Hotels in Amman

Positiv:: The entire staff was helpful and friendly. Our room was clean and quiet and the bed was very comfortable. Diana at check in was very efficient and helpful, Nader in the lobby made sure we found our way to dinner outside the hotel and even one of the gate security guards intervened when an independent cab driver tried to scam us. We had an excellent dinner one night at il Terrazzo in the hotel. The service was spot on and the chef come out to see if we liked how he had prepared our meals and why he used the flavor combinations. Breakfast the next morning was also top notch and both Raed at the reception and our server Alaa made sure everything was as we expected. Every member of the staff made sure we were taken care of and that our stay was 5 Star. This was the last stop on a fantastic 21 day trip through Egypt and Jordan and the Amman Marriott staff capped it off !!

Positiv:: I frequently travel and this was one of the worst experiences I had. Extremely rude management, that refuses to accommodate even the simplest request (look up my Marriott rewards number). I recommend staying at the Intercon next time.

Positiv:: I didn't like much about the hotel, amman overall is a horrible place to visit there is not much to do in the city, you are better off finding a cheaper hotel to get the same horrible service.

Negativ:: Well first off it took over an hour and a half to check me in, I made my reservation two days in advance, once I finally got my room key at 4am the room they gave me had some one in it!!! I have heard of this at small hotels but not sonething I would expect here. The service is sub par, the hotel is full of guys not one girl works including the housekeepers which is a little weird, the food sucks and is way overpriced, they have a bar but you can't go in unless you bring a girl. This place overall is just horrible, save your money I'm sure all the other hotels in Amman are this way but at least you won't have the sting of the high price tag.

Negativ:: Heat was working even though i had it on A, the Heating was very loud

Negativ:: Die Badezimmer sind nicht sauber in den Zimmern und alt

Negativ:: Sehr schlechte Gegend. Nicht sehr sauber. Extrem veraltet.

Positiv:: Hotel staff are very nice, friendly and supportive

Negativ:: The hotel did not meet my expectations from Kempinski chain of hotels. I have been to Kempinski hotels in Europe and other countries but i did not find this hotel matching other Kempinski hotels. I found that the hotel furniture needs renovation although i made an upgrade to an executive room.

Positiv:: Perfekte Lage Ausgezeichnet Crew

Positiv:: Generally good end to end

Negativ:: The cleanness of the WC and the less kits for washroom abd food