Hotels in Agadir - in der Nähe von: Casino Le Mirage

Positiv:: The property was clean and well looked aftered.when i arrived at the hotel i was welcomed in a friendly way by a receptionist called Asma which made me feel happy.And she also went out of her way to get my room ready as i arrived abit early.

Negativ:: The restaurant experience could have been better, i was constantly approached to be asked for money of how will i be paying for it,, i feel they should have only come over to ask how my meal was,,and i was also rushed, the waiters made me feel really uncomfortable like i wasnt going to pay for my meal they came over atleast 3 or 4 times to ask about how will i be paying its so embarrassing.

Positiv:: Schöne Lage direkt am Strand am Ende der Promenade. Etwas ausserhalb von Agadir. Ein eigener Mietwagen ist angenehm ,aber nicht unbedingt erforderlich. Kompetentes und freundliches Personal. Das Buffetrestaurant ist empfehlenswert mit grosser Auswahl, die anderen Restaurants haben wir wegen des kurzen Aufenthaltes nicht in Anspruch genommen. Sehr schönes Zimmer mit Balkon und superbequemen Doppelbett. Empfehlung unsererseits.

Negativ:: Das Wetter;)

Positiv:: Location is good

Negativ:: We were given a room with a dirty blob of hair in the shower and they ignored all of our requests such as us asking for a double bed. Hotel dealt with the issue in a very unprofessional way and we had to change room twice because of the similar issue. In the last room we were given, they've left half used toiletries in the shower, but we were too tired to keep moving as the communication within the staff was appalling and they were taking a very long time in making any decision. The use of the inside pool is €20 and hammamm is also €20, it's very stuffy in the pool area and stinks of chlorine which makes the whole experience unenjoyable. They really mustn't advertise themselves as a spa hotel with facilities like that. The spa is even owned by a different company. If you want a 5 star quality hotel which is on par with the Sofitel's European branches, do not stay in this one as the quality is highly disappointing. In the hotels defence, they did give us a meal with free wine to make up for the mistakes, but we had to fight to get it, it was tiring dealing with the situation on holiday

Positiv:: When the world went creasy for Corona, the people of this Sofitel were ready to fully assist, help, welcome and embrase their guests. The manager, conciërge and all were extra kind, while They also had their own problems. Thank you so much!!!! I Will return to this nice hotel. We wish you all the best in this strange period.

Positiv:: Sehr grosses Frühstücksbuffet. Die direkte Lage am Strand und das ausgedehnte Gelände waren toll.

Positiv:: Gutes Frühstück, ausgezeichnetes marokkanisches Restaurant, weitläufiger Strand

Negativ:: Durch Vögel verschmutzte Polster auf dem Balkon und fleckige Dekokissen auf den Betten, verkalkte Duschen und schmutzige Böden in der Toilette, abgestoßene Möbel, verschmierte und klebrige Kaffeekannen beim Frühstück, keinerlei beweglichen Balkonmöbel, Bank ist fest eingemauert

Positiv:: Aussicht

Negativ:: Sauberkeit war sehr schlecht, unbequemer Bett mit Bettwanzen, Prostitution an der Hotelbar

Positiv:: Das Hotel liegt am Ende der langen Strandpromenade von Agadir und verfügt über einen direkten Strandzugang, super praktisch! Die Anlage ist sehr schön, u.a. mit Innenpool/ Spa (Nutzung kostenpflichtig) und Außenpool, sehr gut ausgestattet und gut gepflegt. Teile der Poolanlage werden zurzeit renoviert, was unseren Aufenhalt jedoch nicht maßgeblich beeinträchtigt hat. Das Essen war insgesamt ausgezeichnet. Das Frühstücksbüffet war reichhaltig, die Auswahl groß, mit Ständen an denen Eier- und Mehlspeisen nach Wahl frisch zubereitet wurden. Die beiden Restaurants mit marrokanischer und internationaler Küche sind ebenfalls sehr zu empfehlen. Das Hotelpersonal war sehr freundlich und zuvorkommend. Insgesamt ein toller Aufenthalt!

Negativ:: Wir hätten es begrüßt, wenn im Vorfeld der Buchung auf die Renovierungsarbeiten hingewiesen worden wäre. Unser Aufenthalt wurde dadurch aber nicht beinträchtigt.

Positiv:: The food at this location is very good, and the beach is wide and beautiful. The rooms all have balconies and the property is on the far end of the beach, which makes it feel more private. The hotel provides pastries in the rooms which were delicious.

