Finde günstige Flüge von Kap Verde nach Deutschland

"europäische Business Class lohnt sich nicht. Sie versprechen Dir Lounge, aber es gibt sie weder beim Start noch beim Ziel. Nur in Lissabon beim umsteigen. Und da werden fürchterlicher Kaffee und die schlechteste Pastel de Nata, die wir je erlebten, angeboten. Ganz ärmlich alles."

"The food and the crew is the best. I hope they keep the same way ."

"Für die Abgabe des Aufgabegepäcks 1:45 Min gewartet."

Negativ: "Quality of your business seats leaves questions. I have never managed to find a comfortable rest on TAP business seats. May be good to compare with other major airlines."

Positiv: "The flat bed"
Negativ: "The Captain made loud announcements waking you up"

Positiv: "All services were very good."
Negativ: "Overnight sleeping in extended seats in Business Class were cramped."

Positiv: "Sehr saubere, helle und moderne Kabinenatmosphäre.Trotz der kurzen Flugzeit gab es Snacks und Getränke. Sehr freundliches Bordpersonal. TAP, sehr gerne wieder."
Negativ: "Die Qualität der Lautsprecher an Bord sollte geprüft bzw. verbessert werden. Die Soundqualität war bezüglich der akustischen Verständlichkeit schlecht."

Positiv: "Crew was great and very friendly, and helpful. Was in Business class so not much to complain about, although the headphones were not working properly."
Negativ: "The boarding area in Lisbon is very congested and disorganized."

Positiv: "Flight was canceled"
Negativ: "Flight was canceled"

Positiv: "Comfortable seats with nice pillow and blanket"
Negativ: "Boarding was awkward and slow."

Positiv: "Smooth boarding, good vegetarian food options, helpful and friendly staff, and more legroom than my previous flight."
Negativ: "No entertainment"

Positiv: "Extremely friendly flight crews, never hesitate to help with a smile on their face!"
Negativ: "The layover situation needs to be improved. When you give 50 minutes, there really isn’t enough time to deplane, get through the check point, and make it to the terminal. We were told to run like animals in the airport in order to not miss the flight."

Positiv: "Nette Crew"
Negativ: "Essen - kein glutenfreies Menü"

Positiv: "Flight was more spacious on the way back to Boston"

Positiv: "Die Crew"
Negativ: "Das Essen. Die Unterhaltung."

Positiv: "Überpünktlich!!! Steckdose am Sitzplatz"
Negativ: "Alles ok!"

Positiv: "Die Besatzung war wie immer nett"
Negativ: "Über 2h Verspätung und wie toll wäre es, wenn TAP nur einmal pünktlich sein könnte"

Positiv: "Verspätung wie schon üblich bei TAP"
Negativ: "Einfach nur mal pünktlich"

Negativ: "Flug verpasst da Anschlussflug gecancelt"

Positiv: "Flug gecancelt"
Negativ: "Benachrichtigung das Flug gecancelt wurde"

Negativ: "There was an undisclosed $120 baggage fee. The food was horrible and made me sick. We left nearly two hours late."

Positiv: "We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple."
Negativ: "The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet."

Negativ: "Bei lufthansa Tarif mit Sitzplatzreservierung gebucht, TAP lässt sich das dann nochmals bezahlen. Umsteigeverbindung zu Eurowings, Gepäck durchchecken nicht möglich, also genug Zeit einplanen um das Gepäck abzuholen und wieder einzuchecken! Nach dem getränkeservice versammelt sich das Bordpersonal hinten im Flieger zum schnacken."

Positiv: "Freundliches Personal"
Negativ: "Sitzlehne bewegt sich nicht Kein Entertainment"

Positiv: "All good"
Negativ: "Boarding slightly convoluted but ok"

Positiv: "Nothing to like. Rude staff."

Positiv: "Nice and easy. Very uncomplicated."
Negativ: "n/a"

Positiv: "Very nice flight."
Negativ: "Boarding should be more organized."

