|Abflug von||Duesseldorf Intl|
|Fluggesellschaften||Aer Lingus, LOT Polish Airlines, KLM, Delta, Alitalia, Air France, Eurowings, Finnair, TAP AIR PORTUGAL, Air Europa, Turkish Airlines, Aeroflot, British Airways, Iberia, Lufthansa, SWISS, American Airlines, Austrian Airlines, Air Canada|
Positiv: Never made it onto the plane due to flight departing early and my flight landed in Dublin late. So there was no experience for me on this flight
Negativ: The flight to Madrid left with about 15 passengers waiting to leave the flight from Chicago. We landed before our flight to Madrid was to depart. But by time we walked out we all missed our flight and had to rebook. I’m sure the flight to Madrid could’ve waited for the 15 of us. But they didn’t.
Positiv: Crew were amazing. The cabin had the new lighting system which was an unexpected bonus, love it.
Negativ: Everything was simply perfect
Negativ: Over 90 minutes delayed. Plane was so hot it was uncomfortable
Negativ: The seats were very tight and narrow
Positiv: I am fine with everything
Negativ: keep providing the same great experience!
Positiv: It was ok
Negativ: Yes, I agrèe it could be
Positiv: Angenehme Atmosphera, guter Flug, hervorragendere Landung!
Negativ: Sowas habe ich nicht!
Positiv: Service is awesome. Food is great.
Negativ: People with short connection are affected by the 15 to 25 minutes delay.
Positiv: Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!
Negativ: Pay attention to passengers.
Positiv: Good for both.
Negativ: Bigger seats.
Negativ: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....
Positiv: The crew
Negativ: Seat comfort
Positiv: Delta is wonderful! Helpful and on time.
Negativ: Ran 2 1/2 hours late, poor customer communication
Negativ: Wider seats, more leg room
Negativ: The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash.
Positiv: Short trip from Rome to Milan
Positiv: Very new and clean plane.
Negativ: Nothing it was all good.
Positiv: nice crew on the Rome to US leg
Negativ: Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’
Positiv: Peu de place pour les jambes Équipage très sympa
Negativ: Plus de place pour les jambes mais vol rapide donc Ok
Positiv: Good service
Negativ: Disorganized confusing boarding process, tight seats in coach.
Negativ: There was no entertainment and the food could be better
Positiv: The crew was excellent.
Negativ: The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade.
Positiv: In flight entertainment was great
Negativ: seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)
Positiv: Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage.
Positiv: Crew was nice.
Negativ: Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers.
Positiv: I felt safe on board... the cabin crew members at least got that right. The toilets were clean.
Negativ: Better entertainment system... better food and more courteous cabin crew members.....
Negativ: Fast 90 Minuten Verspätung Service könnte etwas mehr auf Zack dein
Positiv: Quick efficient boarding - on time.
Negativ: Not terribly comfortable seats but for short haul flights, just fine.
Negativ: SiKo in TXL viel zu lange
Positiv: We had one of the more legroom seats so that was nice
Negativ: Everything else. I felt the stewardess from my aisle was extremely rude. She would ask someone a question and obviously they can’t hear her because their watching a movie, so she would wave her hand in their face. Another time she was telling me “excuse me” in German while I was watching a movie. I thought she was speaking to someone else since I did not understand German and then she very rudely said “excuseee me”. The food was not filling and they charged for drinks. She also said I was only allowed one free drink of coffee. The second snack was a cake or cheese sandwhich. We were starving the entire flight we had to give in and pay for snacks on board. I’ll try to avoid eurowings from now on.
Positiv: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing
Positiv: I liked the window seat.
Negativ: They didn’t talk much about the landing card.
Positiv: Pünktlich, Freundlich, organisiert.
Negativ: Kopfhörerbuchse leider defekt
Positiv: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine
Negativ: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.
Positiv: There was room available.
Negativ: This was not business class!
Positiv: food and price
Negativ: boarding... control the luggage size
Positiv: The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel.
Negativ: I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee.
Negativ: Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto
Positiv: My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray.
Negativ: Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable
Positiv: Crew was helpful and professional. Airplane was comfortable and very spacious. Food was awesome.
Negativ: Really need to look at a more efficient way to board the passengers. Was pretty chaotic and the gate was way too small for so many people. Feel like the passengers with carry on luggage were thrown to the wolves while those with backpacks were treated way better.
Positiv: Yes de crew was amazing.
Negativ: The food could be much better. And the sits also, I think the plain was an old one. Anyway it was a good flight. Thank you.
Positiv: Great airline
Negativ: More choice of food
Positiv: Everything as expected!
