expedited transport. Impressive. In contrast, we missed a SFO-Frankfurt-Nairobi connection a few months ago due to VERY sloppily organized security clearance there (and no help from Lufthansa). Moral: Don't try for transfer times less than 2+ hours in Frankfurt when coming from the States no matter what United/Lufthansa says!"

Positiv: "Didn’t make this flight."
Negativ: "Didn’t make this flight."

Positiv: "Crew was excellent"
Negativ: "Entertainment, unhealthy food and very bad space"

Positiv: "The comfort on board for economy class was great, I didn’t feel like a sardine in a tin can. The configuration of the Boeing 787 was also excellent. The crew was as well also great. Overall we were quite surprised."

Positiv: "Leider verspätet"

Positiv: "Unable to since they did not wait for several passengers."
Negativ: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."

Positiv: "It was good"
Negativ: "On this particular flight for some reason the crew served food before drinks."

Negativ: "Unprofessional rude United staff"

Negativ: "Wait time for US specific security check Line was too long and slow"

Positiv: "We got home safely."
Negativ: "We couldn’t arrange seats in advance online; there was much confusion since it was a Lufthansa flight operated by United. There was no one from United to talk to at the Hamburg Airport, and multiple Lufthansa agents said they had no control over the United flights, and could not contact them either. We weren’t able to get food at the Munich airport because we had to go through a second passport control just before the gate, and there was no food. The automatic snack machine only took Euro coins and not bills or credit cards. Then the crew was a little snippy and unfriendly. Not a great experience overall."

Positiv: "The crew was amazing! thank you!"
Negativ: "The screens are outdated and don't respond properly to touch, old movies, old games, no live-news (available at other airlines - e.g. LH)."

Positiv: "United flight more seat room than LH international flight. Crew much friendlier and more accommodating."
Negativ: "NO ONE sent me the United check in info, so I did not have the flight number. I had to get help in Munich from Passport Control. LH flight from Koeln unfriendly LH crew."

Negativ: "worst food ever internationally. And I've been to 43 countries. crackers as snack, only one meal on an 11 hr flight, ran out of fizzy water, for sandwich, I had to take off one layer of bread to taste the meat at all (thinest layer ever seen with only two dots of a pesto."

Positiv: "Food was really good and I watched some great movies. I was happy to see that there is much more room on Int'l flights than domestic flights. The seats were comfy."
Negativ: "I was pulled out of line when trying to board at the gate for not having a 'stamp' on my boarding pass which would tell them I went through security (even though I had gone through three levels of security!) I was sent back to a gate that had no idea what I was talking about and I became frantic, as my son was about to board a flight that I could not. I finally found what was needed (after being sent through the line and patted down this time!) and I ran back to the gate to be the last person on the plane. It was nerve wracking to say the least. Also my son's video touch screen was not working properly. I realize that it is hard to keep these operating well, with all the use they get, but it was annoying as this happened on the flight over as well."

Positiv: "Stroopwaffles, TVs"
Negativ: "They made me check my bag which was ridiculous. It’s been on numerous flights and was smaller than any other bag in the overhead bins"

Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"

Positiv: "The flight was actually with United not Lufthansa."
Negativ: "It was like they changed our Lufthansa flight to United. I was not able to get our seat until the last minute at the counter. Luckily the crew was good and helpful atherwise I could not even sit with my husband. My chair was broken so I had to sit very straight. The screen was very tiny like only half size of the one on Luthansa flight. The food was only so so as well but that was just my personal taste."

Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"

Positiv: "Highly professional and exceptionally courteous service by the cabin crew. Professionally dressed. Organized and dilligent. Customer friendly. The way an airline owner and CEO would want to be represented to the paying customer by a frontline segment of his/her organization. Best UAL/Lufthansa experience ever for me."
Negativ: "The ‘third world’ arrival handling by IAD. Ragged transporters. No intercom service or effort whatsoever to advise pax of apparent problem at main terminal. Turned off transporter engine and left us on the tarmac breathing diminishing air in the module and wondering what was going on. Mobile passport service ‘not working’ at jam-packed immigration. Luggage retrieval frustrated by problems or incompetence and finally located at an undesignated conveyor area. No kudos to IAD. All kudos to Lufthansa/UAL. One Exception was my ‘by chance’ immigration agent who for the first time ever for me at IAD said “welcome home” as he waved me on."

Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "The final sandwich was great."

Positiv: "It was a great flight too!!!"

Positiv: "The food was good."
Negativ: "The seats were very tight, with a large person in the middle of our 3 seat array (2 of us on each side)."

Negativ: "The movies were outdated mostly"

Positiv: "The crew was very friendly on board. The gate crew were a little curt, but it was a full flight and they were really trying to get everyone on board quickly so I can't be too upset about that."
Negativ: "Few entertainment options - direct TV unavailable for about half the flight, WiFi also unavailable for the same."

Positiv: "Staff were respectful Plane was warm enough Left on time Extended leg room seats were actually comfortable Not next to toilets"
Negativ: "Food was somewhat disappointing. Ordered a gluten free meal which somehow turned into a vegetarian meal - that was disappointing."

Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"

Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"

Negativ: "The plane has business section seats that face both ways...some face the front of the plane as most seats do and some face the back of the plane which seems new. I had asked when I booked the flight and again when I checked in what direction out seats faced and was assured the seats faced forward. They do not. Out seats in row 9 faced the backend of the plane and were awful."

Positiv: "Once we were on the flight everything was fine, but getting on the flight was stressful."
Negativ: "The security checkpoints in the United wing were incredibly excessive. I'm not sure if this is a new process, but it was incredibly stressful. Just when you thought you were done, there was yet another line to stand in for yet another security check."

Positiv: "Flight staff was good!"
Negativ: "My flight was cancelled, it was re-booked, but lots of walking and waiting especially for a older person. Chicago busy , more walking, home much later,.. still waiting for one suitcase."

Positiv: "The transportation..."
Negativ: "There's absolutely no leg room it's the smallest amount of room I have ever experienced on a plane - even the first class is eh - mediocre at best. I am slim and fit and I had very little to no room. Consider someone overweight and they would have to buy 2 seats... united is definitely not my favorite airline..."

Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"

Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"

Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."

Negativ: "Alles gut"

Positiv: "Die Business Class war deutlich besser als beim Hinflug. Die Crew hat sich mehr Mühe gegeben."
Negativ: "Business Class lohnt sich nicht mit der Condor. Bis auf den freien Mittelsitz kann ich keinen Vorteil sehen. Keine Lounge, kein Preboarding. Essen ist eher Körperverletzung!"

Negativ: "They moved the flight forward 30 mins so that I only had 30 mins to switch planes at one of the biggest airports in Europe."

Negativ: "Leider waren die Stewardessen auf diesem Flug, ganz anders als bei Condor gewohnt, unfreundlich, übellaunig"

Positiv: "Crew war sehr nett und lustig!"
Negativ: "Über eine halbe Stunde Verspätung des Fluges - weder das Personal beim Boarding noch die Airline selber haben uns informiert, obwohl unabhängige Portale es schon längst wussten. Boarding dann auch recht chaotisch. Catering hat leider mein Essen vertauscht - das Schnitzel ist gar nicht empfehlenswert, total lätschig."

Positiv: "Nice Crew"
Negativ: "More space between seats, better air conditioning."

Negativ: "crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)"

Positiv: "Capitán kep us informed of the trip.."
Negativ: "Not choices for movies as part of flight. Just one."

Negativ: "Boarding was done through a shuttle to the tarmac where the plane was parked. This eliminated the advantage of having boarding priority which was important since one person in our party had mobility issues."

Negativ: "Actually having a seat would have been nice. When I arrived at the airport I was told I was on standby and did not have an assigned seat. I was forced to pay an additional €90 how to secure and upgraded seat. I will never fly this airline again"

Positiv: "Automatische Informationen dazu, dass der Flug planmäßig stattfindet. Sehr freundliches Personal!"
Negativ: "Auf der Boardkarte waren „handling“ Informationen die nicht zu treffend waren. Sorgte kurz für Irritationen, aber zu keinen Problemen. Die AGB’s von Condor wurden seit der Buchung geändert, traffen aber nicht auf mich zu. Kaffe 2€. Nicht gut geschmeckt."

Negativ: "Die 40 Minuten Verspätung"

Negativ: "2 Stunden Verspätung !"

Positiv: "War zufrieden"

Negativ: "Also gar keine Bordunterhaltung ist natürlich in der heutigen Zeit nur schwer zu verstehen."