Negativ:: The restaurant and bar staff were comically and frustratingly inattentive. The room was not ready until 90 minutes after check in, staff kept telling us it would only be a few minutes each time we asked about it.

Positiv:: Very opulent and luxurious hotel. The Spa is amazing and the Morrocan restaurant was superb.

Negativ:: Some of the staff were a bit "difficult/attitudey" (even in French) bringing the wrong bottle of wine and arguing back when they were clearly in the wrong. One of the waiters at the pool lied to us saying the bar was closed when it clearly wasn't. Luckliy his colleague was more helpful. Many of the sun loungers by the pool looked stained and unclean, which is unacceptable at these prices. The buffet by the pool was awful and very bad value (London prices for food that had been on a hot plate for over three hours). Not sure how Sofitel figured they could get away with this in a five star resort.

Positiv:: Zimmer: Die Zimmer waren sehr schön eingerichtet. Das Bett war äusserst bequem und das Bad genug gross für zwei Personen. Aisha von der Zimmerreinigung hat das Zimmer jeweils super aufgeräumt und geputzt und dafür sind wir sehr dankbar! Pool: Die Liegen resp. Betten am Pool waren sehr bequem und mit den Sonnenschirmen war man ebenfalls gut ausgestattet und konnte einen schönen Tag an der Sonne verbringen. Allemein: Das Hotel ist sehr schön eingerichtet und man fühlt sich gleich wohl. Die Personen verteilen sich sehr gut und auch an den Buffets fürs Essen muss man nicht (lange) anstehen.

Negativ:: Die Angestellten sind sehr herzlich und freundlich, aber auf Englisch haben sie teilweise Bestellungen nicht richtig verstanden. In den ersten beiden Tagen wurden wir auch fast nicht wahrgenommen und mussten teilweise zu den Mitarbeitenden um eine Bestellung aufzugeben. War aber wirklich nur in den ersten beiden Tagen. Ich fände es toll, wenn man beim Check-In ein Programm erhalten könnte, was in den nächsten Tagen für Abendprogramme im Hotel geplant sind. Wir haben uns einmal danach erkundigt, aber keine Auskunft bekommen.

Positiv:: Runtergekommen und alt! Unaufmerksames Personal. Essen war nicht gut.

Negativ:: Abgewohnte Möbel. Sehr hellhörig. Unaufmerksames Personal. Essen für die Masse.

Positiv:: Location

Negativ:: Lacks heating. Nights were cold Old / outdated equipment

Positiv:: Lobby, Früstück, pool und nöhe zum Strand.

Negativ:: Müsste teilweise neu angestrichen werden.

Positiv:: Schöne Lage am Strand, netter Poolbereich, gutes Frühstück

Negativ:: Sehr langsamer Service (Check-In dauerte 30 Minuten, keine Handtücher auf dem Zimmer und als wir danach fragten, dauerte es über 2 Stunden bis wir welche bekamen), Mittagessen nicht besonders gut, alte Zimmer, mäßige Sauberkeit, Außenbereich müsste mal gestrichen und renoviert werden, Pool im März zu kalt zum Baden, da nicht beheizt

Positiv:: Große Auswahl

Negativ:: Sehr überlaufen

Positiv:: Ein wirklich tolles Hotel! Super nette,herzliche und zuvorkommende Mitarbeiter ! Es gab an meinem Geburtstag einen Überraschungskuchen auf unserem Zimmer! Alle haben sich toll um uns gekümmert. Das Frühstück war der Hammer!!super Auswahl an Brötchen für das Land absolut nicht selbstverständlich! Wirklich ein Traum!

Negativ:: Das Abendbuffet für 35€ pro Person könnte für Hotelgäste auch günstiger zu 25€ angeboten werden.

Positiv:: The facilities

Negativ:: Weren’t allowed to eat my McDonald’s in my room had to eat outside

Positiv:: Beach location and pool were fantastic, and really make this resort worth staying at (although there are many more just next to it)!

Negativ:: As with a mass market tourist beach resort, there were many broken things, drinks were not strong, and the hotel staff always seemed overwhelmed. Furthermore it was difficult to change rooms, there are not many rooms with balconies overlooking the ocean, and the food was not spectacular. This is not how I would have imagined a hotel with the Sofitel name however this is what it is.

Positiv:: There is very little to say about the hotel that I thought was satisfactory.