Positiv: "Pünktlich gestartet, aufmerksames Flugpersonal"
Negativ: "Etwas verspätete Ankunft"

Negativ: "why do they sell their tickets when they know they can not make the connection? little time between the two flights compared to the functionality of the airport. never again TAP"

Positiv: "Flug war fast 1h verspätet"
Negativ: "Fächer für das Handgepäck völlig überfüllt"

Positiv: "Eigentlich relativ viel Platz/Beinfreiheit."
Negativ: "Nach Verspätung von einer Stunde nochmals im Flugzeug eine weitere Stunde auf den Start gewartet."

Positiv: "Plane was good, service on board pretty good."
Negativ: "Flight was delayed and we were never notified despite receiving multiple emails to ‘upgrade’ our flight. While checking in we attempted to upgrade 3 tickets to first class and were sent to 3 different areas in the airport with our luggage, having to wait in line each time. Didn’t provide vegaterian options on board. Weren’t given a gate ever after landing 5 hours late and were kept on board for half an hour making us miss a 2nd connection we had to rebook after the initial delay. A frustrating experience hat could have been made better with just some communication about what was going on."

Negativ: "We could not reserve a gluten free meal to accommodate allergies."

Positiv: "The only good was that we were rebooked on another route the same day"
Negativ: "Airlines should have informed passengers by e-mail about changes in their itineraries. Cancellation was shown on a web a night before."

Positiv: "Food was good, but no champagne offered. The attendants were nice, though."
Negativ: "It was not a business class at all. I was put in the same big bus together with econom class passengers. There was not supposed to be any business class in this airplane, since chairs are all the same and not comfortable. No entertainment of any kind at all. It's a waste of money."

Positiv: "New and clean planes"
Negativ: "Seats in the back with little legspace."

Positiv: "zweites Flugzeug E90 altes gerät Top in Schuss mit viel Beinfreiheit."
Negativ: "80 min Verspätung"

Positiv: "Flugpersonal war freundlich und aufmeksam. das erste Flugzeug war ganz neu A 320R"
Negativ: "flug 24 min verspätet :-("

Positiv: "There was nothing to like about this flight!"
Negativ: "The seats were the most uncomfortable I have ever experienced. There was no leg room. My knees were in the back of the seat in front of me abd I could not move. Unless you are way below average height, don’t take this airline."

Positiv: "Free food and drinks. Pillow and blanket and ear buds all ready on each seat! More spacious seating."
Negativ: "No indication booking was discounted flight on kayak website! Charges for baggage very , very high!. Very bad border crossing as we waited in line for a simple passport stamp for 3 hours!!!!!!"

Positiv: "Der Flug war pünktlich, das Personal freundlich und sogar für Verpflegung war im Preis inbegriffen gesorgt"

Positiv: "No issues or service challenges I could think of. Friendly. Helpful."
Negativ: "Seats were a bit hard and not a lot of legroom. But. Not unexpected for the section/price. Shorter flight made this bearable. Interior looked dated. Though, it is an A319."

Positiv: "Freundliche und aufmerksame Crew schaffte Wohlfühlatmosphäre. Der gereichte Snack und Getränke waren inklusive und schmackhaft"
Negativ: "Flug mit neuem Airbus A320. Gute Sitze und ausreichen Beinfreiheit. Superweiche Landung in FRA!"

Positiv: "Da dies mein Anschlussflug war würde ich direkt auf den richtigen Weg zum richtigen Gate verwiesen und hatte daher auch keine Probleme beim Boarding. Im Flugzeug gab es bei 10h Flugzeit (nachts) zwei große Mahlzeiten die tatsächlich sehr lecker waren. Es gab eine riesige Auswahl an bekannten Filmen und Serien was mich sehr begeistert hat. Decken/Kissen/Kopfhörer ebenfalls sehr angenehm"

Positiv: "Der Flug hatte 30 min Verspätung, da aber alles glatt geregelt wurde und ich dann direkt zum Anschlussflug konnte, hatte ich keinerlei Probleme. Verpflegung war großartig, man hat sich auch leicht zurecht gefunden."