Negativ: Had to pay for food. not a single chip :(
Negativ: seat 53d has sound it the screen broken personal spot light also out of order everything is old
Positiv: I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.
Negativ: flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.
Negativ: The transfer in Istambul was very tight on the way back I literally had to run to get to the flight
Positiv: The flight and crew were excellent. Turkish Airlines business is always good.
Negativ: The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.
Positiv: The flight was empty-ish in the back of the plane, & I was allowed to lie down across 4 seats. I liked that they allowed boarding from the back of the plane (along w/ front). I also liked that most of the food was vegetarian (& the crew pointed out what to avoid). I always forget to special order.
Negativ: The boarding announcements were not audible where I was sitting in the airport, so that should be better.
Positiv: best good food
Negativ: good breakfast
Positiv: The seat was comfortable, the f ood was excellent
Negativ: Crew was kjnd and attentive but lacking in proffesionalism and personal detail. The meal was fabulous but drinks were neither served with dinner nor replenished.
Positiv: Flight attendants were excellent. There at least two meal and four drink services including tea and coffee after food. Kept up on the bathrooms as well.
Negativ: There were many entertainment services offered but I had some difficulty using the screen. Was able to watch movies etc
Positiv: Comfortable flight and good timing.
Negativ: Vegetarian food is very poor quality.
Positiv: Updates on status via email and sms
Negativ: Choices not AWS international, too UK centric, Crew was superficial and curt
Negativ: Nothing different from budget airlines nowadays apart from high price of flight, which is what it is all about really. Felt like a Ryanair flight for 4 or 5 times the price. Could have been SOMETHING complimentary to justify price.
Positiv: Arriving before the schedule
Positiv: We got to our destination
Negativ: Everything. Possibly the worst airline in Europe.
Positiv: The crew was very attentive and professional. The seats were comfortable and food was good!
Negativ: Keep the lights off :)
Negativ: Food could be better
Positiv: Delay of 1 hour, but flight was good!
Negativ: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well
Positiv: Arrived at destination
Negativ: Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination
Negativ: The seats are amazingly narrow and uncomfortable for 5 hours flight.
Positiv: Crew was amazing.
Negativ: Nothing everything was great!
Negativ: Boarding process. Everyone boarding at once does not work well when it is a full flight
Negativ: Same as previous
Negativ: Umsteige Zeit in München war zu kurz! Konnte erst 8Uhr weiter!
Positiv: crew was nice
Negativ: our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous.
Positiv: Amazing crew
Positiv: The food was amazing
Negativ: Lost our bags
Positiv: The crew was amazing
Positiv: The attendant for my area was amazing. I was in the back of the plane and he was friendly. He helped me look for my power cord. He is an outstanding member of your team!
Negativ: Nope, this was a great flight!
Positiv: Quick turnaround from incoming flight. Crew was friendly and efficient
Negativ: Flight was delayed over 3 hours.
Negativ: American Airlines cancelled this flight and then sent one of my two checked luggages to another flight to Newark from Chicago O'Hare and didn't even think to put me and the luggage I left behind on said flight? Either they should have left both and let me deal with it OR send me on a flight.
Negativ: We miss our flight due to immigration paper
Negativ: Cramped seating and illogical boarding process
Negativ: Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage.
Positiv: The crew was amazing, the seat was comfortable
Negativ: Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000.
Positiv: Good entertainment choices.
Negativ: Seat could be more comfortable
Positiv: Comfortable seat.
Negativ: Quality of red wine
Positiv: It was too hot in the airplane, and we were sweating. No leg room, no screens, I asked for water and didn't get
Positiv: The crew did everything expected to make our flight enjoyable. Couldn't really have asked for more.
Negativ: We're fortunate we fly business when traveling to Europe, but the comfort on AC Rouge "premium economy" is VERY low. The dilemma is: comfort for a much longer business flight thru Frankfurt to Venice, or a slightly larger economy seat for a direct 8 hr flight YYZ to VCE. "Entertainment" - an iPad!
Positiv: Comfortable seat - great service
Positiv: Good legroom,
Negativ: Older aircraft, tray tables not level, rear washrooms no water, delayed departure
Positiv: Everyone was cordial
Negativ: Entertainment system, especially the sound was poor
Negativ: There was a lot of turbulence which the crew could not do much about. Apart from that a good experience
Positiv: Non stop flight, boarding
Negativ: Food was terrible and seat comfort is bad
Positiv: the seats were comfortable, boarding systematic and the crew were polite and helpful
Negativ: Delayed flight, no snacks, and staff not as friendly.
Negativ: No middle seat
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