Positiv: "War ok"
Negativ: "Wenn wir über 2h in DUS auf dem Vorfeld rumstehen, wäre ein Wasser (KOSTENLOS) nett gewesen."

Negativ: "Reisebegleiter genervt und unfreundlich. Bestuhlung sehr eng - unangenehm auf einem 5-Stunden-Flug. Erworbene Verpflegung - Sandwich - sehr pappig. Zusatzkoffer sollte vorab 150 Euro kosten - den One-Way-Flug samt Koffer hätte man eine Woche vor der Reise für 25 Euro weniger buchen können: Abzocke."

Negativ: "Sitzabstand"

Positiv: "Beinfreiheit war gut"
Negativ: "Verspätung wegen Boarding Chaos verursacht durch MA"

Positiv: "Personal hilfsbereit und nett"
Negativ: "Kaum Service (keine Getränke, Snack an Bord)"

Positiv: "Ab und Ankunktszeit"
Negativ: "50 min Verspätung Keine Sitzplatzeshl ohne Aufpreis"

Negativ: "Bin nicht mitgenommen worden, weil die System-Buchung aus den Fluggast-Namen "DOROTHEEBEHNSUHMGOOGLEMAILCOM" gemacht hat. Das war irgendwie nicht deckungsgleich mit meinem Ausweis. Musste neue Tickets kaufen !!! TOTAL-VERLUST der bei Kayak gebuchten Tickets !"

Positiv: "Trotzdem Verspätung sind wir 10 min früher in München gelandet. Auch beim Hinflug haben die Piloten Gas gegeben (30 min früher). Verständliche Durchsagen. Kleines Entertainment Programm (TV Serien, Fluginfos) über zentrale Monitoren, sowie Musikauswahl"
Negativ: "Verstellbare Rückenlehnen sind mittlerweile auch bei anderen low costs airlines vorhanden. Bei Condor wird das für einen 4,5h Flug nicht für nötig erachtet. Auch Kopfstützen sind nicht mehr so ungewöhnlich... Raumtemperatur ändert sich laufend zwischen Sauna zu Kühlschrank. Absolut unverständlich. Auch das bekommen andere Airlines besser geregelt."

Positiv: "Das Personal war tadellos, der Flug insgesamt entspannt."
Negativ: "Verspätung und enge Sitzkulisse."

Positiv: "Boarding einwandfrei, Eltern mit Kindern wurden bevorzugt. Das Flugpersonal von SmartLynx Airlines war sehr freundlich und Aufmerksam und hat auch den Kontakt zu den Passagieren gesucht. Pünktlicher Abflug, und trotz Turbulenzen guter Flug. Pünktliche Landung auf Außenposition und dann mit dem Bus zum Terminal und direkt an die Halle der Gepäckbänder. Super!!!"
Negativ: "Die Sitze sind relativ ungemütlich."

Positiv: "Nettes Flugpersonal und pünktlicher Flug."
Negativ: "Die Sitze sind nicht so gemütlich, aber für die kurze Flugzeit ok"

Positiv: "Flug ist pünktlich gestartet."
Negativ: "Sitze waren mäßig."

Positiv: "Flugzeug veraltet, keine deutschsprachige Information, nicht zufriedenstellend."
Negativ: "Essen mäßig, Sitze durchgesessen"

Positiv: "The price and nonstop flight was the only positive."
Negativ: "O am gluten free vegan due to medical issues and they were not able to accommodate me. I could have vegan or gluten free but not both and I would have to pay $18. How hard is it to do gluten free pasta with marinara sauce or veggies over rice? Most of the crew was rude and vary hard to understand and their English was not very good and my German is not very good so it was difficult to communicate. The seats have very little padding and zero lumbar support, thank goodness they give you a mini pillow otherwise my back would have been so bad I wouldn't have been able to walk! I would NOT recommend Condor and will never fly them again!"

Positiv: "Über eine Stunde Verspätung....."

Positiv: "The flight attendants were very nice."
Negativ: "1. There was no organization when boarding. It was chaotic. 2. For some reason, everyone appeared to have a difficult time finding overhead room for their luggage. 3. The attendants are used more as sale‘s people than attendants. The items they were selling included candy, spirits, and cartons of cigarettes. 4. They only offer two free movies, a few tv episodes, and music. 5. They serve you food twice. No snacks. No alcohol."