Positiv: "One of the best services on a shorthaul flight in business class! What impressed me the most: the flight attendants were incredibly attentive and so kind - took time to chat with us etc. Besides that excellent service. I didn’t even miss personal screens, and that says a lot!"

Positiv: "service,puntuality,guidance"

Negativ: "The worst airline"

"Very good one"

Positiv: "Boarding was late but fast. Dinner was good. Seating space was fine"
Negativ: "Your staff seemed serious and competent but not friendly."

Positiv: "Comfortable business class & very responsive airplane staff."
Negativ: "Royal Air Maroc flight boarding was poor with delayed departure due to “loading of bags as per airline announcement."

Positiv: "Most of the crew was nice."
Negativ: "The food was bad, all four planes on our trip were delayed, and they lost our luggage."

Positiv: "the food was great and the legroom was adequate. I slept through half of the journey which indicates that it was comfortable"
Negativ: "nothing for now"

Positiv: "Arrived safely"
Negativ: "Cleanliness of bathrooms, overall service were lacking. They closed the bathrooms due to turbulence and proceeded to serve coffee. How does that make any sense?"

Positiv: "Crew was great love the extras like headphones, pillows, blankets and socks. I think the socks saved me on our long flight. Loved that you served tea and coffee after meals."
Negativ: "Food was not very good. Bathrooms were NASTY! The crew needed to server drinks more often and need more of a variety of juice add apple cranberry just a suggestion. The flight delay was horrible. You add 2 hours of delay to a 8 hour trip that stinks."

Positiv: "The seat was comfy and the people were pleasant"
Negativ: "The piloting was rocky at best, the person next to me invaded my personal space too often, and the boarding process was confusing"

Positiv: "The plane was on time, boarding was smooth and the seats were comfortable, again."
Negativ: "There was no personal entertainment system. However, they had screens fold down from the sealing and showed some cartoons and very old silent movies."

Positiv: "New plane and good pilot - smooth take off/landing"
Negativ: "Delayed departure, long boarding process, and unfortunately my entertainment system was not working"

Negativ: "Good service good flight"

Positiv: "Smooth flight, on time departure. Brought own food, stuff on plane is bad."
Negativ: "Paid for preselected seat in front part of plane, but got assigned to seat in the rear when I checked in on the airport, was there 3 hours before flight. No online check-in for this flight."

Positiv: "The airplane crew"
Negativ: "The airport crew"

Positiv: "Crew, aircraft"

Positiv: "Service by crew/ excellent"
Negativ: "Boarding process delayed and chaotic."

Positiv: "Very accommodating airline. Would use them again"

Positiv: "Short flight"
Negativ: "Bus to plane; disorganized boarding process. Counted heads numerous times; checked boarding pass three times."

Positiv: "I liked the flight in general. No turbulence and the flight crew was accommodating"
Negativ: "The seats were outdated"

Negativ: "Everything, the crew the service the food. Very bad airline .I wil will be er recommend or use again"

Positiv: "Staff were friendly"
Negativ: "Boarded 90 minutes before the flight and then had a 3 hour runway delay after pulling away. Waited a very long time for luggage Communications were long Arabic statements and then only a very brief few words in English"

Negativ: "A whole bank of monitors (at least 6, maybe more that I could not see behind me) in the center part of the cabin was non-functional during the entire 7 hour flight, despite one crew member promising to restart or reboot the system. While he did eventually reboot, it made no difference. The monitors did not work the entire flight."

Positiv: "Boarding process went smoothly"
Negativ: "There were no vegetarian options for food."

