Scale Suites

verything good view ,good service,great room

no

Our stay was awesome except for little things. The location is easy but you might miss it because it doesn't have the biggest entrance. We were four adults so the two bedroom was perfect in size. The rooms were spotless and very comfortable but unless you plan to spend time at the terrace don't opt for the seas view ones. We found the deluxe suite as big as the Excelsior Penthouse Suite with Sea View. The hotel is super accessible right from the parking to the rooms and since my mother uses mobility scooter that was so helpful. Overall we loved it.

Two things I didn't like; when we were initially checking they told us the card holder must be present, which is fine since I was the cardholder. But I had my mother (who uses a mobility scooter) and my cousin (whose name was on the reservation in addition to mine) go before us to check in until I picked the car. They wouldn't let her in even though I called them and asked them to use her card for guarantee until I checked in. I understand it is the rules and everything but it took us like 30 minutes to persuade the lady at the reception to let them in the room until I arrive. When I arrived they did let them in but they kept their luggage at the reception as hostages. I have never ever encountered such rules in any of the hotels I have stayed in. I have to say that the lady at the reception even though not reasonable was trying her best to be super nice about it. The second thing, they don't refill tea or coffee or even replace it until you ask for it and agree to get charged for the additional tea or coffee. The thing is if you are offering a two bedroom suite then at least place 4 of each and for a hotel I would expect to at least get tea refills but that's just me!!!

We stayed at Scale suits for three nights. The staff was exceptionally helpful and friendly. We forgot to bring our converters and The gentleman at the reception provided us with the adapters right away. He also helped us book a private taxi to tour the city. The lady at the reception was just as nice and helpful. The suite was very clean and spacious. The breakfast was adequate, served daily in our room. We enjoyed our stay and were very happy with our choice.

It was a little far from the city.

Brilliant location with 5* service, breakfast was nice especially with such a brilliant view, highly recommended!