Negativ:: We stated we wanted a twin bed and after the 3 attempt and one of us going to the house keeping staff to help separate the beds this was finally done (with our help) however reception had been asked several times. The plumbing was terrible, once you pushed the flush the water kept running unless you hit the flush again after the 3rd time. It had a class panel from the bathroom to the bedroom so if you went to the loo in the middle of the night you woke the other person with the light. On my arrival there was no welcome or help as I arrived a few days after due to my flight being cancelled. No explanation of breakfast, wifi or simple welcome drink or help with luggage (previously received this in other sofitels- would expect this in a 5*) Food was a huge problem as one was vegan and we had emailed in advanced and reminded reception and the mornings there was no help or no one knew anything about it, when finally we were able to speak to someone they had said this was ok to eat (cereal and bread) to later find out that there was milk which is obviously against ethical believes. Finally on the last day something was done (4 previous days of nothing!) I had my flight cancelled and therefore had no breakfast and was still charged. When we spoke to reception again very dismissive. We had paid taxes etc and we were then told we had to pay extra and they over charged. By using booking.com we had booked a free cancellation room (with garden view- this was an alley) however, the money was taken out of my account a month too early with no warning or receipt. we asked for the gym/yoga timetable and they had emailed the wrong one which meant we were not able to do the classes. General cleanliness was not acceptable for a 5* hotel We have been very disappointed with our stay and when we tried to explain to the reception it was too little too late if anything. We have been to sofitels before and booking.com and this has been a stressful and terrible experience.

Positiv:: It’s lobby and location

Negativ:: No coffee tables in the rooms

Positiv:: The place was amazing

Positiv:: Ambience.. activities..staff..food

Negativ:: Internet connection.. variety of food @ breakfast

Positiv:: They allowed us to go to the hotel for new year's eve and it was incredible! Atmosphere, food, drinks, entertainment!

Negativ:: We arrived to be told that we were not actually staying at this hotel. They put us in a less high quality hotel down the road!

Positiv:: Perfectly clean spacious and lots to do within the hotel food was spot on however it’s aimed at French tourists and not any other speaking tourists shame that they don’t speak fluent English

Negativ:: Nothing it’s amazing for families

Positiv:: Everything was great. Food was very good especially deserts. We were traveling with baby 5 months old and it was a baby bed in the room. Everywhere you can find baby chairs.

Positiv:: Ambience

Negativ:: Rooms are too old and small moreover staff is really illiterate and rigid with customers they don’t even know how to behave

Positiv:: Nice and gentle staff , good food clean room and pool location is ok

Negativ:: It was too loud hardly to sleep at night of music stay until 1:00 am they need to cover the place well so the sound stay inside the price is high comparing to other hotels and to their facilities

Positiv:: Beim Essen gab es eine große Auswahl und es war sehr gut. Die Anlage liegt ruhig und ist sehr gepflegt. Das Personal ist sehr aufmerksam und immer hilfsbereit.

Positiv:: Zimmer, Lage

Negativ:: Frühstück, Buffet allgemein, Sauberkeit Essbereiche, alles klebrig, Personal Reception, Animation zu laut. Internet mal da, mal schnell. mal wieder der weg. Reaktionszeiten Person nal teilweise sehr mühsam.

Positiv:: Frühstück sehr gut, Mittag- und Abendessen was Fleisch betrifft schlecht, Gemüse und Salate sehr gut, Nachspeisen ebenfalls. Lage ist ganz gut. Sehr toll ist der Kids Club. Wird viel mit Kindern gemacht.

Negativ:: Wir sind mit wenig Anspruch angereist. Transferanfrage nicht beantwortet, weder von Booking, noch eigene eMail. Unfreundlich beim Empfang, unorganisiert, Englisch ging fast gar nicht. WiFi, wenn, dann nur am Zimmer und das indiskutabel schlecht. Unfreundlich während des Aufenthalts. Service bei Türschlossproblem dürftig. Zimmer relativ sauber, Abfluss in der Dusche nicht in Ordnung. Infos zu Pool und Handtuchausgabe gar nicht vorhanden.

Positiv:: Die Hotelanlage ist wunderschön, der Garten super gepflegt, das Personal sehr freundlich und die Zimmer sind sauber. Die Essenauswahl ist vielfältig und für jeden ist etwas dabei. Wir haben uns sehr wohl gefühlt. Das Programm ist sehr vielfältig, jedoch ist es komplett auf Französisch. Für uns wurde es jedoch einige Male ins Englische übersetzt. Wir waren rundum zufrieden. Gerne wieder

Positiv:: The hotel is not new but well kept. The food and service was good. The main pool is heated.