Positiv: "The flight attendants were nice"
Negativ: "Boarding was completely disorganized with people boarding late and then allowing fully half of the passengers to board at one time, clogging the aisle and thereby making the process take even longer. Once all were settled it became a question of "where is...?" As passengers had checked in but not boarded. We sat at the gate an additional hour as boarding passes were checked, sky lounge was checked, etc."

Positiv: "same as above"

Positiv: "Nothing stands out"
Negativ: "They left our luggage, poor customer service as an American, aircraft was not sanitary, no food options for vegetarians, boarding was a nightmare."

Positiv: "Nothing"
Negativ: "I cant even begin to describe this airline. They have no customer service and they make no provisions for their customers. They oversold the flight and when you are 1 min late, they give away your seat ,even though they is a 2 hr delay. There was a cockroach on the plane, and the sad thing is that they had cockroach spay on the plane. This should not be. New tickets had to be bought my my other family, although their flight was delayed. I am definitely reporting them to the better business bureau. They should not be in business at all. Never again"

Positiv: "Crew, cabin and food were decent, and it was only about a 1.5hr flight"
Negativ: "The boarding process is a disaster. Everyone queues up all at once to board buses to the airplane and it felt like there was only one bus doing the round trip. No entertainment options, but it was only about a 1.5hr flight."

Negativ: "The flight was more than one hour late, and I was told not to worry and that my connecting flight would wait. Not only was that false information (it didn't wait), but I was put on a flight hours later and got no compensation or even an apology. It should also be stated that Casablanca airport was in a state of chaos when I transited, with no one in charge of directing people towards connections, passengers fighting, screaming and forcing their way through security. If Royal Air Maroc wants to continue expanding and attracting passengers, Casablanca airport needs to be able to handle large numbers of transiting passengers both in terms of infrastructure and ground personnel handling traffic and rebookings."

Negativ: "They lost my bag and had no way to track were it was. I’ve now been told it’s been found but I have to go to the airport to pick it up. So I’m not even positive it’s my bag. They don’t have a desk at the Amsterdam airport so it’s difficult to get anything cleared up. Very frustrated. And disappointed that I had to waste time dealing with all this on my vacation. Also... Someone lit a cigarette and the plane was smokey and gross. I will Never fly this airline again."

Negativ: "The flight was 20 mn late and I ve almost missed my connection to DC"

Negativ: "Oman airlines refused to board in zurich without any intimation neither from airlines nor from agency I am an heart patient and got mild stroke when I heard this and I paid 550 Swiss Frances to take the same flight on same time I need to peruse this case on top priority and reimburse the payment. Awaiting for your urgent reply. I want to know what could be the reason before I need to take further action."

Positiv: "Plane was clean, crew was pleasant."
Negativ: "Food portions Very small. Plane Very hot all through trip....crew did not come with water often enough"

Negativ: "Some passengers' tvs weren't working. Also some of the food ran out so we only had 1 choice of meal (fish)"

Positiv: "Lost luggage and no help"
Negativ: "Lost luggage and no help"

Positiv: "Food was passable. Tv worked."
Negativ: "Boarding was late and otrociously managed. Attendants weren't attentive. Bathrooms were horribly maintained."

Negativ: "luggage did not come through from my connecting flight. very disappointed."

Positiv: "The comfort of plane, food was good. Left on time."
Negativ: "I was going onward to Bangui and you left my luggage in Casablanca on purpose. 4 days later still no luggage. This is unacceptable."

Positiv: "Staff was awesome."
Negativ: "They were a little delayed which was stressful because I had a connecting flight."

Positiv: "Service"
Negativ: "Boarding. Separate line for Business Class needed."

Positiv: "Boarding was quick, information was accurate, and the crew was courteous and friendly. The JFK-outbound Dreamliners are great with individualized entertainment. Food wasn't anything to write home about but no worse than any other airline."
Negativ: "I really could not make out what the announcer was saying over the overhead speakers"

Positiv: "The flight was comfortable. I appreciated the snacks and meal provided. The seats had ample space."
Negativ: "On boarding took a while. I wish it were more organized."

