|Durchschnittliche Flugzeit||9:50 Std.|
|Abflug von||Duesseldorf Intl|
|Fluggesellschaften||Alitalia, KLM, Delta, Air France, Air Europa, Turkish Airlines, LOT Polish Airlines, Eurowings, Lufthansa, SAS, Finnair, Aer Lingus, British Airways, Iberia, SWISS, Air Canada|
Positiv: All was well but missed my bag and one opened
Negativ: Missed my baggage and one was opened and wrapping removed
Positiv: Crew was fast
Negativ: Boarding was late and also arrived late
Positiv: Verspäteter Zubringerflug gut aufgefangen, Gepäck kam noch mit
Negativ: Genug leg room, wenig aufmerksamer Service
Positiv: I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure.
Negativ: Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome.
Positiv: good onboard service
Negativ: the business class wasnt really so good to my expectation.
Positiv: well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort
Negativ: boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -
Positiv: was a standard flight, in a standard quality - nothing bad
Positiv: Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none.
Negativ: Transfer point needs upgrade.
Positiv: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.
Negativ: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.
Positiv: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline
Negativ: If I knew how to recline my seat earlier. I did try several times
Negativ: No issues at all
Positiv: WiFi and Entertainment
Positiv: We landed 45 minutes ahead of schedule.
Negativ: Boarding was rushed and we left the gate late.
Negativ: No in flight entertainment
Negativ: Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog
Positiv: The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude.
Negativ: Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand
Negativ: More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too.
Positiv: FA kept bumping into my seat waking me up
Negativ: Return the 777 to 9 across
Negativ: Check in process running smoothly and better announcement of gate change
Positiv: The transfer times were excellent
Negativ: There was no entertainment system, it was a short flight anyway
Negativ: Very poor company . Not recomendet . Dont fligth wuit them
Positiv: Friendly and the seats were more comfortable I think.
Positiv: The seat was ok and the crew was very kind
Negativ: No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!
Positiv: Everything. They were polite fast and never condescending to passengers.
Negativ: I could of wish they would have been a little more stern with some passengers.
Positiv: Good crew
Negativ: Vegetarian Food Better Entertainment System On-Time Departure On-Flight Internet
Positiv: Same as the San Francisco to Istanbul leg. Great experience, just the effect of the flight delays and missing my connection.
Negativ: Better communication and assistance with luggage. I was told that my bags would automatically migrate to my new flight the next day, but they didn’t make it, and I am now in the process of finding them.
Negativ: The entertainment system is old, not easy to use, and lacks features.
Positiv: Average Seat comfortably is ok
Negativ: God knows
Positiv: Hello, The plane was one hour late because the plane engine has some problem. Thats what the Crew said . This is crazy and scary to fly that airline. And no friendly Crew at all
Negativ: everything . first they have to learn English
Positiv: New airplanes
Positiv: Ground crew (checkin counter) was very nice.
Negativ: Better seats (business is just a middle seat unoccupied), better food. No entertainment at all, not even music.
Negativ: Flight delayed more than 2 hours to NY. Not comforting to be told technical difficulties are delaying the flight.
Negativ: Be prepared, that overhead bins for hand luggage are very small on this plane
Positiv: Super pünktlich
Positiv: On time flight and friendly staff
Positiv: Gut, freundlich und pünktlich
Positiv: Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful.
Positiv: I am still in one piece after flying.
Negativ: The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.).
Positiv: snacks and entertainment
Positiv: Sehr freundliche und zuvorkommende Crew
Negativ: This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number
Positiv: Everything, I love Lufthansa
Positiv: Efficient boarding, friendly crew, nice range of entertainment options.
Negativ: An economy seat is an economy seat ....
Positiv: Excellent short flight
Negativ: Did not eat
Positiv: Overall, an incredible experience!!!
Negativ: The food was excellent
Positiv: Plenty of room on this flight. The plane was about half full.
Negativ: Everyone's breakfast was supposed to be an "egg and bacon" flavored wrap of some sort, but there was absolutely no egg or bacon flavor associated with it. The flavor of bacon is very distinctive. This thing's flavor and texture suggested some sort of very tasteless doughy material, with certainly nothing tasting like egg or bacon inside of it. Ugh.