Negativ:: WiFi was not working well. The room was facing a noisy parking of a casino-a lot of noise during the night. The aquapark’s pool is not heated, it is not possible to use it during winter-the water is very cold.

Positiv:: Most of the staff were friendly, we were accommodated for a late check out (for a fee). Tasty breakfast and pizza guy very warm and friendly

Negativ:: Hotel geared towards french visitors. No help taking luggage to and from room, some of the staff struggled to understand what we wanted. Different bands given if you are from England (gold) and France (white). Rooms very basic with no toiletries. No room service, no tea and coffee making facilities. Triple room beds are very small especially if you are tall, the extra bed was smaller then average single bed. TV had no English channels ( only news). WiFi poor connection in the rooms. I feel like some of the reviews on here make the hotel out to be better then it is. I would also suggest organising your own excursions as the one we went on was overpriced and very boring

Positiv:: Breakfast in separate area, cleanness of the room and also the bathrobes!

Positiv:: Das Frühstück war sehr lecker. Die Atmosphäre in der Lounge sehr entspannend. Das Personal ist sehr professionell und sehr freundlich - am Empfang, in der Lounge an der Poolbar und nicht zu vergessen das Housekeeping, welches mehrmals täglich freundlich grüßt. Wir konnten uns aufgrund des tollen Services super erholen. Vielen Dank.

Negativ:: -Rauchen erlaubt in geschlossenen Räumen. -die arrogante Animatrice vom 24.1. die uns von den Liegen verscheuchte weil sie nur für französisch sprechende tätig ist.

Positiv:: View excellent .Good location near restaurants. Excellent buffet breakfast in lounge, the usual plus asparagus, smoked salmon, fresh strawberries and pineapple.

Negativ:: We wanted to eat in the Italian restaurant the first night. We wandered for ages looking for it because it had been moved to the lounge but when we found it they would not serve us as you had to book 2 days ahead. We were only staying for 2 nights so it was impossible.

Positiv:: Gute Lage, man kann zu Fuß zur Moschee und zur Medina gehen. Pool ist gut gewärmt. Lokale zum Essen in der Nähe. Grosse Gartenanlage

Positiv:: Super gutes Frühstück Zimmer 176 sehr gute Lage - direkte Sicht auf den Sonnenuntergang

Negativ:: man merkt dass dieses riesige Hotel doch schon in die Jahre gekommen ist

Positiv:: Very welcoming and nice staff. The rooms were nicely facilitated, with good beds. Grate view from the balcony. Good breakfast. Good service by the pool.

Negativ:: When we checked in we were told we had been upgraded to better rooms, but when I checked my order it was exactly the same… The music was very loud by the pool and therefor also a little disturbing for us in the balcony.

Positiv:: The rooms were lovely and very comfortable.

Positiv:: The view was really nice, Hassan the concierge made sure we was taken care off and always ensured we got in our taxis safely and price was agreed before getting in taxi.

Negativ:: Breakfast room service was poor, we ordered two American breakfast and the only hot food was eggs, they didn’t bring us the bacon & potatatoes as stated on the menu.

Negativ:: The room they gave us us was bellow the category we paid for ... The restaurant was not living up to a the 4-5 stars of the hotel ... the excuse was that they were constructing a new kitchen area and that the cooks that worked there before resigned.

Positiv:: The staff at the hotel especially hisham from the reception made us feel very welcome

Positiv:: Alles war soweit in Ordnung, auch wenn einiges manchmal nicht perfekt ist, dennoch sind die Mitarbeiter sehr zuvorkommend und freundlich. Speziell die nette Dame an der Rezeption Hanane und ihr sehr nette Kollege Hicham. Ebenfalls der concierge Hassan ein sehr zuvorkommender, der auch deutsch spricht. Wir waren mittlerweile zum zweiten Mal in diesem Hotel und würden es immer wieder besuchen in Zukunft. Vielen Dank an das nette und sehr freundliche Personal.

Positiv:: Sehr freundliche Personnal, mein Zimmer (352) war immer sauber und top ausgestattet. Fatima war sehr nett und hat uns einmal tolle Blumen gebracht, Frühstücksraum war sehr gemütlich und mit guter Service dank Yusuf. Beim ein- und auschecken war alles reibungslos.