Negativ: "Why air companies choose to use their run down, dirty planes on use in Africa? The washbasin was so dirty/old that even to just wash my hands I thought twice before doing so. No food or just snacks were served. No entertainment. It is a pity that travelers in Africa are awarded such disregard!"

Positiv: "Food, space, and service were great. I travel RAM often and the food from DC to Casa was the best yet (other routes have not been very good)."

Positiv: "Service was awesome and the flight was smooth."
Negativ: "Food was a big let down"

Positiv: "Plane was well-maintained and reasonably comfortable. Boarding was fairly orderly and on time. On the flight over, crew was pleasant and accommodating."
Negativ: "On the way back, the cabin crew were not friendly and the service was only ok. Entertainment went down for about an hour."

Positiv: "I didn't like anything with them anymore"
Negativ: "Very poor to respond to customer issue"

Positiv: "Same as above"
Negativ: "same as above"

Positiv: "The plane was clean and the pilot provided a safe flight environment."
Negativ: "All services provided was subpar in presentation. Staff was rude and inconsiderate."

Positiv: "At first, I was a little apprehensive to fly an airline I had never heard of, but the price and times were exactly what I needed and wanted. Checkin on line is easy, dropping off luggage at the airport is easy. Your bag goes directly to your final destination even if you have a very long layover. The food was outstanding & the crew was amazing. I will definitely fly with them again."
Negativ: "Cannot use a cell phone even on airplane mode."

Positiv: "The food is quite tasty on RAM!"
Negativ: "No entertainment :("

Positiv: "Friendly, professional crew, free meal and drinks onboard."
Negativ: "The check in email I received suggested I download an app to access in flight entertainment. When I followed the link it stated that the app was not available for my location (at the time Sao Miguel). When I tried to use the SATA onboard app I’d previously downloaded it wouldn’t work. I don’t mind not having entertainment provided by the airline as I have access to downloads from a streaming service but it is frustrating to be told a service is available and then have it not work. Mobile boarding passes would be convenient."

Negativ: "Less delays"

Positiv: "The crew was great. Service was good."
Negativ: "Seat comfort and entertainment options."

Positiv: "Very nice crew. Appreciate the meal and service good flight"
Negativ: "Made us ship our carry on bags which we didn’t appreciate ! Even boarding early ! Did not being packed in busses then made to wait both at terminal and plane for long periods !"

Positiv: "Scam"
Negativ: "Do not exit anymore"

Positiv: "Nothing"
Negativ: "Was delayed 4 hours"

Negativ: "There were no screens and the app didn’t work to watch movies on my iPhone. Also they waited too long to give out drinks"

Positiv: "The crew was great very attentive to everyone's needs and helping to see that our disembark went well. Great job and a great flight. We all got home safe."
Negativ: "I didn't like the fact that we lost one day in the Azores was supposed to arrive on Saturday morning instead we arrived Sunday after one a.m. and again we were delayed one hour."

Positiv: "I’m alive"
Negativ: "The entire flight had to wait before two other flights to board that were scheduled to board after us. Flight took an extra hour to reach the destination, and during the flight the crew was constantly banging into me when I had my arms within the arm rests. Once at the airport, our entire flight had to wait for a flight that landed after our’s luggage to come through the conveyor belt. There was only the option of fish for food. Who offers basically microwaved fish on a flight, everyone knows you shouldn’t reheat fish. There was also no entertainment on a 6 1/2 hour flight and the WiFi would not connect."

Positiv: "Nothing special, staff was ok."
Negativ: "Departure delayed 3 times. Flight was supposed to be at 8h20 am and we get in the plane at 7h00 pm. We were stuck waiting in the Bus for 1 hour because meals were not all in the plane."