Positiv: Seats ok. Crew very nice.
Negativ: Short flight but entertainment is always a nice thing to have
Positiv: The crew were fine and the boarding was efficient.
Negativ: The TVs were really old - my husband’s broke and mine couldn’t actually play movies due to it not registering fingerprints. The pocket in front of me was also ripped open spilling those annoying in flights magazines and the airplane smelled like the lavatory which was 6 rows up... just broken down and not well maintained. It was only a 9.5 hour flight but I expected better from SAS.
Positiv: it was on time
Negativ: it was a poor food choice again.
Positiv: I got to my destination
Negativ: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.
Positiv: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.
Negativ: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.
Positiv: Very enjoyable
Negativ: I have no complaints
Negativ: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight
Positiv: Great crew and food! Loved the comfort.
Negativ: The selection of movies could be better. There wasn't a lot to choose from.
Negativ: Lost my luggage
Positiv: Take off and landing was so smooth.
Positiv: The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking.....
Negativ: Ordered special meal, did not get it so did not eat. Cabin crew unfriendly. Old aircraft so could not hear the announcements. Screen did not work. Bags took ages to come out despite being priority. BA has definitely gone downhill.
Positiv: Crew did their best to deal with the multiple delays.
Negativ: Having a plane that was properly prepared to fly. Not stealing my Limoncello Cream and tape measure.
Positiv: Crew at airports are super nice and the ride was smooth.
Positiv: New planes, good food, professional crew.
Positiv: Freundlichkeit der Stewardessen
Negativ: Mein Koffer ist stehen geblieben in Madrid.
Negativ: Lost flight same airline delay at Paris :(
Negativ: All processed food. GMO’s. No organic options.
Positiv: seat empty next to me
Negativ: food, flight attendants
Negativ: service was least friendly at this part of my flight
Negativ: Haven’t got there yet!!
Negativ: This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!
Positiv: The crew
Negativ: Boarding by rows and not like cows all at one time
Positiv: the entertainment and food was good
Negativ: our flight attendants were mostly absent -- the other side of the aisle had much more attentive attendants
Positiv: Good movies
Negativ: Flight took 3 hours longer than expected and they lost the baggage of me and 50+ other travellers
Positiv: We arrived safely
Negativ: Flight was 3 hours late. Crew was disorganized & inefficient. Announcements were repetive & not helpful. Waited 2-1/2 hours on plane before departure because crew was terribly ineffective boarding passengers that were re-routed from another flight. No weather or mechanical issues, bad decisions.
Negativ: The flight was late arriving, so consequently we had to pay a taxi to hotel, as shuttle had finished for the night. Air Canada staff let people know 10 mins prior to boarding that we needed the app to view movies in-flight. Most people couldn't download quick enough, & airport Wifi was not optimal
Positiv: The flight itself was fine but AC could splurge for a gate rather than bussing our to the tarmac
Negativ: The enertainment system was down for over half the passengers and only returned to spotty functionality two thirds of the way through the flight. I gather after some other passengers disconnected. Clearly the system didn’t have enough bandwidth to support all 350 passengers. and why no wifi?
Negativ: Alitalia is the worst airline company
Positiv: I don't think I say anything I liked.
Negativ: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.
Negativ: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.
Negativ: Change of gate at BCN with no notification
Positiv: The staff was kind and helpful. The business class was good and the updrafts was really worth it
Negativ: Entertainment was poor .
Positiv: Friendly staff
Negativ: Security check at gate; No priority
Positiv: Amazing crew
Positiv: It was all fine
Negativ: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund
Negativ: Larger meals.
Positiv: The crew were really helpful with people who had tight connections because of the delayed flight
Negativ: I wish they had WiFi
Negativ: More comfortable seats!!!
Positiv: Flight attendants were very friendly.
Positiv: Boarding was easy.
Negativ: I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can.
Positiv: I liked the wide variety of movies and snacks available.
Negativ: The kid behind me wouldn't stop kicking my seat.
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