Positiv: "The direct flight from PHX to FRA"
Negativ: "pretty much everything about this experience. To start, the agents and online chat customer service were extremely rude and unhelpful, even after calling several times and waiting up to an hour on hold. At one point i expressed my frustration and answer i got was "I'm sorry you feel that way". No sympathy what so ever. On the flight -the seats were horrible and food was disgusting."

Positiv: "Schönes Flugzeug und freundliches Personal"
Negativ: "Check-In dauerte viel zu lange da eine junge Mitarbeiterin eingesetzt wurde welche bei allem fragen und telefonieren musste. So wusste sie z.B. nicht was Miles and More ist"

Negativ: "Flight was overbooked and we were not boarded. The personnel at the gate desk asked us to wait in the hallway outside the gate until further notification. When the plane was almost finished boarding, I went to the desk to find out whether we would get on. They admitted they had "forgotten about us". We then took the arduous trek through passport control back out to the main terminal to rebook. The only option we were presented was a flight the next day, instead of our 9h direct flight from Frankfurt to Seattle this was going to be a 19h flight via a long layover in Chicago. I tried hard to work with the agent to find another option, and asked for the supervisor. She told me "this isn't going to help you". Horrible horrible."

Negativ: "An extra fee for in-flight entertainment on international flight? In route to Frankfurt we were told visa machine wasn’t working and if you didn’t have cash you were not able to watch any but the 2 free family movies offerrred. Seems to me if the visa machine is not working the passenger should be given free in-flight entertainment but then again I think that one should get free movies on an international flight. The food was poor and we were not seated together as a family Without cajoling the staff. There was no apology given for separating us. We were placed on standby on our return flight and we’re not told until five minutes before boarding that we were getting on the flight. I would never fly this airline again unless I had no other option. If you fly this airline pay extra for premium seating so you can get an assigned seat and get decent food and in-flight entertainment"

Positiv: "I liked nothing about Condor Airlines and my life would be dramatically better had I never encountered this company."
Negativ: "They cancelled my departing flight with no announcement or warning at all on the day of departure. I had to figure it out on my own. Rather than put me on another flight they rescheduled me to depart the next day from a city on the other side of the US from my original departure city and told me I would have to book my own transport to the new departure city. I spent 5 hours on the phone with them before heading to the airport where I was given a flight to the new departure city but now my nonstop flight had 2 layovers with one being 5 hours long. Luckily, this rescheduling meant I didn't take a Condor flight out. But my return flight was on a Condor plane and it was awful. Cramped seating and hot with no in-flight entertainment or the option to purchase WiFi. I will never fly Condor airlines ever again and I'd recommend anyone stay away from them."

Positiv: "The price, the schedule, the convenience of the airports they use. Online Checkin is a breeze, and they seem to be very good at making sure that luggage arrives with passengers. Because we arrived at the airport VERY early (2:30 AM) for a 3:40 PM flight (Eurail scheduling vagaries required this), we checked our bags at 6AM (the earliest possible time) and worried that they had WAY too much time to screw it up, but they didn't, and even if they had, we were going home! Thy did provide a bottle of water for each seat, which was nice. After a late start, we made up some time and landed only a few minutes late."
Negativ: "I know it's not entirely the airlines fault, but the boarding process for this flight was byzantine. first, the gate was in the 'basement' of the terminal and you had to show your boarding pass to get into the gate area and then you couldn't leave - and the bathroom was outside the gate area. Then we waited for 25 minutes in line to get on the bus to take us to our aircraft after the 'last call' for boarding announcement was made. When they finally put us on the bus, it was another 10 minutes standing still, packed in like sardines, until the bus actually moved anywhere. I have NO idea where the plane was, but we drove and drove, and drove around the airfield until we finally pulled up at our plane. They had two boarding ramps up, one in the front and one in the back, and just told us that low row number should board from the front and high numbers from the rear, but they didn't tell us what the demarcation was. With seats in row 31, it turned out we were over the wing, pretty much dead center, so it didn't matter. It would have been nice to have a frame of reference though. Aside from that, the food was EH!, the service courteous and efficient, but not friendly, the seats cramped, the no-extra-cost entertainment insipid (except for the audio portion - they provided a huge assortment of tracks by a wide variety of artists in many genres). With my (brought with me) earbuds, I gave up on any video except the flight map and just listened to classical recordings to drown out the screaming babies in the next row and provide a pleasant background for snoozing."