Negativ: "My brain new luggage was very badly damaged"

Positiv: "I loved the fact that our meals, drinks and seat allocation was included in the price. The staff at Azores air was excellent. The flight crew was friendly and it was a smooth flight that took off and landed on time."
Negativ: "I bought the ticket through lastminute.com everything I had sent to me said I was on a TAP flight. It was a shared flight and I actually had to check in with Azores Air. This caused me a lot of stress as when I called lastminute.com to find out what was going on as TAP didn’t have a flight leaving to my destination it was only after several minutes of conveying there was no Tap flight that the customer service rep said oh you are to check in with Azores Air."

Negativ: "They had us board from the front and the back of the plane, and a gridlock ensued in the middle with people trying to cross paths to get to their seat. When we landed, we sat on the runway for 20 minutes or so waiting for a gate. Customs/immigration in Boston was HORRIBLE, we waited in lines for over 90 minutes."

Positiv: "Nothing"
Negativ: "Flight was 2 hrs late then when boarding they loaded all of us in a bus. We’re packed in and then stood on he bus for over a half hr waiting for the cleaning crew to finish. Why we didn’t just stay at our gate till it was ready? Idk but everyone seem to not know what they were doing and very unorganized"

Positiv: "Good flight, nice crew. Food was just ok."
Negativ: "Food was bad"

Negativ: "Expect major delays"

Positiv: "new plane with very few passengers"
Negativ: "The flight from Boston to Ponta Delgada was cancelled twice-- More than 30 hour delay"

Positiv: "Crew was very nice."
Negativ: "Flight was delayed, but they never made an announcement so we were overcrowded in airport waiting area, many people standing up, not enough seats, and we were kept in the dark Felt like we were being held hostage. Instead of boarding by rows, they let everyone go through all at once which caused the aisle in plane to be blocked. No organization as far as boarding."

Positiv: "nothing"
Negativ: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Positiv: "Crew was pleasant and helpful"
Negativ: "Seats were very tight and uncomfortable."

Negativ: "I think the through flight through Portugal should have been more transparent. Myself and many others did not know about this flight until arriving at the airport. Regarding entertainment, there was no movie or anything like this for the long flight."

Positiv: "I know Sata has taken some heat for timeliness and overall canceling service. So let me caveat with my flight was on time and has no delays. Which allows me to mark 4 stars! Plus, I only paid $257 USD for the flight!"
Negativ: "The business class doesn't have layflat seating... Hey they asked! And zero entertainment so bring something to do for 4.25 hrs."

Positiv: "Flight staff was professional, vegan meal was decent, good leg room"
Negativ: "Seats were fairly hard and uncomfortable for a long flight"

Positiv: "nothing"
Negativ: "extremely small seating"

Positiv: "Everything was smooth and comfortable."
Negativ: "There is no in- flight entertainment."

Positiv: "Everything was easy!"
Negativ: "Everything was fine thanks."

Positiv: "Nothing, the poorest of the poor and N empathy whatsoever"
Negativ: "They canceled my flight because of too few passengers and than rushed all the passengers on an earlier flight. I was driving from Philly and of course couldn't make the flight that was bumped up three hour early. Than they have the balls to accuse me of being late and thus a no show. I have many witnesses that prove I was there on time. But no reschedule for me unless I pay a 1000 usd. I will sue these bastards with a passion. To an extend they have never seen. Not only a refund but loss of business as well"

Positiv: "I liked that they served a meal, was definitely more spacious seating and leg space, the crew was very helpful."
Negativ: "I didn't like that when we arrived in Azores we were quarinitined to a space that could only be entered or left by passing Through security. So there were no bathrooms in the waiting area. I was randomly patted down along with a very small child and around half the other passengers. All they offered was water in the waiting machine. After all the waiting, we reboarded the same plane. They did not explain well what was going on."

Negativ: "Boarding was slow and had people check in at the gate just to wait at the bottom of the stairs for 10-15 minutes in a hot stuffy area because there was no cobus available to transfer people to the aircraft! For the second time flying with Azores Airlines, the in-flight entertainment system did not work in all seats, only in some; of course not ours. Very disappointing and boring for long overseas flights!"

