|Ankunft in||Los Angeles|
|Abflug von||Duesseldorf Intl|
|Fluggesellschaften||KLM, Finnair, Air France|
Positiv: Seat was good
Negativ: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened
Positiv: Crew was great and professional.
Negativ: Entertainment controls were outdated and confusing to operate. There were no charging ports.
Positiv: It was all fine
Negativ: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund
Positiv: Overall KLM experience is good
Negativ: Food quality was mediocre for a business class flight.
Negativ: There was no wifi on flight
Positiv: Very enjoyable
Negativ: I have no complaints
Positiv: Overall pretty good. Newer plane, business class is well configured.
Negativ: Food was good, not great. Seats when flat are quite hard.
Positiv: I got to my destination
Negativ: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.
Positiv: New plane, good food choices.
Negativ: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.
Positiv: The crew was great!
Negativ: Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight
Negativ: Too much time spent at boarding. On luggage missing.
Negativ: More water provided during the flight. Also, the second meal was not very good.
Negativ: Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight.
Positiv: Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements.
Negativ: Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking.
Negativ: They left my bag off the plane. Ridiculous.
Positiv: Good beverage service.
Negativ: Over an hour delayj for departure.
Positiv: Crew was ok.
Negativ: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.
Negativ: Late departure. Rush to connect.
Negativ: Boarding was very slow.
Positiv: Crew was fantastic.
Negativ: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.
Positiv: Pleasant flight
Negativ: We were delayed & missed our connection
Positiv: Crew was very engaging and service was good.
Negativ: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.
Positiv: Entertainment was amazing
Negativ: Seats a bit hard
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