Positiv: "Friendlier and much more helpful crew and decent though a bit lacking snack"
Negativ: "No free entertainment. No free headphones. Slow baggage claim operation at the final destination. Very Uncomfortable seats. Messy boarding"

Positiv: "Im Flugzeug ist das Personal sehr nett gewesen und der Kapitän hat die weitere Verspätung sympathisch kommentiert."
Negativ: "Der Flug ist leider mit 1 Stunde Verspätung gestartet und das Boarding hat noch 20 Minuten nach der späteren Check in Zeit stattgefunden. Zu viele Leute am kleinen Check-in Schalter."

Positiv: "Es war eigentlich ein Condor Flug wurde aber plötzlich durch eine Litauische Airline durchgeführt. Die Maschine war komplett abgerockt und das Personal sprach zu großen Teil kein Wort deutsch. Im ganzen eher grenzwertig, da wir eigentlich Condor gebucht hatten und keine Billig Airline!!!!!"

Positiv: "Delays"
Negativ: "Delays"

Positiv: "Das Flugpersonal war nett."
Negativ: "Die Portionen waren klein. Es gab nur 2 Filme zur Auswahl - für einen 11-Stunden-Flug ungenügend. Für 8 Euro gab es Zugang zu einem Premium-Account und mehr Filmen. Dieses Geld aber m.M.n nur bedingt wert. Flug mehr als 2 Stunden verspätet."

Positiv: "Flug fast 4 Stunden später. Nicht in Düsseldorf gelandt, sondern Brüssel! Nachts um 2:00 Uhr Taxi genommen für 500,00 €. Nie mehr Condor !"

Positiv: "We arrived safely."
Negativ: "This cheap airline packs in the passengers like sardines, then randomly charges them for the weight of their carryon luggage; the staff are rude; the boarding process was completely bungled; and for any good food or entertainment the passengers are again charged extra. I am never flying with Condor again!"

Negativ: "unglaublich enger Sitzabstand, schlimmer als Ryanair"

Positiv: "Wir waren sehr zufrieden mit dem gesamten Flugbegleitungspersonal. Ein dickes Lob!!! Nächstes Jahr gerne wieder."
Negativ: "Tomatensaft und Sandwiches haben gut geschmeckt. Dankeschön"

Positiv: "sehr nettes Flugpersonal, überpünktlich, Abwicklung reibungslos"
Negativ: "Komfort der Sitze für 10 Std-Flug etwas dürftig, Boardunterhaltung kostenpflichtig"

Positiv: "Leider hatte der Flug über 30 min Verspätung schon beim Boarding. Offenbar war ein Team oder ein Flugzeug ausgefallen und musste rasch ersetzt werden. Das dann eingesetzte Person war dann allerdings mehr als bemüht, alle Fluggäste zufrieden zu stellen."

Negativ: "Sitze für 10 Std Flug nicht sehr gemütlich."

Positiv: "The flight crew was great, and the aircraft was very nice and clean."
Negativ: "I showed up to the airport 2+ hours early, I tried to check in online, was given a error the said my reservation didn’t exist. When I arrived at the airport I went to the check in counter, when I told them I was checking for a flight to Seattle, i was told that I couldn’t check in because there was a issue with my flight. I was directed to a corner of the terminal. This corner had no chairs or seats for us, we sat there for 2+ hours all the way up to the time our flight was intended to depart. All the while we tried to get information or what was the issue, but we were just stonewalled. Finally past our boarding time were were told the flight was being canceled, and to standby for more information. Another half an hour went by before they told us they were getting us a hotel, and buses to the hotel. So then we waited another 15 minutes or so when they asked us if we had checked in because we needed a ticked to get a room at the hotel. Again we waited in line for 20+ minutes to check in. I had 2 bags to check, one I need at the hotel, the other I did not. They let me check the one bag I could, told me to check the other at the business class check in in the morning to avoid the line, sounds good, or so I thought. So condor gathers us all up, an entire 767 worth of people, and begins hearding us to the buses, they don’t tell us where we’re going, just to follow the one employee, to the 5 or so buses. A large group of us got split off at a set stairs, helping older folks and family with strollers get down the stairs. Now I spent 30 minutes wandering around Frankfurt am main looking for buses. Well they don’t park them out front, they park them out in the middle of nowhere. Finally get to get hotel, it’s a nice hotel. The next morning the lady at the business class desk was extremely rude."