Positiv: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Negativ: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Positiv: "Honestly, they had the best plane food I've had in a while. Flight very comfortable and uneventful, they even gave us blankets and pillows."

Positiv: "crew was nice and attentive. food wasn't too bad. seats were of decent size."
Negativ: "very outdated- no inflight entertainment. interior felt old and used so slightly uncomfortable."

Positiv: "Professionalism presented in a relaxed way!"

Positiv: "Quick Easy check in, great flight and staff!"

Positiv: "Crew members were O.K."
Negativ: "- There are no more direct flights into Terceira (coming from the U.S.A.) which is ridiculous!!! - Both flights were delayed. The one from Boston to São Miguel was delayed 4 hours. The flight from São Miguel to Terceira was delayed in 30 minutes. - As if the delay wasn't enough, we had to return to gate as the plane prepared for takeoff because of technical problems. SATA (Azorean Airlines) international planes are too old..."

Positiv: "We read several bad reviews of Azores Airlines but our flight over to the islands and back to Boston was smooth riding and on time if not early. Our three interisland flights were also easy and on time, staff great."

Positiv: "The crew were PHENOMENAL going out of their way to ensure the needs of the passengers were met - truly the backbone of Azores Airlines. The seats on the Airbus 330 were relatively comfortable with decent pitch and extendable headrests."
Negativ: "Boarding was delayed twice for a little over an hour total - limited time to make transfer in ponta delgada."

Positiv: "Another AWESOME crew doing everything they can to assure passenger satisfaction!!"
Negativ: "CRAMPED and miserable - smallest pitch in the air in the airbus 310! Cabin felt overpressurized and extremely loud."

Positiv: "Nothing-will never fly this airline again"
Negativ: "Noghjng"

Negativ: "They sold me a flight jknowing it was delayed by more than 13 hours"

Positiv: "I liked the food and champagne :)"
Negativ: "Didn't appreciate the fact that my flight was canceled and changed for a day later"

Negativ: "DELAYS, BAD CUSTOMER SERVICE, NO ACCOUNTABILITY."

Negativ: "Didn't make it since the first flight was delayed for over 4 hours. Virgin did not help us with rebooking. Waiting on refund. No word yet. Very angry."

Positiv: "The crew was very friendly and boarding was pretty fast"
Negativ: "No tvs for movies. To much drink were offered and a guy next to be got drunk and then was acting inappropriate"

Positiv: "The crew is very friendly and helpful."
Negativ: "They crammed way too many seats into the planes; it's really awful if it's a full flight, and if you're claustrophobic or prefer space around you, forget it! When the guy in front of me reclined his seat, his head was practically in my lap. Some tray tables were broken. The planes seem old. But it's the only airline that flies to the Azores from the U.S., I believe, so this is the only option. They also very slow, and we left late to and from the Azores."

Positiv: "It was a economical flight. The food was pretty good as well."
Negativ: "We had changes to pretty much every leg of our flights. One was delayed by 2.5 hours. I understand that flights get delayed but they hardly gave us any information as to what was going on. The flight was pretty smooth but the flight attendants didn't seem interested in our comfort. They weren't rude but they weren't pleasant either. I guess I'm used to a different style of service that I did not receive on Azores."

Positiv: "Crew was attentive and it was a direct flight"
Negativ: "There was very little room in the seats. It was terribly uncomfortable and made worse when the seat in front was declined"

Positiv: "well im not an expert but , my flight was 2.5 h late , i understand thinks happen , but i believe is solution on that . On my job if im late my costumers dont coming back ( it is just how to control the time ) If we not can control the hours on the flights how we can control airplanes in the air ????!!!!!!!!!! Carlos Cristovao"

Positiv: "Price, friendly service"
Negativ: "packed in like sardines"